SUMMARY:

• 8 years of challenging professional experience, worked exclusively for Finance, Portfolio Management, Anti - laundering, Telecommunications and Manufacturing.
• Played various roles such as Business Analyst, Business systems Analyst, Business Process Analyst and Scrum Master.
• Demonstrated skills such as communication skill, writing skill, analytical & problem-solving skills, negotiation, being a good liaison, conflict resolution, people skills, requirements gathering, documentation.
• Worked in different stages of System Development Life Cycle (SDLC), such as initiation, planning, requirement gathering, designing, development, testing, deployment, and disposition phase.
• Hands on experience of various software development models such as Waterfall, SCRUM, XP, and Scrum-Waterfall Hybrid
• Adept knowledge and experience in business process like As-Is analysis, To-Be creation, feasibility study, cost benefit Analysis, risk analysis and impact analysis.
• Facilitated elicitation techniques such as Document Analysis, Data Flow Model, Interface Analysis, Requirement Workshop, Brainstorming, Interviews, Focus Groups, Prototypes and Joint Application Development (JAD)
• Experienced in preparing artifacts like Business Requirement Document (BRD), Function Requirement Document (FRD), Software requirement Specification (SRS), Data Mapping Document (DMD), Use Cases, and Requirement Traceability Matrix (RTM)
• Drew UML diagrams such as Use Case, Activity, Sequence, Component and Deployment diagrams and aware of the other diagrams
• Functional experience in crafting Work flow, business process flow, data flow, creating UI mock-ups, and wireframes
• Assisted Project manager for creating Project Charter, Risk Register, and Project Management Plan
• Collaborated with QA team to draft and document test cases, and test plans. Also, been a part of conducting User Acceptance Testing and performing defect tracking
• Skilled in handling accessing change impact on the triple constraints of project, presenting to Change Control Board (CCB), getting it approved from business, baselining artifacts.
• Certified Scrum Master, from International Scrum Institute, have proficiency in Scrum framework and facilitated ceremonies like Sprint Planning, Daily Scrum, Sprint Review, Requirement Grooming, and Sprint Retrospective
• Created user stories using INVEST criteria, decomposed epics and themes using vertical slicing, aware of acceptance criteria for any given user story and assisted Product Owner for prioritizing Product Backlog
• Immense knowledge about prioritizing techniques like MOSCOW, Kano, and WSJF.
• Used planning techniques like Planning Poker, T-shirt sizing, and Bucket System
• Conducted Retrospective meeting using techniques like Star Fish, Mad Sad Glad, Satisfaction histograms and Start Stop Continue
• Created tasks using SMART criteria, did story mapping, coached team on SCRUM framework, logged impediment list, and resolved impediments
• Experience in using development techniques like Test Driven Development (TDD), Behavioral Driven Development (BDD) and Acceptance TDD (ATDD)
• Created Sprint/Product Burn Down Chart, Sprint/Product Burn Up Chart, measured & recorded various types of Velocity for tracking team performance
• Validated completed stories using Definition of Done, tracked user story & Impediment accountability
• Worked for projects such as Big Data (Hadoop framework), integration and Data Warehousing (DW), Service Oriented Architecture (SOA), Business Process Improvement (BPI), and Infrastructure Construction & Maintenance
• Identified data sources, performed data profiling, data cleansing, data aggregation, created Data Mapping Document, data modelling techniques like Entity Relationship (ER) modelling & dimensional modelling, and data validation in data warehousing projects
• Well versed in concepts like OLTP, OLAP, data marts, OLAP Cube, Conceptual modelling, logical modelling, ODS and ETL concepts
• Extensive knowledge about Roll-up (aggregation), Drill-down, Slice, Dice and Pivot (Rotate) OLAP operations
• Strong knowledge on various data warehouse architectures such as Hub and Spoke, federated, centralized and Independent, dimension modelling schemas such as Star schema, Snow flake schema, types of facts and dimensions
• Frequently used DDL, DML, DRL languages in SQL to perform CRUD operations on database including joins, order by, group by, procedures and functions
• Good understanding of Big Data concepts, practical experience with Hadoop ecosystem like data nodes, name nodes, Administration tools like Apache Zookeeper, Yarn, Ingestion tools like Apache Flume, and Apache Scoop, used Processing tools like, Apache HBase, and Apache pig, Analysis tools like Apache drill, and Apache Mahout
• Profound knowledge on 3-tier architecture, and SOA, web services like SOAP, and REST, Application Programming interface (API), configuring WSDL, WADL, Client side and server-side validation, loosely coupled and tightly coupled networks
• Good understanding of communication protocols like Hyper Text Transfer Protocols (HTTP/HTTPS), Simple Mail Transfer Protocol (SMTP), File Transfer Protocol (FTP), and Transmission Control Protocol (TCP)

TECHNICAL SKILLS:

Business Skills: Business Process Analysis, Business Process Improvement, Use Case Modeling, BPMN, JAD Sessions, Risk Analysis, Requirements Workshops, GAP Analysis, SWOT Analysis, Document Analysis, Impact Analysis, Data Analysis, EPC diagrams, Process Mapping, Six Sigma tools, CMMI (Process Improvement methodology).

SDLC Methodologies: Waterfall, Agile Scrum, Scrum-Waterfall Hybrid, XP, Kanban

Documentation Tool: Microsoft Word, Microsoft Excel, Microsoft Project

Collaboration Tool: Microsoft SharePoint, Confluence, Team Foundation Server

Designing Tool: Visio, Balsamiq, Catia, Ansys, AutoCAD

Requirement Management: JIRA, HP ALM, Rally, Version One, IBM Doors

ETL tools: Informatica Power Center

Testing Tools: HP ALM, Selenium, Load Runner, Jenkins, Test Director, Winrunner

Databases: Microsoft SQL, Oracle, Hbase, Amazon RedShift and SAP

Big Data: Hadoop, Zookeeper, Apache Spark, Oozie, Mahout, Flume, Scoop

Data Warehousing: ER Modeling, Dimension Modelling, Data Vault Modelling, Data Marts, OLTP, OLAP, Data Profiling, Data Mapping, Data Mining, Data Validation, Star schema, Snowflake Schema, Data Governance.

Reporting Tools: Tableau, IBM Cognos, Power BI, SAP BI

Languages: C, JavaScript, HTML5, CSS, XML, JSON, PL/SQL and SAP ABAP, SAS

Operating Systems: Windows, Mac OS, Linux

Cloud Based Tools: Informatica cloud, SFDC, Oracle Cloud, Amazon Web Services

PROFESSIONAL EXPERIENCE:

Confidential, Pennington, NJ

Sr. Business Systems Analyst/Scrum Master

Responsibilities:

• Elicited requirements on Web Application, Dashboard, Business Logics, and types of Data and Reports from different Business Owners, Stakeholders and development teams by facilitating Interviews, Brainstorming, and JAD session
• Performed Document Analysis to know the As-Is system and created To-Be system by conducting GAP Analysis
• Created BRD, SRS, FRD, Non-Functional and Requirement document.
• Created data flow diagram, use case diagram, sequence diagram, activity diagram, wireframe and mockup for a better visual understanding
• Analyzed the requirement, and discussed with the stakeholders, to identify the data sources
• Involved in modelling business scenario predictions like segmenting audiences based on their behavior, building customer profile, and providing simplified attribution insights
• Established Incident reporting and Change control procedures using ClearQuest.
• Used Cloudera Impala (MPP) for batch queries and for interactive near real time queries
• Coordinated with and Acted as a liaison between Hadoop Administrator and Developer in commissioning of Clusters, Name Nodes and Data Nodes
• Defined Business rules and transformation rules for transferring data from RDBMS to HDFS using Apache Sqoop
• Collaborated with development team in developing business scenario simulation algorithms using Apache Spark, Apache HBase, and automation of workflows using Apache Oozie
• Assisted Hadoop administrator by performing node cluster operations using Zookeeper in fine tuning applications, and systems for higher performance and throughput.
• Created and stored the Machine Language Algorithm in Apache Mahout which made it easier to train and validate the system.
• Worked along with developer to create web-based applications using Apache Tomcat along with Servlet container and JSP API which includes the JSTL library.
• Worked along with data scientists by using Apache Zeppelin, a web-based notebook that enables interactive data analytics for Scala coding.
• Worked closely with UI team in developing the web application, XML documents and validated XML, HTML and Java Script Made a UI checklist to ensure the web application has easy usability, navigation, content and design
• Assisted Web services team in designing REST services and configuring WSDL
• Used Test Driven Development (TDD) development technique for building the components
• Used Jenkins for automating the continuous integration of the components on a regular basis
• Assisted in configuring dash boards and reports using Tableau
• Involved in creation of User Acceptance Test cases and plans, defect tracking using Jira and validated reports and dashboards
• Facilitated Scrum ceremonies, and converted High level requirements like Epics in to user stories by using Vertical Slicing technique. Responsible for creation of user stories using INVEST criteria, tasks using SMART criteria and defined Acceptance criteria. Used various Estimation, planning and Retrospective techniques such as Moscow, Planning Poker and Happiness Histogram. Responsible for identifying Impediments, tracking, resolution and conflict management

Environment: Scrum-Waterfall Hybrid, Tableau, MySQL database, Hadoop, Zookeeper, YARN, Apache Sqoop, Apache Spark, HBase, Mahout, Oozie, Cloudera Impala(MPP), Apache Tomcat, Apache Zeppelin Mongo DB, MySQL, Redshift, Flume and Jira.

Confidential, New York, New York

Sr. Business Systems Analyst/Scrum Master

Responsibilities:

• Knowledge of the Bank Secrecy Act, FinCEN and Sarbanes-Oxley Act.
• Conducted GAP Analysis to derive requirements for AML surveillance system.
• Performed SWOT analysis, Document analysis to analyze the As-Is system and GAP analysis for creating the To-Be system, to improve the Business Process
• Developed a vision document that defines the AML policies and procedures are the primary goals of the project.
• Interacted with SME’s asking detailed questions and recording the requirements in a format that can be understood and reviewed by both business and technical people
• Created data flow diagram, use case diagram, sequence diagram and activity diagram using MS-Visio
• Created wireframe and mock-up screens using MS-Visio
• Responsible for identifying data sources by analyzing the requirements and discussing with the stakeholders
• Assisted the Project manager to construct a Project plan that included Project schedules, Milestone tracking, and meeting minutes using MS Project.
• Detect fraud using historic data and predictive modelling using Matlab to automate identification and classification of anomalous behavior and strengthen the ability to respond to fraud in real time using Benford’s law
• Assisted in configuring dash boards and reports using Tableau
• Used JIRA for issue tracking, user story management and requirements traceability.
• Assisted in identifying documents needed to develop Suspicious Activity Reports (SAR) as required by the Bank Secrecy Act and FinCEN for generating reports and red flags to report fraud money laundering patterns and inconsistencies activities.
• Involved in creation of User Acceptance Test cases and plans, defect tracking using Jira and validated reports and dashboards
• Facilitated Scrum ceremonies, workshops on SCRUM and decomposed Epics into User Stories using Vertical Slicing technique. Created user stories using INVEST criteria, tasks using SMART criteria, and defined Acceptance criteria. Used various Estimation, planning and Retrospective techniques such as Moscow, Agile Poker and Star Fish respectively. Responsible for identifying Impediments, tracking, resolution and conflict management
• Analyzed the iteration Burn down charts and reviewed defects.

Environment: ERP, CRM, Scrumban Agile, Tableau, Matlab, MS Project, UML diagrams, SAS Fraud Management, Money laundering, SQL, JIRA, MS Office Suite.

Confidential, Wilmington, Delaware

Analytical Enhancement of Financial Reporting Business Systems Analyst

Responsibilities:

• Elicited database and reporting requirements by facilitating JAD sessions, conducting interviews, and brainstorming with the business owners, stakeholders and development team
• Created artifacts like Business Requirement Document (BRD) and Functional Requirements Document (FRD) to document the requirements
• Involved in the process of performing Risk Analysis, Impact Analysis and creating Work Breakdown Structure (WBS) along with Project Manager
• Created data flow diagram and use case diagram, to assist everyone to understand the system who involved in the project
• Created logical and physical model for the system. Also, worked along with system architect to draw the Bus Matrix
• Identified and analyzed source database and cardinalities for creating conceptual and logical ER diagram
• Conducted data profiling after identifying the source data source using Informatica IDQ
• Assisted in creating Data Hub with Bus architecture.
• Performed Data Mining to find correlation and pattern in existing data and constructed SQL queries.
• Created data mapping document after identifying facts and dimensions. Helped database developer in creating star dimension modelling and to create target database
• Helped in developing slowly changing, rapidly changing and conformed dimensions and fact tables, based on the business requirement
• Used Informatica in identifying business rules, and defining passive and active transformations like constant, look-up, data type conversion and data transformation
• Worked along with ETL developers using Informatica Workflow Manager, by assisting them in Extraction, Transformation, and Loading operations. Also, documented ETL document with the help of ETL developers and monitored ETL logs
• Assisted testing team and Responsible for creating and monitoring Requirements traceability matrix, test cases, test plans, defining User Acceptance criteria and tracking defects
• Assisted in developing OLAP cubes and Performed Rollup, Drill down, Slice and Dice operations
• Established Incident reporting and Change controlling procedures.
• Responsible for creating dashboards and customized visualizations to present the reports as per business requirements that helped in strategic decisions and validated reports using Power BI

Environment: SDLC Waterfall, UML diagrams, Visio, HP ALM, MySQL DB, MS Office, Informatica IDQ, Informatica Workflow Manager and Tableau.

Confidential, Seattle, WA

Business System Analyst

Responsibilities:

• Elicited requirements on Web Application, Dashboard, Business Logics, and types of Data and Reports from different Business Owners, Stakeholders and development teams by facilitating Interviews, Brainstorming, Focus Groups.
• Performed SWOT analysis, Document analysis to analyze the As-Is system and GAP analysis for creating the To-Be system, to improve the Business Process
• Used MS-Word for creating Business Requirement Document (BRD) for business requirements and Software Requirements Specification (SRS) for functional, nonfunctional and GUI requirements
• Created data flow diagram, use case diagram, sequence diagram and activity diagram using MS-Visio
• Created wireframe and mock-up screens using MS-Azure
• Responsible for identifying data sources by analyzing the requirements and discussing with the stakeholders
• Involved in modelling business scenario for predictive real-time analysis like Contextual Intent, Contextual Mood, Internet Advertising Context, Interestingness, Propensity to Buy
• Involved in modelling other real-time analysis like social media analysis, channel usage analysis, social network analysis, and location based analysis
• Coordinated with and Acted as a liaison between Hadoop Administrator and Developer in commissioning of Clusters, Name Nodes and Data Nodes
• Defined Business rules and transformation rules for transferring data from RDBMS to HDFS using Apache Sqoop
• Used Apache flume to collect and ingest log files, web service logs, Touch click data, location based data and social media data into HDFS
• Collaborated with development team in developing business scenario predictions using Apache Spark, Apache Hbase, and automation of workflows using Apache Oozie
• Assisted Hadoop administrator by performing node cluster operations using Zookeeper in fine tuning applications, and systems for higher performance and throughput
• Used Test Driven Development (TDD) development technique and BDD for building the components
• Used Jenkins for automating the continuous integration of the components on a regular basis
• Made a Dashboard checklist to ensure that the dashboard has easy usability, navigation, content and design
• Assisted in configuring dash boards and reports using Tableau
• Involved in creation of User Acceptance Test cases and plans, defect tracking using Jira and validated reports and dashboards

Environment: Jira, PowerBA, MS Visio, MS Excel, MS Power Point, WSDL, XML, HTML, JavaScript, JQuery, AJAX, CSS, JDBC, My SQL.

Confidential

SAP Consultant

Responsibilities:

• Prepared Financial statement versions (FSV’s), Purchase Price valuations (PPV’s), P/L analysis and Balance Sheet reviews and Reconciliation accounts
• Integration expert for integrating the entire Purchase-2-pay business process: creation and maintenance of vendor master records, vendor transaction processing (including invoices and payments) integrated nature within the MM component, Invoice verification and outgoing payment processes.
• Integration expert for integrating the entire Order-2-cash business process: creation and maintenance of customer master records (including invoices, credits and payments) integrated nature within the SD component, Debtor’s management including credit control.
• Adept in various financial processes including Auditing assurance, Accounting processes, Financial statements, Fund flow management, Reporting, Consolidation and analysis, Budgeting and Forecasting.
• Assisted testing; Unit testing, System integration testing of cross module flow impact of MM on FI, performance testing and security testing.

Environment: SAP FICO, SAP MM, SAP SD, Test Director, Mercury’s GUI testing (Winrunner), LoadRunner.

Confidential

Junior Business Process Analyst

Responsibilities:

• Identify opportunities for Continuous improvement through all stages of Six Sigma process (DMAIC) and assist in implementing solutions using methodologies such as process mapping, flow-charts, Critical Path Analysis and Event-driven process change diagrams.
• Mine and analyze data to identify root cause of issue by using Root cause analysis (RCA) and implementing corrective actions
• Maintained and build relationships with stakeholders to ensure performance and business needs are understood.
• Assisted Sr. BSA and Project manager in Risk analysis, Risk Register and Project charter. Managed project templates, Use case project templates, requirement types, & traceability relationships.
• Carry out Analyses of present processes and identify opportunities to enhance processes by collection of information and evaluating them in alignment of project goals and organizational goals.
• Performed statistical capability analysis, FMEA and mechanical analysis to evaluate risks associated with a manufacturing defect and provided recommendations to top management.
• Assisted SME’s on DFMEA to identify potential product failure modes and recommend actions to mitigate risks during product design and launch.
• Utilized Six sigma tools to develop a global process to reduce lead time for UL material time compliance by 85%.

Environment: HPQC, six sigma tools, FMEA, Control charts, Mini Tab, Gantt chart, Forecasting, Root cause analysis, Pareto plots, histograms, Statistical processes, Lean manufacturing, Critical Path Analysis, Event-Drive Process Change diagrams, MS Office, Lean Six Sigma Green belt.