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Implementation / Business Analyst Resume

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San Francisco, CA

SUMMARY:

  • A highly experienced HCM Consultant / Business Analyst who has demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries and fast - paced environments.
  • Strong business qualifications with an impressive track record of more than 13 years of hands-on experience in strategic planning, systems implementation, human resources, training, coupled with 3 years of project management; and over 10 years of HCM & Oracle ERP global full life cycle implementation experience.
  • Holds a National Clearance which qualifies me to work in any capacity for Military & Government.

BUSINESS ANALYST SKILLS:

  • Business Analyst for several HCM global full life cycle implementations and upgrades
  • Develops Implementation Plan: Requirements Gathering, Business Workflow Analysis, Data Flow Assessment, Customization and Enhancement, Delivery and Rollout, End User Training
  • Prepared Oracle ERP HRMS quality assurance plan, test plan, test suite, test cases and test execution strategy.

PROJECT MANAGEMENT SKILLS:

  • Project Manager for several HCM global full life cycle implementations and upgrades
  • Developed and maintained several project plans using Microsoft Projects
  • Work extensively with client management on completing project deliverables
  • Managed several teams of HRMS application analyst
  • Interviewed and staffed several projects with application analyst

QUALIFICATIONS INCLUDE:

  • Large Scale Project Management
  • Middle Office Operations
  • Process Re-engineering
  • Business Case Development
  • Planning & Resource Allocation
  • Management & Project Reporting
  • HR Reporting & System Development
  • Workflow Documentation & Optimization
  • Systems Requirements & Integration

PROFESSIONAL EXPERIENCE:

Implementation / Business Analyst

Confidential, San Francisco, CA

Responsibilities:

  • Demonstrated proven knowledge and success, as both an individual contributor and functional team member, with identifying and addressing client needs related to consulting, designing, and implementing various Oracle application-based solutions Core HR, Oracle Fusion Cloud Talent Management, Oracle Fusion Cloud Absence Management, Oracle Integrated Talent Management Solutions, Performance Management, Success Factors, Taleo (TEE) Recruiting & Talent Acquisition:
  • Implementation / Business Analyst throughout project lifecycle.
  • Implemented Oracle Integrated Talent Management Solutions.
  • Setup & configured performance management to support workers, managers, and leader’s evaluation & performance review process.
  • Setup & configured goal management, enabling the client to set, track and manage organizational and individual goals & closely align them with talent management.
  • Setup & configured a single learning management system for employees, applicants, and customers.
  • Setup & configured recruiting process for candidates, recruiters, and hiring managers.
  • Linked employee performance to measure planning, budgeting, & compensation approval.
  • Enabled client the ability to manage requisitions and candidates.
  • Aligned workforce to organizational goals.
  • Enabled client to effectively manage succession plans.
  • Collaborates with KBPO’s & ITSG to resolve issues and design solutions.
  • Performs varied and complex duties and tasks to meet the client’s specific needs.
  • Structures client’s environment based upon their policies, procedures, and leading practices.
  • Demonstrates expertise to deliver functional and technical solutions.
  • Ensures quality integrated software solutions.
  • Provides coaching, guidance & feedback to develop skills of team members.
  • Serves as a trusted advisor to executive management and overall business.
  • Provides global train the trainer initiatives.
  • Performs consulting presales work when needed.

Project Manager / Business Analyst

Confidential

Responsibilities:

  • Setup & configured performance management to support workers, managers, and leader’s evaluation & performance review process.
  • Setup & configured goal management, which enabled the client to set, track and manage organizational and individual goals & closely align them with talent management.
  • Setup & configured absence plans / absence types specific to the client’s business needs.
  • Reduced risk & ensured compliance with clients internal / external policies.
  • Optimized absence entry & streamline process with smart transactions.
  • Enabled client to efficiently manage absenteeism.
  • Reduced cost associated with absenteeism.
  • Enabled client with absence visibility without comprising privacy or policy regulations.
  • Consistently collaborated with LMS Group to define a strategy for integrating Success Factors into Oracle HCM Integrated Talent Management Solutions.
  • Performed data migration of SF into OTM.
  • Performed setups and configurations
  • Mapped Success Factors values to Oracle Talent Management
  • Loaded SF data into OTM & Identified future state requirements.
  • Managed the full lifecycle implementation and milestones for each phase of the project lifecycle, which consisted of planning, organizing, leading, & budget control.
  • Clarified project scope with stakeholders.
  • Updated and managed the project plan, schedule, and deliverables.
  • Managed project team, consisting of internal / external / consultants of 18, and offshore development team of 4.
  • Developed policies and procedures to support the achievement of the project objectives
  • Assisted with test plans and wrote test cases for various HRMS modules
  • Assisted with testing strategy, testing scope and testing activities.
  • Assisted with testing criteria, assumptions, dependencies and constraints.
  • Identified the testing team, their allocation and their testing schedule.
  • Defined stakeholders of the project for ERP implementation.
  • Developed communication and escalation mechanism.
  • Defined work environment, task details and the responsibilities.
  • Identified risk management with risk mitigation plans.
  • Assisted with defining test deliverables and the reporting tools.

Senior Consultant / Project Manager / Business Analyst

Confidential

Responsibilities:

  • Assisted with aligning client’s workforce to corporate objectives.
  • Oversaw setup a single source of truth for employee data
  • Managed talent globally, while addressing local country requirements
  • Identified the common issues facing PwC's clients of all Industries and Sectors.
  • Managed the overall support needs and concerns around the client’s key business processes in an Oracle environment.
  • Identified and addressed client needs: building solid relationships with clients; developing an awareness of Firm services; communicating with the client in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to management.
  • Identified personal and team roles; contributing to a positive work environment by building solid relationships with team members; proactively seeking / providing guidance, clarification and feedback to less-experienced staff.
  • Managed go/live, cutover, data migration, and post production support activities.
  • Deployed project on time and within budget.

Senior Consultant / Project Manager / Business Analyst

Confidential, New York, NY

Responsibilities:

  • Project Manager / Senior Consultant / Lead Business Anal yst for upgrade & process reengineering
  • Managed consulting team of 3 functional analyst, 2 techno-functional analyst, 3 technical analyst, and 4 developers, along with the internal project team, stakeholders, and executive management.
  • Setup & configured absence plans / absence types specific to the client’s business needs.
  • Reduced risk & ensured compliance with clients internal / external policies.
  • Optimized absence entry & streamline process with smart transactions.
  • Enabled client to efficiently manage absenteeism.
  • Reduced cost associated with absenteeism.
  • Enabled client with absence visibility without comprising privacy or policy regulations.
  • Determined the organizational structure of the project team, identified roles and positions, & identified services to be provided by external companies.
  • Develop policies and procedures to support the achievement of the project objectives
  • Identified project team responsibilities and accountability, lessons learned.
  • Defined roles and responsibilities, lead project planning and tracking, performed risk management, and applied best practices.
  • Clarified project scope, project plan, and schedule.
  • Developed communication plan for project sponsor and team, promoted client involvement & mentoring, and overall good working relationships.
  • Assisted with preparations of test plans and test cases for HRMS; outlined the importance of HRMS testing / criticalities of HRMS testing and a road-map for the preparation of HRMS testing
  • Collaboratively shared subject matter expertise and experience in leading integrated project teams.
  • Strategically identified process improvement and best practices conforming to a more globally structured operation
  • Provided recommendations and best practices in managing Learning Management Systems (LMS)
  • Standardized talent-related processes which affects an organization’s ability to identify, grow, and develop the talent base, e.g. recruitment, performance management, succession planning
  • Established common global processes across relevant areas of an employee life cycle, e.g. hire to retire

Project Lead / Business Analyst

Confidential, Omaha, NE

Responsibilities:

  • Lead Business Analyst responsible for gathering requirements, writing functional design documents, communicating requirements to technical team members, testing, implementing, and training.
  • Consistently collaborated with LMS Group to define a strategy for integrating Success Factors into Oracle HCM Integrated Talent Management Solutions.
  • Performed data migration of SF into OTM.
  • Performed setups and configurations
  • Mapped Success Factors values to Oracle Talent Management
  • Loaded SF data into OTM & Identified future state requirements.
  • Support and enhance Oracle EBS Applications and integrated interfaces to legacy systems.
  • Support business users on the functionality and use of Oracle EBS modules.
  • Communicated clearly and professionally with users, peers, and all levels of management.
  • Adhered to the processes and policies defined by Client
  • Career Path, Succession, and Advancement
  • Compensation, Rewards, and Recognition
  • Employee Development and Training
  • Employee Satisfaction and Retention
  • HR Mission, Strategy, and Structure
  • Performance Management
  • Recruitment Lifecycle and Selection Process & Best Practices
  • Utilized UPK to develop current state transactions
  • Utilized UPK to online learning tutorials
  • Utilized UPK to develop LMS best practices
  • Development of an HCM “Roadmap ” to provide direction required to standardize and consolidate back-office processes and enabling technologies (ERP)
  • Introduce new reporting (EPM) capabilities needed for running the combined global organization
  • Identify any “quick-wins” which could be acted on in a timely manner
  • Adopt leading practices by leveraging Oracle Accelerators through the process
  • Determine appropriate Oracle EBS R12 scenario…upgrade vs. re-implementation
  • Interacts with all levels of company's FTE staff from senior executives to clerical staff

Project Manager

Confidential, San Francisco, CA

Responsibilities:

  • Utilized Sharepoint document management and collaboration tool with Oracle HRMS as a single source of truth; consisting of project management, communication plan, implementation and migration, training & user adoption.
  • Co-Managed initiatives for Oracle HTTP Server (OHS) platform / Oracle security framework, which consisted of the integration of Oracle Access Manager and Oracle Single Sign-On
  • Co-Managed and oversaw full lifecycle implementation of ESPP & Stock Options
  • Worked with Tech Ops team to ensure all Solium / Oracle interfaces with vendors are configured, tested and working properly
  • Conducted account reviews with vendor to evaluate performance and adherence to SLAs
  • Drove OOD Instance strategy
  • Coordinated testing activities (UAT, SIT, etc.)
  • Oversaw development of training for ESPP & Stock Options
  • Facilitated vendor meetings, documented minutes and managed action items
  • Utilized Project Plans to detail implementation/conversion of module
  • Interacted with all levels of company's FTE staff from senior executives to clerical staff
  • Conducted full planning & assessment of Oracle OLM R12.1.2
  • Assisted with Oracle OLMR12.1.2 Vendor Selection Strategy

Project Lead / Business Analyst

Confidential, Bloomfield, CO

Responsibilities:

  • Oversaw migration strategy of PeopleSoft to Oracle, consisted of data cleanup, legacy data, load validation, and setups and configurations.
  • Lead recruitment full lifecycle implementation activities from preparation, selection, to appointment process
  • Setup and configured recruitment system so users can apply to internal job postings, perform employee referral, and interview tasks
  • Assisted with identifying staffing requirements
  • Setup and configured vacancy details and activities for posting to 3rd party websites
  • Identified vacancies in environment and created various recruitment activities such as advertisement
  • Identified client stages of the selection process and tracked applicants progress
  • Setup applicant process flows from the recruitment process to employee administration
  • Managed and oversaw entire Oracle HRMS implementation
  • Gather Business Requirements (RD 50) for OLM/MSS/ESS/iREC
  • Completed Configuration Documents (BR100) for OLM/Self-Service/iREC
  • Utilized UPK to document the As-Is / Future State and process flows
  • Utilized UPK for Training Material & Development
  • Utilized UPK for Train the Trainer Initiatives
  • Utilized UPK & OLM to create courses and learning paths
  • Utilized UPK & OLM to create learning catalog & content
  • Deployed Training Initiatives at multiple client sites globally
  • Designed and structured the enterprise catalog to support each organization at globally
  • Setup and configured each instance of delivery modes to handle all offerings of learning; online, offline, instructor led, self-paced
  • Setup up online player options to capture all third-party training and tracking
  • Assisted technical team to setup SCORM adapters
  • Setup enrollments and subscriptions to handle mass enrollments and single enrollment options
  • Setup learners history to capture learners overall enrollment activities and details for past, present, and future planning purposes
  • Setup learner access using permissions and grants
  • Setup learner self-service for online courses
  • Facilitated and administered testing

Project Manager

Confidential, Miami, FL

Responsibilities:

  • Co-Managed functional design for interface with ADP Payroll
  • Co-Managed Full life cycle implementation of Core HR/OLM
  • Co-Managed Business Requirements (RD 50) for Core HR/OLM
  • Co-Managed Configuration Documents (BR100) for Core HR/OLM
  • Managed training Documents and provided train the trainer initiatives to superusers
  • Managed setup of online player options using Oracle UPK to capture all internal / external training
  • Administered and maintained Mercury Quality for overall Testing plan
  • Assisted with development of test scripts using Mercury Quality
  • Assisted with configuring organizational and hierarchical relationships
  • Worked with super users to develop security roles, routing, and responsibilities
  • Coordinated meetings with management teams
  • Provided constant collaboration and communication between all key business process owners
  • Built several instances to maintain setups and configurations; TEST, TRAIN, DEV, QA,
  • Arranged Conference Pilots to demo system and business requirements
  • Facilitated and administered all End-User, Performance, UAT, Regression, and QA testing
  • Made recommendations to management team and key process business owners on developing, structuring, and managing content
  • Conducted multiple interactive workshops
  • Worked consistently with management team and provided constant collaboration and communication between all key business process owners
  • Provided post-production support
  • Assisted with documenting design specs and process flows

Project Lead / Business Analyst Oracle HRMS

Confidential, St. Louis Park, MN

Responsibilities:

  • Project Lead and Business Analyst for Self Service / Learning Management ( OLM)/iRecruitment
  • Managed and oversaw entire Oracle HRMS implementation
  • Gather Business Requirements (RD 50) for OLM/MSS/ESS/iREC
  • Completed Configuration Documents (BR100) for OLM/Self-Service/UPK/iREC
  • Developed process flows for recruit to hire process
  • Completed iRec/MSS/ ESS/ OLM training documentation and provided train the trainer initiatives
  • Designed and structured the enterprise catalog to support each organization globally and internationally; setting and leveraging the primary group; cascading and nesting hierarchies at each functional, business group, and location level
  • Setup online player options to capture all internal / external training
  • Setup recruitment functionality enabling managers / recruiters to post & manage vacancies, process candidates & applicants, manage communication, and create & manage offers & interviews
  • Assisted technical team to setup content server to enable client the ability to manage their own content
  • Assisted technical team to setup SCORM adapters
  • Assisted with configuring organizational and hierarchical relationships
  • Assisted with configuring learner access at management and employee levels, using grants and setting restrictions
  • Setup and configured roles based access control (RBAC)
  • Setup and configured learner self-service for online courses with UPK
  • Setup and configured each instance of delivery modes to handle all offerings of learning; online, offline, instructor led, self-paced
  • Setup enrollments and subscriptions to handle mass enrollments and single enrollment options
  • Setup learners history to capture learners overall enrollment activities / certifications and learning details for past, present, and future planning purposes
  • Setup external learning to capture any learning outside of OLM with UPK
  • Worked with ITSG / IFSG to develop security roles, routing, and responsibilities
  • Coordinated meetings with management teams

Project Lead / Business Analyst Oracle HRMS

Confidential, Solon, OH

Responsibilities:

  • Utilized Sharepoint with Oracle HRMS to manage documentation, deliverables, roles & responsibilities, communication plan, training initiatives, and issues & resolutions.
  • Managed and oversaw entire Oracle HRMS implementation & migration strategy
  • Oversaw migration of PeopleSoft to Oracle
  • Gather Business Requirements (RD 50) for OLM/MSS/ESS
  • Completed Configuration Documents (BR100) for OLM/Self-Service
  • Designed and structured the enterprise catalog to support each organization at globally
  • Setup and configured each instance of delivery modes to handle all offerings of learning; online, offline, instructor led, self-paced
  • Setup up online player options to capture all third-party training and tracking
  • Assisted technical team to setup SCORM adapters
  • Setup enrollments and subscriptions to handle mass enrollments and single enrollment options
  • Setup learners history to capture learners overall enrollment activities and details for past, present, and future planning purposes
  • Setup learner access using permissions and grants
  • Setup learner self-service for online courses
  • Facilitated and administered testing
  • Completed training Documents and provided train the trainer to superusers

Project Lead / Business Analyst Oracle HRMS

Confidential, Dallas, TX

Responsibilities:

  • Oracle R11.5.9 HRMS Applications / Implementation
  • Structured Oracle iRecruitment / Talent Management / Learning Management / UPK
  • Utilized Sharepoint in collaboration with AIMs
  • Performed iRecruitment requirements gathering and gap analysis
  • Setup & configured full lifecycle recruitment process
  • Setup online job vacancies, which enabled managers & recruiters to search for candidates and manage the interview process
  • Enabled recruiters to reduce administrative tasks and focus on promoting the corporate employment brand.
  • Setup applicant tracking to capture selection, ranking, interview, and up to hiring process
  • Setup job boards to enable managers to view postings on multiple websites
  • Setup user access and menus
  • Setup security restrictions and usage
  • Utilized UPK to capture test scripts & test scenarios
  • Delivered UAT and End-user testing
  • Created and maintained project plan using Microsoft Projects
  • Managed project plan daily, made adjustments when necessary, identified impacts, target dates, deliverables, maintained scope of project, and assisted with identifying resources
  • Utilized workflow to manage approvals process and transactions
  • Defined business requirements, re-engineered business process, created solution designs, setup application, created test plans, and trained end users
  • Held weekly status meetings with Functional and Technical Analysts, Client Managers, Stakeholders, and Super Users

Senior Oracle Human Resource Consultant / Business Analyst

Confidential, Washington, DC

Responsibilities:

  • Oracle Upgrade R11.5.9 to R11.5.10 HRMS Applications / Implementation
  • Responsible for Oracle Learning Management / Core HR / Talent Management
  • Defined business requirements, re-engineered business process, created solution designs, setup application, created test plans, and trained end users
  • Configured competencies catalog for both individual and global competencies
  • Configured updates of learner profiles after course completion for both manual and automated processing
  • Setup and configured a separate organization to track status types, assignment / placement, and termination information for Civilian, Contractors, and Contingent Workers
  • Enabled administrators to tie together related courses, assign completion targets and competencies, and publish training packages together
  • Enabled learners to create their own learning paths which consisted of courses they wanted to take
  • Enabled managers to construct a learning path for employees
  • Copied learning objects with attributes
  • Configured manager resources and scheduling tools
  • Configured roles based access control for administrators

Senior Oracle Human Resource Consultant / Business Analyst

Confidential, Memphis, TN

Responsibilities:

  • Oracle R11.5.10 HRMS Applications Support Maintenance/ Training
  • Responsible for Advance Benefits / Self Service / iRecruitment
  • Assisted with recruitment requirements gathering
  • Setup online job vacancies, which enabled managers & recruiters to search for candidates and manage the interview process
  • Enabled recruiters to reduce administrative tasks and focus on promoting the corporate employment brand.
  • Setup applicant tracking to capture selection, ranking, interview, and up to hiring process
  • Developed iRecruitment training material
  • Delivered CRP I on recruitment activities and processes
  • Defined business requirements, re-engineered business process, created solution designs, setup application, created test plans, and trained end users
  • Supported and remedied production environment issues by troubleshooting application errors
  • Identified and determined whether issues resulted from environment, install, configuration
  • Configured and developed forms applications rather than logic
  • Performed and maintained online support through the Benefits Service Center
  • Performed Open Enrollment tasks for kickoff and closing
  • Assisted with development of person selection rules, processed in production
  • Assisted with entire enrollment population extraction; validated and segregated person types
  • Analyzed life event detections and triggers; made proper status adjustments
  • Developed test plans for enrollment processing / overriding
  • Assisted with COBRA / HIPPA reformatting / generation

Senior Oracle Human Resource Consultant / Business Analyst

Confidential, Fairburn, OH

Responsibilities:

  • Oracle R11.5.9 HRMS Applications Implementation / Training
  • Responsible for HRMS / Self Service / Training Administration (OTA)
  • Defined business requirements, re-engineered business process, created solution designs, setup application, created test plans, and trained end users
  • Setup and configured a separate organization to track status types, assignment / placement, and termination information for Civilian, Contractors, and Contingent Workers
  • Configured training resources for external and internal training courses
  • Configured competencies to track ITP’s, career development, qualifications and certifications
  • Configured self-service class enrollment
  • Configured self-service personalization’s for individual training plans
  • Configured new hire, transfer, and termination process
  • Configured work structures for contractor, civilian, military personnel, and assignments
  • Defined enrollment procedures, event statuses and activity types
  • Configured key flexfields, descriptive flexfields, and special information types
  • Configured security profiles, unrestricted and restricted
  • Utilized workflow to manage approvals process and transactions

Oracle Human Resource Consultant / Business Analyst

Confidential, Montgomery, AL

Responsibilities:

  • Defined business requirements, re-engineered business process, created solution designs, setup application, created test plans, and trained end users
  • Configured training resources for external and internal training courses
  • Configured competencies to track career development, qualifications and certifications
  • Configured self-service class enrollment, automatic finance transfers, and wait listing processes
  • Configured administration, work structures, people and assignments
  • Defined enrollment procedures, event statuses and activity types
  • Configured key flexfields, descriptive flexfields, and special information types
  • Configured security profiles, unrestricted and restricted
  • Utilized workflow to manage approvals process and transactions

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