PROFESSIONAL SUMMARY:

• Over 1 year of experience as a Systems Analyst in Finance Domain with extensive experience in requirement gathering, client interaction, process analysis, systems analysis
• Effective story writing technique in JIRA; stating Acceptance Criteria & Assumptions, and also identifying Dependencies
• Excellent experience in analyzing the data flow & business process flow
• Strong practical knowledge of SCRUM in the Software Development Lifecycle (SDLC)
• Experience in conducting Risk Analysis, Impact Analysis and GAP Analysis and preparing Problem Statement Matrix
• Managed project dashboards (JIRA), change requests, issue escalations, resolutions and mitigations
• Worked closely with the Product Owners (PO) and other stakeholders for requirement elicitation, planning, projects tracking and for handling change management
• Possess excellent understanding of SQL, JavaScript, Angular JS, Node JS, CSS, Ajax and JAVA
• Experience in working with Content Management system (CMS) - SDL Tridion
• Adept in using MS Visio in creating various UML diagrams like Activity, Sequence, Use case, Data flow & ER diagrams and in using Mockup Screens to create prototype
• Extensively interacted with the QA Team in executing the Test Plans, providing test data, creating Test Cases, Test Reports and collecting the Test Metrics
• Reviewed, maintained and executed detailed Test scripts for unit testing, SIT and UAT, analyzing and fixing the bugs.
• Collaborated with offshore Testing team and carried out GUI testing, Regression testing and stress testing in stage environment
• Experienced in handling Production installs, by checking real and non- real logs using SPLUNK
• Good knowledge in writing XML Schemas and XSL understanding and experienced with Restful Web Services, SOAP, WSDL
• Excellent knowledge in Corporate Finance, Investment Banking, Credit Risk (Enterprise Risk Management), Asset Management, Wealth Management, Risk Management, Investment Products
• Excellent knowledge in mutual funds, portfolio management, SOX and GAAP
• Knowledge of regulatory and compliance requirements such as K-Y-C, AML, FDIC IDI, Dodd Frank, BASEL I, BASEL II & BASEL III
• As a certified Scrum Master shadowed PM and carried out various Scrum Standups, attended Scrum of Scrum (SOS) and conducted other pre and post Scrum meetings
• Proven track record of adding significant value and producing high quality work under time constraints
• Defects tracking using QC/HPQC and prioritizing outstanding defects in reporting system (JIRA & QC). Co-ordinated between development team and the management team to resolve any conflicts/defects in terms of requirements
• Experienced in reading/creating the requirements Artifacts, Business Requirement Document (BRD), Low Level Document (LLD), System Requirements Specifications Document (SRS), Use-cases, Functional Requirements Document (FRD), Technical Requirements Document (TRD) and Change Requests Planning (CRP)
• Dedicated & Self- motivated, proven leadership capabilities and time management skills
• Strong Communication skill and ability to communicate with teams located in different geographical locations such as China, Poland and Ireland

TECHNICAL SKILLS:

Technology: SQL, JAVA, Windows, HTML, UML, JavaScript, AngularJS, Node JS, Parasoft Virtualize, SoapUI, Advance Rest-Client

Microsoft tools: Excel, Word, Power Point, Access, Outlook, MS Project (Gantt Charts), MS Visio, SharePoint 2007/10/13,

SDLC Methodology: SCRUM and Waterfall

Statistical: Process Modeling, Risk and GAP Analysis, Elicitation Techniques, Framing KPI’s, Reporting Dashboard (JIRA), Minitab

Domain Tools: SDL Tridion (CMS), HPQC, JIRA, Git, Stash, uDeploy, Parasoft Virtualize, HP service Manager, Peoplesoft HRMs

Data Warehousing (Knowledge): Data Marts, OLTP, OLAP, ROLAP, MOLAP, HOLAP, Query/Reporting, Multidimensional Analysis, Data Mining, Drill Down/Roll Up, MDM

Financial: Equities, REITS, Fixed Income, securities, foreign exchange, bonds and derivatives, insurance, mutual funds, REITs and check processing, trading & risk environment, credit, interest rates, equity, foreign exchange, treasuries and mortgage concepts

PROFESSIONAL EXPERIENCE:

Confidential, Durham, North Carolina

Business Systems Analyst

Responsibilities:

• Attended Focus groups with the business owner and selected users to understand their need and also the business requirements.
• Interacted closely with the other BAs (Business Analyst) and PO (Product Owner) through user interviews to elicit requirements
• Ramped up my off shore team in China and as well as the team members in Boston and North Carolina by providing them necessary access to development and QA platforms/tools
• Collaborated with HR team and posted documentation and weekly quizzes using PeopleSoft HRMs in order to evaluate the team; including myself.
• Decomposed the Epic with PO; Created several JIRA stories and prepared the Product backlog
• Participated in Product grooming session alongside SM and PO
• Worked closely with UXD team in creating the initial wireframe of CXM calling it “Template B”
• Conducted weekly story review and Knowledge Transfer (KT) sessions with new team members as the team was new and I was the only source of info.
• Worked closely with publishing team and Legal review team in getting the digital content ready on time
• Assisted developers in writing JSON for numerous digital contents both visual and text.
• Linked CXM with the Portfolio accounts of the CC users using ‘Fortress’: tool to provide entitlement
• Acted as Fortress admin in providing test accounts for the Fid.com Page; enabling certain accounts for automation testing
• Created CXM entitled card on the Portfolio Summary, essentially for CC customers routing them to CXM App.
• Worked with Measurement team and created story for getting monthly metrics report on number of visits, clicks, article helpfulness widgets etc. for business reporting
• Later, handed over the CXM application to SDL Tridion (CMS) team hence making the content change flexible and automated.

Confidential

Business Systems Analyst

Responsibilities:

• Conducted one-one with the SME and analyzed the overall architecture of Confidential
• Created Entity-Relationship (E-R) diagram which helped the team understand all the moving pieces such as APIs, web services etc.
• Acted as an interface between the PO and the IT team in analyzing the system dependency at an initial requirement gathering stage
• Worked with SDL Tridion team (CMS) in developing the templates of the narrative summary cards; where I created the metadata, specified path - order and also created stories in their backlog.
• Monitored the business and legal team’s sign offs on the UX design and digital content of the narrative summary cards
• Handled several change requests arriving later into the sprint from the legal team by effectively analyzing and doing the Impact analysis
• Analyzed and documented the endpoints, request headers and their response using Advance Rest Client
• Also carried out several web service testing using SoapUI
• Acted as a stakeholder for the personalization team (PZN), so that PZN can develop the new entitlement tags for the new narrative summary cards.
• We created a toggle switch for our new narrative summary experience and the traditional view, where I saved the preference of the customers using state API
• We also implemented the same toggle logic for one of our team in OCE under Positions tab on Portfolio page
• Targeted cash accounts and created new Pending order transaction card by leveraging the data from the Activity tab; this made transactions visible on the summary tab itself.
• Contributed in Front-end development using Node.js
• Used Parasoft Virtualize and virtualized the real services so that QA team can test the rare case scenarios by changing the token in uDeploy
• Recently implemented Planning and Guidance engager card for users with retirement goals, helping them educate a little more by providing more content and functions
• Also took over the work of routing Fid.com to Fidelity’s new acquisition “E-money”, created a SSO (Single sign On) link from Fid.com to E-money (Highly dependent work so far)
• Traced defects in QC and conducted weekly team meeting, where we took decision on the status of all the new and mainly old defects
• Involved in reviewing the test-outlines developed by QA team, and checked for all the test scenarios
• One of the major work was creating the test accounts for all the scenarios, mostly rare scenarios so that QA team is not blocked when story is moved to ready for QA
• Shadowed my Project Manager and participated in SOS and other business requirement gathering meetings
• Conducted functional testing during production nights on all the servers and checked for erroneous logs using SPLUNK.
• Communicated effectively with offshore team in China every other night as the team was new and personally I don’t like team members blocked.
• Triaged issues/defects whenever needed, most of the times onshore team handled it pretty well.
• Handled the post-production issues from Phone reps using HP Service Manager and took necessary actions
• All the new narrative summary cards were our MVP for Q4.0, which went live in January 2016

Confidential

Business Systems Analyst

Responsibilities:

• Interacted with the Tech Lead on the Online Trading team and went through the Digital Platform architecture, Soap Services for ECA (Brokerage), FILI (Annuities) and WI accounts.
• Facilitated UXD meetings and signed off on final Trade Ticket designs/wireframes along with PO
• Conducted GAP and Impact Analysis to migrate the classis trading experience to match with the NextGen trading experience
• Conducted code analysis on the NextGen and Classical Trading ticket in order find the missing indicators such as Fund Code and Sec Codes (Security Indicators)
• Introduced “Drawer” under the different positions such as Mutual Funds, Equities/ETFs, Annuities, Bonds, Options (Call/Put) etc.
• Used SoapUI to find the unique security indicators/tags for each asset and compiled in the JIRA stories in order to reduce work load on developers
• Updated the DPPSON with our new indicators by synching our deliverables with DP team’s
• Worked with Legal Review team and evaluated the language of various Footnotes hence getting the sign-off on time
• Virtualized the response of various rare test data, replaced the endpoint in uDeploy and performed Front-end programming to change the data accordingly in Angular.js
• Acted as PO and worked with Business in gathering the ever changing requirements and made sure on-time delivery of deliverables
• Learnt Automated Script (Protractor) and Unite test writing during Lunch and Learn session and contributed towards improving the overall test coverage
• Acted as a single point contact for the Positions tab and handled post-production issues through HP Service Manager
• Documented the entire learning about different SOAP service responses and new indicators introduced on Sharepoint for Knowledge Transfer

Hardware/Software: Parasoft Virtualize, MS Visio, MS Project, MS Office Suite(MS Word, MS Excel, PowerPoint), SoapUI, HP Service Manager, SDL Tridion, HPQC, Sharepoint, uDeploy, Stash, Jenkins, Nexus, SPLUNK, Webstorm (IDE)