SUMMARY:

• 10 years of functional and technical expertise in complete software development life cycle in Casino Gaming and Retail supply chain management.
• Held positions as a Senior systems Analyst, Techno - Functional Business Analyst, Senior software engineer, senior programmer, technical lead, lead developer and developer.
• Specialized in Casino & Lodging management system and Retail Order Management System applications.
• Self-motivated with the ability to work independently and in the team environment and aspiring to excel in IT career.
• Designing and Development of Casino management and Order Management System application.
• Responsible for creating Business requirement documents and Functional document.
• Proficient in Casino Management and Retail supply chain management system concepts.
• Proven skills in relationship management with clients and effectively guiding teams in Production support and during the project development life cycle, and delivering the product within time, cost and quality parameters.
• Experienced in phases of software development life cycle (SDLC): System Analysis, Design, Development, Testing, Deployment, support, documentation & Configuration Management. Also, adapting to Agile methodologies
• Excellent analytical, problem solving and communication skills.
• Proactive and innovative team player proven to work under tight deadlines, capable of managing multiple projects and can work efficiently as an individual
• Proven expertise in AS400 technology (Interfaces, Reports and data model) and IBM Sterling commerce product
• Expertise in analyzing production issues and provide solution within SLA (Service Level agreement) and managed product support teams

EXPERTISE AREA:

• Casino & Lodging Management
• Retail Supply Chain Management (Order Management, Inventory management)
• Application Management
• Software Development & Application maintenance (AS400 Technology Based)
• Production Support (AS400 Technology, IBM Sterling Based)
• Expertise in Agile and Waterfall models

CORE COMPETENCIES:

• An ability to grasp, learn and succeed.
• Excellent communication skills.
• A constant desire to upgrade my professional and interpersonal skills.
• A healthy appetite for risk and challenge.
• A strong analytical mindset

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, California

Functional Business Analyst

Responsibilities:

• Senior Tech Lead for migration of legacy AS400 Confidential to Sterling based Confidential
• Direct ship vendor on boarding and Production support activities.
• Techno-Functional Business Analyst Sterling Direct ship OMS & vendor management
• Responsible for coordination, task assignment, task management within the team.
• Assist business users in data analysis and ADHOC reports
• Developed a level of competency, which helps to anticipate issues and solve them in advance
• Responsible for Requirement gathering and documentation for migrating current Confidential
• Mentoring new team members in the team.
• Assigning work to offshore and gathering requirements from Clients for Enhancements.
• Responsible for gathering business requirement and preparing Business Requirement Document.
• Responsible for preparing functional design document and test cases as well as test strategy document.
• Responsible for User Acceptance Testing.
• End to end understanding of retail Confidential .
• Excellent knowledge of IBM Sterling commerce and AS400 based order management system and provide clarification for sterling team on current business flow.
• Worked on below development projects and production support as Techno functional consultant. Proficient in tools like JIRA, Confluence, Remedy, Service now
• Developing functionalities per client requirement. Technology - AS400 Technology (CL, CLLE, RPG, RPG ILE, Embedded SQL, Free Format, Stored procedures, SQL, DB2/400, COBOL)
• IBM Sterling commerce (Sterling configurator, Java, XML mapping, Oracle DB)

Confidential, Las Vegas, Nevada

Onsite coordinator and Business Analyst

Responsibilities:

• Onsite Lead for Casino management application. Direct Client interactions and meetings. Have limited Lodging Management system and interfaces knowledge as well.
• Strong understanding of interfaces with Slot data system, Total Rewards, Lodging management system (LMS), Patron data base (PDB), EDW and other various Casino related applications
• Responsible for gathering business requirement and preparing Business Requirement document.
• Responsible for preparing functional design document and test cases as well as test strategy document.
• Assist business users in data analysis and ADHOC reports
• Worked on enhancement projects and production support as Techno functional consultant.
• Responsible for User Acceptance Testing.
• Developing functionalities per client requirement. Technology - AS400 Technology (CL, CLLE, RPG, RPG ILE, Embedded SQL, Free Format, Stored procedures, SQL, DB2/400, COBOL)
• Root cause analysis of recurring issues/issues that affect business to casino for system fine tuning.
• Level 3 enhancement, bug fix lead for team
• Tool development lead for the team. Knowledge Management Unit level anchor
• Provide proactive ideas and implement system automation
• Monthly and weekly Dashboard report for the project
• Expertise in Tools like ROBOT, HAWKEYE, IMPLEMENTER, NAVIGATOR, REMEDY, MS Office
• Was a part of COMET (Conjure Memorable Themes) which saved 0.5 million dollars for the client: includes code fix and enhancements/tools.