SUMMARY:

• Seasoned Developer/Analyst with more than 15 years of experience in the field of IT and Business Applications
• Strong communicator and creative problem solver skilled at analyzing business needs and transforming them into technical designs, applying technical skills and business knowledge to achieve sound results
• Facilitate JAD (Joint Application Design) sessions for Requirement Analysis, Risk analysis, adaptability and Feasibility Studies with various stakeholders to identify business critical and high risk areas of the application
• Hands on experience in creating Business requirements document (BRD) and adept in creating and transforming use case model, analysis model, class diagrams, and activity diagrams
• Experience in designing and developing project document templates based on SDLC and UML
• Excellent Business writing skills in writing Business requirements document, Use Case specifications, Functional/Technical specifications, Test cases, Test plans, User Acceptance testing, User guides, fit/gap analysis, Workflows and UML diagrams such as Activity diagrams, Use Case diagrams and Sequence diagrams
• Provide analytical work and project coordination related to resolving challenges and developing solutions for improvement enterprise - wide
• Experienced in Project Management, Team Organization, Project Planning, Software Development Life Cycle, Risk Assessment, Developing and Implementing Business Rules
• Extensive knowledge of all stages of Software Development Life Cycle (analysis, design, coding, testing, debugging, deployment, and support).
• Experience with Data Migration using Teradata, ETL tools, Informatica
• Experienced in designing and developing proprietary Software Applications using Visual Basic 5.0 / 6.0, C#, SQL.
• Skilled in designing reports using MS Access, Data Report in Visual Basic, Crystal Reports.

TECHNICAL SKILLS:

• MS Project
• ODBC
• UML
• Crystal Reports
• C#
• XML
• MS SQL Server
• HTML
• Visual Basic 5.0/6.0
• Multi-tier client/server applications
• Visio
• MS Access

PROFESSIONAL EXPERIENCE:

Sr. Business Systems Analyst, Project Manager

Confidential, West Hills, CA

Responsibilities:

• Managed and coordinated various departmental projects.
• Gathered and analyzed business requirements and user requests for automation.
• Analyzed, designed and implemented elements of business application functionalities for Medicare Part D Pharmacy Benefits Management
• Performed various mission-critical data management tasks, such as data migration, ETL Development w/Teradata, Informatica
• Assessed resource availability and project scope to assure proper resource management.
• Defined project team roles and responsibilities and led project meetings; Mentored team members.
• Oversaw process optimization and compliance.
• Developed recommendations for new and improved features and performance enhancements.
• Created and maintained Business/Technical Requirements Documents (BRD/BTRD) and Use Case diagrams for several small to large scale projects; Obtained approvals of documents from stakeholders.
• Conducted project close out activities/Lessons Learned sessions.
• Created departmental Process and Procedure (P&P) documents detailing existing processes/systems.

Business Systems Analyst

Confidential, Los Angeles, CA

Responsibilities:

• Analyzed business requirements and user requests for new functionality.
• Assessed resource availability and project scope to assure proper resource management.
• Created use cases, class diagrams, activity diagrams, etc. using UML.
• Developed recommendations for new and improved features and performance enhancements.
• Designed and implemented elements of Database Structure and User Interface for Commission Tracking System.
• Developed technical specifications and user training materials.

Business Application Developer / IT Business Analyst

Confidential, Encino, CA

Responsibilities:

• Analyzed, designed and implemented business application functionalities for bankruptcy filing, creditor mailing, and claims management services using Visual Basic, SQL Server 2000 and MS Access.
• Designed and implemented Data model and User Interface for Creditor Mailing Management.
• Developed and implemented Creditor Address Management System.
• Developed recommendations for new and improved features and performance enhancements.

IT Developer / IT Business Analyst

Confidential, Los Angeles, CA

Responsibilities:

• Analyzed, designed, coded, debugged proprietary software application designed to manage and administer non-qualified benefits for participating Fortune 500 companies using Visual Basic 6.0, MS SQL Server, C#.
• Participated in implementation of .Net technology using C#.
• Analyzed user requirements to design, code, and implement business components, user interfaces and database structure for new application functionality.
• Developed and applied new security and authentication model for SAS 70 compliance.
• Designed and implemented File Repository Database.
• Worked in Web developing team as Visual Basic Programmer, creating mid-tier business components for Web Application using ASP, Visual Basic and ADO to access and manipulate data on SQL Server.
• Created and implemented Stored Procedures and triggers containing business logic.
• Performed business analysis and impact analysis to assess implementation of Third-Party controls (Development tools and Applications).
• Developed technical specifications and user training manuals.