SUMMARY:

• Experienced Business Analyst Professional, Process and Project Manager.
• Experience with Project Portfolio governance.
• Clarity CA PPM and iRise Administrator and Modeler.

WORK EXPERIENCE:

Senior Business Systems Analyst - IT Business Analyst Professional

Confidential, North Carolina

Responsibilities:

• Carolina Pictures | 360 Carolina | Signature Pro
• Responsible for Digital Image Photography
• 360 Tours and Images
• Signature Logos
• Business Process Modeling
• Agile Project Management
• Agile Requirements Process
• Agile JIRA-Scrum Management
• Certified Business Analyst Professional (CBAP)
• Six Sigma Lean Black Belt Professional (SSLBBP)
• Develop BRD Business Requirements Document
• Develop Functional Requirements Document
• Develop Functional System Designs Document
• Schedule and Facilitate Required Systems Analysis

EPMO Process Manager

Confidential, North Carolina

Responsibilities:

• Oversees the day-to-day governance of the portfolio of active projects across TCH
• Contributing to the project management standards for TCH (Policies, Processes, Templates, Training Materials, etc.)
• Providing consulting services and executing level 1 audits to ensure compliance with EPMO standards.
• Ensuring the quality management of project execution through governance oversight of appointed projects by the EPMO, Portfolio Director
• Scheduling and execution of level 1audits on all active projects in the portfolio during the execution phase and close out phase of these projects. This includes documented findings, recommendations captured in a knowledge base for continuous improvement as well as feedback and consultation with project teams
• Business Process Modeling
• Share administrative duties on the CA PPM tool to ensure availability, capacity as well as backup of all data to minimize CA PPM tool downtime within agreed SLAs without exception.
• Collaborates within TCH to ensure the annual budget cycle work utilizing the CA PPM is completed in a timely and quality manner in support of the budget process
• Completes ad-hoc assignments given by the EPMO, Portfolio Director to the highest quality within agreed timeframes
• Contributed to the successful federal audit of MRA findings for the EPMO
• Supported the CPMI-IOSCO cyber resilience project
• Created scope, and business requirements documents for the CPMI-IOSCO cyber resilience project
• Created the analysis for upgrading CA PPM from 14.3 to 15.2
• Created the project plan for The CA PPM upgrade project

IT Business Analyst (CBAP) /Clarity CA PPM Administrator

Confidential, North Carolina

Responsibilities:

• Translated the business need into programmable and testable requirements
• Worked with business users and technical staff to translate business user requirements into functional documentation
• Active participant in all phases of the project lifecycle and worked closely with a variety of stakeholders
• Researched, analyzed, and recommended solutions that meet the business needs for new projects and product enhancements
• Worked with a Project Manager to lead projects
• Collaborated with internal teams to ensure requirements are understood
• Worked with Quality Assurance and business to ensure the solution meets the requirements
• Experience working with scope, business requirements, and functional requirements documents
• Experience working with use case, process diagrams, technical design documents, and other system documentation required by project lifecycle methodologies
• Business Process As-Is to To-Be
• Worked with data architects to translate requirements into technical specifications
• Support the Business Intelligence (BI) database infrastructure project
• Support the Security Token Service (STS) authentication and authorization project
• Support the RSA Archer Risk Management solution
• Support the Epaynetwork (EPN) solution
• Support the Clearing House Interbank Payment System (CHIPS) solution
• Support the Chips liquidity simulation model
• Experience with payment processes and systems
• Experience working with iRise wireframe tool supporting modeling that defines and validates business requirements
• Experience working as iRise wireframe Administrator
• Worked with Agile Project Management
• Worked with Agile Requirements Process
• Worked with Agile JIRA-Scrum Management: Epics, stories and sprints
• Worked with SQL
• Experience Lucid Charts-Process and Wireframes
• Experience working as SharePoint Administrator
• Experience working with NACHA the Electronic Payments Association

Contract Project Manager - IT Merger Management

Confidential

Responsibilities:

• Support the Software Development Lifecycle Process as it relates to the identification of new test data constructs
• Prepare test data requirements and work with application teams/test environment resources to develop a process to support the fulfillment of the data requests
• Managing the execution of the Pseudo Conversion Batch Schedule
• Work with various IT Teams to assess mitigation options, resolve questions and coordinate data resolution efforts as it relates to test data
• Facilitate the execution of various mitigation activities for multiple applications
• Work closely with the Project Managers and various IT Teams to understand and document requirements that may require changes to current testing efforts including the Pseudo Conversion process

Business System Analyst

Confidential, North Carolina

Responsibilities:

• Lead Analyst in the creation of the ERMT Business Office standards and policies
• Assisted with defining business rules and policies for web content sites
• Assisted with the development of the overall ERMT SharePoint categories and subside structure
• Responsible for ERMT SharePoint Web Content security permissions and User Access Management
• Managed the security, maintenance, development and expansion of SharePoint sites
• Assist with the development and implementation of SharePoint Governance
• Helped define and implement long-term SharePoint strategy
• Worked with Users defining web page and document Metadata
• Worked closely with departments and groups of users to understand and define business requirements and processes
• Communicate effectively with clients to deliver product’s functional requirements like screen, interface, and GUI designs
• Coordinated with business unit to test, validate, evaluate new applications and functions, and determine issues in services and software
• Created SDLC documentation
• Trained Business Partner in Test Director for Quality Center

Project Manager Lead - Merger Tracking Technology

Confidential, North Carolina

Responsibilities:

• Merger Tools/Technology Support
• Responsible for the web development of the Primary Merger Command Center Conversion
• Responsible for tracking Tools CTD and PCC Staffing
• Provided technical direction and Project Management support for the Conversion Tracking Tools CTD and PCC Staffing tool
• Responsible for Web Content security permissions and User Access management
• Responsible for 24 x 7 Technical support of the Primary Merger Command Center
• Developed all Merger Conversion (CTD) classes and trained over 500 end users
• Responsible for all DBA tasks using the CTD tools
• Successfully converted over 300 Merger System Conversions

Senior Financial/Business/System Analyst

Confidential, North Carolina

Responsibilities:

• Finance Team Lead for Web Content on the Wachovia Intranet
• Collaborated with IT to develop company Web Content policies and principles
• Developed all Lotus Notes End Users classes and trained over 400 end users Responsible for all Lotus Notes projects and applications developed for Finance and Treasury
• Developed the Monthly on-line Financial Reporting application and process for Wachovia. Cost saving over $100,000 paper reduction yearly
• Developed the Monthly Earnings Analysis application and process for the Corporate Reporting group
• Cost savings over $50,000 paper reduction yearly
• Translate business needs into programmable and testable requirements
• Created requirements documentation
• Created Business Use Case diagrams
• Created SDLC and Change documentation