SUMMARY:

A seasoned IT Specialist with years of experience in Salesforce, Internet and other application design, development and Admin, where my experience in developing complex, user - friendly applications on Salesforce.com platform, Wordpress (open source), and other common technologies, by complying complete software development processes like Agile waterfall, could benefit your Agency/Company in its efficient Creation, Administration, New developments, and Enhancements. Team player with a selfless attitude. Definitely be able to work with any teammates and on individual assignments. Ability to troubleshoot and resolve technical issue. Excellent interpersonal, oral and presentation skills.

AREA OF EXPERTISE:

Cloud Computing: Salesforce.com, Google, WordPress, Idea Scale, SF Wave Analytics, etc

Administration: Salesforce, Notes/domino Application Server, Wordpress, iDashboard, MySQL

Programming Languages: Confidential, Visualforce pages, PHP, HTML, JavaScript, Java, CSS, Lotus-Script, C++, VB

Group Ware: Domino Development and Administration.

Operating Systems: All Windows, UNIX, MS DOS, Novell 3.12 OS/2

Tools: FormAssembly, Rollup Helper, DemandTools, Confidential Dataloader

Cloud Computing/Social Collaboration: (Wordpress), Salesforce CRM.

PROFESSIONAL EXPERIENCE:

Sr. Administrator/ Business Analyst/Developer/QA

Confidential, Arlington, VA

Responsibilities:

• Managing and handling all types of Salesforce tasks related to Confidential .
• Using all the associated third party tools like Rollup Helper, FormAssembly, Conga Composer, for managing and configuring to support business processes.
• Working on enhancements, by developing business segment “Planning” and its affiliated Objects on Salesforce to fill the gaps in the existing Program area to improve the flow of managements.
• Emphasizing on the search, the best fit tool to handle finical entities controlling system in Mercatus to consolidate or replace multiple existing tools. Preferred to mention that Financial-Force is the one which most likely will replace QuickBooks here at Mercatus.

Sr. Administrator/ Business Analyst/Developer/QA

Confidential, Washington, DC

Responsibilities:

• As a Salesforce Administrator process all kind of user/application issues and completed the tasks. Worked in all the Salesforce’s Production Orgs and their Sandboxes. Created Profiles, Permission Sets, control portal users, Performed data management and manipulation with extensive use of Confidential DataLoader and other Salesforce native tools. Created custom Objects, almost all kind of fields, Page Layouts, Related lists, Workflow and Validation rules, Approval Processes, Reports and Dashboards, Worked on Security Control/OWD, Work in Wave Analytics set up with other colleague admins. Configured and integrated Salesforce org with Click Tools for survey collection. Created External Data Sources connections, connected to another Salesforce org or a third-party databases or content system. Responsible for O&M (Operation and Maintenance) triage control and at the same time worked diligently high priority tasks (Admin/Dev) that are assigned to me.
• Responsible for analysis right from requirements gathering and collecting user stories (Functional Requirements), translating business requirements into software requirements and Specifications, creating specification and design documents, working on configuration and development on Salesforce platform whether it’s a new application or enhancements to existing, testing all the features and functions of the application(s) and getting quality checked by QA, deploying to production and providing training/teaching users a newly develop application or updating new enhancements to an existing application. (Followed Agile).
• Automation of notification and email alert features, Validations Workflow rules - Created and updated Visualforce Pages, Confidential Triggers, and Classes, utilized a detailed knowledge of Salesforce Data Modeling and Architecture using Schema Builder, worked and Can convert modern, and intelligent Salesforce Lightning Experience framework, experience in writing Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL) and used workbench.developerforce.com for faster query building. Understand and has practical experience using the Agile Practices and principles.
• Created quality assurance and test strategy document that describes the technical and management approach to be followed for testing of the entire project. Worked with stockholders and development team to iron-out the requirements and set standards for performance evaluation in agile methodology. Developed test cases matching requirements. Executed test cases and reporting errors to project manager and developers using with completing the test report. Tracked, reported, and managed the defects logs. Involved in database testing by writing SQL queries. Responsible for reporting, reviewing, analyzing and comparing bugs. Responsible for understanding ER diagrams to write the test cases. Conducted various management activities by analyzing and verifying test results, providing status reports. Created different reports for each module and sending status reports to management on progress of the project.
• Collaboration Tools - Developed and maintaining Enterprise-Wide blogs, designed/up-grade themes, plug-ins and widgets using PHP (Wordpress). Completed the Wordpress project for Chief Information Officer (CIO), used business theme and modify it to accommodate all the requirements by added plug-ins and customizing them. Created widgets in Wordpress using PHP, JavaScript and HTML to display this daily updates and comments from number of Wordpress blogs to the web portal internal and external insite.gsa.gov.
• An automatic request submission to notes admin team to update the desired Name and Address book groups is developed. This utility will provide a console page with all the groups used in the ACL of the current database and the button will be provided to display the members in those groups on the console page and ability to create a Draft of updates in the member list. And on submit the system will send a notification to notes admin team requesting to make changes in appropriated marked groups as requester drafted.

Web/Domino Developer

Confidential, Syracuse, NY

Responsibilities:

• Created a web interface of an existing incident tracking system, BMS was using in the manufacturing area of the business.
• Used HTML and JavaScript updated the CSS.

Lead Domino Software Developer:

Confidential, Rochester, NY

Responsibilities:

• Assumed responsibilities for transitioning Lotus Notes databases and applications from the Kodak environment to the Confidential Inc. environment by working with an outside vendor.

Lead Notes/Domino Developer

Confidential, Rochester, NY

Responsibilities:

• Deployed a new release of this vendor-developed product with a new interface over 500 scientists used this database system. Each scientist was allotted one database
• Consumer Imaging - Output System Development ( Confidential )
• Created a robust Corrective Action System, with using multiple note databases.