Summary

• 5+ years of Business Analyst experience
• Experience with QA, Data modelling & architecture
• Experience in leading JAD sessions
• Masters in IT Project Management & BS in Computer Science
• Experience in Requirement Analysis, Use case Creation, Test case preparation, automation of test scripts using QTP.
• Extensive experience performing UAT & using Quality Center 11
• Experience in Software development using SDLC starting from Planning till testing & deployment
• Proficient with SQL queries
• Experience in Waterfall & Agile Software development methodologies
• Intermediate user of SQL Server, TOAD & HTML
• Worked on Object Oriented Analysis and Design (OOAD) in UML with emphasis on use case diagrams, state diagrams, sequence diagrams, activity diagrams and collaboration diagrams for a variety of application functionality designs using Rational Rose and MS Visio.
• Well versed with IT Project Management
• Expert in MS Visio (8 years), MS Project (2 years), MS Excel (10 years), MS Word (12 years)
• Expert of PERT, WBS, Gantt Charts, Workflow diagrams & Zoho reports

Tools & Techniques:

Data Modeling Tools: Rational Rose, MS Visio, Erwin.
Business Analysis OOD, UML, State Diagram, Sequence Diagram, Activity Diagram
Requirement Management Tools: Rational Requisite Pro, Caliber RM
Methodologies RUP
Office Automation Tools MS Office 2011 (MS Word, Power Point, Excel)
Project Management MS Project 2011
Operating Systems Windows XP/Vista/7, UNIX, Linux Redhat 8
Defect Tracking Clear Quest, Clear Case, QC
Testing Tools Quality Center 11, QTP 9.2/10, LoadRunner, WinRunner
Content Management PVCS Version Manager.
Databases Oracle 10g, MS SQL Server 7.0, MS Access, MySQL

Work Experience (5+ Years)
Confidential, (November 2008 – to date)

CPM/Sr. Business Analyst
January 2011 – Present
Project: Network testing product
Atlanta, GA

Responsibilities:

• Developed one of a kind network testing product for AT&T, which is being widely used all the USA for LTE/UMTS network optimization.
• Gathered Business Requirements, Data Requirements, Functional & non-functional Specifications and work with technical staff to create, interpret, and implement business rules into technical specifications for AT&T.
• Evaluated and tested newly interfaces.
• Conducted compatibility tests with reporting system and also conducted scenario testing with all stakeholders, to prove system validity in the test environments before moving changes to the production environment
• Lead JAD sessions with management, SMEs’, Vendors, Users and other Stakeholders for open and pending issues.
• Reviews of CMMI Artifacts (Project Plan, Test plan, QA plan, Test Cases & Test Scenario) & provide feedback.
• Preparation, communication, execution & monitoring of Test Plan & Test cases.
• Prepared logical data models and Business requirement documents (BRD’s).
• Developed the requirements further in the form of use case diagrams, activity diagrams and sequence diagrams using UML.
• Developed functional and non functional specification documents.
• Prepared Use Cases, Software Requirement Specifications (SRS), Software Design Documents (SDD), and User Interface Design.
• Co-ordinate with the PMO, the software development team and the testing team to enable seamless working across work groups and ensure on time delivery of project objectives.
• Preparation & execution of functional, GUI, and database test cases & system scenarios.
• File & update bugs in the Bug Tracking System & verify them till closure.
• Identifying & reporting maximum bugs in bug repository & coordinate with developers to ensure clear understanding of bugs & their root cause.
• Contribute in induction training for new testers.
• Performed Gap Analysis between the various source systems and the requirements.
• Preparing project feasibility reports. Identifying and developing new prospects and projects meanwhile contributing to organizational work.
• Responsible for providing coordination of customer billing and service issues and management.
• Clearly defining risk mitigation plans and carrying them out effectively to customer\'s satisfaction.
• Assisted with UAT, developing and maintaining quality procedures, and ensured that appropriate documentation is in place.
• Conducted detailed data analysis on the source systems to interpret the data which would be required for the work streams.
• Communicated results and milestone achievements to the stakeholders while keeping the developers directly updated on all documented modifications.

Sr. Business Analyst
Confidential,November 2008 – December 2010
Project: Intuit Quickbase Implementation Asset Management/Payroll
Plano, TX

Responsibilities:

• Lead JAD session with Intuit Quickbase implementation team, business team & internal users (HR, payroll & asset management dept.)
• Performed SWOT and Gap analysis for functional requirement
• Worked with confidential rules and regulations to draft business rules and user requirements
• Interacted with the client and the Technical Team for requirement gathering and translation of Business Requirements to Technical specifications.
• Identified and documented the dependencies between the business processes.
• Documented the Use Cases and prepared the Use Case, Activity, Sequence diagrams and Logical views using MS Visio, MS Office and Rational Rose for a clear understanding of the requirements by the development team.
• Worked with the UI team to create the User Interface screenshots to be presented to the stakeholders.
• Developed the test plan, test conditions and test cases to be used in testing based on business use cases, functional specifications as well as product knowledge.
• Conducted User Acceptance Testing (UAT).
• Collaborated with the QA team to ensure adequate testing on software, maintained quality procedures, and ensured that appropriate documentation is in place.
• Managed project risk management and business process analysis reviews over the implementation of different stages of the applications.

Sr. Business Analyst
Confidential,July 2008 – November 2008
Project: Healthcare Management System
Phoenix, AZ

Responsibilities:

• Gather Business Requirements through interviews, conference calls with users, SMEs across various applications along with the external users.
• Developed Conceptual/Logical/Physical Data Models based on business requirements through liaison with the business users and technical teams.
• Design and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD (Object Oriented Design) using UML and Visio.
• Document data content Entities, Attributes, Relationships, Structures and processes that managed or transformed data from the OLTP system.
• Assist Business owners with defining Business Requirements and performing Use Case analysis.
• Worked with DBA group to create Physical Data Model from the Logical Data Model.
• Involved in the Database Migration from Oracle 10g to Oracle 11g.
• Used SQL to run ad-hoc queries and prepare report to the management.
• Perform Data Profiling and analysis to assess Data Quality / Data Patterns, recommend data cleansing rules, conforming Data Standardizing rules and matching.
• Perform unit testing of Cognos Reporting module, analyze test results and correct problems.
• Coordinate and perform In-depth Test, including End User reviews for modified and new reports.
• Created Technical Design Documents and coordinate the approval / sign off sessions, Design Review Sessions and weekly status update meetings along the entire project life cycle.

Business Implementation Officer
Confidential,September 2006 – July 2007
Project: Banking System Implementation
Karachi, Pakistan

Responsibilities:

• Served as a liaison between business team and the project team by assisting the business in identifying, understanding, and documenting their business needs.
• Performed data cleansing activities before implementation of Core banking solution “Symbols”.
• Provided training to the branch staff
• Integration with other inhouse built softwares
• Collected and documented business processes as well as business rules.
• Participated in the identification, understanding, and documentation of business requirements, including the applications capable of supporting those requirements.
• Translated the business needs into system requirements, communicating with the business on a non-technical level, and with the System Analyst on a more technical level.
• Collaborated with development architect and the business to develop both high-level and detailed application architecture to meet the business needs.
• Performed gap analysis.
• Maintained a central point of contact to provide technical expertise and assistance to other departments in the trouble shooting of problems associated with new banking software.
• Present periodic Dashboard reports on the projects and client issues.
• Review deliverables prepared by team before passing to client keeping track & to assure the quality.
• Deliver projects on time, within budget and with good customer satisfaction.
• Handling branch banking software related issues.