SUMMARY:

• Accomplished QA Analyst with over 6 years of experience in Quality Assurance planning, product development and testing lifecycle of software applications.
• Comprehensive knowledge in all phases of SDLC (Software development Life Cycle) and its methodologies such as Waterfall, Agile/Scrum and Iterative
• Attain knowledge in business requirement analysis from Development, Testing, Deployment, Documenting and User Training
• Advance GUI testing knowledge on Enterprise and COTS applications
• Acquire experience in System Requirements Analysis, Manual Testing and Automating test applications
• Experience in identifying Bottlenecks and capable of spot - checking for system solutions
• Experience in GAP analysis to identify deficits and offer solutions
• Extensive knowledge in testing applications in Production, QA and UAT environment
• Applied experience in Test Management tools like Quality Center ALM
• Applied experience in test automation tool like QTP,
• Leadership: Governmental skills and attention to detail; professionally trained in a team administered projects; Determined and results-driven
• Communication: Excellent communication and Coordination skills in interacting with Developers and Business Analysts regarding testing status, reporting and clarifying test results
• Excellent track record of successful completion under tight deadlines
• Effective combination of Logical, Analytical, Communication and Documentation skills
• Experience in Standards Compliance: Verified project software processes and products complied with internal standards, as well as ensuring that corrective measures for software met reliability standards.
• Ability to work independently on multiple concurrent tasks in a dynamic environment.
• Demonstrated initiative, flexibility, and adaptability on previous projects.

TECHNICAL SKILLS:

• Microsoft Office (Outlook
• Word
• Access
• Excel
• PowerPoint)
• Tableau
• MS Visio
• SharePoint
• Remedy Change Management tool
• Requisite Pro Requirements Management tool
• JIRA
• SQL
• Citrix Share. Rational Requirements Composer (RRC)
• Rational Team Concert (RTC)
• Rational Quality Manager (RQM)
• Selenium
• Team Foundation Server.

PROFESSIONAL EXPERIENCE:

Test Engineer/Business Analyst

Confidential, Washington, DC

Responsibilities:

• Support Benefits Delivery Management in the development of User Acceptance Test procedures. Deliverables include test cases, test scripts, use case specifications, customer acceptance form, and test completion report.
• Expert in analyzing test results to ensure existing functionality and recommend corrective action.
• Perform defect analysis and validation.
• Requirement gathering, regression testing, gap analysis and meeting facilitation.
• Analyze and make recommendations to Claims and Pension Service for business policy/procedure updates resulting from process changes.
• Ability to work on multiple projects simultaneously
• Supports user acceptance testing, and provide recommended changes to business policy.
• Support testing to ensure VBMS performs as intended in a production environment prior to deployment.
• Prepare analyses and comparisons of alternative testing and business acceptance strategies for achieving VBMS objectives.
• Validate quality processes by establishing product specifications and quality attributes.
• Determine operational and performance qualification.
• Test business applications for functionality, accuracy and adherence to requirements.
• Support processes that enhance VBMS policy, procedures and QA compliance.
• Perform complex data analysis, reporting and recommend improvements.
• Conduct smoke tests in different environments after deployment
• Develop and implement a quality program that includes reporting, tracking, and analyzing key performance and monitoring quality procedures, evaluating system quality and efficiency, and participating in system reviews and testing.
• Assure that quality data is collected, processed and analyzed in support of operational projects.
• Provide service to business and development teams managing change, standards compliance, tool administration and support
• Gather and analyze information from users needed for the development and modification of the data collection systems. Interact with team members, and others to accomplish the data collection and quality needs of the organization.
• Training and assisting new hires.
• Educated end-users with online training sessions and provided test data and scenarios that reflected day-to-day activities, enhancing user knowledge and skill.
• Coordinate with application developers, QA analysts and support personnel to maintain consistent configuration states across environments
• Provide support for the project documentation and tracking of key deliverables
• Provide support for the software builds to be deployed in development, testing, and production environments

Test Engineer/Requirement Analyst

Confidential, Arlington, VA

Responsibilities:

• Coordinated thoroughly with end customer's staff to elicit and design good requirements to be utilized for coding.
• Developed user documentation for functional usability testing and system training.
• Attend periodic meetings with customer staff and development team
• Conducted training and facilitated in creating training documentation for help desk which included prior and current users.
• Utilized business process modeling to facilitate requirements analysis and define business solutions.
• Supported SDLC testing phase to support test planning, test script creation, and script execution
• Worked with the Functional and Business Tech Leads in gathering the business requirements and delivering the BRD's throughout NSF migration process from SharePoint 2010 to SharePoint 2013.
• Involved in weekly walkthroughs and inspection meetings, to verify the status of the testing effort and the project.
• Experienced in scheduling, facilitating, and participating in online WebEx meetings, Joint Application Development (JAD) sessions, as well as scribing and distributing meeting minutes among all meeting participants to expedite and streamline the requirements gathering process.
• Assisted Quality Assurance Team members, Business Analyst and Developers through all phases of the testing lifecycle.
• Performed End-user/User-acceptance type roles (does the application work/look the same on IE, Firefox, Chrome)
• Assisted Manager by providing automation strategies, Selenium Automation and JIRA reports.
• Used Quality Center as Test Repository for Requirements, Test plans.
• Validated the NSF website to ensure that the pages on the website conform to the standards defined.
• Performed Defect Tracking & Management in JIRA. Generated automated daily reports using JIRA API.

Quality Assurance Analyst/Business Analyst

Confidential, Lanham, MD

Responsibilities:

• Gathered and documented the architectural plans and maximizing book sale productivity by twenty percent.
• Conducted user interviews, gathered requirements, and analyzed the requirements.
• Worked on issues with migration of Data from development to QA-Test Environment
• Gathered and documented the architectural plans for migrating all church processes from a legacy platform to an automated system
• Developed test plans, test scenarios, test cases, traceability matrix, test summary reports and test execution metrics.
• Attended daily Sprint meeting to determine and document daily accomplishments, next day objective and identifying/removing any impediments.
• Created and transformed business requirements into software requirement specification (SRS) using MS Word and Rational Requisite Pro.
• Designed customized test cases and scripts based on requirements for both internal testing (within the Scrum team) and external/UAT testing (business owners and end users).
• Planned and facilitated user acceptance testing (UAT) and performed onsite and remote testing.
• Estimated QA effort and worked with project lead on release planning
• Worked on issues with migration of data from development to QA-Test Environment
• Performed End-user/User-acceptance type roles (does the application work/look the same on IE 11)
• Conducted peer review and collaborated with other Test Engineers, development team and operation personnel
• Attended daily Defect Review call with Clients, external users, PMO and Test Lead in assessing and redistributing logged incidents to appropriate defect owners
• Effectively communicated testing activities and findings in oral and written formats.