SUMMARY:

• SR. BUSINESS SYSTEMS ANALYST / SR. IT CONSULTANT
• Detailed and results oriented professional with over sixteen years of experience in the Information Technology (IT) arena implementing and consulting on medium to complex IT Commercial Off - the-Shelf (COTS) and/or custom software solutions. Industry knowledge consists of Business & System Analysis, Distribution/Logistics, Sales/Order Management, CRM, Finance (AP, AR & GL), Project Management and Training. Self-motivated with excellent people, analytical, communication, and time management skills.

AREAS OF EXPERTISE:

• Functional Business Systems Analyst
• IT Implementation / Operations
• Project Management
• Process Improvements/Business Process Consultant
• Data Analysis / ERP Systems
• End User Training / Support
• Problem Solving and Analysis
• Account Management
• Oral and Written Communication Skills

TECHNICAL SKILLS:

JD Edwards: E1, One World, World XE (Dist/Logistics, SO Mgmt, Finance)

Sx.Enterprise (Distribution/Logistics): SharePoint, SnagIt EPICOR Software (Dist/Logistics & Manufacturing applications) Data queries, SQL statements

Microsoft Office Product Suite: (Word, Excel, PowerPt, Project, Visio) SAP end-user

SDLC; Agile/Waterfall methodologies: AS/400, Oracle

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Sr. IT Business Systems Analyst

Responsibilities:

• Gather and review requirements, specifications and business processes related to proposed system solutions.
• Work with internal clients (Domestic & International) to identify required system and procedural changes; communicate changes to the development team.
• Develop, document and review functional specifications and system design specifications for internal projects.
• Lead testing efforts for system implementations, business process changes, upgrades, end user training, etc.

Confidential, Houston, TX

Sr. Business Systems Analyst

Responsibilities:

• Met with decision makers, system owners, and end-users to define business/operational requirements & system goals.
• Reviewed and analyzed the effectiveness/efficiency of existing systems and developed strategies for improvement.
• Performed system testing (integrated and UAT), conduct end-user reviews for modified/new system enhancements.

Confidential, Houston, TX

Sr. Business Analyst / Project Manager

Responsibilities:

• Reviewed and edited business requirements, specifications, and business processes related to proposed solution.
• Identified, tracked, gave status reports on and resolved issues in a timely manner.
• Developed & deployed the communication and change management plans to the business stakeholders.

Confidential, Houston, TX

Sr. Business Analyst / IT Consultant / Project Lead

Responsibilities:

• Analyzed “as is” vs. “to be” processes in order to develop new procedures for the new system workflows.
• Provided pre/post implementation support & training for over 100 users of the Distribution/Logistics ERP system.
• Worked on projects using ERP software systems, i.e. JDE and Sx.Enterprise; Distribution/Logistics modules.

Confidential, Houston, TX

Professional Services Consultant / Project Manager

Responsibilities:

• Performed budget analysis, confirming project resources, support system implementations/upgrades, etc.
• Provided issues resolution, root cause analysis, managed project tasks, escalated IT issues as needed, etc.
• Acted as liaison between customer/end-users and technical IT team.

Confidential, Houston, TX

Sr. IT Consultant / Analyst

Responsibilities:

• Identified process improvements; designed processes to align with business strategies; developed training materials; provided system support for ERP system implementation; and data analysis.
• Provided end-user support and training, documentation and system testing on IT project.

Confidential, Houston, TX

Sr. Business Process Consultant / Sr. Analyst

Responsibilities:

• Wrote business cases for new process improvements and performed root cause analysis for problems.
• Defined/documented business & system requirements and acted as liaison between end-users & IT department.

Confidential, Houston, TX

Sr. JDE Consultant / Project Lead

Responsibilities:

• Project Lead for the JDE World & OneWorld implementations for the Procurement and Inventory modules.
• Gathered and documented requirements, performed gap analysis, provided status reporting, resource management, mapped/documented all processes within supply chain management and developed training/reference materials.

Confidential, Dallas, TX

JDE Analyst / Project Lead

Responsibilities:

• Directed personnel through seven full implementations of the Distribution/Logistics suites of JDE World/OneWorld applications (Sales Order Management, Procurement, and Transportation modules).
• My duties included identifying/documenting business requirements and objectives, status reporting, providing data and business system analysis, evaluating processes, conducting group/individual training and acting as liaison between end-users and IT team.
• Results included increased productivity of the staff and reduced training times due to the development of more comprehensive training materials and more in-depth practice sessions.