SUMMARY:

Detailed oriented IT professional with over 20 years’ experience as a Project Manager, Application Manager, and Principal Business Analyst supporting various ERP and CRM systems including Oracle, SAP, Siebel, Great Plains, Lawson, and JD Edwards. Additionally, I have extensive familiarity with order to cash business processes. Ability to ensure projects stay on track and within budget from planning, development testing and release. Proven track record of interacting with people on many levels in highly dynamic work environments with ever changing priorities.

PROFESSIONAL EXPERIENCE:

Confidential, Watertown, MA

Business Systems Analyst Manager

Responsibilities:

• Lead BSA supporting quote to cash projects for financial systems including Oracle Fusion and Great Plains.
• Write RFP’s for assessment, upgrade, and implementation partners
• Participate in partner selection process
• Develop capacity plans for internal technical resources and internal functional resources
• Document existing system functionality
• Identify existing integration points between Great Plains, Oracle Fusion, legacy billing systems, and legacy T&E system
• Identify and document as - is business processes

Confidential, Boston, MA

Project Manager

Responsibilities:

• Develop and maintain project timelines
• Develop and maintain project test plans
• Document functionality of the existing development effort
• Identify and document additional functional requirements
• Adapt existing functionality and develop additional functionality as needed to support requirements
• Develop and execute unit and integration testing

Confidential, Medford, MA

Project Manager

Responsibilities:

• Manage and direct all phases of the project to ensuring goals and objectives are accomplished within prescribed timeframe and budget.
• Work with technical and functional teams to develop comprehensive test plans
• Oversees and facilitates daily project team meetings to drive issue resolution
• Develop rollout plan for periodic system deployments of new functionality and new customers
• Manages project related feature requests, bug & tasks within the company tracking system.
• Communicates with customers and internal staff project related updates, change requests, etc.
• Studies existing systems and processes to evaluate effectiveness and develops alternative solutions
• Review project status and make modifications to scheduling, costing, and staff requirements

Confidential, Southborough, MA

Application Group Lead / Principal Architect

Responsibilities:

• Project Manager for Oracle 11i projects spanning multiple systems, for Oracle 11i only projects, and work requests for Oracle 11i quarterly maintenance releases
• Responsible for reviewing and approving solution architecture
• Review/approve BRD s, FD s, TD s and test plans
• Responsible for resource and capacity planning for individual projects and for the entire team
• Provide guidance regarding feasibility of high level requirements
• Provide initial high level effort estimates based on conceptual ideas
• Responsible for monthly, quarterly, and yearly SOX compliance
• Manage Accenture MSP team that provides operational support for the Oracle 11i modules
• Responsible for ServiceNow incidents, requests, and problem queues
• Exception and error processing
• Monitoring system interfaces
• Lead monthly cross function team meetings
• Managed monthly & quarterly system close processes for Project Accounting System (PAS)
• SAP Implementation Release 2
• Project Manager responsible for decommissioning of Oracle 11i Project Accounting module
• Reviewed technical changes to PAS interfaces
• Invoice & Revenue interfaces between Oracle 11i and SAP
• HR interfaces between PeopleSoft, SAP, and Oracle 11i
• Interface between Clarity capacity planning system and Oracle 11i
• Create/Update exception/error handling processes for new interface programs
• EMC IT Transformation initiative
• Member of a cross functional teams responsible for:
• Redesigning IT capacity planning work streams
• Enhancing accountability across the IT organization as well as for individual employees
• IT Communications Champions team
• ITIL v3 certified
• ServiceNow Implementation
• User Acceptance Testing
• Focus group member addressing usability issues after initial implmentation
• Agile Project Management with Scrum

Confidential, Maynard, MA

Principal Business Systems Analyst

Responsibilities:

• Manage two Oracle BA on a dotted line basis
• Oracle HRIS BA based in Maynard, MA
• Oracle Financials BA based in Prague, CZ
• Project Manager the Quote to Cash QA testing process for multiple projects
• Manage BA, QA and business resources across multiple teams
• Manage multiple projects in multiple environments simultaneously
• Develop and maintain project timelines and resource plans
• Manage system environments for Oracle and BPEL systems
• Coordinate project schedules and refresh dates
• Developed defect handling process
• Worked with Development, DBA, Business Analysis, and business teams to institute a consistent process for handling Production defects and quarterly release enhancements
• Project Manager
• Review, analyze, and assign defect and enhancement requests on periodic basis
• Manage size/scope of release
• Create project milestone dates (BRD, FRD, Development, QA & UAT testing)
• Manage QA and business UAT test resources
• Lead Analyst for Usage based Revenue Recognition project
• Manage functional requirements process for multiple systems (Oracle, BPEL, Siebel, and Monster Site)
• Write functional requirements for Oracle and BPEL systems
• Prepare integrated test plan for Oracle, BPEL, Siebel, and Monster Site
• Manage End to End (quote creation to cash application) QA testing
• Responsible for weekly Roadmap Dashboard reporting
• Provide Systems Analysis support for Oracle 11.5.10
• QA testing of AR functionality for 11.5.10 upgrade
• Provide Systems Analysis support for Oracle BPEL 10.1.3 (middleware between Siebel 8.0 - Oracle 11.5.10)
• Manage and provide daily production support
• Develop, manage, and execute test plans for both Siebel and Oracle releases
• Managed BPEL/Oracle portion of major upgrade of Siebel from 7.5 to 8.0
• Project Manager for Oracle Stellent (Content Management System) implementation (live 12/22/08)
• Develop project plan, including:
• Establish project timeline
• Co-ordinate requirements gathering from disparate departments
• Manage testing processing over multiple environments
• Manage hardware requirements
• System Administrator
• Manage and implement changes to custom search and check-in screens, multi-user workflows, new user accounts, etc.

Senior Financial Analyst

Confidential

Responsibilities:

• Responsible for budgeting, forecasting, and reporting for three business groups with a combined annual budget of $80 million Provide detailed variance analysis of actual vs. budget and forecast by department and by major project
• Provide headcount reporting tracking new hires, terminations, transfers, for employees and consultants
• Provide ad hoc reporting and analysis as needed, often including project analysis and ROI
• Developed a consistent costing model for all Internet properties within Internet Advertising & Fees which in cludes properties that are managed by Monster Technologies and properties that are managed by independent business units

Confidential, Exeter, NH

Business Analyst II

Responsibilities:

• Responsible for developing and writing the Release 3.2 test strategy
• Responsible for managing, and participating in, the writing of test conditions (in excess of 1,000 individual conditions) and test cases (in excess of 100)
• Reviewed and analyzed business requirements documents:
• Reviewed technical design documents and provide feedback regarding compatibility with existing functionality and compatibility with business requirements documents
• Created database queries using Brio for use in validation of test results, business requirements, and production support

Confidential, Boston, MA

Project Manager

Responsibilities:

• Developed master testing plan as well as test plans for individual modules
• Created necessary test data and testing scenarios
• Executed various test plans as needed and as appropriate
• Developed master training plan as well as training plans for the testing phase
• Managing project set - up and maintenance process:
• Created over 1,000 individual projects
• Reconciled Great Plains project data to the existing project data
• Developed processes and procedures to keep Great Plains project data in sync with existing system until go live
• Mapped existing business requirements to the Great Plains solution:
• Identified existing key master data elements
• Developed initial Great Plains master data files for the Chart of Accounts, Customers, Vendors, Employees, and Projects from the existing Solomon database. Combined Solomon data with other source documents to create complete master data files
• Managing the development of a new ADP payroll solution that will interface with the Great Plains solution
• Implementing a web based time and labor management system (replacing a manual facsimile based process of collecting and inputting contractor time-sheets)
• Developing new business process to allow for decentralized processing
• Developed system requirements and business processes for electronic timesheet approval
• Documented existing systems and processes
• Diagramed existing Sales, Sales Support, and Accounting systems
• Flowcharted existing processes for General Accounting, Financial Reporting (budgeting and forecasting), A/R, A/P, Purchasing, Fixed Assets, Payroll

Confidential, Concord, MA

Contractor

Responsibilities:

• Processed customer orders for new software licenses and maintenance contracts
• Performed maintenance duties on the customer master file in Siebel

Confidential, Andover, MA

Business Analyst

Responsibilities:

• Developed finance requirements for the project blueprint
• Coordinated and developed localization requirements for EMEA and APAC
• Developed test plan and test scripts for North American SAP 3.1i system upgrade
• Managed mapping and conversion of general ledger and controlling data from legacy systems into SAP
• Identified and managed open issues:
• System enhancements due to statutory requirements
• Procedural and process changes resulting from differing global business practices
• Developed training requirements for global finance users
• Developed and implemented a systematic process to merge three (3) SAP company codes into one (1)
• Developed North American P&L reports in SAP Report Painter
• Managed the business requirements gathering process
• Liaison between Cognos implementation and SAP Global Rollout:
• Coordinated mapping of management reporting structure from SAP to Cognos
• Coordinated mapping of SAP cost centers and cost elements from SAP to Cognos
• Completed Cognos Analyst Training course
• Wrote the requirements for creation of Microsoft Analysis Services cubes for global management reporting