SUMMARY:

• Senior business analyst with 10+ years of industry wide experience in the domain of Banking/finance and Mortgage with solid understanding of Business Requirement elicitation techniques, Business Requirements Gathering, Business Process Flow and Business Process Modeling
• Strong understanding of Mortgage banking, Credit Approval System, MBS, SOX and Basel accords and Investment banking (Stock exchange, Fixed income, Stocks/bonds, equities, options/futures, trading operations, mutual funds etc.)
• Great Knowledge on Revenue Accounting System. Great Knowledge on Asset Pricing Model and Worked on Capital Markets and Securities.
• Adept at preparing Business requirements documents (BRDs), Functional requirements documents(FRDs), defining project plans and delivering project reports
• Lead and worked with teams to examine and solve business problems by accurately analyzing the needs of clients and helping them achieve improved quality and value for their customers, strong leadership and mentoring skills, and highly proficient organizational and computer skills
• In depth knowledge of RUP’s Iterative Software Development Life Cycle (SDLC) process, Agile Software Development and Waterfall models
• In - depth knowledge in statistics, quantitative methods, economics, corporate finance, Financial reporting, portfolio management, equities, fixed income, derivatives having cleared Chartered Financial Analyst(CFA) level 1 exam
• Successful in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) using MS Visio
• Experienced in using different UML diagrams including use case diagrams, sequence diagrams, activity diagrams and wireframe diagrams
• Skilled at performing GAP analysis, Financial Analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis.
• Experience in developing Test Plans, Test Scenarios and Test Cases based on functional requirements
• Well versed with all phases of Agile Methodologies (SCRUM,KANBAN)
• Excellent skills in Business Analysis, OO Analysis, Data Analysis, Requirement Analysis, Business Modeling and Use Case Development using UML methodology, Project Management Methodologies include RUP, SDLC, and Waterfall
• Experience with Structured Query Language (SQL) and Statistical package R
• Excellent communication and presentation skills. Experience working with business user as well as senior management
• Proficient in conducting and organizing Functional Design Sessions for example JAD Sessions with Business, IT partners and engage all stakeholders, particularly Business Team/SMEs/Product Owner, to prioritize work for input into IT Release planning.
• Experienced in assisting the product owner with keeping the backlog groomed and various product owner activities

TECHNICAL SKILLS:

SDLC Methods: Agile (SCRUM, KNBAN), Rational Unified Process (RUP), Waterfall

Tools: MS Office, Visio, MS Project, Requisite Pro

Databases: Oracle, IBM DB2, SQL Server

Operating Systems: MS Windows X, LINUX, Sun Solaris, Mac OS X.

Statistical Packages: R, SAS/Base, SAS/ODS, SAS/SQL, SAS/ACCESS

Programming Languages: C, C++, Python

Other Tools: Microsoft Project, ERWIN, TOAD, MS Office, MS FrontPage, Dreamweaver.

PROFESSIONAL EXPERIENCE:

Confidential, Akron, OH

Sr. Business Analyst

Responsibilities:

• Worked as a Business Analyst to support the re-design of the Mortgage Asset Management System.
• Participated in the research and development of business opportunities and ideas within the scope of the project.
• Contributed to the definition of scope, preparation of work plans and definition of business requirements.
• Worked with major business areas including customer service, escrow and reserve administration, collateral inspection and monitoring, purchase acquisitions.
• Reviewed and assessed information gathered, defined key facts and issues, identified potential problems and facilitated problem resolution.
• Identify data elements from the source systems, performed data analysis to come up with data cleansing and integration rules for the ETL process.
• Extensively used Date Stage for transformation and mapping in ETL process.
• Directed and engineered the integration with Encompass
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Mortgage Servicing, Loan Monitoring and Asset Management.
• Gathered and documented User Stories, Business Requirement Documents (BRD) and Functional Requirement Specifications (FRS) using interviews, requirement workshops, business process descriptions, business analysis and work flow analysis
• Performed extensive requirement analysis including data analysis and gap analysis.
• Developed business requirement specification documents as well as high-level project plan.
• Designed and developed project document templates based on SDLC methodology.
• Comprehensively performed requirement gathering for enterprise reporting system-using RequisitePro.
• Established a business analysis methodology around the RUP (Rational Unified Process).
• Designed and developed all Use Cases and UML models using Rational.
• Helped the testing team documenting the system requirements and testing system development.
• Designed and implemented basic SQL queries for QA testing and report / data validation.
• Set up definitions and process for test phases including Product test, integration test, system test and user acceptance test (UAT).
• Developing strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams.
• Used Doors to understand the impact of changing a requirement and decide whether to include it in the current project and to define the traceability across the entire project lifecycle.
• Functioned as the primary liaison between the business line, operations, and technical areas throughout the project cycle.
• Analyzed research on operational procedures and methods and recommended changes for improvement, with an emphasis on automation and efficiency.
• Prepared project reports for management and others, assisted project managers in the development of weekly and monthly status reports, documented process flows, policies and procedures.
• Maintained the day-to-day ClearCase environment, including monitoring all system logs for errors, responding to reported issues.
• Learnt, administered and taught Rational ClearCase and ClearQuest as well as provided support and training to the department.
• Conducted benchmarking activities to identify best practices.
• Developed training materials and executed training.
• As necessary, assisted with the process of identifying and recommending vendors and assisted with the vendor relationships.

Environment: Rational Analyst Suite (Requisite Pro, Rose, ClearCase, SoDA, Clear Quest), PVCS, MS-Word, MS-Outlook, Excel.

Confidential, Columbus, OH

Sr. Business Analyst

Responsibilities:

• Assisted in creation of Business Vision and Glossary documents.
• Established and maintained agreement with the customers and other stakeholders on what the system should do.
• Conducted Rapid application development (RAD)
• Performed Business modeling in the inception phase to identify current problems in the target organization and to identify improvement potentials.
• Also derived the system requirements needed to support the target organization.
• Developed the Requirement Management Plan during the Inception phase and updated at every major milestone.
• Product owner for developing enterprise reporting and analytic platform, which includes dashboards (Tableau, QlikView), ad-hoc reporting (SAP Business Objects); liaised between business owners and development team; captured business requirements, performed feature prioritization and phased roadmap planning for delivery.
• Developed Kanban summary for the product development teams to manage their workload.
• Managed the Change Requests from the stakeholders using Rational ClearQuest.
• Created RTM (Requirement Traceability Matrix) to associate Use Cases and requirements and to keep track of the changing/Evolving requirements using RequisitePro.
• Provided system developers with a better understanding of the system requirements through creation of SRS document using RequisitePro.
• Created and managed the Business Use-Case model to define functional requirements during the inception, elaboration and construction phases using Rational Rose.
• Used RUP to select and deploy process components for each phase of the project.
• Managed quality and implemented it throughout all disciplines, workflows, phases, and iterations in the SDLC.
• Managed the client expectations and quality assurance and to regularly gather feedback
• Created Test Material. Used Rational Test Manager.
• Involved in creating test Plans, test Cases for white box as well as black Box and defects are conveyed through the Rational ClearQuest.

Environment: Rational Analyst Suite (Requisite Pro, Rose, ClearCase), PVCS, RUP, UML, MS-Visio, MS-Word, MS-Excel, MS-Outlook, MS-Power Point.

Confidential, NY

Business Analyst

Responsibilities:

• Lead JAD sessions with Subject Matter Experts (SMEs), Business users and Medicare Product owners to gather business requirements for project.
• Create, define and document business requirements and workflows.
• Defining current and future state of IT for various applications those are impacted by Medicare renewal.
• Translates business requirements into Functional Technical requirement document for programmers to do coding.
• Serve as originator on initiatives designed to map end to end Medicare business processes.
• Identifying critical business issues, areas of improvement, and to the establish transformation plans and requirements.
• Validated test plan and test cases for User Acceptance Testing (UAT) created by QA team against business need.
• Actively participates in the development and deployment of Process Excellence practices, tools and frameworks.
• Involved in creating new and ad-hoc reports, Data extracting, Data analytics, Data mining using SQL, Access, Excel, Access, Crystal Reports and SAS.
• Responsible for creating new SAS programs and enhancing existing SAS programs for Medicare department based on reporting need.
• Responsible for creating reports using data downloaded from CMS and state website, these repots facilitates upper management to analyze competitor movement in healthcare market.
• Experience with Data Extraction, Transformation and Loading (ETL), query enhancement and managing data relationship with IT teams.
• Managed Traceability matrix for business, functional and use case requirements.
• Assisted quality analyst in creating test plans and User Acceptance Test (UAT) procedures.
• Create process flow for the SAS jobs using MS Visio, design docs and send to testing team.
• Provide day to day direction to the project team and regular project status to the customer.
• Developed standard reports using Base SAS and Macro Language.
• Involved in effective communication between the project team and the customer.
• Used SAS Macros, PROC SQL to extract, sort match test accounts and ODS to HTML, PDF and RTF.

Environment: SAS/Base 9.4/9.3, SAS/EG 5.1, SAS DI Studio, Web Report Studio, Information Delivery portal, Information Map studio, Management Console, Microsoft Add in.SQL Server, Oracle.

Confidential, Trenton, NJ

Sr. Business Analyst

Responsibilities:

• Worked as business analyst to support the re-design of the Mortgage Asset Management System. Extensively involved in the development of Reporting Data Warehousing System.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Mortgage Servicing, Loan Monitoring and Asset Management.
• Conducted interviews with key business users to collect requirement and business process information.
• Developed business process models in RUP to document existing and future business processes.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Designed and developed project document templates based on SDLC methodology.
• Developed business requirement specification documents as well as high-level project plan.
• Comprehensively work with requirement gathering for Enterprise reporting system using RequisitePro.
• Facilitated sprint ceremonies in absence of Product owner and scrum master
• Designed and developed all Use Cases and UML models using Rational.
• Developed Sequence Diagrams, OOD using UML.
• Designed and implemented basic SQL queries for QA testing and report / data validation.
• Established a business Analysis methodology around the RUP (Rational Unified Process). Helped develop use cases, project plans and manage scope.
• Developed requirement reports for day-to-day retail banking needs for opening account, online baking
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Provided Functional Requirement Specifications (FRS) for Global PeopleSoft Integration (AP, GL modules)
• Aligned business requirements to strategic global IT direction for North America's Financial PeopleSoft Integration.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Partnered with the technical areas in the research and resolution of system and process problems.
• Analyzed research on operational procedures and methods and recommend changes for improvement - with an emphasis on automation and efficiency.
• Conducted benchmarking activities to identify best practices.
• Used SQL, Toad, Data Warehousing and Data Cleansing for the arrangement of customer data.
• Used Rational Clear Case and Clear Quest as Configuration Management and Change control tools.
• Performed User Acceptance Testing (UAT)
• Full knowledge of most phases of the Systems Development Life Cycle.
• Ability to work with all members of the project team, following the project through the Systems Development Life Cycle and ensuring business objectives are met

Environment: Rational Unified Process, Rational Rose, RequisitePro, ClearQuest, ClearCase, Rational SODA, OOAD, Java, IBM DB2, HTML, XML, MS Word, MS Access, MS Excel and MS Project.

Confidential

Business Analyst

Responsibilities:

• Involved in Requirements Gathering from user groups and analyzed workflows and UI screen dynamics.
• Customized the RUP framework and implemented it in the project.
• Experience in using iRise 5 Manager to create, edit, and view requirements; trace Business Acceptance Criteria (BAC) to the User Stories and generate reports.
• Created Statement of Work (SOW) document for various capabilities in the initial requirements gathering phase.
• Created Use Cases based on the Business Needs and Features (BNF’s) provided by the business team.
• Experience in using Microsoft SharePoint to centrally store, manage and access business artifacts across all platforms.
• Created Activity and Sequence Diagrams in UML using Rational Rose and also involved in creating the Business Process Models.
• Documented and reviewed high level and detailed requirements in Detailed Design Specification (DDS) document.
• Successfully conducted JAD sessions, which helped synchronize different stakeholders on their objectives and helped the developers to have a clear-cut picture of the application to be developed.
• Worked with the UI Prototypers in creating mock up screens and validated if the requirements are in sync with the prototypes created.
• Experience in UI level Data Mapping.
• Involved in the Defect Management process.

Environment: Irise Manager, Irise Studio, Visio, Sharepoint, JavaScript, Acrobat Reader, MS-Word, MS-Outlook, Excel, Rational Rose, Clear Case, Clear Quest

Confidential

Business Analyst

Responsibilities:

• Perform Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Conducting user interviews at both in-house and client locations, gathering and analyzing requirements using RequisitePro - RUP
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Identify, research, Realize, investigate, analyze, define and document business processes and Use Case Scenarios.
• Conduct workflow, process diagram and gap analyses to derive requirements for existing systems enhancements
• Assist with user testing of systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Responsible for identifying and documenting business rules and creating detailed Use Case
• Worked with development and testing teams to accomplish timely release objectives.
• Using detailed knowledge of application features and functions assess scope and impact of business needs throughout analysis and completion of all enhancement specifications
• Act as a resource in understanding business functions and assists in ensuring the timely and effective implementation
• Developed timelines for project delivery, and managed projects and resources to successful completion
• Liaison for projects with other corporate departments, including Executive, Legal and Information Services as well as vendor relationships.
• Responsible for all project documentations

Environment: MS Word, MS VISIO, MS Access, MS Power Point, MS Excel, Rational Requisite Pro, Rational Clear Case.