SUMMARY:

• Experience professional as Analyst in technical and functional capacity.
• Confidential - Certified Solutions Architect - Associate
• Scrum Master Certified.
• Experience of managing multiple projects, tracking their statuses; identifying risks and developing mitigation strategies.
• Conducted Gap Analysis between the current programs with respect to all the new enhancements.
• Gathered User Requirements by Interviews, user meeting, JAD session, and Requirement Elicitation Sessions for small / medium / large scale projects; translated them into system requirements; prepared Requirement Specification Documents.
• Experience of working on a team as well as independently.
• Experience of working in onsite/offshore model; coordinating activities between teams from different geographies.
• Analyzed and selected methods of presenting various data in Pivot Tables and Charts.
• Experience in all phases of software development life cycle (System Design, Development, Testing, Support)
• Expertise in Object Oriented Programming using Java and J2EE related technologies, Microsoft SharePoint and Vignette Content Management suite (Open Text Web Experience Management).
• Excellence in application maintenance of enterprise web applications while adhering to SLA and following all required processes, analyzing web-analytics reports.
• Strong analytical skills with ability to quickly understand client’s business needs.
• Experience in preparing as well as reviewing Business Requirement Documents, Design Documents, preparing technical document and help manuals for the applications developed.
• Research-oriented, motivated, proactive, self-starter with strong technical, analytical and interpersonal skills, attention to detail.

TECHNICAL SKILLS:

Cloud Technologies: Confidential (AWS), Microsoft Azure.

Languages: Python, JAVA, J2EE, C, C++, XML, SQL, PL/SQL.

Web/XML Technologies: HTML, CSS, JavaScript, Servlets, JSP, XSLT

Products: MS SharePoint 2010 / 2013 / 2016 , Nintex Forms, Nintex Workflow, K2, Yammer, Bamboo Web Parts, Open Text - Vignette Content Management, MS Office Suite, MS Project, MS Visio, FAST Search

Tools & Utilities: JIRA, Fiddler, Service Now, Visual Studio, Eclipse, RAD, winSCP, Putty, VSS, HP VuGen and Performance Center

Application/Web Servers: BEA Web logic, IBM Web Sphere, Tomcat.

RDBMS: Oracle 9.x, MySql 4.0, MS SQL Server 2005, MS Access, IBM DB2

Source Control: Serena dimensions, Microsoft VSS, CVS.

Methodologies: Waterfall, Agile.

PROFESSIONAL EXPERIENCE:

Confidential, Auburn Hills, MI

Business Systems Analyst

Responsibilities:

• Acting as liaison among business users, development and infrastructure teams for all enhancement and support activities. Acting as Scrum Master in Agile (Scrum) projects.
• Working on proof of concepts for AWS implementation. Supported services including EC2, Auto Scaling, ELB, CloudFormation, RDS, VPC, etc.
• Gathered User Requirements by Interviews, user meeting, JAD session, and Requirement Elicitation Sessions for small / medium / large scale projects; translated them into system requirements; prepared Requirement Specification Documents.
• Analysing and selected methods of presenting various data in Pivot Tables and Charts.
• Application maintenance of enterprise web applications while adhering to SLA and following all required processes, and analysis of web-analytics reports.
• Preparing as well as reviewing Business Requirement Documents, Design Documents, preparing technical documents, and help manuals for the applications developed.
• Designing solutions for enhancements and getting it approved by Common Architecture Board
• Performed work with Agile (Scrum) and Waterfall development methodologies.
• Analysing business system architecture; Preparing use cases.
• Carrying out integration, system and performance testing for all application enhancements. Tracking UAT defects.
• Facilitating daily stand-ups, creating user stories & acceptance criteria.
• Using JIRA for planning and managing Sprints.
• Analysing web analytics reports and suggesting ideas to business to get maximum traffic on web applications.

Environment: JIRA, SharePoint, Nintex Form and Workflow, K2, Yammer, Bamboo web parts, SSRS Reports, AWS, Vignette Content Management, Python, Service Now, MS Office Suite, MS Project, MS Visio, C#, .NET, Java/J2EE, HTML / CSS / JS, HP VuGen and Performance Center, Linux, Eclipse, IBM DB2, Serena Dimensions, FAST Search.

Confidential, Taipa, Macau

Business Analyst

Responsibilities:

• Understanding of existing processes followed in maintenance of the portal.
• Identifying process gaps and pain points.
• Giving recommendations in Content Management System for all process gaps.
• Mapping recommendations to CMS features.

Confidential

Java/ J2EE & Vignette Developer, Offshore Lead

Responsibilities:

• Working at client location, interacting with client for requirement gathering; analysing system requirements; implementation of requirements.
• Developing Content Type Definitions and presentation templates in DSM and JSP per wireframes provided by client; creating site structure.
• Content creation & publishing per required classification in Development environment; migrating them to higher environments.
• Creating test plans, test cases; carrying out integration and system testing; Supporting UAT
• Presenting weekly status report to client.
• Planning work for offshore team.

Environment: Java 1.5, Vignette Content Management 7.6 (VCM, Dynamic Site Module, High Performance Delivery), RAD, Microsoft SQL Server 2005, CVS, MS Office Suite.

Confidential

Java/ J2EE & Vignette Developer, Offshore Lead

Responsibilities:

• Designing Content Type Definitions and workflows
• Designing presentation templates per required look and feel of the website pages
• Creating site structure; content creation & publishing per required classification in Development environment; migrating contents to higher environments.
• Creating test plans, test cases; carrying out integration and system testing; Supporting UAT

Environment: Java 1.5, Vignette Content Management 7.6 (VCM, Dynamic Site Module, High Performance Delivery), RAD, Microsoft SQL Server 2005, CVS, MS Office Suite.

Confidential

Java/ J2EE Developer, Near-shore Support Lead

Responsibilities:

• Providing support to NG Selects’ individual country websites and campaign sites that host offers exclusive for card holders.
• Managing online contents for offers from global merchants across various country markets.
• As onsite/near-shore support lead, interacting with client’s business team on regular basis for all production issues and requirements for enhancements.
• Resolving all issues in Production environment within stipulated SLA.
• Carrying out integration and system testing for all application enhancements.

Environment: Java 1.5, Vignette Content Management 7.6 (VCM, Dynamic Portal Module, Vignette Application Portal), RAD, Oracle 8i, CVS, MS Office Suite.

Confidential

Java/ J2EE Developer

Responsibilities:

• Providing support to production environment of Confidential Vignette applications.
• Triaging problems faced by business users worldwide and providing resolutions for the same.
• Managing online contents of websites in Production environment.
• Providing Root Cause Analysis of critical issues from Production environment.
• Creating test plans, test cases; carrying out integration and system testing.

Environment: Java 1.5, Vignette Content Management 7.3.1 (VCM, Dynamic Site Module) RAD, Oracle 8i, CVS, MS Office Suite.