Summary

• Excellent skills in writing Business Requirements Document (BRD), Use Case Specifications, Functional Specifications, Systems Requirements Specification (SRS), Data Dictionary, Workflows.
• Strong understanding and hands on experience in SDLC methodologies such as RUP, Waterfall and Agile.
• Expertise in creating Unified Modeling Language (UML) diagrams such as Use Case diagrams, Activity diagrams, Sequence diagrams, Context diagrams, Component diagrams, State diagrams using Rational Rose and Microsoft Visio.
• Experience in SQL query based projects.
• Outstanding ability to gather and translate complex technical requirements into practical, reliable, cost-effective projects and designs with excellent verbal written skills.
• Experience in working on Web based services projects.
• Proficient in C/C++, HTML, SQL, Rational Rose, MS Project and Excel, MS Visio.
• Self motivated team player with excellent communication and interpersonal skills.

Technical Skills

Programming Languages: C/C++, HTML, DHTML, CSS5, XML and JAVA
Database: SQL, MS-SQL, MS-Access, Oracle SQL.
Packages: MS-Office – Word, Excel, Project, PowerPoint, Outlook, Rational Rose, Requisite Pro.
Operating System: Windows 98/ME/2000/XP/Vista/Seven.

Experience

Confidential, Worcester, MA December 2010- May 2011
Business Analyst
Alternatives is a not-for-profit organization serving the developmentally disabled population in the Worcester area. The project is to perform a mid-project review of the Danic effort and determine whether the original goals and plan for the Danic software are still appropriate and achievable. A secondary goal is to look for changes, adjustments or alternatives to the current plan. The third goal is to review the project governance within Alternatives, ensure that the right people are involved and committed to its success and recommend changes to improve the likelihood of success for the implementation of the Danic software or a replacement
Responsibility:

• Prepared software development methodology documentation, coordinate/prepare and track hardware and software requirements, document and track all requirements through development and testing cycle, prepare and track discrepancy reports and change requests.
• Understand business processes and business requirements of the customers and translated them to specific software requirements. Provided solutions to fulfill the client’s business needs.
• Involved in coordination of meetings between internal groups.
• Graphical use of Requirements Traceability Matrix using Rational Requisite Pro MS Excel.
• Led and hosted JAD sessions to identify the flows and processes involved in the content and development of this web based application.
• Conducted user requirement analysis using Rational Requisite Pro.
• Managed Use Case walkthroughs in an effort to identify and realize the processes and flows involved in the new system
• Actively involved in defining system specifications and user screens for the customer
• Drafted Use Case diagrams, Activity diagrams and process flow diagrams to analyze the system.
• Planned Business and Functional Requirements Document for new system
• Identified all the business requirements of the customer and ensured that all these requirements were traced to the use cases identified.
• Created Standard Operating Procedures for current business processes. Responsible for maintaining and updating technical documentation for software and systems.
• Elicited requirements by employing information-gathering techniques (e.g., Interviews, surveys, business process analysis, competitive product analysis, reverse engineering of existing systems, etc.). Interacted with the user community to enhance understanding of the solutions project timelines and impact.

Environment: MS Access, MS Project, VB, SQL, MS- Visio, Rational Rose

Confidential, Boston, MA November 2010- April 2011
Analyst/Web Developer
The project involved the client server application called RIP (Risk Information Profile). The goal was to provide a tool to conduct the risk assessment of a potential customer and also to re-evaluate the risks involved with a current customer.
Responsibility:

• Thoroughly studied the inherent systems to have a clear understanding of the business processes and associated system workflow.
• Worked as a User\\Customer Advocate and negotiated with user as well as with developers and management staff to resolve any requirement conflict to BRIDGE the gaps between IT and Business Client.
• Gathered business requirement for various customers around the globe, interacted with stakeholder to understand the process.
• As the web developer my responsibility was to fix the defects in the website by using the existing script.
• Analyzed requirements and created Use Cases, Use Case Diagrams, Activity Diagrams using MS Visio.
• Carried out detailed and comprehensive business analysis with the RUP methodology.
• Prepared Business Process Models, which included modeling all activities of the business from conceptual to procedural level.
• Also responsible for designing and maintaining the different databases of the company.
• Involved in coordination between Onshore/Offshore team.
• Identified Key Risks, impact and change readiness.

Environment: MS Word, Power point, HTML, C, VB, DBMS, Site Core, Requisite Pro, ClearQuest.

Confidential, Mumbai, India July 2008-Mar 2009
Business Analyst
The company concentrates entirely on developing software for designing and manufacturing concepts for Industrial Automation and Robotics.
Responsibilities:

• Participated in project kick-off sessions.
• Interacted with internal and external business users to gather requirements
• Converted User requirements into User stories
• Experience working in Agile Methodology
• Worked on projects involving both enhancement and new development
• Conducted and led requirement review sessions with the technical team
• Performed analysis on existing services that can be provided to the client and new services that were requested by the client.

Environment: C, C++, SQL, MS Word, MS Power Point, Windows XP/NT.

Confidential,Mumbai, India August 2007- May 2008
Business Analyst
Citibank, a major international bank, is the consumer banking firm offinancial servicesgiant. Citibank has retail banking operations in more than 100 countries and territories around the world. In addition to the standard banking transactions, Citibank offers insurance, credit cards and investment products. The project is to develop an automated web based risk management system for the process of recording and maintaining reports from the credit card companies. The system generates Credit reports of individuals based on the data provided by the various agencies. The system also maintains a record of any information obtained to an individual’s report and updates the database.
Responsibility:

• On Analysis side, I was responsible for extracting functional requirements from end users, customers, stakeholders, etc., and translating those requirements into software requirements.
• On the Business side, I provided them with the requirements definition and partner review for collaboration that included a business rules engine component and was also responsible for providing demos to the end user on a regular basis.
• Experienced in working for the SDLC project life cycle.
• Coordinated project lifecycle by setting deadlines, assigning tasks, and monitoring progress, including budgets, performance reports, and user feedback.
• Maintained and updated the department section of the website.
• Developed end-user training documents and managed training deployments. Provided training to new hires about the current business processes and technologies.
• Created Use Cases, Use Case Diagrams, Activity Diagrams, Business Flow Diagrams using Rational Rose and Rational Requisite Pro.

Environment- MS Access, MS Excel , MS Outlook, MS Project, VB, SQL, Rational Rose.

Education

Master’s of Science in Information Technology
Bachelor of Engineering, Information Technology.
Diploma Information Technology.