SUMMARY:

• Over 16 years of experience in Consulting across various technologies like Collibra Data Governance, Activiti BPNM 2.0, Eclipse IDE, Siebel CRM, Oracle Sales Cloud and SFDC, OEDQ and MDM.
• Participate in Business Requirement gathering sessions with SME’s and End Users. Conduct Work Shops with Business, SME’s and ITBSA’s.
• Extensive experience in understanding Business Requirements and transforming Technical requirements into Use Case’s, Business Requirement’s, Functional Design, Technical Design, Test Scripts and UAT and End - User training document.
• Roles performed on these projects include SME, Techno-Functional, Business Analyst and Business Systems Analyst.

TECHNICAL SKILLS:

Data Governance: Collibra (V-4.6/V-5.0)

Integration Tools: Collibra Connect and MuleSoft Anypoint Studio (ESB), Activiti BPMN 2.0 Workflows, Eclipse IDE

CRM: Siebel, Oracle Sales Cloud, SFDC, OEDQ/MDM/OPA

RDBMS: Oracle 10g, MS SQL Server 2000 and MS Access

Report: OBIEE, Actuate Reports 6.

Tools Agile:, Remedy, Confidential ALM, Rational Suite, MS Office, MS VISIO

OS: MS Dos, Windows 98, Windows 2000, Windows NT and Windows XP

PROFESSIONAL EXPERIENCE:

Confidential, PA

Responsibilities:

• Installation and setup of Collibra Console and Collibra DGC . Created and maintenance of Business G lossary based on terms and definitions obtained from various lines of business. Build Business Case Documents for Collibra Catalog (Data Dictionary) Functionality
• Worked on Collibra Use Case that have been finalized by Collibra Architect and Business Owners. Created Communites and Domains as per Data Model defined by Collibra Architect
• Created Relationship between Collibra Out of the Box Assets and created New Assets to obtain a data lineage/traceability for all the reports in scope of a particular line of business.
• Developed custom workflows were to manage addition/modification of terms along with an approval mechanism by the relevant data steward.
• Business rules and Policies were defined for some of the data assets. Based on the results obtained from external data quality tools that validated these business rules (in the form of data quality rules), relevant data quality metrics were loaded into Collibra against the data assets
• The data assets obtained from the reporting tool, the data integration/ETL tool and the databases (transactional and the data warehouse on which the reports are run) were obtained and loaded into Collibra. These were later linked to the corresponding technology assets as well as the Glossary terms.

Environment: Collibra Data Governance V4.6 and V5.0, Eclipse IDE, Activiti BPMN 2.0 & AnyPoint Studio

Confidential

Responsibilities:

• Build Epics, MMF’s and User Stories for Sprint using Agile methodology.
• Formulated rules to be executed to derive golden records.
• Capture Requirements to enhance existing Application that is shared between IIG, FAS and International Business Users. Develop Screen Shots for To-Be process and present in JAD sessions.
• Identify New Requirements and coordinate with Technical Teams and Build Use Case and Business Requirement Document using Top Team Tool.
• Identified Business Rules from Business for Data Cleansing using OEDQ
• Built Requirement document to load historical Data to meet new Requirements and Functionalities
• Build New Functionality for Model Portfolios and AIS Users using Siebel application
• Build Data-Mapping document for existing and New Data Elements that are being exposed for Integration with Third Party Applications
• Identified New Fields and exposed New fields in OBIEE to generate BI Reports

Environment: Siebel 8.2.2, OEDQ, Loqate, ALM and Top Team.

Confidential, Albany, NY

Responsibilities:

• Worked with Business Users to understand the rules that must be implemented for Oracle Enterprise Data Quality (OEDQ).
• Build Business Requirement Document for Contacts Deduplication using OEDQ.
• Identified Business Rules for Data Steward to Merge Duplicate Records.
• Identified Business Rules and Created Business Ruled Document.
• Developed Process Flows and based on Business Requirement Document
• Developed Technical Design Documents to assist developers
• Performed Address Validation testing after implementing Loqate
• Built test scripts in ALM 11 and performed Testing to Merge Contacts for Data Steward View
• Build test scripts in ALM 11 for Confidential portal Application
• Performed functional validation for Confidential portal Application.

Environment: Siebel 8.2.2 (PS - Case Management), OEDQ, Loqate, Confidential WSIR Portal and ALM.

Confidential, Burlington, VT

Business Analyst

Responsibilities:

• Responsible for capturing Requirements for Notice (Automated)
• Designed the overall Notices serving Vermonters in Siebel and Thunderhead
• Overseen the implementation of Notices rules developed in OPA rules Engine
• Mapping of Business Requirements for Notice (Individual, Families and SHOP).
• Demonstrated success developing detailed, meaningful documentation as described in the scope of services on an aggressive timeframe
• Prepare Data Mapping Between Siebel Data Element and SOA Entities for various integration touch points
• Conducted GAP Analysis to ascertain differences between the actual requirement and Siebel Case Management functionality based on Siebel Public Sector 8.2.2.
• Build Technical Design Documents and Triggering Events for Notices
• Prepare Process flows for Payments (Third Party Payment System) SOA and Siebel
• Participate in Requirement Gathering with SoV Business for Renewal and Verification Notices
• Articulate details to Development Team to Build Notices
• Lead the QA team in testing of Siebel and other applications during Systems and integration testing
• Assisted the BA’s and testers in building complex test scripts to capture errors in process flow and integrity of data
• Worked on Case Management business requirements and converted them to technical specs for IT developers
• Assisted in maintaining the clear communication between IT developers and Analysts’ bridging the gap between technical and non-technical peers
• Build Selenium Scripts for multiple scenarios and perform SIT
• Knowledge Transfer to Testing team to perform Testing and validate defects Identified in ALM
• Analyzed Siebel Module requirements for phase 2 part of the project.
• Provided advice to technical architects on Siebel Configuration & Infrastructure.
• Built several processes design to expose Siebel Workflows as Web Services to integrate Siebel Case Management with Oracle SOA

Environment: Siebel 8.2.2 (Public Sector - MMIS), OPA, SOA, Thunderhead & Portal.

Confidential

Siebel Functional / BA

Responsibilities:

• Participate in JAD meetings with Client for Technical Design for Release 1.
• Mapping of Business Requirements to Day 1 Critical Functionalities.
• Identified Fields that must exposed on Tasked Based User Interface (Siebel-TBUI)
• Prepare Siebel System Process flows and Mock-up Screens for key functionalities
• Paper Application
• Appeals
• House Hold Maintenance
• Verification
• Worked on end user training with OCM (Organizational Change Management) Team.
• Sanity check for Siebel environment readiness for SIT, UAT and Training.
• Bug Management and Triaging for Defects in downstream environment

Environment: Siebel (Public Sector - Case Management), OPA, SOA and Portal.

Confidential, PA

Responsibilities:

• Built Business Documentation and BRS and FDS for Sample Management & Rebates.
• Siebel Campaign Management
• Build Branching for Smart Scripts
• Build BRD for Smart Scripts
• Build Interface Document to restore Data from Client/Vendor applications
• Build FDS for Data Integration Documents for Fulfillment
• Drug(s)
• Literature eMail Blast
• Delivery Preference
• Siebel Life Science 8.1
• Smart Scripts
• Oracle iMAPP
• .NET
• Web Applications

Confidential, Wilmington, DE

Siebel Techno-Functional Business Analyst

Responsibilities:

• Conduct Business Requirement Sessions.
• Build Mock-Up Screens based on Requirements
• Conduct Work Shops with Business.
• Conduct Interim Review with Business.
• Prepare Use Case based.
• Prepare Process Flows to meet business requirements.
• Siebel 8.1
• Siebel Financial Service
• Oracle 10g.

Confidential, NC

Siebel Business Analyst / BSA

Responsibilities:

• Siebel Sales, Field Service, Order Management.
• Siebel 7.8, HTIM
• Siebel Field Service

Confidential, PA

Siebel Business Analyst

Responsibilities:

• Fix Data Mismatch Issues
• Siebel 8.0, Call Center

Confidential, FL

Siebel Business Analyst

Responsibilities:

• Siebel 7.8, Call Center, CTI

Confidential, VA

Siebel Techno-Functional

Responsibilities:

• Data mapping - Design Reports
• Upgrade - Siebel 7.8.2 to Siebel 8.0.1, Actuate Reports, Oracle 9i,

Confidential, MO

Business Analyst / Admin

Responsibilities:

• Siebel 6.3, Actuate Reports, Oracle 8i,

Confidential, CA

Siebel Administrator

Responsibilities:

• Installed Gtwy Server, Enterprise Server, Provide Development environment, data base Extract, Mobile Client Extract, and Migrate SRF to various environments, Release Management. Test Environment/ Siebel
• Tech Lead / L2 and L3 Support
• Siebel 7.5.3.4, Oracle 9i.

Confidential

Responsibilities:

• Siebel Lead / Siebel Admin
• Siebel Upgrade
• Siebel Upgrade from 6.0.2 to Siebel 7.0.4, SQL Server, Actuate Reports