SUMMARY:

• Excellent analytical skills.
• Experience with Agile and Waterfall methodologies
• Ability to deal with situations where only limited standardization exists.
• Hands - on experience in all aspects of software development and UI design.
• Thorough grasp of relational database principles, SQL proficient.
• Strong documentation skills, well organized.
• Experience with mobile, web and desktop applications.
• Effective at coordinating 3rd party vendors and consultants.
• Proficient with reporting tools.
• Meticulous tester.
• Excellent communication skills.
• Solid science / math / statistics / mechanics background.

TECHNICAL SKILLS:

Management: MS Project, MS PowerPoint, MS Visio, Jira, Confluence, Version One, Zendesk, Trello

Programming: C#.NET, ASP.NET, Visual Basic, SharePoint, VBA, Cold Fusion, PHP

Database: SQL Server, MySQL, MS Access, T-SQL, IBM AS400

Design: HTML, CSS, Adobe Photoshop

Reporting: Crystal Reports, MS Access, JasperSoft, Excel, Tableau

Version Control: GitHub, SVN

PROFESSIONAL EXPERIENCE:

Senior Business Analyst

Confidential

Responsibilities:

• Gathered, analyzed and documented functional requirements for various applications related to medical service and evaluation systems. Maintained entire project documentation repository. Developed detailed documentation including business rules, functional requirements, wireframes, mockups and data dictionaries / mappings across different systems.
• Worked with managers on all levels of organization and parent companies (LHI, Optum, United Health Group). Held requirements gathering sessions with stakeholders and subject matter experts. Documented findings, distilled high level expectations into documentation artefacts and user stories.
• Mentored other Business Analysts on key aspects of running large initiatives projects, design, planning and detailing future work, eliciting requirements, and sequencing work.

Business Analyst

Confidential

Responsibilities:

• Documented and managed functional requirements artifacts through all phases of development. Facilitated requirements analysis sessions with project stakeholders. Analyzed information gathered from multiple sources, decomposed high-level requirements, abstracted low-level information to general understanding.
• Communicated technical issues and business rules to product and technical teams. Collaborated with QA team to help define acceptance criteria and develop test cases. Conducted functional reviews with developers and product team. Acted as a liaison during bug resolution. Participated in conversion of legacy application into mobile friendly environment. Managed UI/UX teams, defined user experience.

Business Analyst

Confidential

Responsibilities:

• Gathered and analyzed requirements for digital music clearing systems. Documented international contract relations between affiliated companies. Defined requirements for managing music ownership / participation. Defined requirements for royalty exception processing and suspense. Worked with subject matter experts, business stakeholders and customers using effective techniques such as interviews, workshops, surveys, and workflow analysis.
• Modeled requirements using context schemas, data flow diagrams, transition schemas, and other artifacts. Developed detailed documentation including business rules, validation rules, functional requirements, wireframes, mockups and data dictionaries / mappings across different systems. Defined rules that translate contractual ties between operating entities to royalty distribution models.

Product Manager

Confidential

Responsibilities:

• Developed features for reputation management application aimed at businesses who wish to improve online presence. Compiled business logic and flow, decomposed and documented requirements. Produced functional requirements artifacts. Analyzed large volumes of collected data and created algorithms to eliminate inaccurate and redundant information.
• Conducted A/B testing sessions, compiled user behavior reports. Improved user experience and visual appeal with UI/UX team. Organized presentations of user interface designs. Drafted product’s navigation patterns and eliminated redundancy. Worked with software developers to translate business requirements into technical solution. Communicated project expectations, timing and customer requirements to all members of the team.

Web Developer / Product Manager

Confidential

Responsibilities:

• Defined product requirements and managed delivery efforts of human resource management systems. Elicited and documented system specifications and functionality. Performed analysis and translated business requirements into user stories, data structure and business logic units. Prepared context diagrams, ERDs, flowcharts, data schemas and interface wireframes.
• Coordinated a team of web developers. Reviewed product for quality standards and logic compliance. Communicated deliverables, technological potential and functionality to focus groups. Received feedback and adjusted product specifications. Tracked and reported progress as needed.

Web Developer

Confidential

Responsibilities:

• Developed and maintained web applications intended for real estate professionals and office staff. Involved in all phases of project life cycle. Worked with the development team to established multi-tier system for data handling, business logic and interfaces. Documented business rules and procedures.
• Redesigned guest site complete with new look and navigation structure. Rearranged static document center for ease of access. Worked with graphic artists to create immediate visual impact. Consolidated all reporting features into highly dynamic reporting tool. Designed and programmed all company reports.

Software Developer

Confidential

Responsibilities:

• Involved in application development related to movie / TV directors spanning entire project life cycle. Created data-driven applications to support every function of the organization. Single-handedly designed, programmed and deployed company Intranet. Greatly enhanced existing applications and created alternative solutions, integrated disjointed data. Created easy-to-use cross-referenced data sharing applications for all departments.
• Created relational databases complete with keys, indexes and constraints. Wrote stored procedures, triggers, ad-hoc queries and views. Designed and scheduled data transformation packages to local and remote servers. Developed data migration / normalization scripts. Led legacy data cleansing and reformatting efforts. Added various features to the Guild website.