SUMMARY:

TECHNOLOGY PROFESSIONAL with extensive experience in Business Systems Analysis and Project Management at the corporate headquarters. Broad technical skills encompass strong analytical, problem solving, communication skills, self - starter and detail oriented. Interested in systems and process improvement with emphasis in business strategy, Digital Asset Management, Ad Sales and marketing management systems. Enjoy working in a team environment, is flexible, goal oriented, adapts to a rapidly moving client focus and adepts at multitasking. Effective collaborator with vast experience working in highly matrix team organizations. Enjoys building and maintaining strong customer relationships.

TECHNICAL SKILLS:

Project Management, Business Systems Analysis, AGILE, SCRUM, Microsoft TFS, Experience in Agile environment crafting User Stories, Waterfall, UX, Mock-ups, Wirerames, Prototyping, Storyboards, Use Cases, JIRA, Quality Assurance, Web Design, Office 365, MS Suite (Project, Excel, Visio, PowerPoint), MS InfoPath, MS Access, MS Publisher, MS SharePoint, SharePoint Designer, MS Windows and MAC OS, iWeb, iPhoto, iMovie, ( SintecMedia ) OnAir, (Thought Development) On-Air Pro, MAM (Media Asset Management), DAM (Digital Asset Management), Digital Video, Display Advertising, Balsamiq Mockups, Firefox, Chrome, Safari.

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst

Confidential, Playa Vista, CA

Responsibilities:

• Work closely with Product Owners to groom the Product Backlog in support of upcoming Sprint work.
• Work with business user representatives to develop functional requirements, User Stories, wireframes and storyboards for custom development projects and system integration projects.
• Owned clarification, rationalization and documentation of project requests.
• Drive Business Process Re-engineering activities. Serve as functional liaison to the business user community.
• Develop understanding of customer’s needs and apply it in researching potential solutions.
• Own clarification, rationalization and documentation of project requests. Prepared and/or review the Business Case, and/or benefits evaluation.
• Participate in business development Sprint planning sessions, daily stand-ups and Sprint retrospective sessions.
• Lead interviews with customers to define requirements. Analyze and document relevant business processes, and review functional requirements.
• Create User Stories and UX Wireframes for Agile Development.
• Participate in Story Telling sessions with the Development Team to determine level of effort.
• Work with Development Team and QA Team to facilitate the understanding and clarification of requirements and issues.
• Responsible for ensuring that the project meets functionality requirements and expected business benefits.
• Help track project assignments and deliverables ensuring quality, accuracy and timeliness of deliverables.
• Mentor and lead Business Analysts and other team members.
• Communicate plans, status and issues to management on a regular basis.
• Help plan and evaluate work of technical and other support staff.
• Adhere to and enforce department standards, policies, procedures and industry best practices.

Sr. Business Analyst

Confidential, Lombard, IL

Responsibilities:

• Served as strategic partner between business clients and technical development staff in Tokyo, Japan.
• Responsible for partnering with the business in analysis of process and information needs to clearly identify and document project requirements for technology solutions.
• Build and maintain strong customer relationships, serving as the primary contact point for the business to engage IT for solution analysis services.
• Participate in the creation of analysis and requirements definition standards for the organization within an Agile Scrum environment.

Sr. Business Systems Analyst

Confidential, Westlake Village, CA

Responsibilities:

• Work with key subject matter experts to gather and document requirement specifications using a variety of document formats (Word docs, flowcharts, swim lanes, wireframes, graphs, etc.)
• Lead the planning and implementation of project initiatives including the implementation of MS SharePoint 2010, facilitate the definition of project scope, goals and deliverables, define project tasks and resource requirements, develop full scale project plans and drive project milestones, track project deliverables using appropriate tools, monitor and report on progress to relevant stakeholders. Effectively execute change management, manage all communication plans, training and documentation.
• Translate high - level business requirements into functional specifications for business application development. Interview end users to obtain and document detailed business requirements to design and develop solutions using SP 2010 for Marketing, Finance, Audit, HR, etc.
• Develop user stories, use cases, use case models, supplementary requirements, business rules and test cases.
• Established and promoted appropriate change management/change control discipline across the program areas ensuring alignment with other IT Projects.
• Established and maintained appropriate level of communication with Business and IT teams worldwide.
• Proven track record of successfully managing the implementation of a variety of small to large-scale projects at the domestic and worldwide levels.
• SME to development of end-to-end SharePoint application development strategy.

Sr. Business Systems Analyst

Confidential, Burbank, CA

Responsibilities:

• Responsible for documenting detailed business processes related to historical financial data contained in legacy systems including data retrieval process, business process re - engineering, process flow diagrams, and status reporting.
• Responsible for creating the Logical Data Model, Business Rule Book and Reporting Requirements (Use Cases, Structured and Unstructured).
• Liaison between the I.T. department and Accounting/Treasury/Payroll business users.

Technical Project Manager

Confidential, El Segundo, CA

Responsibilities:

• Managed the implementation of the STB Project, which included coordination of internal and external resources, third - party partners and cross-functional departments.
• Managed multiple projects simultaneously in various stages of implementation. Monitor, analyze, and communicate customer issues and operational issues to leadership.
• Primary point of contact for issue escalations and resolution by external business partner.
• Participated in systems requirements and design discussions.
• Managed User Acceptance Testing.
• Proactively communicated and collaborated with external and internal customers to analyze information needs.

Project Manager

Confidential, Burbank, CA

Responsibilities:

• Successfully managed the implementation of KPAOL, a custom developed web - based application including technical and functional design specifications and business process re-engineering.
• Participated in Incident Management, Change Management, Configuration Management, Release Management and Infrastructure Management sessions.
• Facilitated and promoted effective communication across business and operational divisions.
• Coordinated the timely submission of mock-up screens to the State, and functional and technical specifications to the development team.

Sr. BSA/Project Manager

Confidential, Century City, CA

Responsibilities:

• Successfully implemented On-Air Pro (OAP), a creative workflow management system for the Creative Team, Media Planners, Program Schedulers, Creative Directors, Producers, Librarians, and Production staff.
• The project included writing the functional specs, designing the workflows, testing and training. This project affected 100+ users in the Los Angeles and New York offices. This implementation included the ordering, production and distribution to track the entire promo production process, as well as the implementation of the Graphics module to track graphics work orders, completion and approval dates.
• Successfully managed the implementation of the iTunes Restricted Shared Music Library which affected 150+ users in Los Angeles and New York, and managed the implementation of the mSoft Licensed Music Library to be used in conjunction with OAP and the iTunes servers.
• Gathered business requirements, designed functional specs, prototypes, workflows, and Use Cases. Developed Project and Implementation plans. Use Digital Asset Management which involved workflow design to support multiple video and audio formats.
• Prepared business problem definition and requirements for the solution of business or technical issues.
• Managed the implementation of new products and improved functionality for existing business systems as needed.
• Experience with supporting feature and television workflows and assets across the development, production, post-production, and distribution supply chain.
• Digital Asset Management: Work with technology and vendor partners to configure custom workflows and integrations with other marketing systems/software.

Sr. Business Systems Analyst

Confidential, Glendale, CA

Responsibilities:

• Liaison between the I.T. department and the Business users for Disney Theme Parks and Resorts I.T. Delivery systems worldwide by gathering user requirements, analyze, document workflows, develop mock - up screens and hold review meetings with business users and the development team.
• Used OOAD to analyze and design the application. Wrote Functional specifications. Developed wireframes to help define the positioning of global and secondary levels of navigation for the development of new .NET applications to be used by Disney Imagineering creative personnel worldwide.
• Projects included Audio Animatronics Animation Database System (A3DS), Show Lighting, Interiors, Character Fa ade and Color Docs.

Sr. BSA/Project Manager

Confidential, Los Angeles, CA

Responsibilities:

• Managed the conversion of a legacy Wire System to .NET.
• Coordinated technical projects by serving as the liaison between the business user and IT.
• Responsible for the creation of Functional Specifications, Test Scripts, and User Documentation.
• Identified system constraints, implications and consequences of various system changes. Performed Gap Analysis.
• Prepared project communication and deliverables for users at all levels.

BSA/QA Analyst

Confidential, Westlake Village, CA

Responsibilities:

• Evaluated and recommend the purchase of an automated QA software solution for C#.NET web application.
• Researched tools and technologies to develop Agile test strategies.
• Conducted test of in - house developed .NET web applications for the Intranet and Public site.
• Defined testing environment, wrote test procedures and test scripts, and conducted functional, system and regression testing.

BSA/Project Manager

Confidential, Camarillo, CA

Responsibilities:

• Liaison between the application developers and the business community to define business and system requirements for small, medium and large size projects Agile and Scrum methodologies.
• Conducted BRD review meetings with business users, development team and external vendors.
• Worked closely with business managers to gain in - depth understanding of business issues; identified, analyzed, and translated business needs into Functional Specifications.
• Participated in QA Bug Meetings for monthly Build of software releases.
• Responsible for SOX compliance.

BSA/Project Manager

Confidential, Los Angeles, CA

Responsibilities:

• Supported business users in the Financial and Banking industry.
• Worked with all levels of end - users and gathered, analyzed, documented and proposed various solutions to improve the current operations, and help implement new systems for the Call Centers in Los Angeles and Mexico.
• Performed business process analysis to analyze wire system metadata.
• Oversaw the identification of all system constraints, implications, and consequences of various system changes.
• Analyzed business requirements and recommended solutions to management.
• Prepared project communications and deliverables for all user levels including analyzing and documenting high-level process engineering, business process flows and standards.
• Integrated changes to current applications as necessary. Defined requirements for systems studies and developed procedural and operating improvements.