SUMMARY:

• Over 8 years of diverse experience in Business System Analysis, and Software Quality Assurance.
• Excellent understanding of Software Development Lifecycle, worked on Waterfall and Agile web application development
• Understanding of multi tier architecture with service oriented architecture using complex middleware
• Excellent analytical skill with middleware calls, XML calls in a SOA architecture
• Experienced in project planning, project design, creating functional specifications, data flow diagrams and test plan documents
• Translated user requirements into technical specifications and mapping the process design, workflows for SDLC with documenting and managing business requirements.
• Comprehensive knowledge of complete Software Life Cycle Development from gathering requirements, design using RUP, UML and OOAD processes
• Ability to query and validate using such tools as MySQL or DB visualizer to check for data
• Created UML diagrams including Use Case diagrams, Activity Diagrams using MS Visio and Rational Rose.

TECHNICAL SKILLS:

Testing and Requirements gathering Tools: LoadRunner, Rational, QTP, HP Service Test, Selenium, Rational Requisite - Pro, Test Director, MQC, ALM.

Bug Reporting Tools: Test Director, Quality Center, MS Excel, Rational DOORS, JIRA, Application Life Cycle Management

Operating System: Windows 98/ 2000/XP, Windows 2000 Server, Leopard Snow, Mavericks

Databases: MS SQL, MS Access

Technologies: Web Services, SOA, Agile/Scrum

Languages: SQL

Others: MS Office, MS Project, TIBCO Business Studio, Visio

WORK EXPERIENCE:

Confidential, DALLAS, TX

BUSINESS ANALYSIT/QUALITY ANALYST

Responsibilities:

• Developing and maintaining Test Methodology
• Gathering the requirements from the business and preparing BRDs, Test Scripts for Payment streams (card transactions - Military Star cards, Gift cards, Credit Cards, Check and other Tenders)
• Attending business meetings and workshops in order to gather the information
• Defining Test Strategies, Test Plans and Test Estimation effort for stream wise and defect triage for projects and communicate them to the stakeholders
• Coordinating with Testing teams and monitoring their performance and issues
• Coordinating with Development team about the deliverables and sharing with the AAFES team along with the release notes based on the functional Test Results
• Based on the priority on critical pending issues, communicate with product owners and responsible developers to run the Defect Triages
• Compiling Test Metrics for management
• Reporting to senior managers on progress and issues
• Identify Test approaches that optimize the delivery schedule
• Planning and estimating
• Used SQL to do verification and validation of data in the DB with the business transactions for the payments stream.
• Arranging team meetings and workshops about the POS.
• Tracking about the Test Metrics and sharing in the standup meetings
• Prepared the Test Cases for different requirements by analyzing various scenarios
• Involved in Test execution in all phases of the Testing.
• Reviewed the Test cases/scripts developed by the team
• Verify and validate the cross functionality and involved in generating and reporting the other reports based on the business needs.

Confidential, Louisville, CO

V& V Engineer /QA

Responsibilities:

• Participated in design, development phase and documented applications and interfaces for multiple environments.
• Create functional test protocols, execute test protocols
• Create accuracy protocols for functionalities in the application. Create acceptance criteria, sample size calculation for accuracy testing
• Executed accuracy protocols for the verification of the application
• Back-end server side testing for logging and remote access
• Requirement analysis to make the requirements testable, clear, concise, complete.
• Involved in the whole Software defect cycle, which includes defect logging, communication with the developer and verification of the defects.
• Developed Test plans and designed and developed Test cases for various functionalities.
• Analyzed Requirements and prepared Test Plans and Test Cases accordingly.
• Worked closely with the User Acceptance Test Coordinator, Project Manager and Business System Analysts to understand business processes.
• Use Application Life cycle Management tool sets to plan tests and record test artifacts.
• Use defect-tracking system to record clear description of system defects, including reproducing steps and log files.
• Implemented the SDLC for the testing life cycle and followed the Standard process in the application.
• Attended weekly meetings in order to address any new developments.
• Handled testing activities for implementing and rollback procedures while deploying enhancements into production.
• Followed up with development team to verify bug fixes and update bug status.
• Assisted developers in debugging efforts for Web application by conducting root cause analysis.
• Validated Electronic Records and Electronic signatures.
• Interacted with Development and QA Teams to ensure overall quality of the software.
• Environment: Windows XP, PLM, Version one and Test Track, Google Chrome, XHTML, Mozilla Firefox, Safari, Manual testing, Project Life Cycle (PLC), Agile.

Confidential, Portsmouth, NH

Quality Analyst

Responsibilities:

• Design Test Automation for simple to complex automation scenarios using Selenium for each strategic projects
• Participated in Agile web application development based on Java technologies
• Test Automation- Complete test design for strategic release using Selenium
• End to End Testing using Record & Play back tool like Quick Test Pro and iMacros
• Manual Test - Test Design & Execution, Requirement Traceability, Exploratory Testing
• Worked on 10+ strategic projects from development stage to regression
• Defect Triaging- Excellent understanding of Defect Lifecycle
• Excellent QA Skills including triaging and prioritizing defect, creating QA reports, test case burnout reports, defect burnout charts etc.
• Design Test Scripts from scratch using such tools as Quick Test Pro 11 and 12 as well Quality Center 10, Application LifeCycle Management (Quality Center 11 and 12) in tandem in a data driven test methodology.
• Automation Test Script Debugging on Quality Center, Selenium and Quick Test Pro
• Design Test Cases on Quick Test Pro, Selenium etc utilizing data from Lexis Nexis, department of motor vehicle etc. for Insurance rating System.
• Triaging Web Services in a complex multi tier client enterprise model which includes analyzing XMLs (Request and Response).
• Analyze API calls and validate them against system requirements, validate error handling etc.
• Validate API response calls from the enterprise using tools such as Firebug, Console against cross browser.
• Mobile Testing- Manual and Automated tests using Selenium and HP Application Life Cycle Management
• Use multiple defect tracking tools such as RTC, Jira and Quality Center during the entire defect lifecycle.
• Used SQL tools such as DBVizualiser to query the OM for correct event codes are set.
• Develop, modify, execute test plans and test cases using Quick Test Pro
• Provide liaison between Scripting team and off shore regression team for scripting requests for tools like Quick Test Pro, Selenium etc.
• Ability to strategize entire automation suite using Data Driven technology.
• Integration Testing- Develop Test scenarios for integration testing after new code merge

Confidential, Herndon, VA

Test Engineer/ QA Analyst

Responsibilities:

• Created QA Status Report, QA Summary Reports, QA Test Logs, and Maintain issue and defect databases.
• Created documents detailing the process for each of the test scripts and the scenarios each scripts performs
• Performed Data Driven tests on application using Quick Test Pro- insert Checkpoints, image checkpoints and Table checkpoints to check values
• Web Service Automation: Regression and Progression using HP Service Test Pro
• Load Testing/Stress Testing with LoadRunner
• End to End regression testing using Mercury Quick Test Pro
• Coordinated QA testing effort during software project install nights against the production database and provided QA signoff for projects w/UAT successfully completed
• Review test scenarios and make appropriate changes in Quality Center
• Automated Scripts creation using data driven method with Quick test Pro
• Troubleshoot new releases and production issues. Interacted on a regular basis with web developers and business analysts on any Change of Requirements.
• Analyzed team performance with the QA manager and implemented the changes if any in order to raise the efficiency of the entire team
• Regression- Execute automated tests for regression testing each cycle using Quick Test Pro

Confidential, Denver, Colorado

Business Systems Analyst

Responsibilities:

• Business Requirement- Gather business requirement from product owner and develop business requirement documents using Rational Doors
• System Requirements & Functional requirements- Develop SRs and FRs and create test plans for test case execution
• Defect Triaging- Analyze defects and triage them to development team using Jira
• Participate in the documentation, design & execution of testing requirements, test scenarios, test cases, defects, and defect remediation to ensure thorough traceability of the requirements throughout the project
• Prepare accurate and detailed requirement specifications documents, user interface guides, functional specification documents, process and data flows
• Providing complex analysis services translating user needs into detailed specifications
• Facilitating discussions in order to obtain agreements and commitments between business unit(s) and service delivery organizations, from initial requirements to final implementation
• Test new configurations, system patches and proposed solutions for user issues prior to installation to Production environments