PROFILE

• Strong and disciplined QA Analyst with 6 years testing experience on multiple platforms - Java, .NET, and varied web, client-server, enterprise, and cloud & SaaS based applications.
• Fresh experience cross-browser web, content, and digital testing for mobile devices and operating systems - iPhone 5, 6, 6+, Android, iPad, iPad Mini, Latest iOS and Android OS.
• Involved in full end-to-end testing throughout the entire test lifecycle - test development, planning, use-case, scenario, and test scripting; functional, integration, system, regression, UAT, and Prod testing & support.
• Adapting to various SDLC methodologies as needed in loose, structured, and blended environments - Agile, Test Driven Development (TDD), Waterfall - adhering to quality standards and regulations - CMMI, ISO, HIPAA.
• Working knowledge of industry standard testing tools - Jira, Confluence, Quality Center, Team Foundation Server (TFS), Bugzilla, Fogbugz, SoapUI, PL/SQL Developer, Oracle SQL Developer, SQL Server Management Studio.
• Cross-training in various business sectors, Marketing and Marketing Broadcast Media, Software Development Shops, ECommerce.
• Daily cooperation with Interactive Producers, Account Managers, Product Owners, Architects, Business Analysts, QA Managers/Leads, Project Managers, SCRUM Coaches, Developers, Release Management, Operations and Support teams.
• Self-starter who can jump in, assess the situation, ask the right questions, devise a plan, adjust to tight deadlines and demanding business goals, and learn new processes and applications FAST with little or no guidance.
• Ability to translate well-defined, or conversely loose Acceptance Criteria & Requirements into high-level test scenarios and detailed test cases. Experience writing test scenarios on-the-fly with zero Requirements or absent Done Criteria based on Use cases, High Level Design (HLD) documents, Developer Implementation Plans, or simple ad-hoc testing of early/legacy builds and prototypes.
• Versatility in switching gears from test planning & development mode (requirements and test data gathering, test scripting and cases) to heads-down testing debugging, and troubleshooting modes, and vice-versa.
• Comprehensive Defect Management and Reporting - with or without tools - tracking, documenting, testing, and controlling the workflow and assignation of stories, defects, bugs, and other issues.

TECHNICAL

Manual Testing: Functional (Black Box), Web, Database (Gray Box), Integration, Sanity, Smoke, Regression, System, User Acceptance, Usability Testing, Alpha Beta, Ad-Hoc

Mobile Testing: iOS8, iOS9, Android OS, iPhone 5 +, Android, iPhone, iPad, iPad Mini

Test Management: HP Quality Center, Microsoft Team Foundation Server (TFS), Visual Studio, Test Manager, Atlassian Jira, Bugzilla

Test Languages: Java, SQL, PL/SQL, HTML, CSS, XML, XPath, JavaScript

Platforms & Environments: Eclipse, Subclipse, Subversion, SVN, Apache Maven, .NET, ASP.NET, Java, JDK, J2EE, Web Services, SoapUI

Databases: Microsoft SQL Server Enterprise, Oracle 11g, 10g, MySQL

Application Servers: J2EE, JBoss, ATG, Dynamo, Oracle AS 10gAS Rx

Web Servers: Internet Information Server (IIS), Apache, Sun Java System Web Server, Jenkins

Project Management: Jira, Confluence, Microsoft Lync, SharePoint, Communicator, Live Meeting, Cisco WebEx

Browsers: Microsoft Internet Explorer 7-11, Mozilla Firefox, Google Chrome, Apple Safari, Opera

Plugins: IE Web Developer Tools, Firebug, Fiddler

Operating Systems: Microsoft Windows (7+), Apple Mac OS X

Office Applications: Microsoft Office, Outlook, Excel, Power Point, Apache OpenOffice

Web Development: HTML, CSS, XML, Visual Studio, Adobe Dreamweaver, Flash

Multimedia: Adobe Photoshop, Premiere, After Effects, Apple Final Cut Pro

EXPERIENCE

Confidential - Minneapolis, MN

QA Analyst / Mobile Tester

Responsibilities:

• Traditional Waterfall approach combined with an Agile Business and Development 'elasticity'; frequent collaboration between Executive/Interactive Producers, Account Managers, Information Architects, and User Experience team members via Jira, AtTask, Basecamp, Sharepoint, FogBugz.
• Tight communication with QA Manager and offshore Leads and Testers, implementing test plans and developing test cases from Creative Comps, Copy Decks, BRDs, and FRDs; coordinating test execution with Offshore QA and Dev.
• Managing the Jira and Fogbugz daily ticket/issue workflow and distribution - defects, bugs, inquiries, tasks, and updates - validating QA and Production fixes, evaluating defect severity, assigning tickets, and closing issues post-Release.
• Cross-browser manual web, mobile, and content testing using native, virtual, and mobile device browsers and plugins - Mac and Windows desktops, laptops, iPhones, Androids, iPads, Android Tablets, all popular and current browsers.
• UAT coordination, working with third party vendors and UAT/QA team leaders to develop specific test strategies that best support the clients' unique user experience and business needs.
• Javascript error debugging and Regression after Omniture updates.
• Automated web form testing using Selenium IDE browser plugin record & playback functionality.
• iOS beta testing, phone app install and feature testing via TestFlight.
• Investigating and validating customer issues reported by the clients' CSR and Support teams.
• Approving Customer Content for interactive web sites through special frontend systems and data repositories.
• Making recommendations for updating/dropping select browser support for mobile devices to streamline test coverage - drop IE7 testing in XP, start supporting iOS6 for iPhone5.
• Contributing valuable QA input, considerations, and critiques during initial creative stages, BRD/FRD development, and post-Prod UAT operations.
• Communicating potential QA resource gaps, and notifying Producers of any technical risks that may impact deadlines.

Environment: Jira, Confluence, Fogbugz, TestFlight, AtTask, Basecamp, Mac OS, iOS8, iOS9, Android OS, Windows 7+, .NET, Hudson, AEM, J2EE, MediaManager CMS, HTML, CSS, Firebug, VMWare, Photoshop.

Confidential - Brooklyn, NY

QA Analyst

Responsibilities:

• New features tested and delivered include: search bar functionality, header footer redesign, tabbed navigation, video slideshow implementation, new dynamic AJAX calls and Javascript functionality, and merging CSS snippets into larger locally based repositories, and regression testing managed content flow.
• Working closely with Product Owners, Business Analysts, and the UI Design, Content Development, and User Experience (UX) teams to define Acceptance Criteria and solidify Requirements from Feature inception to Release, production-support phases. Identifying test data needs upfront, and coordinating with other team Leads to gather, create, and maintain reusable data for QA and Dev.
• Constructing high-level test plans, deriving test scripts and cases from Requirements, Design Specs, and functioning Axure web prototypes, estimating QA timetables, and allocating available resources.
• Testing Site Registration, various User Access Levels for single-sign-on Administrator, Internal, and End-User entry points, and Account & Profile Maintenance functions. Login and user account database validation using Microsoft SQL Management Studio.
• Http/https and DNS security testing.
• Managing Flash and video content via in-house developed content management tool, testing the configuration of different sites to use this new delivery system.
• White box design testing for ASP, HTML, and CSS pages, using IE Web Developer Tools, Mozilla Firebug.
• Defect Management and Agile Story tracking using Atlassian Jira and Confluence.

Environment: Jira, Confluence, Axure, Windows 7, Mac OS X, SQL Server, .NET, .ASP, SQL, HTML, CSS, XML, Xpath, Firebug, Dreamweaver, Photoshop

Confidential - Austin, TX

QA Analyst

Responsibilities:

• Heading up rotating SCRUM sessions to assess current deliverables and backlog stories, defects, and bugs. Defect Management using HP Quality Center, following prescribed Defect Lifecycle workflow, creating and modifying QA Dashboards, and exporting outstanding defect reports for Standup and Product Owner (backlog) prioritization.
• Working with the Product Owners and Business Analysts and Development teams to understand define Done Criteria for each Story, and reach out to the appropriate Business and IT teams for assistance in setting up test environments, harnesses, and data.
• Writing up Test Plans for individual projects, and outlining the high-level test scenarios. Breaking out the high-levels into test cases, importing them into Quality Center, and mapping them back to Requirements for full traceability. Setting test cases in the Test Lab module for manual & automated execution.
• Standard web forms and link verification on the .com frontend, MySQL database validation. Teamed up with the Designers and UI Developers for White Box testing of various HTML pages and CSS stacks for cross-browser compatibility, and automation tagging.
• Joined up with UAT/UX team members to reconcile managed content and display issues pertaining to available/unavailable Product Inventory records maintained in the database.
• Online enrollment, registration, and login testing for the wellness portal and shopping cart apps, verifying user data is saved/remembered correctly via cookies and updated correctly in the db tables.
• Troubleshooting and performance testing for a PHP newsletter email system, that utilized special web services to identify users in the customer database and auto-send dynamic HTML emails via subscriptions, digests, and groups.
• QA for the Holiday shopping cart system, verifying products could be added to the cart, conformed to Design Specs, received pricing info via webservices, and were able to be purchased via credit card or PayPal with order confirmation. Manual Credit card BIN range testing for Mastercard, Visa, American Express, Discover - comparing front-end interactions and error-handling with system properties files.
• Webservices testing via SoapUI, modifying endpoints, importing XMLs, tweaking tags and inputs, and validating outputs.

Environment: Quality Center, Windows XP, SoapUI, MySQL, SQL, VB Script, Java Script, HTML, CSS, .NET, Dreamweaver, Photoshop