SUMMARY:

• 8+ years of experience as BUSINESS ANALYST in business/finance consulting and application development with excellent skills in client interfacing, requirement gathering, end to end, regression, functional testing, user support, quality assurance, problem solving, and documentation
• Extensive experience in different software development life cycle (SDLC) methodologies including Rational Unified Process (RUP), Agile (SCRUM), Waterfall etc.
• Extensive experience in Finance industry, Credit Card, Investment Banking and Mortgage industries.
• Experience in AML tools such as Actimize and related topics knowledge and understanding of fixed - income trading, asset management and portfolio management applications and how they are impacted by the Bank Secrecy Act, USA PATRIOT Act, Dodd Frank Act, Anti-Money Laundering, OFAC, Basel II compliance using industry standards and regulatory guidance, etc.
• Experience in gathering business requirements, functional specifications and writing and executing test scenarios and plans for fixed income products for trading in options.
• Strong domain/ functional knowledge of the financial/ banking and has outstanding business communication skills.
• Highly analytical in developing the methods and measures to meet requirements and solve any issues that arise during the project
• Expert at Business /System Analysis including experience in gathering user requirements documenting requirement technical writing, business analysis, system analysis, testing and implementation of projects.
• Prior experience of authoring Business Requirement Document (BRD) by gathering Business Requirements and Expectations from Subject Matter Experts (SMEs) and defining business processes, performing impact analysis, Gap analysis and identifying risks.
• Proven ability in preparing Business and System Use Cases and supporting all the documents with UML Diagrams such as Use Case Diagrams, Class Diagrams, Activity Diagrams, Data Flow Diagrams, Sequence Diagrams, creating workflows using formal notation such as the Business Process Modeling Notation (BPMN), MS-Visio and Enterprise Architect.
• Highly proficient in developing and managing MS access and SQL server database for data entry and storage.
• Organized JAD sessions to gather requirements at various stages. Good understanding of project process and ability to analyze business problems and identify solutions. Worked extensively with the team to meet business requirement, create prototypes and analyze workflow.
• Lead a team of Credit Risk Assesment
• Experienced in creation of test plans, test cases and developing strategies with quality assurance group defining test cases, analyzing bugs, interaction with team members in fixing errors, system integration, and unit and user acceptance testing (UAT).
• Collect AML and KML data elements as mandatory for all new clients, entities, roles, and accounts.
• Client profile approval workflows for high risk and Non-US customer KYC records to regional administration/control groups and centralized approval with WM AML supervision and governance by risk level and designated customer role and type.
• Experience in writing business requirements document (BRD), functional requirements document (FRD), request for proposals (RFP), statement of work (SOW).
• Expert in tracking and managing the Requirements using requirement traceability matrix (RTM) that controls numerous artefacts produced by the teams across the deliverables for a project.
• Well versed in project management tools like MS project for project planning, project scheduling and organized JAD sessions to gather requirements at various stages.

TECHNICAL SKILLS:

Business Modeling Tools: Rational Rose, MS Visio, MS Office Suite, Rational Suite

Methodologies: Agile,Waterfall, Spiral, Iterative, USix Sigma

Requirement Management Tools: Blueprint, Rational Suite (requisite Pro, Clear case, Clear Quest, Rose), Caliber RM, Optimal Trace 5.1, Rally, HP Quality Center. TFS, JIRA

Applications: MS Office (Word, Excel, PowerPoint, InfoPath, OneNote, Publisher, Outlook, Access) MS Project 2000, PowerBuilder, Intuit QuickBooks, Business objects, SaaS Crystal Reports, ACT Sales Database, Oracle, MySQL, Sybase. SAP Business Objects, RedHat

Languages: UML 2.0, HTML,XML, S

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Sr. Business Analyst

Responsibilities:

• Interacted with Business and change management teams for better understanding of the requirements
• Confirmed that BSA/AML Policy and Procedures and satisfies regulatory requirements were consistent with the information
• Assisted in the administration and review of Client Risk Scoring, Client Identification and KYC documentation oversight/management requirements.
• Verifies all aspect of Client Identification Program (CIP) and necessary account opening documents are provided and in accordance with Know Your Customer (KYC) and Bank Secretary Act (BSA) standards
• Conducted extensive data analysis of different data bases which were going to be part of the application to understand the attributes, schema and data structure.
• Organized weekly Project Status and Task Review meetings, created PowerPoint presentations and project updates using MS Project for management review.
• Partner with the Client Onboarding Risk and Controls team to establish a quality assurance program for Client Onboarding to include methodology and sampling methods and ensure compliance with policy and regulatory requirements.
• Organized the project into phases to impose management control using stage-gate reviews such as high-level user stories, test scenarios, Dimension modeling, Client reference data, Data Mapping, ETL etc.
• Created project charter and project plan, presented different solution and time lines with the help of project manager
• Created flow chart diagrams using MS-Visio and BPM modeling.
• Created data mapping document for the application after finalizing the attributes and tables with business users
• Identified and communicated dependencies and potential risks to the completion of the project including resources, costs and systems.
• Ensure solution delivery meets business needs and expectations through business requirements gathering process
• Constantly partnering with project leads to ensure the team is producing solutions that meet established standards, procedures and practices, address issues, risks and mitigation plans.
• Created Software Requirement Specifications (SRS) / Functional Specification Documents (FSD).
• Interacted with developers, UI designer and UX to make sure that application is being built accordingly and made sure of the timely delivery.
• Worked with technical teams to develop solutions to technical requirements
• Worked with Java development teams in the development phase.
• Assisted QA team in the automation testing phase.
• Responsible for entire project from requirement gathering to support phase.
• Main Point of contact for Business Users and the IT team for any questions or udpates.
• Documented Test Plan, Test cases, performed functional and regression testing and Facilitated UAT and recorded the user feedback for future changes.
• Was involved in documenting various functional specifications for future reference and cleaning-up the WS Data mapping doc for any errors.

Tools: & Technologies: UML, BPMN, JIRA, Agile, SharePoint, Oracle Server, Windows NT/200, Windows 8, Linux, Unix, JavaScript, webshere, selenium, Extjs/HTML5, Spring, Apache Solr, Lucid works, Microsoft Office Suit, MS Visio, Quality Center, MS Project, SQL Server 2005 and 2008, Adobe Reader.

Confidential, Charlotte, NC

Sr. Business Analyst

Responsibilities:

• Gathered business requirements through interviews, surveys, and observing from account managers and UI (User Interface)
• Involved with the following product types: fixed income, bonds and bond trading cycle, bond pricing, equities, trade cycle, derivatives (options and futures).
• Understand and articulate business requirements from user interviews and then translate requirements into functional and technical specifications.
• Interacted with fixed income business heads to finalize the business requirements for the risk management process.
• Interacted with SMEs of different divisions information technology, risk and operations) and established a business analysis and design methodology around the RUP (rational unified process).
• Prepared high level logical data models and BRD supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Conducted JRP sessions with management, SMEs (subject matter expertise), vendors, users and other stakeholders for open and pending issues to develop specifications.
• Designed use cases, use case diagrams, class diagrams, activity diagrams and sequence diagrams in UML methodology using rational rose.
• Used ERWIN complete compare, report development & model manager architecture, implementation, best practices, standards definition, macro development to automate the physical design.
• Created the procedures, packages, SQL queries and functions for automating the migration of business users from COPS database to KBCM phase 3 OFSAAI platforms.
• Conducted a detailed SWOT analysis, GAP analysis, cost benefit analysis, As - Is & To-Be analysis and ROI analysis.
• Maintained current loan and pricing information on the online banking website.
• Complied with regulatory requirements, including the bank secrecy act, OFAC, USA patriot act, privacy act and community reinvestment act.
• ERWIN & model manager architecture, implementation and administration
• Developed and maintained relationships with clients on all on-going projects.
• Responsible for the completion of projects within specified time and budget dealing with financials, project workflow, change management and dealing with vendor relationships.
• Performed system and integration testing along with tester and conducted UAT with the business.
• Actively involved in defining test cases, analyzing bugs, interaction with team members in fixing errors, system integration testing, unit testing and user acceptance testing (UAT) and created test plan, cases and developed strategies with quality assurance group to implement them. Efficiently responded to client inquiries and resolved discrepancies. Identified, prioritized, tested and proved essential business functions to assure compliance with vendor and internal auditing.

Environment: Windows, MS Access, MS Office (MS Word, MS Excel, MS Powerpoint, MS Visio), ETL, .NET, Oracle, JCL, Crystal reports, RUP, selenium, OOAD, UML, SQL, SWOT, Teradata, AGILE, ClearQuest, GAP, OFSAAI, UAT, KYA, Calypso, WEBSHERE, ERWIN,UAT, RDBMS.

Confidential, Synovus, GA

Sr. Business Analyst

Responsibilities:

• Interacted with Business and change management teams for better understanding of the requirements
• Ensured that information obtained is consistent with BSA/AML policy
• Assisted in the administration and review of Client Risk Scoring, documentation oversight/management requirements.
• Conducted extensive data analysis of different data bases which were going to be part of the application to understand the attributes, schema and data structure.
• Organized weekly Project Status and Task Review meetings, created PowerPoint presentations and project updates using MS Project for management review.
• Partner with the Client Onboarding Risk and Controls team to establish a quality assurance program for Client Onboarding to include methodology and sampling methods and ensure compliance with policy and regulatory requirements.
• Organized the project into phases to impose management control using stage-gate reviews such as high-level user stories, test scenarios, Dimension modeling, Client reference data, Data Mapping, ETL etc.
• Created project charter and project plan, presented different solution and time lines with the help of project manager
• Lead a team for Credit Risk Assessment
• Created flow chart diagrams using MS-Visio and BPM modeling.
• Created data mapping document for the application after finalizing the attributes and tables with business users
• Identified and communicated dependencies and potential risks to the completion of the project including resources, costs and systems.
• Constantly partnering with project leads to ensure the team is producing solutions that meet established standards, procedures and practices, address issues, risks and mitigation plans.
• Created Software Requirement Specifications (SRS) / Functional Specification Documents (FSD).
• Interacted with developers, UI designer and UX to make sure that application is being built accordingly and made sure of the timely delivery.
• Documented Test Plan, Test cases, performed functional and regression testing and Facilitated UAT and recorded the user feedback for future changes.
• Was involved in documenting various functional specifications for future reference and cleaning-up the WS Data mapping doc for any errors.
• Reviewed and analyzed key elements of each KYC due diligence cases using Mantas and ECM.
• Supporting data collection and documentation of "KYA" data from scoped Master Agents.
• Exposure to various SDLC methodologies like waterfall, RUP, agile, scrum and RAD model as well as extensive knowledge of capability maturity model (CMM).

Tools: & Technologies: UML, BPMN, JIRA, Agile, SharePoint, Oracle Server, Windows NT/200, Windows 8, Linux, JavaScript, Extjs/HTML5, Spring, Apache Solr, Lucid works, Microsoft Office Suit, MS Visio, Quality Center, MS Project, SQL Server 2005 and 2008, Adobe Reader

Confidential, San Francisco, CA

Business System Analyst

Responsibilities:

• Gathered requirements, defined specifications by interviewing the business user group. Used Agile as software method.
• Brainstorm with Senior Management to define a common framework for providing the standardized business functionality using reusable components and Interact with the Technical Architecture team to discuss and evaluate the various technical options and provide recommendations to senior management.
• Developing the Proto type and preparing the process flow diagram.
• Supported and managed RUP Methodology.
• Formulated and documented business requirements using CaliberRM to support new product initiatives that support strategic plan and customer initiatives.
• Lead cross-functional teams to implement strategies.
• Works in partnership with Project Team, Functional Team Leads and functional end-users to identify and document business process improvement opportunities and complete the definition of requirements for system design, implementation & training.
• Conducted JAD with SME for property and casualty insurance process details and requirements. Used User Cases and Used Stories to define the functions and workflow. Interacted with Technical teams in developing requirements for the enhancement of Property and casualty Insurance process.
• Established Test data that accurately represents conditions necessary to meet application testing and certification requirements.
• Wrote business rules for migrating from legacy system to web-based application.
• Worked on extensive analysis and research based on existing customers.
• Facilitated user interview sessions with a committee of SME’s of Home Equity Loans Group and Mortgage Loan acquisition Groups, Los ( Loan Origination System), Loss Mitigation in understanding and documenting their business Process and user requirements.
• Preparing the SDD (Story Definition Document) for the Loan Origination System.
• Responsible for creating UML modeling plans, Use cases, process flows, and business requirements documentation using Visio, CaliberRM and Star Team.
• Configured the development of Quality Control (QC) and User Acceptance (UA) test activities.
• Coordinated work plan between project manager and client with Microsoft Project; implemented and managed migration process; scheduled and tracked progress for team members of project through completion.
• Met with business stakeholders to gain consensus on new product functionality.
• Conducted Data analysis, Trend analysis and Gap analysis of business processes and requirements and identified technology enabled improvements.
• Prepared closing packages and requested funding for settlement.
• Performed Post Closing audits and delivery of files to secondary marketing investors.
• Utilized existing internal processes and improved those same processes for software problem identification, escalation, resolution and facilitated project team meetings. Continually reviewed and revised project processes to ensure accurate and timely results. Led JAD Sessions with end user community ensuring that the software addressed all business needs.

Environment: MS Visio, Agile Methodology, CaliberRM, SQL Navigator, Oracle, SQL Server, CMM, Star Team.

Confidential, San Diego, CA

B usiness System Analyst

Responsibilities:

• Defined system scope and objectives and prepared BRD (Business Requirement Document) and FSD (Functional Specification Document).
• Helped business and development team in prioritizing requirement list and managing Change Requests.
• Conducted a JAD session to gather requirements.
• Prioritized business and systems problems; conducted Impact Analysis.
• Developed Use-Cases, Class, and Activity Diagrams to model the detailed business system elements and data flow.
• Developed workflow, Screen Mock-Ups and conversion requirements for all transaction related activities.
• Assisted PM to develop Gantt Chart and CPM Charts for project time and activity scheduling to align the project development with time and cost objective.
• Load data from a large flat file into the Oracle databases.
• Collaborated with development team in identifying UI Prototype elements from user’s perspective.
• Used Microsoft Excel and Microsoft Access for Data Analysis and Reporting.
• Assisted in Designing Test Plans, Test Scenarios, and Test Case for Integration, regression and User Acceptance Testing (UAT) to improve overall quality of the application.
• Used Test Director for assigning and raising an application bugs.
• Created documentation for training and help desk teams.

Environment: MS Visio, Agile Methodology, Waterfall, LoadRunner, HTML

Confidential, Tempe, AZ

JR. Business Analyst

Responsibilities:

• Interview business area experts asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical people
• Interact with SME's to elicit business goals and define goal-level requirements
• Collaborate with mortgage bankers, personal bankers, investment analysts and accountants to collect and understand business requirements
• Analyze Risks, documented Risk Logs and created Requirement Traceability Matrix (RTM) as a roadmap for the 'TO BE' system
• Evaluate technical requirements Created System Requirement Specifications (SRS), Systems Design Specifications (SDS) and System Information sheets to provide concrete inputs for the data mapping processes for Account Analysis, Pay Plus & PAM systems, Signature Snippets Data Conversion
• Conducting JAD Sessions to resolve open issues, change requests so that the application meets the business requirements and dead lines
• Used Six Sigma Methodologies in solving the errors and issues while the development of the project.
• Spearheaded time-in-motion comparison of local applications that determined agent duties and timelines, return on salary and benefit costs, and benefits of 24/7 operation that provided a clear understanding on applications to utilize without impacting the front line and increasing cost.
• Helped the Business Users while performing the UAT testing and helping them resolve the defects in the environment.
• Worked in mainframe environment and used SQL to query various reporting databases.
• Interact and negotiate with Vendors to complete the tasks related to data conversion
• Was involved in the Test Plan document preparation.
• Developed and designed the test cases for different modules of finance referring to the test plan document and analyzing the test rules.
• Kept a track of all UAT bugs/defects and helped the testers to resolve the issues and made a report of all the defects which were resolved and which were not using MS EXCEL.
• Identified, prioritized and designed various test scenarios.
• Used Quality Center/Test Director for requirement management, test planning, scheduling, executing test cases, managing and tracking defects.
• Reported the bugs, Email notifications to the developers using Test Director.

Environment: Rational XDE, Rational Rose, Rational Clear Quest, Base Clear Case, Java, Oracle, MS Project, MS Office Suite, MS Visio.