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Business Analyst/project Manager Resume

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Natick, MA

SUMMARY:

  • Web development and online marketing professional accomplished in creating high - impact websites and web content marketing materials with powerful search engine optimization techniques.
  • Accomplished team leader who has a passion for the latest technologies; solid requirement building for exceeding customer expectations.
  • Possess creative, engaging, conventional and modern ideas that seamlessly integrate with solid brand identifications and A/B market trends.
  • Enjoy creating visually appealing designs, info-graphs, training materials for all audiences, friendly user interface, and clear navigation with high testability and strong documentation skills.

TECHNICAL SKILLS:

Technical IT Computer Application Development: HTML, HTML5, CSS, CSS3, PHP, JavaScript, xml, ASP.NET, VB, C#, Responsive Web Design, SQL, MySQL, SEO/SEM, Google Analytics, Social Networks API, Windows and Linux- Lamp, AJAX, REST APIs

Web software: Wordpress, Joomla, Drupal, Open-Realty, Noah s Classified, osCommerce, phpbb, osTicket, Moodle, Lime Survey, Coppermine, SMF-Simple Machine Forums, Adobe Creative Cloud, InDesign, Muse, Dreamweaver, Photoshop, Illustrator, Microsoft Expression, Microsoft Publisher, Microsoft Project, PowerPoint, Excel, Access, Artisteer, VirtuMart, WooCommerce, Salesforce API and other SAAS.

Web Marketing with SEO: (Search Engine Optimization) Mail Chimp, Get Response, Survey Monkey. Landing page, Affiliate advertising, Google Webmaster and Google Analytics

Systems: Compile/Execute Java Programs using Java SE, Netbeans, and Eclipse operating systems. MySQL, SQL database design for Object Oriented Programming within an Agile approach

PROFESSIONAL EXPERIENCE:

Business Analyst/Project Manager

Confidential, Natick, MA

Responsibilities:

  • Develop business cases for projects, identifying stakeholders and defining scope, opportunities, proposed solutions, benefits and risks;
  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
  • Managing staff with a focus on agile growth development and guiding work flow.
  • Recommend controls by identifying problems; writing improved procedures.
  • Define project requirements by identifying project milestones, phases, and elements.
  • Monitor office progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
  • Maintain system protocols by writing and updating all standard operation procedures.
  • Prepare technical reports by collecting, analyzing, and summarizing information and trends.
  • Coordinate all aspects of a fast paced office and project workflow including project planning, execution, communication, functionality, quality, risk, schedules, and cost effectiveness
  • Manage communications on and offline

Web Development Marketing and Communications

Confidential, Marlborough, MA

Responsibilities:
  • Custom web design for a large variety of global audiences. Perform or direct web site updates; write, design, and edit web page content, direct others producing content.
  • Design user requirements to determine technical requirements- friendly UI, story boards, and wireframes.
  • Innovative and creative graphic design for info-graphs, banners and web pages using Adobe, Google and Microsoft products.
  • Effective, efficient and impactful lead generation.
  • Performance measurement with analytics and database design.
  • Actively pursues educational opportunities expanding my knowledge with new codes, best practices and agile approaches.
  • Custom E-Commerce solutions, SSL with proven security applications.
  • Develop testing scenarios and validating codes utilizing latest Quality Assurance techniques and methodologies such as CMMI, PDCA.
  • Strengthened collaboration and brain storming with clients by developing a systematic and thorough requirement team building techniques to greatly reduce risks and scope creep-Agile and Scrum methodologies.
  • Implement W3C standard practices and Google recommended protocols for web development and A/B testing.
  • Establishes authority, constraints and guidance using SOA Governance standards.
  • State of the Art Training Practices- using Adobe Connect, GoToMeeting, and other live meeting platforms. Develop training manuals and video presentations for users.

Field Coordinator

Confidential, Waterville, ME

Responsibilities:
  • Collaborated, coordinated, developed, and managed non-profit volunteer opportunities for seniors within three counties. Oversaw 300 volunteers and more than 30 non-profit organization sites.
  • Facilitated major fund raiser for community service in annual auction exceeding our goal of raising more than $9,000 by 8%
  • Increased productivity working with hospital IT team implementing computer software programs for managing donations, funds and stakeholders.
  • Represented HealthReach RSVP commitments to senior volunteers standing on active boards such as TRIAD and the Maine Commission for Community Service.
  • Created presentations using PowerPoint, web marketing and other media to effectively recruit new volunteers and non-profit organizations.
  • Engaged large audiences in public speaking, events and forums.
  • Facilitating large training and orientation seminars, appreciation, and recruitment events for new volunteers and station programs.
  • Transferred administration from paper to technology using Microsoft Office programs such as Excel.
  • Confer with management and development teams to prioritize needs, resolve conflicts, develop content criteria, and implement solutions.

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