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Business Analyst Resume

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CA

SUMMARY

4 years of extensive experience as a Business Analyst and a Team Player in Architecting, Designing and Documenting IT, Finance, Insurance, Education, and Consumer Goods business solutions following various phases of SDLC (software development life cycle), experience in client interaction, requirements gathering understanding communicating and implementation, for some of the top corporations.

TECHNICAL SKILLS
Well versed in the following -

ERP: SAP 7 CRM, Familiar with MM and FICO.
Modeling Tools: Rational Requisite pro, Rational Rose, Familiar with MS Visio.
Databases: MS Access, Oracle, MySQL.
Reporting Tools: Business Objects (BOXI R2 & R3).
Versioning Tools: Familiar with IBM Rational Clear Case.
Tools: Microsoft Office tools namely Excel, Outlook, PowerPoint and Word, IBM Rational Clear Case and Clear Quest, TOAD for SQL.

Work EXPERIENCE

Confidential, CA August 2010 - Present
Confidential, is a software product development and business solution company. It offers a range of software development solutions to a variety of corporations that include networking, enterprise application software companies, B2B, B2C, finance, ecommerce, customer-facing web publishers and others.
As a Sr.Business Analyst , my responsibilities include -

  • Gather customer requirements, perform the analysis for current business systems and processes, provide automation solutions, and create the Functional Design Document for end users and developers. This involves interaction with new and existing customers, developers and vendors.
  • Work with existing reporting and analytics tools and suggest improvements. This also involved creating BI reports for executives.
  • Create Presentations, UI Wireframe designs, UML Diagrams and Sitemaps based on the requirements.
  • Preparing the Test Cases, Test Strategy and Test Plan.
  • Supporting the technical team in the product development, delivery process and translating the business requirements into Functional Specification Document.
  • Interviewing Clients, stakeholders and IT experts to have a successful collection of requirements. Coordinated IT and Stake holder meetings and brainstorming sessions for the projects.
  • Worked on SWOT and Cost Benefit analysis for the projects.

Confidential, March 2007 - January 2008
Confidential, is the largest mutual life insurance company in the United States, and one of the largest life insurers in the world. New York Life has the highest possible financial strength ratings from all four of the major credit rating agencies.
As a Sr. Business Analyst in EFS (Enterprise Financial Systems) team my responsibilities included -

  • Working with Sr. Analyst and Developers to analyze Business Requirements for "Training and Networking portal" project and "Group P & L" project.
  • Gathered business requirements to enhance and improve routing, reporting capabilities and drill-down features
  • Communicated and maintained strong working relationship with various business groups such as Project enlargement and clients regarding requirements and workflow.
  • Understanding about SOX Compliance and HIPAA Compliance and observance of all aspects for credentials and SOX Compliance Sign-Off
  • Worked with the ETL Team to identify and translate the transformation rules and business logic of insurance and claims processing for the Source ETL process, simulated it as ETL transformation and conversion rules and documented them in the Mapping Document.
  • Proficient experience through the whole SDLC from requirement analysis till deployment, using highly efficient RUP process of software development.
  • Functioned as a data analyst to gather, quantify and convert atomic level data into relational dimensional model format for reporting purposes.
  • Coordinated with the ETL Team to ensure the correct transformation and loading of the data according to the business requirements.
  • Conducted Brain-storming sessions and Joint Application Development sessions and documented the Concept Description Document (CDD)
  • Involved in Joint Application Development (JAD) sessions with trainers, agent advisors, sales managers and stakeholders to define technology applications for business requirements, to communicate their perspective, resolve any issues, and come to an agreement quickly.
  • Functioned as a data analyst to gather, quantify and convert atomic level data into relational dimensional model format for reporting purposes.
  • Responsible for preparing the Test Cases, Test Strategy and Test Plan.
  • Facilitating User Acceptance Testing (UAT) for the project.
  • Creating Project deliverables such a Business Requirements Document, Functional Specification Document, Use Case Scenarios Document, Activity diagram and Use Case diagrams.
  • Utilizing Rational Unified Process (RUP) to develop process and procedures for the project.
  • Assisting project manager in managing project resources, project timelines, identify and escalate project risks and issues.
  • Developing and maintain strong working relationships with all key internal stakeholders including customer executives, product managers and resource managers.

Confidential, Advisors April 2006 - March 2007
Allegro Capital is a comprehensive Investment Bank that comes with years of expertise in offering financial solutions and advisory services across the corporate world. The company is in the business of managing the assets of individuals and corporate. List of its corporate clients include senior and middle management from organizations that include Intel, IBM, HP, Coke, Pepsi, Whirlpool Corporation, Hindustan Levers, 3M, Gillette and Cisco amongst others.
As a Business Analyst-II in Investment Management team my responsibilities included -

  • Involved in writing Use Cases, Functional Specifications, Scenarios, Business processes, Work flow diagrams and process flows for the Web based portal to handle client investment portfolios along with Advisor details.
  • Defined and baseline functional requirements that were used by the development, testing and client organizations.
  • Reviewed time and cost estimates for the project.
  • Reviewed and approved system feature and design requirements.
  • Provided Project Management support as needed to ensure projects were successfully delivered.
  • Experience with SQL queries to retrieve, validate and manage data in Data base.
  • Involved in conducting GAP analysis, conducting JAD sessions, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis
  • Exceptional ability to maintain and build client relationships, able to comfortably converse with all facets in the client's organization for gathering requirements and validation.
  • Create Test readiness and Test Status Summary report.
  • Participate in daily defect meeting and taking status from each vertical manager.
  • Manage the overall coordination of the testing activities for System testing and UAT.
  • Interacting with higher management people to identify and analyze the given information, processes and decision flows. Contributed ideas towards building the company's core business and marketing plan; implementing them into the business and functional requirements of the system.
  • Working with different design tools and UML to create use case diagrams and activity diagrams for better understanding of the project.
  • Monitoring the progress of project with respect to schedules and effort estimates. Providing AGILE project plans and timeline schedules.
  • Using Business Objects reporting tool (BOXI R2) to create reports for business.
  • Educated advisors and stakeholders on the benefits and risks associated with the project.
  • Business Development through Making strategies and organizing various events in communities to create brand awareness and acquire clients, Making Corporate presentations with a view of creating awareness of the brand and also marketing the financial advisory services (presented in Wipro, Ambuja), and Arranging corporate desks (arranged in Keane, Coca- Cola).

Confidential, February 2005 - April 2006
Gillette (India) Ltd. The Company\'s principal activity is to manufacture and market consumer products. The Company operates in three segments: Grooming, Oral Care, and Portable Power. Grooming segment includes blades, razors and toiletries. Oral Care segment includes toothbrushes and oral care products. Portable power segment includes batteries, torches and lamps.
As a Business and Data Analyst in the Confidential, launch team my responsibilities included -

  • Used ExCenium and Sombol proprietary analysis and reporting tools to analyze the Gillette Vector campaign data and create summarized data stores based on business rules.
  • Gathering user requirements, analyzing and preparing project deliverables like Business Requirements Document (BRD) and Functional Specification Document (FSD).
  • Supporting the technical team in the product development, delivery process and translating the business requirements into Functional Specification Document (FSD).
  • Interviewing Subject Matter Experts (SMEs), stakeholders and IT experts to have a successful collection of requirements. Coordinated between Research, Marketing, Sales and Stake holders for the projects.
  • Managed all the requirements in Rational Requisite Pro, making requirements available to all team members and stakeholders involved in the project.
  • Monitored stakeholder expectations and skillfully negotiated with stakeholders throughout the lifecycle of the project.
  • Followed UML based methodology using Rational Rose for creating Business Cases and Use Case Models after assessing the status and scope of the project and implementing Business Intellegence reports that will meet their strategic business processes needs.
  • Identified Use Cases from the requirements and wrote Use Case Specifications document.
  • Reported status to project management and project owners on a weekly and monthly basis.
  • Used MS Project 2000 for status reporting and project planning.
  • Involved in the periodically held JAD sessions for the purpose of project updates as well as involved in the weekly meetings to discuss the current project status.
  • Actively involved in developing, executing and coordinating functional and user acceptance testing (UAT).
  • Leading the Requirements Gathering Sessions and Joint Application Development (JAD) Sessions to gather and document the business requirements.
  • Analyzing large volumes of data, SWOT analysis of the brand, locating trends, providing strategic recommendations, report writing and presentation of analysis. Main focus of the reports was on CSD customers.
  • Training Customer support staff and updating them about Gillette Vector Plus's features.

Skills: Windows XP/2000, SQL, MS Office Suite, RUP methodology, Project 2000, HTML, DHTML, XML, Oracle 9i, BOXI (R2 & R3)

EDUCATION
  • Master of Science in Engineering Management
  • Master of Business Administration, Marketing
  • Bachelor of Engineering in Electrical Engineering

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