Resume Business Information System Analyst - Hire IT People

SUMMARY:

Highly professional and self motivated with the ability to work well independently and on a team.

TECHNICAL SKILLS:

Typing (70WPM no errors), Computer processing/ configuration, web based documentation
Excessive knowledge in: Excel, Word, Power Point, Publisher, Project, Money, Microsoft Visio, Micro. Books, & Outlook, Access(minimal), Street Maps and Trips, Visual Studio, Billing Systems, Order Entry Systems,
Recruitment Plus. Answering phones, Computer technology, Troubleshooting,, Autocad, GIS, Visual Basics, Java, C++, Python, Data Warehouse, Windows 2000, XP, Vista, 97, & Windows 7, Blueprints, as - builts, Network +, Brio Reporting and Queries, SQL and Toad

PROFESSIONAL EXPERIENCE:

Confidential

Business Information System Analyst

Responsibilities:

Confidential

Business Analyst

Responsibilities:

Tracking and reporting savings, validation of records and estimated savings amounts
Creating and maintaining excel based reporting
Creating and analysizing reports
Creating presentation for the VP to show the progress of various teams
Strong written and verbal communication skills.
Good troubleshooting skills.
Experienced in analyzing issues, distilling and communicating their relevant aspects.
Worked multiple efforts and projects in parallel associated with other teams and account directors.
Identify risks/issues and develop recommendations for resolution.
Managed multiple stakeholders at all levels of the business.
Managed and prioritize multiple tasks/projects simultaneously.
Creation, implementation and upkeep of Reports.

Confidential

Contractor

Responsibilities:

Resolved issues in primary area of expertise. Resolving tickets associated with freeing up inventory in Granite/XLR
Research of issues and more efficient solutions by using Order entry Systems like Siebel 7.8 and Clarify, Billing System (ADC, IDC, CDC Kenan) and Inventory (Granite/TNE), writing queries and generating reports from various systems
Strong written and verbal communication skills.
Good troubleshooting skills.
Experienced in analyzing issues, distilling and communicating their relevant aspects.
Worked multiple efforts and projects in parallel associated with other teams and account directors.
Identify risks/issues and develop recommendations for resolution.
Managed multiple stakeholders at all levels of the business.
Managed and prioritize multiple tasks/projects simultaneously .
Creation, implementation and upkeep of Reports.

Confidential

Intern

Responsibilities:

Archiving and centralizing network maps, reports, customer presentations, GIS data, cost estimates, network designs etc
Processing payments associated with as - built requests
Finding new ways to organize, find and store information.
Processing requests for asbuilts, site surveys and conflicts.
Working with various companies to locate information and as-builts.
Working with GIS tools (Arcmap, Google Earth) to produce new maps and network paths, and in corporate this information into routing tools
Remove out of date information
Make existing tools more user friendly

Confidential

Tape Coordinator

Responsibilities:

Inventorying and Tracking
Stakeholder Management
Tape Hanging
Customer service: Helping Customer initiate and run tests on their data and providing a secure environment to store their data
Detailed knowledge of tapes, libraries, tape drives and silos.
Problem solving with customers face to face and /or over the phone

Confidential

Intern

Responsibilities:

Service Delivery Business Analyst-Updating and creating documentation
Service Assurance Technical Business Analyst- Documentation tracking, updating, revising, and managing the documentation website.
Quality Assurance Analyst- Analyzing repair technician’s trouble tickets and helping with training classes
Trac Technician and Analyst- Repair issues from customers through trouble tickets, tracking technicians progress, updating websites, pulling data for managers. Floor Plans.
Data Integrity Analyst Engineer-Maintaining and granting access to systems, Analyzing data and numbers, Documentation, email request management.
Writing processes/ methods& procedures/ Job Aid’s
Analyzing process and methods
Updating user access
Maintaining and granting access to well protected information
Testing new programs and critiquing
Documentation tracking