Business Analyst Resume

SUMMARY:

Business Analysis and Business Process professional with over seventeen years of IT experience in retail, banking, and automotive industries.
Many years of very successful business analysis and project management; including application development, business process re - engineering, Business Intelligence, Reporting, CRM, and eCommerce.
Extensive experience in business process analysis, writing functional requirement specifications (FRS), business requirement specifications (BRD) and Data Modeling.
Extensive experience in CRM (Customer Relationship Management), Order to Cash, Supply Chain Management, and eCommerce functionality.
Extensive knowledge of Rational Unified Process (RUP), risk analysis, data modeling and mapping, and design using UML, Rational Rose, and Visio.
Extensive experience with Agile methodology and SCRUM.
Excellent leadership skills with communication, organizational, analytical and problem-solving abilities.
Extensive knowledge of Java EE, .NET and other emerging technologies.

TECHNICAL SKILLS:

Databases: Oracle 11g, PL/SQL, SQL, MS Access

Applications: MS Project 2013, MS Visio2013, MS Office, Clarity, Remedy

Reporting Tools: Business Objects (BO)

Defect Tracking/Testing: HP Quality Center / Test Director

Process/Industry Standards: PMI, Six Sigma, Rational System Architect(SA), UML, BPMN, SDLC, Agile methodology, CMM, Rational Unified Process (RUP)

Web Technologies: Java EE, Web Sphere, Web Services

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