Senior Business Analyst Resume Grand Rapids,MI - Hire IT People

OBJECTIVE:

Exceedingly determined Senior Business Analyst with over 7+ years of diversified professional experience working in Finance&HealthCareseeking an opportunity to utilize my extensive knowledge and experience. Strong analytical mind towards solving business challenges, organized, self - motivated professional with a relentless desire to grow and succeed within the industry.

SUMMARY:

Strong knowledge of all the phases of Software Development Life Cycle (SDLC) and methodologies such as Agile -Scrum, Waterfall, Waterfall-Scrum Hybrid and Rational Unified Process (RUP).
Expertise in Business Requirement gathering, Business Process Modeling and Business Analysis and understanding Business Process Flow.
Adept in creating various project artifacts like Business Requirements Document, Functional/Non- Functional Specifications Document and Use Case Document.
Experience in facilitating Joint Application Development(JAD) sessions, interviews, survey/questionnaires, brainstorming, document analysis as a part of requirement elicitation
Extensive expertise in Agile software development methodology working as a SCRUM Master and facilitated ceremonies like Sprint Planning, Stand Up, Retrospective, Demo and Backlog Grooming.
Well acquainted in gathering SMART (Specific, Measurable, Attainable, Realistic, Timely) requirements and transforming them into functional specifications.

PROFESSIONAL EXPERIENCE:

Confidential, Grand Rapids,MI

Senior Business Analyst

Roles and Responsibilities:

Identified and analyzed business needs using techniques such as JAD Sessions, Document Analysis, Interface Analysis, Requirements Workshops and Interviews with SMEs and stakeholders.
Prioritized the development of missing tools and content in the existing framework by performing the GAP Analysis for documenting the gap between the existing system and the desired system.
Developed a high level Business Requirements Document (BRD) and had them base-lined from the business owner and stakeholders.
Assisting client implementing the MSP (Managed Service Provider) instance for Service-Now and Domain separation for Service-Now Instances.
Worked with GUI development team to assist them in creating the initial UI wireframes and mockups. Developed Mockup screens and prototypes for the home page requirements document.
Extensively used MS SharePoint for team collaboration and version control.
Created activity diagrams to represent the current business process, context flow diagrams to identify the interfaces and data flow of the system and sequence diagrams to specify the order of interactions.

Environment: Waterfall Methodology, MS Visio, MS SharePoint, MS Project, MS Office, Mock-up Screens, clarity (PPM), HP ALM

Confidential, Philadelphia, PA

Business System Analyst

Responsibilities:

Responsible for gathering the functional requirements for the health benefit claims receiving and processing system
Reviewed test plan and test cases for user acceptance testing (UAT).
Participated in and conducted weekly meetings to validate and verify the testing process
Worked to fully implement test phase entry and exit quality criteria, standard test reporting metrics and standard test artifacts
Flow chart, Network diagrams, Floor plans, Site maps, UML diagrams, Business process modelling software and Venn diagrams.
Used confluence software for document storage along with Share Point.
Mapped EDI 834, EDI 837 from legacy system to the new system
Worked on modules which include claims processing using EDI X12 transactions like 837, 834, 835, 270/271, and 276 which fall under the HIPAA compliance.

ENVIRONMENT: MS Visio, MS Office (Excel, Word, PowerPoint), Water Fall, HP-ALM, SharePoint, Confluence 4.3, Gliffy 3.7

Confidential, Newark, DE

Business Systems Analyst

Roles & Responsibilities

Worked with process owners and business stakeholders to translate business requirements into functional requirements within ServiceNow .
Worked with the Product Owner, SME’s and projectstakeholders to better understand the project scope and business value.
Studied and analyzed the existing processes and documents for the Security Lending System and business process flow to develop good understanding and knowledge about the process.
Conducted GAP analysis to understand the shortcomings of the existing system and evaluated the benefits of the new system. Assisted in the AS-IS and TO-BE business workflow.
Prepared the Business Requirements Document (BRD) &Functional requirements Document (FRD)
Involved in the Business Process Modelling (BPM) and designed UML diagrams including Use case diagrams, Activity diagrams, Sequence diagrams using MS Visio.
Crafted wireframes, prototypes and mock up screens for better understanding of the system using Mock up Screens.
Worked on defect tracking using HP QC for reviewing the test cases and test case pass percentage.
Documented the Requirements Traceability Matrix (RTM) for tracing the test cases back to the requirements.

Environment: Agile-Scrum, Rally, MS Office, MS Visio,Mock Up Screens, MS SharePoint 2013, TGS, AML

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Senior Business Analyst Resume

Grand Rapids, MI

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