Implementation / Business Analyst Resume
San Francisco, CA
SUMMARY:
- A highly experienced HCM Consultant / Business Analyst who has demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries and fast - paced environments.
- Strong business qualifications with an impressive track record of more than 13 years of hands-on experience in strategic planning, systems implementation, human resources, training, coupled with 3 years of project management; and over 10 years of HCM & Oracle ERP global full life cycle implementation experience.
- Holds a National Clearance which qualifies me to work in any capacity for Military & Government.
BUSINESS ANALYST SKILLS:
- Business Analyst for several HCM global full life cycle implementations and upgrades
- Develops Implementation Plan: Requirements Gathering, Business Workflow Analysis, Data Flow Assessment, Customization and Enhancement, Delivery and Rollout, End User Training
- Prepared Oracle ERP HRMS quality assurance plan, test plan, test suite, test cases and test execution strategy.
PROJECT MANAGEMENT SKILLS:
- Project Manager for several HCM global full life cycle implementations and upgrades
- Developed and maintained several project plans using Microsoft Projects
- Work extensively with client management on completing project deliverables
- Managed several teams of HRMS application analyst
- Interviewed and staffed several projects with application analyst
QUALIFICATIONS INCLUDE:
- Large Scale Project Management
- Middle Office Operations
- Process Re-engineering
- Business Case Development
- Planning & Resource Allocation
- Management & Project Reporting
- HR Reporting & System Development
- Workflow Documentation & Optimization
- Systems Requirements & Integration
PROFESSIONAL EXPERIENCE:
Implementation / Business Analyst
Confidential, San Francisco, CA
Responsibilities:
- Demonstrated proven knowledge and success, as both an individual contributor and functional team member, with identifying and addressing client needs related to consulting, designing, and implementing various Oracle application-based solutions Core HR, Oracle Fusion Cloud Talent Management, Oracle Fusion Cloud Absence Management, Oracle Integrated Talent Management Solutions, Performance Management, Success Factors, Taleo (TEE) Recruiting & Talent Acquisition:
- Implementation / Business Analyst throughout project lifecycle.
- Implemented Oracle Integrated Talent Management Solutions.
- Setup & configured performance management to support workers, managers, and leader’s evaluation & performance review process.
- Setup & configured goal management, enabling the client to set, track and manage organizational and individual goals & closely align them with talent management.
- Setup & configured a single learning management system for employees, applicants, and customers.
- Setup & configured recruiting process for candidates, recruiters, and hiring managers.
- Linked employee performance to measure planning, budgeting, & compensation approval.
- Enabled client the ability to manage requisitions and candidates.
- Aligned workforce to organizational goals.
- Enabled client to effectively manage succession plans.
- Collaborates with KBPO’s & ITSG to resolve issues and design solutions.
- Performs varied and complex duties and tasks to meet the client’s specific needs.
- Structures client’s environment based upon their policies, procedures, and leading practices.
- Demonstrates expertise to deliver functional and technical solutions.
- Ensures quality integrated software solutions.
- Provides coaching, guidance & feedback to develop skills of team members.
- Serves as a trusted advisor to executive management and overall business.
- Provides global train the trainer initiatives.
- Performs consulting presales work when needed.
Project Manager / Business Analyst
Confidential
Responsibilities:
- Setup & configured performance management to support workers, managers, and leader’s evaluation & performance review process.
- Setup & configured goal management, which enabled the client to set, track and manage organizational and individual goals & closely align them with talent management.
- Setup & configured absence plans / absence types specific to the client’s business needs.
- Reduced risk & ensured compliance with clients internal / external policies.
- Optimized absence entry & streamline process with smart transactions.
- Enabled client to efficiently manage absenteeism.
- Reduced cost associated with absenteeism.
- Enabled client with absence visibility without comprising privacy or policy regulations.
- Consistently collaborated with LMS Group to define a strategy for integrating Success Factors into Oracle HCM Integrated Talent Management Solutions.
- Performed data migration of SF into OTM.
- Performed setups and configurations
- Mapped Success Factors values to Oracle Talent Management
- Loaded SF data into OTM & Identified future state requirements.
- Managed the full lifecycle implementation and milestones for each phase of the project lifecycle, which consisted of planning, organizing, leading, & budget control.
- Clarified project scope with stakeholders.
- Updated and managed the project plan, schedule, and deliverables.
- Managed project team, consisting of internal / external / consultants of 18, and offshore development team of 4.
- Developed policies and procedures to support the achievement of the project objectives
- Assisted with test plans and wrote test cases for various HRMS modules
- Assisted with testing strategy, testing scope and testing activities.
- Assisted with testing criteria, assumptions, dependencies and constraints.
- Identified the testing team, their allocation and their testing schedule.
- Defined stakeholders of the project for ERP implementation.
- Developed communication and escalation mechanism.
- Defined work environment, task details and the responsibilities.
- Identified risk management with risk mitigation plans.
- Assisted with defining test deliverables and the reporting tools.
Senior Consultant / Project Manager / Business Analyst
Confidential
Responsibilities:
- Assisted with aligning client’s workforce to corporate objectives.
- Oversaw setup a single source of truth for employee data
- Managed talent globally, while addressing local country requirements
- Identified the common issues facing PwC's clients of all Industries and Sectors.
- Managed the overall support needs and concerns around the client’s key business processes in an Oracle environment.
- Identified and addressed client needs: building solid relationships with clients; developing an awareness of Firm services; communicating with the client in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to management.
- Identified personal and team roles; contributing to a positive work environment by building solid relationships with team members; proactively seeking / providing guidance, clarification and feedback to less-experienced staff.
- Managed go/live, cutover, data migration, and post production support activities.
- Deployed project on time and within budget.
Senior Consultant / Project Manager / Business Analyst
Confidential, New York, NY
Responsibilities:
- Project Manager / Senior Consultant / Lead Business Anal yst for upgrade & process reengineering
- Managed consulting team of 3 functional analyst, 2 techno-functional analyst, 3 technical analyst, and 4 developers, along with the internal project team, stakeholders, and executive management.
- Setup & configured absence plans / absence types specific to the client’s business needs.
- Reduced risk & ensured compliance with clients internal / external policies.
- Optimized absence entry & streamline process with smart transactions.
- Enabled client to efficiently manage absenteeism.
- Reduced cost associated with absenteeism.
- Enabled client with absence visibility without comprising privacy or policy regulations.
- Determined the organizational structure of the project team, identified roles and positions, & identified services to be provided by external companies.
- Develop policies and procedures to support the achievement of the project objectives
- Identified project team responsibilities and accountability, lessons learned.
- Defined roles and responsibilities, lead project planning and tracking, performed risk management, and applied best practices.
- Clarified project scope, project plan, and schedule.
- Developed communication plan for project sponsor and team, promoted client involvement & mentoring, and overall good working relationships.
- Assisted with preparations of test plans and test cases for HRMS; outlined the importance of HRMS testing / criticalities of HRMS testing and a road-map for the preparation of HRMS testing
- Collaboratively shared subject matter expertise and experience in leading integrated project teams.
- Strategically identified process improvement and best practices conforming to a more globally structured operation
- Provided recommendations and best practices in managing Learning Management Systems (LMS)
- Standardized talent-related processes which affects an organization’s ability to identify, grow, and develop the talent base, e.g. recruitment, performance management, succession planning
- Established common global processes across relevant areas of an employee life cycle, e.g. hire to retire
Project Lead / Business Analyst
Confidential, Omaha, NE
Responsibilities:
- Lead Business Analyst responsible for gathering requirements, writing functional design documents, communicating requirements to technical team members, testing, implementing, and training.
- Consistently collaborated with LMS Group to define a strategy for integrating Success Factors into Oracle HCM Integrated Talent Management Solutions.
- Performed data migration of SF into OTM.
- Performed setups and configurations
- Mapped Success Factors values to Oracle Talent Management
- Loaded SF data into OTM & Identified future state requirements.
- Support and enhance Oracle EBS Applications and integrated interfaces to legacy systems.
- Support business users on the functionality and use of Oracle EBS modules.
- Communicated clearly and professionally with users, peers, and all levels of management.
- Adhered to the processes and policies defined by Client
- Career Path, Succession, and Advancement
- Compensation, Rewards, and Recognition
- Employee Development and Training
- Employee Satisfaction and Retention
- HR Mission, Strategy, and Structure
- Performance Management
- Recruitment Lifecycle and Selection Process & Best Practices
- Utilized UPK to develop current state transactions
- Utilized UPK to online learning tutorials
- Utilized UPK to develop LMS best practices
- Development of an HCM “Roadmap ” to provide direction required to standardize and consolidate back-office processes and enabling technologies (ERP)
- Introduce new reporting (EPM) capabilities needed for running the combined global organization
- Identify any “quick-wins” which could be acted on in a timely manner
- Adopt leading practices by leveraging Oracle Accelerators through the process
- Determine appropriate Oracle EBS R12 scenario…upgrade vs. re-implementation
- Interacts with all levels of company's FTE staff from senior executives to clerical staff
Project Manager
Confidential, San Francisco, CA
Responsibilities:
- Utilized Sharepoint document management and collaboration tool with Oracle HRMS as a single source of truth; consisting of project management, communication plan, implementation and migration, training & user adoption.
- Co-Managed initiatives for Oracle HTTP Server (OHS) platform / Oracle security framework, which consisted of the integration of Oracle Access Manager and Oracle Single Sign-On
- Co-Managed and oversaw full lifecycle implementation of ESPP & Stock Options
- Worked with Tech Ops team to ensure all Solium / Oracle interfaces with vendors are configured, tested and working properly
- Conducted account reviews with vendor to evaluate performance and adherence to SLAs
- Drove OOD Instance strategy
- Coordinated testing activities (UAT, SIT, etc.)
- Oversaw development of training for ESPP & Stock Options
- Facilitated vendor meetings, documented minutes and managed action items
- Utilized Project Plans to detail implementation/conversion of module
- Interacted with all levels of company's FTE staff from senior executives to clerical staff
- Conducted full planning & assessment of Oracle OLM R12.1.2
- Assisted with Oracle OLMR12.1.2 Vendor Selection Strategy
Project Lead / Business Analyst
Confidential, Bloomfield, CO
Responsibilities:
- Oversaw migration strategy of PeopleSoft to Oracle, consisted of data cleanup, legacy data, load validation, and setups and configurations.
- Lead recruitment full lifecycle implementation activities from preparation, selection, to appointment process
- Setup and configured recruitment system so users can apply to internal job postings, perform employee referral, and interview tasks
- Assisted with identifying staffing requirements
- Setup and configured vacancy details and activities for posting to 3rd party websites
- Identified vacancies in environment and created various recruitment activities such as advertisement
- Identified client stages of the selection process and tracked applicants progress
- Setup applicant process flows from the recruitment process to employee administration
- Managed and oversaw entire Oracle HRMS implementation
- Gather Business Requirements (RD 50) for OLM/MSS/ESS/iREC
- Completed Configuration Documents (BR100) for OLM/Self-Service/iREC
- Utilized UPK to document the As-Is / Future State and process flows
- Utilized UPK for Training Material & Development
- Utilized UPK for Train the Trainer Initiatives
- Utilized UPK & OLM to create courses and learning paths
- Utilized UPK & OLM to create learning catalog & content
- Deployed Training Initiatives at multiple client sites globally
- Designed and structured the enterprise catalog to support each organization at globally
- Setup and configured each instance of delivery modes to handle all offerings of learning; online, offline, instructor led, self-paced
- Setup up online player options to capture all third-party training and tracking
- Assisted technical team to setup SCORM adapters
- Setup enrollments and subscriptions to handle mass enrollments and single enrollment options
- Setup learners history to capture learners overall enrollment activities and details for past, present, and future planning purposes
- Setup learner access using permissions and grants
- Setup learner self-service for online courses
- Facilitated and administered testing
Project Manager
Confidential, Miami, FL
Responsibilities:
- Co-Managed functional design for interface with ADP Payroll
- Co-Managed Full life cycle implementation of Core HR/OLM
- Co-Managed Business Requirements (RD 50) for Core HR/OLM
- Co-Managed Configuration Documents (BR100) for Core HR/OLM
- Managed training Documents and provided train the trainer initiatives to superusers
- Managed setup of online player options using Oracle UPK to capture all internal / external training
- Administered and maintained Mercury Quality for overall Testing plan
- Assisted with development of test scripts using Mercury Quality
- Assisted with configuring organizational and hierarchical relationships
- Worked with super users to develop security roles, routing, and responsibilities
- Coordinated meetings with management teams
- Provided constant collaboration and communication between all key business process owners
- Built several instances to maintain setups and configurations; TEST, TRAIN, DEV, QA,
- Arranged Conference Pilots to demo system and business requirements
- Facilitated and administered all End-User, Performance, UAT, Regression, and QA testing
- Made recommendations to management team and key process business owners on developing, structuring, and managing content
- Conducted multiple interactive workshops
- Worked consistently with management team and provided constant collaboration and communication between all key business process owners
- Provided post-production support
- Assisted with documenting design specs and process flows
Project Lead / Business Analyst Oracle HRMS
Confidential, St. Louis Park, MN
Responsibilities:
- Project Lead and Business Analyst for Self Service / Learning Management ( OLM)/iRecruitment
- Managed and oversaw entire Oracle HRMS implementation
- Gather Business Requirements (RD 50) for OLM/MSS/ESS/iREC
- Completed Configuration Documents (BR100) for OLM/Self-Service/UPK/iREC
- Developed process flows for recruit to hire process
- Completed iRec/MSS/ ESS/ OLM training documentation and provided train the trainer initiatives
- Designed and structured the enterprise catalog to support each organization globally and internationally; setting and leveraging the primary group; cascading and nesting hierarchies at each functional, business group, and location level
- Setup online player options to capture all internal / external training
- Setup recruitment functionality enabling managers / recruiters to post & manage vacancies, process candidates & applicants, manage communication, and create & manage offers & interviews
- Assisted technical team to setup content server to enable client the ability to manage their own content
- Assisted technical team to setup SCORM adapters
- Assisted with configuring organizational and hierarchical relationships
- Assisted with configuring learner access at management and employee levels, using grants and setting restrictions
- Setup and configured roles based access control (RBAC)
- Setup and configured learner self-service for online courses with UPK
- Setup and configured each instance of delivery modes to handle all offerings of learning; online, offline, instructor led, self-paced
- Setup enrollments and subscriptions to handle mass enrollments and single enrollment options
- Setup learners history to capture learners overall enrollment activities / certifications and learning details for past, present, and future planning purposes
- Setup external learning to capture any learning outside of OLM with UPK
- Worked with ITSG / IFSG to develop security roles, routing, and responsibilities
- Coordinated meetings with management teams
Project Lead / Business Analyst Oracle HRMS
Confidential, Solon, OH
Responsibilities:
- Utilized Sharepoint with Oracle HRMS to manage documentation, deliverables, roles & responsibilities, communication plan, training initiatives, and issues & resolutions.
- Managed and oversaw entire Oracle HRMS implementation & migration strategy
- Oversaw migration of PeopleSoft to Oracle
- Gather Business Requirements (RD 50) for OLM/MSS/ESS
- Completed Configuration Documents (BR100) for OLM/Self-Service
- Designed and structured the enterprise catalog to support each organization at globally
- Setup and configured each instance of delivery modes to handle all offerings of learning; online, offline, instructor led, self-paced
- Setup up online player options to capture all third-party training and tracking
- Assisted technical team to setup SCORM adapters
- Setup enrollments and subscriptions to handle mass enrollments and single enrollment options
- Setup learners history to capture learners overall enrollment activities and details for past, present, and future planning purposes
- Setup learner access using permissions and grants
- Setup learner self-service for online courses
- Facilitated and administered testing
- Completed training Documents and provided train the trainer to superusers
Project Lead / Business Analyst Oracle HRMS
Confidential, Dallas, TX
Responsibilities:
- Oracle R11.5.9 HRMS Applications / Implementation
- Structured Oracle iRecruitment / Talent Management / Learning Management / UPK
- Utilized Sharepoint in collaboration with AIMs
- Performed iRecruitment requirements gathering and gap analysis
- Setup & configured full lifecycle recruitment process
- Setup online job vacancies, which enabled managers & recruiters to search for candidates and manage the interview process
- Enabled recruiters to reduce administrative tasks and focus on promoting the corporate employment brand.
- Setup applicant tracking to capture selection, ranking, interview, and up to hiring process
- Setup job boards to enable managers to view postings on multiple websites
- Setup user access and menus
- Setup security restrictions and usage
- Utilized UPK to capture test scripts & test scenarios
- Delivered UAT and End-user testing
- Created and maintained project plan using Microsoft Projects
- Managed project plan daily, made adjustments when necessary, identified impacts, target dates, deliverables, maintained scope of project, and assisted with identifying resources
- Utilized workflow to manage approvals process and transactions
- Defined business requirements, re-engineered business process, created solution designs, setup application, created test plans, and trained end users
- Held weekly status meetings with Functional and Technical Analysts, Client Managers, Stakeholders, and Super Users
Senior Oracle Human Resource Consultant / Business Analyst
Confidential, Washington, DC
Responsibilities:
- Oracle Upgrade R11.5.9 to R11.5.10 HRMS Applications / Implementation
- Responsible for Oracle Learning Management / Core HR / Talent Management
- Defined business requirements, re-engineered business process, created solution designs, setup application, created test plans, and trained end users
- Configured competencies catalog for both individual and global competencies
- Configured updates of learner profiles after course completion for both manual and automated processing
- Setup and configured a separate organization to track status types, assignment / placement, and termination information for Civilian, Contractors, and Contingent Workers
- Enabled administrators to tie together related courses, assign completion targets and competencies, and publish training packages together
- Enabled learners to create their own learning paths which consisted of courses they wanted to take
- Enabled managers to construct a learning path for employees
- Copied learning objects with attributes
- Configured manager resources and scheduling tools
- Configured roles based access control for administrators
Senior Oracle Human Resource Consultant / Business Analyst
Confidential, Memphis, TN
Responsibilities:
- Oracle R11.5.10 HRMS Applications Support Maintenance/ Training
- Responsible for Advance Benefits / Self Service / iRecruitment
- Assisted with recruitment requirements gathering
- Setup online job vacancies, which enabled managers & recruiters to search for candidates and manage the interview process
- Enabled recruiters to reduce administrative tasks and focus on promoting the corporate employment brand.
- Setup applicant tracking to capture selection, ranking, interview, and up to hiring process
- Developed iRecruitment training material
- Delivered CRP I on recruitment activities and processes
- Defined business requirements, re-engineered business process, created solution designs, setup application, created test plans, and trained end users
- Supported and remedied production environment issues by troubleshooting application errors
- Identified and determined whether issues resulted from environment, install, configuration
- Configured and developed forms applications rather than logic
- Performed and maintained online support through the Benefits Service Center
- Performed Open Enrollment tasks for kickoff and closing
- Assisted with development of person selection rules, processed in production
- Assisted with entire enrollment population extraction; validated and segregated person types
- Analyzed life event detections and triggers; made proper status adjustments
- Developed test plans for enrollment processing / overriding
- Assisted with COBRA / HIPPA reformatting / generation
Senior Oracle Human Resource Consultant / Business Analyst
Confidential, Fairburn, OH
Responsibilities:
- Oracle R11.5.9 HRMS Applications Implementation / Training
- Responsible for HRMS / Self Service / Training Administration (OTA)
- Defined business requirements, re-engineered business process, created solution designs, setup application, created test plans, and trained end users
- Setup and configured a separate organization to track status types, assignment / placement, and termination information for Civilian, Contractors, and Contingent Workers
- Configured training resources for external and internal training courses
- Configured competencies to track ITP’s, career development, qualifications and certifications
- Configured self-service class enrollment
- Configured self-service personalization’s for individual training plans
- Configured new hire, transfer, and termination process
- Configured work structures for contractor, civilian, military personnel, and assignments
- Defined enrollment procedures, event statuses and activity types
- Configured key flexfields, descriptive flexfields, and special information types
- Configured security profiles, unrestricted and restricted
- Utilized workflow to manage approvals process and transactions
Oracle Human Resource Consultant / Business Analyst
Confidential, Montgomery, AL
Responsibilities:
- Defined business requirements, re-engineered business process, created solution designs, setup application, created test plans, and trained end users
- Configured training resources for external and internal training courses
- Configured competencies to track career development, qualifications and certifications
- Configured self-service class enrollment, automatic finance transfers, and wait listing processes
- Configured administration, work structures, people and assignments
- Defined enrollment procedures, event statuses and activity types
- Configured key flexfields, descriptive flexfields, and special information types
- Configured security profiles, unrestricted and restricted
- Utilized workflow to manage approvals process and transactions