Business Analysis Consultant Resume
New York New, YorK
SUMMARY:
A top - performing and forward-thinking BUSINESS ANALYSIS AND PROJECT MANAGEMENT EXECUTIVE with vast experience in business analysis, account/project/product management, software implementation, business development, end user training, market strategy, and advertising. Proclivity for optimizing work processes and new systems to streamline people, projects, and operations. Employs keen problem-solving skills to resolve complex issues and establish web-based business applications exceeding customer expectations. Proven track record to manage processes and systems enhancing sales functions and contributing to the growth of an organization.
TECHNICAL SKILLS:
Microsoft Office Suite, Visio, Project, DealMaker, SharePoint, ITSM, FootPrints, ZenDesk, Confidential
PROFESSIONAL EXPERIENCE:
Confidential, New York, New York
Business Analysis Consultant
Responsibilities:
- Wrote and tested UAT scripts for Deal Planning, Approvals and Maintenance activities.
- Provided training for other Business Analysts and Discovery personnel on Rate Card, Plan (including Contract EDI and Brand Allocation/Flighting) and Inventory Manager modules, documented training issues for UAT.
- Performed various QA activities including enhancement, detailed module end to end, report and bug fix testing.
Confidential, New York, New York
Senior Analyst of Business Process and Analysis
Responsibilities:
- Managed day-to-day support operations by prioritizing issues for resolution while balancing client needs with internal SOX/change/release management requirements and procedures.
- Coordinated Macro creation/revision efforts between clients and third-party Macro Developers for reporting requirements that could not be fulfilled via standard DealMaker reports.
- Provided presentations, training, and documentation for transition of DealMaker support and testing activities from company to independent third-party consultant.
- Defined and documented process and functional business requirements to leverage systems to meet changing business practices.
Confidential, New York, New York
Senior Client Partner, Senior Account Manager
Responsibilities:
- Communicated client requirements within company.
- Formed solid customer relationships by analyzing processes and systems to ensure successful implementation of DealMaker ad sales modules.
Confidential, New York, New York
Product Management Director
Responsibilities:
- Piloted design and implementation of reporting services to reconstruct media buying and selling process by pinpointing business and operational needs.
- Steered company to participate in conferences and trade shows relating to media and advertising.
- Instated watermarking hardware and software, performed troubleshooting, and conducted necessary trainings.
Confidential, West Chester, Pennsylvania
Director of Product Development
Responsibilities:
- Ascertained business and operational needs of broadcast production services, broadcasters, and cable companies.
- Analyzed and utilized data to structure products and services to augment company’s digital broadcast distribution services.
Confidential, New York, New York
EDI Director
Responsibilities:
- Synchronized establishment of national cable electronic data interchange initiative with 65 cable networks, 50 advertising and buying agencies, 15 system vendors, two EDI committees, and American Association of Advertising Agencies.
Confidential, New York, New York
Director of Market Development
Responsibilities:
- Created products and services to boost company broadcast distribution services by determining business and operational needs of advertising agencies.
- Compiled and restructured product records, supplying input, analysis, and suggestions concerning industry trends, business possibilities, and strategic alliances.
- Conducted presentations and product demonstrations to prospective and existing customers as well as ad agency industry gatherings.
Confidential, New York, New York
Senior Vice President, Business Manager
Responsibilities:
- Reformed local broadcast, print services, and accounts payable to augment business manager duties without lowering productivity.
Associate Director
Confidential
Responsibilities:
- Inaugurated AdValue Media Technologies by collaborating with Westinghouse in design of prospective local broadcast applications and EDI advantages.
- Provided key leadership in local broadcast conversion from internal media systems to Confidential Data Systems within New York and regional buying offices.
- Established buying office with Confidential Data Systems connectivity at Confidential Studies.