SUMMARY

• Qualifications include experience creating business requirements documents, facilitating project meetings, working with development teams to create design documents, collaborating with technical and test teams to develop test plans, write test cases and prepare for testing.
• I have also managed or worked on projects for Confidential ’s Enterprise Database Management Team, Bank of Confidential ’s eCommerce Team and TIAA-CREF’s Service Ring (Premier Clients) Team.
• I have worked on multiple projects simultaneously; collaborated with cross-functional business partners, routinely performing UAT and production certification.

PROFESSIONAL EXPERIENCE

Confidential

Business Systems Analyst

Responsibilities:

• Act as lead business systems analyst for the Enterprise Database Management Team.

• Act as liaison between DBAs, line of business partners and the project team.
• Familiarity with server and database infrastructure.
• Write BRD’s and lead BRD review sessions.
• Lead and facilitate meetings, working sessions, and training sessions.
• Analyze and prepare documentation and reporting information.
• Ability to recognize and act on risk and compliance issues.
• Excellent written and verbal communication skills.

Confidential

Business Analyst

Responsibilities:

• Provided subject matter expertise and analytical support for online and mobile Transfers projects.

• Acted as liaison between the line of business and technology.
• Facilitated project meetings.
• Lead BRD sessions for online projects.
• Worked with business partners to write business requirements (BRD).
• Conducted projects using the Waterfall and Agile methodologies.
• Contributed as needed with all business and technology activities to ensure project success.

Confidential

Business Analyst

Responsibilities:

• Acted as liaison between the line of business and technology.

• Facilitated project meetings.
• Documented business processes; created process maps; identified gaps.
• Wrote business requirements documents (BRD).
• Lead/coordinated user acceptance testing efforts.
• Created test scripts/scenarios.
• Created traceability documentation.
• Identified, logged, and tracked defects in Application Lifecycle Manager (ALM).
• Provided knowledge transfer and training to super users.

Confidential

Business Analyst

Duties Included:

• Provided subject matter expertise and analytical support for eCommerce purchasing projects.

• Worked with Business Architects to deliver functional process maps.
• Lead BRD sessions for online projects.
• Participated in JAD and GAP analysis sessions.
• Collaborated with IT and the line of business to solicit, document and prioritize business requirements and business rules for the BRD and traceability matrix.
• Conducted and coordinated, business acceptance testing.
• Collaborated with technology to deliver the product outlined in the LLD.
• Conducted projects using the Waterfall and Agile methodologies.
• Created project stories and acceptance criteria.
• Facilitated story grooming sessions.
• Coordinated testing activities.
• Approved test scripts, entered defects and updated defect status in Quality Center.
• Contributed as needed with all business and technology activities to ensure project success.

Confidential

ECommerce Channel Consultant

Responsibilities:

• Managed and supported initiatives and maintenance activities affecting online pages.

• Wrote and reviewed Project Charter and Business Requirement documentation for online projects.
• Updated BRD and HLD/LLD documents.
• Provided problem solving and issue resolution skills.
• Worked closely with technology, treasury, and vendors to support online projects.
• Performed UAT and production certification.
• Wrote process documentation and created process flows.
• Completed the traceability matrix process to trace project documents through the DMAIC process.

Confidential

Business Analyst

Duties Included:

• Lead implementation for the JD Edwards Inventory and Purchasing modules ensuring that the client’s project was completed within an accelerated timeline, closely following the project plan and monitoring the project status.

• Conducted requirements gathering workshops for the Inventory and Purchasing systems. Performed Fit/Gap Analysis and provided documentation for analysis.
• Provided problem solving and issue resolution skills.
• Created before and after process models using Visio.
• Configured/Set up and tested JD Edwards Inventory and Purchasing systems.
• Used query tool to research and resolve issues.
• Provided super user and key end user one-on-one training, enabling them to train other users.
• Worked with key end users to develop implementation strategy.
• Assisted in inventory and purchase order data mapping and data verification for conversions.
• Trained and assisted in automatic accounting instruction set up and financial integration.
• Wrote functional specifications for custom modifications and reports. Worked with programmers to develop custom work and tested output.
• Gathered and monitored issues in SharePoint.
• Developed security documentation. Tested security.
• Wrote configuration documentation for the Inventory and Purchasing systems that included key business decisions.

Confidential

Functional Business Consultant

Responsibilities:

• Lead implementations for the JD Edwards Inventory, Purchasing, Sales, General Accounting, Accounts Payable, and Accounts Receivable modules.

• Conducted requirements gathering workshops for the Inventory, Purchasing, General Accounting, Accounts Payable and Accounts Receivable systems. Performed Fit/Gap Analysis and provided documentation for analysis.
• Provided problem solving and issue resolution skills.
• Created before and after process models using Visio.
• Configured/Set up and tested JD Edwards modules shown above.
• Used query tool to research and resolve issues.
• Provided super user and key end user one-on-one training, enabling them to train other users.
• Worked with key end users to develop implementation strategy.
• Assisted in data mapping and data verification for conversions.
• Trained and assisted in automatic accounting instruction set up and financial integration.
• Wrote functional specifications for custom modifications and reports. Worked with programmers to develop custom work and tested output.
• Gathered and monitored issues in SharePoint.
• Developed security documentation. Tested security.
• Wrote configuration documentation that included key business decisions.