SUMMARY:

• An IT professional with 8+ years of experience, with solid understanding of a diverse range of business solutions and their applications.
• High - caliber presentation, client interaction, requirement gathering and analysis skills.
• Proven ability to demonstrate executive disposition; lead diverse groups of professionals to design, implement and support high quality Software Development Projects, working with end clients to define needs and to develop clean business solutions.
• Proven ability to gather and analyze quality data to assist management in the making informed, high quality decisions.
• Excellent knowledge of insurance, annuities, telecom, accounting and financial concepts.
• Excellent knowledge of Software Development Life Cycle (SDLC) including Feasibility Study/Gathering Requirements, Analysis, Design, Development, Testing, User Acceptance Testing (UAT), Implementation and Post-Implementation Validation.
• Proficient Confidential providing documentation support including analyzing user needs to determine functional requirements, updating and maintaining existing technical application documentation, and determining any new system documentation required to meet the projects requirements.
• Experienced in facilitating Joint Application Development (JAD), Rapid Application Development (RAD) and Joint Requirement Planning (JRP) sessions, interviews, workshops and requirement elicitation sessions with end-users, clients, stakeholders and development team.
• Experienced in Business Analysis, Force-Field Analysis, Gap Analysis, Cost-Benefit Analysis, Risk Analysis, Testing and Project Planning.
• Excellent knowledge and experience of creating source to target mapping, edit rules and validation, transformations, and business rules.
• Proficient knowledge in Annuities, SWIFT, ACH transactions, wire transfers, fraud and money laundering techniques applied through such transactions, and coming up with new creative techniques to prevent them.
• Accustomed to financial domain with mobile banking, e-banking, bank ledges, deposits, derivatives, accounts payable and security.
• Excellent knowledge of basic HTTP status codes 200,201,202,302,400,401,404,408,500 and other status codes as necessary for creating Interface Control Document (ICD) and Design documents for different web portals and web services for clients.
• Excellent writing JSON and XML request and response for RESTful APIs along with validating the JSON structure during UAT and testing.
• Proficient understanding of Spring framework modules such as MVC, Microservices, ORM, Boot, JPA, Core and IOC. Able to provide solutions and implementations using such technologies with technical team.
• Experienced working with SOAP web services and messaging using JMS and Active MQ.
• Experienced with Lean Six Sigma principles and helping the team follow those principles in an agile scrum environment.
• Experienced with Case Management systems to manage calendar for important events and dates for releases, managing clients, documents and records, and tracking time

TECHNICAL SKILLS:

Business Skills: Business Process Analysis & Design, Requirement Gathering Methodology RUP, Agile, OOAD and Waterfall.

Languages: SQL, Java, HTML, XML.

Testing Tools: HP Quality Center, TOAD, SOAP UI, Rest Client.

Development Tools/Libs: Spring, Spring Boot, Core, MVC, JPA, Hibernate, Active MQ, JMS

Programming Languages: Java, SQL

Database: Oracle, SQL Server 2008/2012/2015

Agile Tools: Rally, Jira

Operating System: UNIX, Windows, MS-DOS

Office Tools: MS Office Suite, Visio, MS Project, Active Directory

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Business System Analyst

• Gathered requirements from the business and technical end to develop the mainframe and the web portal backend.
• Developed Java pages using eclipse for actual web development.
• Designing team was involved to develop product catalog.
• Worked with network team, technical team and third party for SSL certification for electronic funds transactions.
• Actively participated during the Production releases of the products and provided go-live support during Production deployments.
• Facilitated JAD sessions with management, SME, vendors and other stakeholders for open, pending and critical issues. Sessions focusing on IT strategies.
• Performed Gap analysis and structured walk through of work flow with Actuaries and Underwriters to identify and fill the gap after the merger.
• Used Problem solving skills and built a liaison between business and technical ends of the project.
• Resolved system issues as they relate to production processing, report applications and system output.
• Researched in determining the reporting tool, and the allocation of direct access to backend tables for real-time Ad hoc Reporting and analysis.
• Provided solutions and suggestions in designing of the MVC architecture of the applications and played a pivotal role in making decisions such as which modules should be MVC based and where Restful APIs can be applied. Integration and of SOAP Web services with restful for legacy system providing data to front end.
• Worked with technical team in designing and writing the documents for using Spring Core & beans for IOC, spring JPA and Hibernate for the database to class mapping and documenting them. Assisted the team in running tests to ensure the designed system was working per specifications such as retrieving correct data, search, filter or any other details as required.
• Used SOAP UI for testing the messages being sent using JMS and Active MQ. Also, used RestClient to test the data being processed by the RESTful API from the SOAP messages where matching per requirements.
• Worked with team in adopting and developing using Spring Boot for less XML based configurations using new features more easily and getting familiar with Groovy.
• Performed meetings and discussions to implement technology concepts.
• Created and managed project templates, use case project templates, requirement types and traceability relationships.
• Performed document management using Microsoft SharePoint.
• Developing Use Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, and Class Diagrams.
• Designed SQL queries for Backend Testing and Report Generation accordingly based on the specifications.
• Prepared Test Reports and submitted the Bug Findings to the Bug Tracking system using Quality Center and its modules (Requirements, Test Plan, Test lab and Defects).
• Performed Functionality, Integration, GUI, Regression, Usability and System testing.
• Performed script import and synchronized JAVA based applications with client website.
• Used Quality Center to log all the test cases/scripts and generate a daily status report.
• Used Jira for tracking of the changes and updating the user stories. Used Confluence for writing wiki instruction pages.
• Tested the Applications compatibility on different browser versions of IE, Firefox and Safari.
• Designed the JSON and XML request, responses for various web services and other services in the ICD for technical team to review them created the PPT for show casing to business.
• Participated in group testing and went to Confidential stores in the city to test the application for UAT.
• Involved in creating a detailed System Test Plans, Test Cases and Test Scripts for different modules in the Application according to the Business Requirement Documentation.
• Organized meetings with the Business representatives to review products.

Environment: Java, Jira, Confluence, SQL Server, QC, Office, Eclipse, SQL, JMeter, RestClient, Active MQ, Spring

Confidential, Fargo, ND

Specialist/ Business Analyst

• Worked majorly on all the derivative products, annuities. Advanced Knowledge of all CDS products: total return swaps, credit linked notes, asset backed securities, and mortgage backed securities. Also, familiar with CDS trade legal documents and the underlying mortgage-backed securities features.
• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification URS. Conducted user interviews, understood and articulated business requirements and further converted requirements into technical specifications.
• Responsible for translating Business Requirement Documents into functional specifications and test plans. Closely coordinated with both users and developers for arriving Confidential mutually acceptable solutions.
• Created documents of the use cases and created the use case, activity, logical, component and deployment diagrams using MS Visio and Rational Rose to communicate clearly with the development teams.
• Redesigned web services methodology for the application while implementing reusability from different servers.
• Responsible for Risk Analysis to detect the risks associated with the development of the new system. Additionally, formulated a Mitigation Plan to remove or reduce risks of high severity and one that would have major financial impacts.
• Managed Change Requests from stakeholders by conducting extensive Impact Assessments to capture the expected consequence of such changes
• Responsible for creating and updating all documentation for the project, which required interacting with all concerned departments on a regular basis.
• Conducted Defect Validation using Test Director to screen the illegitimate defects raised by the QA and UAT teams before hitting Development.
• Developed documents for Credit Derivatives businesses and the end-to-end transaction lifecycle.
• Worked in product settlement, documentation, collateral & margining processes.
• Created cash flow models for Credit Default Swaps, Interest Rate Swaps, Total Return Swaps, Currency Forwards, Cross-Currency Interest Rate Swaps, Equity options, Structured products, Currency Futures, Options, Exchange Traded Funds (ETFs), and indexes.
• Assisted development team with Restful API design and mapping. Created the ICD documents for each API and had it reviewed by team before approval.
• Worked on design the MVC architecture of the project using Spring MVC with lead and Sr. developers and then assisted the in explaining business needs per technology. Suggested solutions based on Spring features and limits and what business required.
• Ran through each test to ensure product quality matched specifications and documented any bugs or fixes that would be done for next release.
• Used RestClient for testing the payload for request/response for each Rest web service in XML/JSON format.
• Used SOAP UI for testing messages and end points for SOAP web services with team members.
• Developed Base line testing scripts for testing the future releases of the application using Test director. Participated in conducting Manual and Rational Tools for testing. Extensively used SQL for data integrity testing Confidential the backend. Designed user and administrative privileges such as authentication.
• Documented workflow, Designed UI and results of business analysis and obtained sign-off from client on specifications.
• Created UAT/QA test plans, strong manual, functional, system and regression testing in an agile development environment.
• Worked with project team on: planning, analysis, requirements, design & testing and training for production implementations.
• Worked with the technical team to ensure that varied changes including configuration change requests submitted by the test team are logged, cross environment impact is assessed and cross environment migrations are managed.
• Interacted with various members Confidential the management level to understand business decision and analysis needs in order to generate appropriate and relevant data analysis reports. Extensively worked with Quality Analysts to make sure that the functionality meets requirements.
• Communicated with clients, settled credit derivative payments with sensitive clients and broker dealers, investigated the discrepancies and communicated with Middle Office, Front office to resolve the discrepancies on asset-backed credit default swaps.
• Communicated with Middle Office on bookings and payments for clients and broker dealers.
• Worked with global clients, sales, strategist, traders and middle office to calculate structured product Credit Default Swaps (Credit Derivatives or CDS) interest, credit event fees, shortfall and reimbursements.
• Researched payment discrepancies to confirm compliance with ISDA Agreements.

Environment: Java, MS Office Suite, Visio, Quality Center, SharePoint, Java, MS Project, Spring, MVC, Rest, SOAP.

Confidential, Fargo, ND

Business System Analyst/ Production Support

• Worked on UNIX platform to maintain the quality of work orders that come in from Confidential & Confidential .
• Interacted directly with users and provide level 2 / 3 technical support
• Worked extensively on UNIX having knowledge of UNIX commands and shell scripting.
• Provided assistance to the professional services team, and the sales team to facilitate ongoing efforts.
• Used BMS Remedy AOTS software for ticket management.
• Understood the different processes and applications used for Confidential & Confidential to process work orders.
• Worked with business in eliciting various requirements and understand customer needs.
• Worked with technical team in developing new solutions and features for Confidential & Confidential site for mobile, U-Verse, Direct-TV and other new features they wanted to support.
• Created the visualizations such as flow charts, use case diagrams, activity & sequence diagrams for review by team and business.
• Facilitated JAD sessions for discussing feature priority and advantage and issues with the requirements being implemented and best possible route to complete task on time and following best practices.
• Responded to technical calls involving diagnosis and resolution of Advantage Support Contract customer’s server application issues.
• Notified the management team of any potential escalations or complex problems
• Resolved technical issues in a timely manner
• Created API mapping and documents for various billing plans and for the payment api and the gateway used.

Environment: UNIX (Shell & AWK Scripting), SQL, Oracle, MS Office suite, MS Windows Server 2008, Remedy, Monitoring tools (Netcool, Tivoli), VMWare, Putty, Java

Confidential , Atlanta, GA

Business Data Analyst

• Co-ordinated with the Development team in Software development sessions, initiated code impacted changes in the existing documents as well as implemented changes in the software.
• Worked closely with offshore development team for Impacted systems in Test only, Test support only, JAD, ST/JST/UAT.
• Developed and Analyzed test reports and test plans
• Translate business requirements into architecture and functional requirements for developers.
• Developed schema objects (facts, attributes, hierarchies, transformations)
• Validated system design and architecture against business requirements.
• Developed provisioning templates for payment processes, claims - orders, property, life insurance, credit risk management.
• Designed and tested the integration of 3 rd Party Restful APIs such as Google with Confidential ’s internal services for inventory backlog and other data related updates.
• Reviewed and validated EDI transactions such as 820, 832 and others in the supply chain management. Performed data mapping from XML and database to EDI files.
• Facilitated JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication.
• Functioned as a business requirements Subject Matter Expert.
• Performed UAT with business users and confirmed all the logistics from each store for products matched the invoices returns in total.
• Created and tracked issues using JIRA and ensured each was resolved in a timely manner.

Environment: Windows, MS Office, MS Project, Visio, Linux, Oracle

Confidential, Foothill Ranch, CA

Business Systems Analyst

• Worked closely with product managers and other architects to develop an understanding of the business needs. Collaborate with architects and development teams to come up with high-level systems design that is aligned with Confidential ’s reference architecture, technology roadmap, software development best practices, patterns and standards.
• Decomposed high-level business requirements from Business and develop lower-level stories/tasks that can be readily assigned to various project team members.
• Collaborated with architecture and development teams to document assumptions and provide software development estimates for new business features, identify dependencies and risks, and work with team to minimize, mitigate and/or workaround risks.
• Initially hired as a collection credit specialist and managed one third of the company s receivables for 2 years.
• Continued growth promoted to EDI Analyst/BSA maintaining all EDI support for Confidential ; Team & Licensed apparel business EDI trading partners.
• Used EDI Software - INOVIS, data mapping software - Trusted Link
• GS1-128 carton label setup - determined format to meet the customer’s needs, achieve buy-in from customers, submit samples and implement
• Conducted gap analysis and use analytical skills to identify gaps
• Monitored all EDI data communication and troubleshoot/solve all errors
• Developed and execute test strategies, plans, scenarios, and track resolution to identified defects
• Created EDI documentation processes and procedures for high level users
• Partnered with internal Customer Service Team and sales to train and mentor on EDI processes/procedures
• Assisted in developing a tool; -EDI Handler- which enabled Customer Service to view and create EDI PO s
• Understood and practiced the basic concepts of project management methodologies; scope, time and budget
• Identified and resolve end user EDI issues in a timely manner
• Solidified networking abilities within the Confidential Supply Chain
• Demonstrated effective meeting facilitation
• Participated in all Team Building events

Environment: EDI, Project, Visio, SAP, MS Office, Windows, Unix, SQL

Confidential, Fargo, ND

Software Developer

• Involved in development, application support and maintenance of different North American Electric Reliability Corporation ( Confidential ) applications used by Confidential International.
• Involved in coding and testing the enhancement for an online application webTADS used by Confidential .
• Involved in creating the new user interface for the online applications.
• Manually tested the applications and fixed the errors.
• Worked on debugging the database procedures using the Sql Server profiler tool.
• Directly worked with customers addressing high severity or high impact tickets.
• Designed and developed database packages, procedures, functions and triggers on Sql Server Management Studio.
• Worked on support requests/tickets regarding the applications. This involved investigation and enhancements/modifications to the code.

Environment: HTML, CSS, Microsoft office suite, Microsoft Windows Server 2008, Visual Studio, SQL Server Management Studio, Bob Sql, Sql Server Profiler, DeltaWalker,