Business Analyst Resume Los Angeles, CA - Hire IT People

SUMMARY:

A self - directed professional with technical project management and business analyst experience.
Outstanding problem solving and ability to manage projects start to finish, ensuring on-time deliveries with risk management and effective leadership.
Focused on organizational success through dedication, streamlining systems and improving processes.

KEY STRENGTHS:

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

Business Analyst

Responsibilities:

Facilitate analysis of functional requirements and design of technology specifications, working with business/functional personnel, capturing requirements by interactive sessions with clients.
Develop and maintain understanding of key business drivers, assisting clients with identifying and solving business challenges.
Work closely and interactively with the IT Department to define functional design and systems specifications.
Research and introduce new tools, best practices of processes, as continuous improvement methodology.
Responsible for managing team deliverables during requirements gathering and design.
Maintain relationships with vendors, consultants, contractors, and professional organizations to grow organizational knowledge of processes, software, and systems.

Confidential, Los Angeles, CA

QA Analyst

Responsibilities:

Tested functionality and reviewed visual elements of small and large-scale interactive deliverables.
Developed test plans and test cases to support validation of user stories.

Confidential

Web Developer

Responsibilities:

Involvement in all aspects of the website development lifecycle including analysis & design, development, testing, and implementation.
Produced deliverables according to client timelines, using established development tools, resources, and procedures.

Confidential, Los Angeles, CA

Managing Director/Project Manager

Responsibilities:

Developed complete business strategy for successful launch of a fashion and apparel ecommerce business.
Developed the brand, supply chain, manufacturing relationships and designed web commerce platform to meet forward-looking mobile ecommerce and social marketing demands.
Identified potential customers, improving existing customer relations for repeat sales and brand loyalty and increasing market awareness.
Created keywords and descriptions for digital channels and used analytical tools to monitor and optimize results.
Created and updated the online store from layout design to all HTML, CSS, and PHP coding.
Managed the customer database, product database, and email distribution.

Confidential, Los Angeles, CA

Marketing Technical Project Manager

Responsibilities:

Created and tracked campaigns and projects, performed updates, and produced reports.
Coordinated requirements, meetings, business rules, and training for the marketing group.
Documented departmental business processes and identified areas of improvement.
Provided feedback to stakeholders and created structured documentation, including specifications and weekly status reports.
Created exceptional wireframes and mockups as the model for development.
Analyzed product usage metrics to drive product solutions and direction.

Confidential, Boston, MA

Program Manager/Business Analyst

Responsibilities:

Tested software, reported and tracked bugs and performed basic QA tasks.
Installed, maintained, and upgraded company-wide systems on both PCs and Mac platforms as well as provide connectivity.
Troubleshot hardware, software, and technology issues and educated new users on various applications and processes.
Wrote and edited code in XML, HTML, and database queries. Cut and edited audio and video for CD-ROMs and DVDs for educational software. Generated and managed all company databases using QuickBase (web-based application).
Drove multiple, simultaneous large-scale and multi-platform software projects from initiation to delivery.
Researched and implemented new procedures and applications to stay on the cutting edge.

Confidential, Cambridge, MA

Business Systems Analyst

Responsibilities:

Created data models, pivot tables, load and retrieve data using Brio and/or SQL.
Developed project plans, statements of work, schedules, status reports, and documentation to support a smooth, on time implementation.
Identified project risks and developed action plans to eliminate them.
Wrote and maintained two sets of specifications, a technical set for QA and the development team, as well as a business user set for general distribution.