OBJECTIVE

To position as a Business Analyst in Information Technology.

EXPERIENCE SUMMARY

• 16 years of experience with in depth knowledge of business processes in HR and Supply Chain Domain. A thorough understanding of the Software Development Life Cycle (SDLC). Experience in the development of Client-Server and Web-Based Applications. Possess a detailed oriented nature with excellent communication, interpersonal, problem solving, and analytical skills.
• Proficient in all phases of requirement management, including gathering, analyzing, detailing and tracking requirements.
• Excellent communication skills and facilitated walkthrough and training sessions.
• Experience in documenting requirements (Use cases, business process flow charts).
• Skilled at reviewing test cases, making sure they are in accordance with the requirements and involved in activities such as change and defect management.
• Worked in capacities of Business Analyst, Technical Lead, Subject matter expert and Analyst programmer.
• I am a team player who works well in a team environment and have strong commitment to drive projects to completion while ensuring accurate implementation as well as the ability to work independently.
• Hands on experience in programming using SQL, ETL Tools, Business Objects and SAP BW.
• Proven ability to work under pressure, prioritize and meet deadlines. Open to dynamic work environment and ability to work collaboratively with business analysts, testers, developers and other team members in the overall enhancement of software product quality.
• Experience in data conversion project of legacy Payroll reporting system using flat files into denormalized Oracle database tables.

SKILL SET

Languages: SQL, PL/SQL, UNIX Shell Scripting
Tools: MS-Visio, MS-Project, MS Office Suite, SDLC, Rapid Application Development(RAD), Joint Application Design/Development(JAD), Rational Unified Process (RUP), Unified Modeling Language(UML)
Software: Informatica Power Center 5.0/6.0, Oracle Apps, SAP Netweaver 2004, Business Objects (XI R2, 6x and backwards ), Toad 7.6, Crystal Reports
Web Protocols:HTTP, TCP/IP, FTP 
Databases: Oracle 7.x – 10.x, Sybase, SQL Server, MSAccess 
Systems: Windows 95/98/NT/2000/XP, UNIX 

EDUCATION

MS, Computer Systems Engineering, Northeastern University, Boston, MA

WORK EXPERIENCE

Aug 2011 – Current: Confidential, Parlin NJ -USA Platforms : Oracle, UNIX, WindowsNT

Role : Business System Analyst Support and Development of multiple projects for IT

Working in capacities of Business System Analyst to support and develop new products/systems.

• My primary responsibilities as a Business System Analyst were production support and ensure application availability.
• Actively involved in writing documentation for the KT sessions to the outsourced partner.

Apr 2006 – July 2011: Confidential, Lisle IL -USA Platforms : Oracle, UNIX, Business Objects, SAP BI, WebFocus

Role : Senior Business System Analyst Support and Development of multiple projects for IT in the HR and Supply Chain Domain

During this period worked in capacities of Business System Analyst, Lead Technical Analyst, and Subject Matter Expert to support and develop new products/systems.

• My primary responsibilities as a Business System analyst was to be the Solution lead for the HRDW reporting platform – OLAP reporting system.
• Actively involved in requirements gathering by interacting with business users, translate them into complete Requirement specification document and Analysis documentation.
• Strategized project scoping and specifications documents, to clearly communicate the project roadmap.
• Involved in the feasibility study, ROM estimations, SOW reviews for gathered requirements.
• Facilitated JAD sessions, High Level and Detailed Level Design meetings and obtained customer approval.
• Liaison for the customer, vendors and technical staff to determine solutions to resolve issues based upon business and technical requirements.
• Clarify and prioritize requirements by conducting brainstorming sessions with stakeholders and SME\'s.
• Led group meetings for Design walkthrough and Code review sessions.
• Offered training on technical issues such as installation of hardware and software.
• As member of the team in the Global Implementation of the MyHR BI Project in a WPL Role ensured processes, procedures are being implemented by country and cluster.
• Reviewed business requirements, functional/technical design documents, co-ordination of UAT testing and supporting cut-over activities.
• As a peer and senior system analyst always provided guidance to team on technical, performance, and productivity issues and actively took part in SDLC process of system analysis (providing solution and design), coding, unit testing, integration testing, user acceptance testing (UAT) and production support.
• Provide weekly status updates to PMO and Application owner.
• SM7 Champion and Single Point of Contact (SPOC) for the entire BI organization.
• Lead technical analyst for the Payroll project involving the interface from ADP and time reporting reports out of HRDW.
• Some of the major projects that were done during this period were Payroll, SM7 Global Rollout, Job Catalog, Executive Dashboard, MyHR BI , ROHS Compliance.

Feb 1999 – Apr 2006: Confidential, North Andover, MA -USA Platforms : Oracle ERP, Webplan, Informatica,Unix,Windows,Java

Role : Programmer Analyst
Support and Development of new project initiatives for IT team 
During this period worked in capacities of Programmer Analyst within IT to support, enhance, and develop new products/systems.

• As member of the QD053A-EMS consolidation project, implemented 3 new sites within Webplan by working business and EMS partners on design documents, data mapping, feeds, file formats, encryption etc.
• As part of the team for Webplan project, delivered various sub projects including Global Supply Planning, Systems Migration and Upgrade, Inventory Liability Reporting by automation of all feeds using ETL tool Informatica and shell scripting.
• Lead technical role in implementation of the Avicon project. Partnered with Customer Service Group, 3PL and Contract repair vendors by process automation through use of Oracle Open API’s, sqlldr, error tracking for failed transactions and emailing reports to user community.
• Automated feeds from Oracle ERP to Baxter by performing analysis, mapping, functional/technical specifications for the Customer Service Group which helped in minimizing inventory, and maximizing service levels and increasing productivity for logistics and spares planning.
• Maintained and supported the Inventory module of the Oracle ERP System 11.0.3 by tacking day to day issues, month end processing, interface issues, uncosted transactions, PI adjustments.
• As member of the Clone & Drop project implemented and tested changes to the Aristo Shipping interface on the Global Quote-to-Cash (QTC) System which was separate from the manufacturing system.
• Developed, supported and maintained the CM Scorecard web based application running on Java Beans, EJB, JSP using Weblogic server with Oracle backend which helped rate the various CM’s in terms of materials, cost, quality and NPI. Weekly scripts were run to extract data, figure out net changes, transform, load and post processing
• Established production support and maintenance of the Aristo/APCS shipping system and Global Passport by monitoring, ODBC setup, configuration, rate files, ERP interface changes, user support.

Feb 1997 – Feb 1999: Confidential, Westford, MA -USA Platforms : Unix, Windows, Clarify, Vantive, Scopus, Business Objects, Actuate, Citrix, OnTrack

Role : Programmer Analyst
Support and Development of new projects for customer service group and training organization
During this period worked in capacity of Programmer Analyst within IT to support and develop new products/systems.

• Established installation and maintenance of the EDI system for the Order Management group which improved efficiency and reduced person intervention on the phone by allowing them to send Sales orders, get Sales Order Acknowledgement, and get Advance Ship Notice etc.
• Successfully implemented the Global rollout of the Ontrack/Citrix package which helped our internal customers to register for courses, run reports using Crystal and provided ongoing support and maintenance.
• As member of the Clarify/Scopus Technical Assistance Center (TAC) application transfer and data migration project worked with various teams on data mapping, analysis and loading, supporting Scopus application and Business Objects Reports.
• Designed, developed and implemented the Customer Asset Management System (CAMS) using Vantive by identifying requirements, corresponding functionality developing prototype solutions using Rapid Application Development methodology, system administration and enhancements. Actuate was used as the reporting tool for the end user to view and run these reports.

Aug 1996 to Jan 1997: Confidential, IL-USA

Platform : Developer 2000, Oracle Forms, Oracle Reports
Role : Programmer Analyst 
Support and Customization of PAIS System for ACT

• As part of the team designed, developed the Professional Assessment Information Systems (PAIS) by thorough analysis using SSAD techniques for Client-server architecture, unit/module/system testing, preparing user manual, user training, installation and implementation, which maintained information of the individual testing program conducted by ACT. Oracle Forms (V4.5) and Oracle Reports (V2.5) were extensively used along with shell programming.

Apr 1996 – July 1996: Confidential, MA -USA Platforms : Windows, Oracle Forms & Reports

Role : Programmer Analyst
Support and Customization of Smart Time Project

• Implemented the PhaseII SmartTime Project enhancements for Mitsubishi Motor Manufacturing of America(MMMA) by modifying custom screens using Forms (V3.0), writing PL/SQL procedures, functions, involved in interface design for uploads and downloads.

June 1995 – Mar 1996: Confidential, New York, NY USA Platforms : Windows, Unix, Oracle Forms and Reports

Role : Programmer Analyst