PROFESSIONAL SUMMARY:

• Accomplished professional with over 8 years of experience in techno and functional roles across domains including banking, and retail
• Good understanding on Bank Secrecy Act, CASA, Check 21 Act, FACT Act, PCI (Payment Card Industry), Equal credit opportunity Acct, FCRA Act, and Basel Accords.
• Worked as a Developer, Business Analyst, Business Systems Analyst, and Scrum Master Roles with proven ability in leading cross functional and self - organizing teams with expertise in various phases of Software development life cycle methodologies such as Waterfall, Spiral, Agile framework Scrum, Kanban, Extreme programming, and Hybrid Model - Waterfall Agile.
• Expert in Requirements Elicitation & Gathering, Analysis, Design & Development, and change management. Proficient in data modeling with experience in developing Conceptual, Logical, and Physical ER diagrams
• Expert in using UML diagrams such as Activity diagrams, Sequence diagrams, Use case diagrams, flowcharts. Skilled in conducting GAP Analysis, Cost Benefit Analysis, Risk Analysis, Feasibility Studies, Root-cause Analysis
• Expert in creating and maintaining artifacts such as Business Requirement Document (BRD), Functional Specifications Document (FSD), System Requirements Specification (SRS), Statement of Work(SOW ), Use-Case, Data Mapping document (Source to target mapping), Requirement Traceability Matrix (RTM), and RACI matrix
• Extensive Agile-Scrum experience, utilizing JIRA/Confluence or TFS/SharePoint to document and manage sprints. Experienced with User Stories, TDD, ATDD, BDD, User Acceptance Testing (UAT), Kanban, and bug management.
• Expert in breaking down epics by vertical slicing, writing user stories, and handling requirements churn in Scrum. Proficient in the INVEST and SMART criterions, Acceptance criterions, and Definition of Done in Scrum process.
• Facilitated all Sprint ceremonies for each sprint in Agile Scrum Methodology as Scrum Master, and maintained Scrum artifacts like impediments list, sprint burndown & burnup charts and kept them visible for everyone
• Adept in team management, conflict management & resolution, and stakeholder negotiations
• Experienced in prioritization techniques such as MoSCoW, Kano, Walking Skeleton, Business Value, Technical Risk; Estimation techniques such as Planning poker, Bucket system, Relative Mass Valuation, T-shirt sizing; and Retrospective techniques such as ORID, Happiness Histogram, Silent Writing, Star Fish, Glad Sad Mad, 5Whys?
• Experienced in Data Analytics, Big Data Analytics, Data Integration & Migration, Data Integrity, Data Quality, Data Profiling, Taxonomy/classifying, Data Mining, Data Governance and Master Data Management
• Adept in writing and executing Create Read Update Delete (CRUD) operations and complex SQL queries which includes complex joins, unions, grouping, aggregation, nested subqueries, triggers, stored procedures, etc.
• Strong knowledge of Data Warehouse architectures - Hub and spoke, federated, independent, centralized, along with ETL process, Data Marts, Star/Snowflake Schema, Facts, Dimensions, OLAP, MOLAP, ROLAP, HOLAP
• Experienced in Big Data, Amazon AWS Cloud technologies, NoSQL databases - MongoDB, Cassandra, and HBase. In-depth knowledge of Hadoop Ecosystem including HDFS, Name nodes, Data Nodes, Map Reduce, YARN and libraries such as Hive, Pig, Spark, Impala, Sqoop, Flume, Storm, Oozie, Ambari, Mahout, and Kafka
• Possess good knowledge of validation scripting such as JavaScript, jQuery, Angular JS, and NodeJS
• Experienced in supervising Black-box Testing, Functionality Testing, System Testing, Integration Testing, Regression Testing, User Acceptance Testing (UAT), Load/Stress Testing, and Performance Testing.

TECHNICAL SKILLS:

SDLC Methodologies: Agile-Scrum, Waterfall-Scrum Hybrid, Waterfall, XP, SAFE, Kanban.

Requirement Management: MS Office, JIRA, Rally, Confluence, HP ALM modeling tools: MS Visio, Mock Up Screens, Rational Rose

Reporting tools: IBM Cognos, Tableau, SSRS, MS office Suite, MS Excel

Big data: Hadoop, HDFS, Hive, Pig, Sqoop, Flume, Kafka, MapReduce

Testing tools: HP QC, HP QTP, Selenium, Soap UI

Languages: Html, CSS, xml, java, python, Scala, sql, soap, rest

Databases: Relational DB--MySQL, MS access, oracle.

Enterprise DB: oracle DB, MS SQL server, IBM DB2: NoSQL DB Cassandra, MongoDB

Cloud based tools: Cloudera EDH, Informatica cloud, oracle cloud, AWS, Microsoft Azure

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Sr. Business systems analyst /Scrum Master

Responsibilities:

• Facilitated JAD sessions, focus groups, Interviews, quizzes to elicit requirements from the business owners and the technical members of the project to understand the GAP Analysis.
• Acted as a liaison between the Hadoop administrator, Hadoop developers and Business owners.
• Well versed in documenting and reviewing the Business Requirements Document (BRD) and Software Requirement Specification (SRS).
• Performed data analysis and gathered reports to show Business owners the kind of platforms and segments that has to be targeted to enhance the customer experience.
• Worked extensively on creating UML diagrams- Use Case Diagrams, Activity diagrams using business modeling tools such as MS Visio.
• Identified the customer’s behavior that are loyal to a specific category and provided the information to the merchants helping them in customer retention by optimizing those customer’s rewards.
• Worked on querying data and creating on demand reports and involved in data validations and performed Sentiment Analysis in Social Media & used Sqoop to transfer data from RDBMS to HDFS.
• Piloted research to collect and assemble the data from various data sources. Ensure monitoring of the important data elements for data quality and integrity.
• Identified areas for improvement and increased sales and marketing opportunities of our clients through various comparative analytics, statistical and data mining techniques using Tableau.
• Created Mock Up screens and Wireframes using Balsamiq for client verification.
• Wrote test cases, test plans, and test scenarios and traceability matrices used by the Quality team for User Acceptance Testing (UAT).

Confidential

Scrum Master

Responsibilities:

• Facilitated and time-boxed Scrum ceremonies like Sprint Planning, Daily Scrum, Sprint Review and Retrospective meetings.
• Created User Stories and led the Planning Poker game to estimate them in Sprint Planning and Backlog Grooming meetings.
• Reviewed Sprint Burn down and Release Burn Down Charts to maintain team’s velocity.
• Timely assured development team had necessary resources to perform up to potential, tracked and removed impediments.
• Worked with the Product Owner during the Sprint Review Meeting for the Potential Shippable Product Increment (PSPI) and help decide which features met the definition of Done, DoD using the acceptance criteria.
• Helped resolved team and organizational level impediments.
• At the end of each sprint conducted Sprint Retrospective meetings such as Sad Mad Glad techniques so each stakeholder can freely express their opinions and suggest improvement measures.
• Helped the Product Owner to Prioritize the Product Backlog items using MOSCOW technique for developing Sprint tasks by taking suggestions from team.
• Used JIRA for drafting user stories, allotting tasks, backlog management, issue tracking, user story maps and generating reports.
• Maintained the Task Board that was referred to during the daily stand-ups that helped the team track the stories To Do, Work in Progress, Done and Accepted.
• Developed wireframes and coordinated with UX team to convert them into prototypes and visual design.

Environment: Waterfall-Scrum Hybrid, JIRA, Microsoft Excel, Microsoft Word, Microsoft Power Point, HTML5, CSS3, Tableau, Devops, Informatica, Balsamiq, MS-Visio, MS- Project, HPQC, Google Analytics Big Data (Hadoop, Map Reduce, HBase, Sqoop)

Confidential, Philadelphia, PA

Sr. Business Systems Analyst/ Scrum Master

Responsibilities:

• Elicited business requirements by conducting JAD sessions, Focused groups, one to one session with the SME’S, Interviews, Document Analysis with project stakeholders and business owners.
• Coordinated with the Project Manager in defining the scope/business area and requirements of the project.
• Conducted GAP Analysis to understand limitations of the existing system and contributed to design of future system; assisted in modeling the AS-IS and TO-BE business workflow.
• Performed document analysis to drive business rules and validated them with stakeholders for consistency and completeness.
• Reviewed and analyzed Business Requirements Document (BRD), Functional Requirement Document (FRD) and helped transforming them into a complete System Requirement Specification (SRS) to enable all the stakeholders to accurately understand requirements.
• Coordinated with the development team in breaking down the Epics into User Stories by using Invest criteria and coordinated with Product Owner to prioritize the Product Backlog Items during Grooming Sessions.
• Created Use-Case diagrams, Activity and Sequence diagrams, ER Diagrams using MS Visio.
• Worked on UI mockup screens using Balsamiq, developed prototype and produced wireframes for demonstration to the project stakeholders, business users and give them insights of the ‘TO- BE’ system.
• Responsible for developing conceptual and Logical Entity Relation diagrams using Balsamiq.
• Developed reports and analysis template using internal tools and Tableau.
• Built test cases, test plans, and extensively involved in System Integration testing and facilitated UAT.
• Responsible for tracking requirements, tasks, defects and impediments resolution using Jira
• Coordinated with QA in functional testing of an application, prior to demo in the sprint review meeting.
• Extensively worked in User Acceptance Testing (UAT) phase to ensure the requirements and functionality of the system was in accordance to the users and their feedback was incorporated.
• Assisted the team in post-production maintenance of the system as a liaison between the business users and the project development team.
• Facilitated Scrum ceremonies & created burn-up & burn-down for higher management reporting.
• Experience in conducting scrum ceremony techniques such as Bucket Planning, Kano, & Sad Mad Glad.

Environment: Waterfall-Scrum Hybrid, JIRA, Confluence, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, HTML5, CSS3, Tableau, Devops, google analytics Informatica MDM, MS-Visio, MS- Project, HPQC

Confidential

Sr. Business Systems Analyst

Responsibilities:

• Interacted with business users, stakeholders, subject matter experts and evaluated solutions for problems.
• Elicited business requirements by facilitating JAD sessions, interviewing, document analysis, observation, brainstorming and having conducted sessions to create business requirement document (BRD), functional requirement specification (FSD), system requirement specification (SRS) and source target mapping (STM).
• Performed GAP analysis, root cause analysis, impact analysis and also prepared the system process maps.
• Attended sprint planning meeting, daily scrum meeting, product backlog refinement meeting, sprint review meeting and sprint retrospective meeting and updated artifacts in JIRA.
• Helped Scrum Master in solving Impediments and Dependencies faced by the scrum development team.
• Helped the product owner to gather requirements by stakeholders to form the product backlog.
• Actively participated along with the scrum master and product owner for keeping track of user stories and epics.
• Validated requirement churns after sprint review meeting and took feedback from product owner and stakeholders.
• Also worked as a Scribe during JAD sessions and review meetings to document various feedbacks etc.
• Acted as a liaison between management and technical teams and generated testing reports for developers.
• Created Data Dictionary and have developed conceptual and logical entity relationship (ER) diagrams.
• Worked with testing team to design and develop Test Plans, Test Strategies and Test Cases to perform User Acceptance Testing (UAT), Graphical user interface (GUI) testing, Functional testing and Fuzz testing.
• Identified Source systems for financial data profiling of expenditure tracing and budget processes.
• Analyzed and Designed the Data Mart model using Star Schema model with Facts and Dimension table.
• Performed Data Mining in existing data and constructed SQL queries and used data mapper to map the data.
• Assisted in increasing Data Integrity by performing Data Normalization and adding data verification.
• Assisted in the implementation of Data Warehouse with data marts to address areas of business interest.
• Designed and developed all use cases and UML models using MS Visio and created Use Case diagrams, Sequence diagrams, Activity diagrams and class diagrams and used Informatica power center for ETL.
• Assisted Project Manager in developing timelines for project delivery and have assisted in managing projects in successful completion and data team in creating Snow-flake schemas for Dimensional modeling.

Environment: Waterfall-Scrum (Hybrid), MS Project, MS office (word, Excel, PowerPoint), Bugzilla, Share Point, MS SQL 2008, Tableau, Informatica Power center, Data mapper, MS Visio

Confidential

Business Systems Analyst

Responsibilities:

• Participated in preparing the project scope and objectives.
• Expert in requirement gatherings while following various elicitation techniques for business requirements by conducting client group interviews, focused groups, workshops and online surveys.
• Prepared business requirement document (BRD) and System Requirement Specification (SRS) to provide details of each business and functional requirement, development and implementation plan of these requirements, timelines.
• Assisted in developing the project deadlines/deliverables/strategies to effectively manage projects.
• Prepared and maintained the Requirement Traceability Matrix (RTM) to record the business and functional requirements.
• Prepared use case diagrams and description documentation based on the analysis, and obtained approvals from the clients.
• Prepared Mockup screens with the help of UI components using wireframes for testing the front end.
• Prepared activity diagrams on MS Visio to better understand the flow of activities along with the timelines.
• Coordinated with project stakeholders to track the progress of the project, update status and lead review meeting to ensure that schedules and deliverables are met.
• Coordinated and controlled change request for the clients by conducting impact and cost analysis, prioritizing and mitigating changes.
• Managed the contents using SharePoint 2007.
• Tracked defects using HPALM.

Environment: Waterfall, MS Visio 2010, MS Office Suite 2010(MS Excel, MS Word, MS PowerPoint), Windows XP, MS Project 2010, SharePoint 2007, HPALM 11.0, HTML, Java Script, CSS, Java, MS SQL server

Confidential

Business Analyst

Responsibilities:

• Created Business requirements document and assisted in System Requirement Specification (SRS) document.
• Responsible for creation of targeted questionnaires for SME’s to gather requirements
• Actively participated in Pre-Testing that included review of the requirement documents, studying the use cases for developing test plans and collection of test data.
• Performed Gap Analysis for new functionality requirements, as well as prioritized them based on actual business needs to align them with the product release roadmap.
• Involved in analysis of Test Plans and Test cases, detecting bugs in the system, preparing the Defect reports using QC and interacted with developers for Debugging.
• Collaborated with the stakeholders in defining the scope of the project in context to the Insurance Regulatory and Development Authority (IRDA) regulations.
• Monitored day-to-day activities and responsibilities include leading a team of analysts and Insurance specialists in the development of a requirements analysis, advanced planning document and request for proposal.
• Designed and Documented Test Cases for user acceptance, functional and integration testing.
• Discussed defects with analysts and then made decisions about modifications and changes.
• Gave access to end-users for Acceptance Testing and sent defect reports to developers.
• Used Rational Clear Quest to track defects, while prioritizing for enhancements after base lining requirements
• Applied Rational Rose and Power designer for modeling tools.
• Participated in weekly review meetings to report the documented test metrics and defects found in the System.
• Used Rational Rose and MS Visio to carry out business modeling of the business process.
• Verified business scenarios on new builds to allow extended testing by the QA team and helped the testing team to expedite User Acceptance and Regression testing to meet the production date.
• Resolved issues between front-end developers, middle-tier developers, QA team, and provided suggestions/feedback.
• Used tools such as MS-Visio, Excel to define business use cases, activity diagrams, sequence diagrams and state diagrams.
• Created reports, analysis, dashboards and scorecards to monitor business performance and measured results using COGNOS Business Intelligence tool.
• Maintained the Requirements Traceability Matrix across the deliverables of a project.

Confidential

Associate Software developer/Business Analyst

Responsibilities:

• Designed and developed integration methodologies between client web portals and existing software infrastructure using SOAP API's.
• Wrote reusable testable and efficient code
• Designed and implemented a low-latency, high-availability, and performant application for payment processing
• Involved in the implementation of the security and data protection plan for the new system
• Was responsible for the interchange of the data between the servers and the users
• Gathered Business Requirements. Analysis of Client requirements, generating workflow process and necessary documents for the project
• Developed an Analysis Model that includes entity classes, use case diagram, sequence diagrams, object collaboration diagram that provide the development team a view of the requirements for Construction phase activity
• Initiated Use Case Analysis using UML, which provided the framework for potential use case deliverables and their inter-relationships, and allow for maximizing software reuse
• Analyzed and optimized the process. Prepared Business Requirement Document and then converted business requirements into Functional Requirements Specification and Technical Specification using Rational RequisitePro
• Scoped out new functionality and came up with time and effort estimates for the same
• Used OO (Object-oriented) concept extensively and was involved in the design of the application
• Participated in various meetings and discussed Enhancement and Modification Request issues
• Participated in weekly meetings with the management team and walkthroughs
• Prepared monthly status reports for Enhancement Requests to the project team that was used in efficient tracking and monitoring of open issues of the project
• Involved in weekly walkthroughs and inspection meetings, to verify the status of the testing effort and the project as a whole