professional summary

• 12 + years of experience in Information Technology(IT) industry as a Business Process and Enterprise Analyst.
• Subject Matter Expert (SME) in designing & implementation of SOX compliant Accounting systems, Financial research, General insurance, Health Insurance, Clinical & Pharmaceutical and Health-care systems.
• Industry experience: Banking, Equipments, Logistics,Technology, Services, Software Services, Food and Beverages, Communications, Manufacturing, Pharma & Healthcare.
• Project Management, Business Analysis, Business Process Modeling, Data Modeling, Process Analysis, GAP Analysis, System Analysis, SRS (System Requirement Specifications), Process Reengineering, Uses Cases, Data Mapping, User Interface Specifications, Expense Management, Change Management, Testing (Test Cases/ Test Scripts/Test Plans) (Manual Testing & Automated Testing tools), Risk Management, Quality Assurance (QA), Documenting Process Flow, Re-Valuation (Pricing / Mark to Market) and Process Mapping.
• Systems implementations, process improvement projects, identifying internal or external risks that may adversely affect business operations.
• Gathering business and technical requirements from both formal and informal sessions through interviews, Net-Meeting, questionnaire, video conferencing, JAD sessions and conference calls. Documentation of Business assumptions and Constraints
• Applied and implemented ASAP & Agile methodologies: Project Management (Project Scoping, Business Blueprint Phase), Planning System and implementation of online web based systems.
• Performed Business Systems Analysis and Technical Writing responsibilities including business process definition and decomposition, establishment of business rules with related documentation using Best Practice Methodologies such as Gap Analysis, JAD and Unified Modeling Language (use cases) for complete project lifecycles (SDLC).
• Experienced in business analysis, systems analysis, design, development, data analysis, data modeling, project management, technical writing, technical training, and systems testing of client-server and web-based systems.
• Lead experience: Project Management, Team Lead/Team Building/ Mentoring, Procedures Development, Process Improvement, Customer Relations, Training and Support, Vendor Relations, New Business/Technical Development & Of-shore coordination.
• Motivated and focused lead, team player with Strong analytical and problem solving skills with excellent interpersonal and communication skills.

TECHNOLOGY SUMMARY

Languages: ABAP/4, SAP Script, FORTRAN, C/C++, Java, J2EE, Visual Basic, PL/SQL

ERP: SAP R3 (3.0f, 3.1i, 4.6, 4.7, ECC), BW, Netweawer 2004s

Internet: Java, J2EE, JSP, ASP, JavaScript, HTML, XML.

Tools: Ms-Visio, Erwin, Ms-Project, UML, Toad 8.0,Oracle Designer 6.0

GUI/Tools: Netscape, IIS, NES, Ms-PowerPoint, Excel, MS-Access, Lotus Notes, Ms Office, Six Sigma, Load Runner, WinRunner, QC.

Operating Systems: Windows 95/NT/XP, MS DOS, UNIX (IRIX, HP, Compaq,
Solaris, AIX 5.1), XP, Linux.

Databases: Oracle, SQL Server, Informix, Sybase, MS Access

Source Controls: PVCS (Version Control System), Visual Source Safe

Methods: UML, ASAP Methodology

EDUCATION / TRAINING

MS SOFTWARE ENGINEERING
MS ELECTRONICS / COMMUNICATIONS
BS ELECTRONICS

• Member of PMI with process improvements and project management training.
• SAP Business Data Warehouse & FI CO Training.
• Advanced Programming in Java, XML - Expert Level.

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE October 2009 - Present
Business Process Analyst
AZ is a world leading pharmaceutical company with a world-class biologics capability, the scope of the project is to keep track of the Corporate Affairs-US Contributions, samples made to the non-Profit Organizations & HCPs.
Responsibilities

• Performed AS-IS Study of the system and TO-BE Analysis, revision of Business Process Procedures to incorporate necessary changes.
• Gathering/validate requirements, writing the Business Processes Model notations (BPM), Procedures,Technical Documentation.
• Responsible for designing the BPM model for the sample requested by the HCPs (health care professionals) and keep track of the sample being issued.
• Data migration, validation/reconcilation for FI (Finance) modules.
• Monitoring financial postings and synchronization activity on a systematic and on-going basis.

Skill Types: SAP Netweaver 7.0, FI-CO, SD, BI, BO, GrantStream, Visio, Ms-office, Quality Center, Windows XP.

Confidential, Germantown, MD August 2008 - June 2009
Business Process Analyst
HUGHES Network Systems, global leader in broadband networks and services, bridging the best of satellite and terrestrial technologies, provides the business to home, business, enterprise & government, the scope of the project is the implementation of the ERP Systems.
Responsibilities

• Gathering/validate requirements, writing the documentation for RICEFS, Functional Documentation, Business Processes, Procedures,Technical Documentation, Testing Methodologies, Test Case & Change Control Process Documents.
• Responsible for tracking the project, monitoring and reporting weekly status to project team members (of-shore : India, Brazil, Europe & on-site USA) and management during testing phases and interact with users and team members.
• Performed business process GAP analysis and identified the areas to improve the efficiency of the business process. Created business process mapping document, analyzed the as-is business processes and created a to-be process using MS Visio.
• Performed business requirement elicitation, analysis and specification for entry, modify, mainframe update function using JAD sessions and one-on-one meetings with the stakeholders
• Created extensive traceability matrix in Rational Requisite Pro from requirements to use cases, use cases to business rules and business rules to exception messages.
• Conducted requirement review and validation sessions with users for every iterations during the development phase
• Identified, maintained and communicated database changes to the development team and tracked the status of each requested database change item using Microsoft excel spreadsheet
• Analyzed and documented the transformation rules for the transactional data conversion and performed data integrity check rules.
• Analyzed and created design document for entire data conversion process which uses Extraction, Transformation and Loading process (ETL) related to Budget, Forecast, Actuals based on the Profit Center & Cost Center hierarchies to the reports.
• Designed the WBS (work break down structure) Model for the Project definitions & bringing the WBS hierarchy to the BI systems & reports.
• Participated in deployment strategy process that involves integration of two external system and validated the legacy data (Essbase, Oracle Data WareHouse) with the BI Data.
• Followed the tools, techniques and good practices for protecting the integrity of corporate data, company technology practices, standards, procedures & followed the SOX regulations.
• Prepared pre-condition and post-condition data for testing the application, tested the application manually by executing Test Cases prior to Automation and reported the bugs to the developers using QC.
• Performed Functional and regression testing using QTP, Used different checkpoint to make sure that the application is meeting the requirements.

Environment: Ms-Project, Sharepoint, Microsoft Word, Excel, Visio 2000, Rational Requisite Pro, Windows, Rational Rose, SQL, Quality Center, XML, Java, IBM WebSphere Business Modeler, Unified Modeling Language (UML), Agile Modeling, Rational Unified Process (RUP), J2EE, JSP, XML, WebSphere, Business Objects XI R3, SAP, Hyperion Essbase, Oracle, SQL Server & Mainframe (TSYS).

Confidential, Pharma, NJ April 2008- July08
Business Process Analyst
CIBA Vision a division of Novartis Pharmaceticals, the main scope of the project is the GLOBAL implementation (by INFOSYS) & support of the SAP.
Responsibilities:

• Gathering/validate requirements (RICEFS), Model design, JAD Sessions, writing the FSD`s, BA`s, Technical Documentation, executing Test Case & Change Control Process Documents & creating the Front-End Reports (JSP, XML).
• lead functional, regression, system integration, acceptance, and performance testing efforts for large cross functional projects, responsible for tracking, monitoring and reporting daily the testing status to project team members and management during testing phases.
• Work closely with business Users, architects, technical teams (UK, USA & France) across the organization to maximize effectiveness of software applications & maintain the schedule deadlines.
• Involved in designing & testing the ETL process flow and automated process chains.
• Analyzed the Business Specifications, and the application and created Functional Requirements document, generating module-wise Requirements
• Generated process flow diagrams in Visio, generated Use-cases covering all the functional requirements
• Created a Traceability Matrix identifying and mapping the dependencies between the requirements.
• Derived Test scripts validating all the requirements and Change Requests.
• Performed Functional and regression testing using QTP, Used different checkpoint to make sure that the application is meeting the requirements.
• Created forward traceability from requirements to use-cases to test cases and backward traceability for all the requirements/change requests to specifications to the stakeholders

Environment: J2EE, JSP, JavaScript, WAD, SAP, BW, BO, CRM, Ms-Project, Sharepoint, Visio, Ms-office, Quality Center, Oracle, Windows XP.

Confidential, Albany, NY May 2007 - March 2008
Business Process Analyst
The proposed system was to provide high-speed remittance processing, check clearing, ARC and Web-based image archive solutions.
Responsibilities:

• Documented as-is process of the loan origination and underwriting system and performed and documented work flow analysis of the non-automated system.
• Identified the major functions to be developed in the loan origination and underwriting modules using the high level business process flow diagrams.
• Analyzed and documented the detailed business process using IBM WebSphere business process modeler
• Facilitated JAD sessions during requirement gathering phase for underwriting and loan delivery service modules.
• Performed research of the existing loan origination software's in the industry and suggested best methods to the client.
• Performed requirement analysis and documented business rules using MS excel and authored use cases using MS word and managed the application artifacts using Rational Requisite Pro.
• Created use case models, activity diagrams and use case realization diagrams (sequence diagrams) using Unified Modeling Language (UML) notations in Rational Rose.
• Gathered data requirements and performed data analysis and Logical Data Model validation of the existing system.
• Analyzed the change request and identified the effects on the other requirements using the extensive traceability of requirements using Rational Requisite.
• Performed data conversion analysis and developed the data transformation rules for loan origination and underwriting modules and played a key role in data conversion and cleansing effort.
• Collaborated with the testing team to generate test plan, test cases based the use cases and business rules document.
• Coordinated with the team in preparing system documentation, support guide and user manual.
• lead functional, regression, system integration, acceptance, and performance testing efforts for large cross functional projects, responsible for tracking, monitoring and reporting daily the testing status to project team members and management during testing phases.
• Developed test scenarios, test plans & also tested the migration code and data, Test various business process scenarios to ensure software replicates desired outcomes.

Environment: Ms-Project, Microsoft Word, Excel, Visio 2000, Rational Requisite Pro, Windows, Rational Rose, SQL, Test Director, XML, Java, IBM WebSphere Business Modeler, Unified Modeling Language (UML), Agile Modeling, Rational Unified Process (RUP), J2EE, JSP, XML, WebSphere, Business Objects XIR2, Oracle, SQL Server & Mainframe (TSYS), SAP, Microstrategy.

Confidential, Camden, NJ August 2006- May 2007
Datawarehouse Business Analyst
Campbell Soup Company is the worlds leading maker and marketer of soup, portfolio includes powerful retail and food service brands.
Responsibilities:

• Gathering/validate requirements (Scope Definitions), Model Design, writing the FSD`s, BA`s, Technical Documentation, executing Test Case & Change Control Process Documents.
• Created business process mapping document, analyzed the as-is business processes and created a to-be process using MS Visio.
• Work closely with business process owners, Users, Super User across the organization to maximize effectiveness of software applications.
• Test various business process scenarios to ensure software replicates desired outcomes (MTS, OTC & ATR).
• Lead project efforts related to people, schedule, process or system improvements, expansion, and integration across the MTS service or product support organizations, globally focused on all MTS business unit customers.
• Ensure each report modules are properly mapped, configured, validated against SAP, Oracle, SQL Server, tested and maintained to support company business practices.
• Writing the MTS reports (Web Reports), detailed definition documents, mapping documents with SAP & ENVISION (Micro strategy) & Involved in training the users.

Environment: Ms-Project, Sharepoint, Microsoft Word, Excel, Visio 2000, Rational Requisite Pro, Windows, Rational Rose, SQL, Test Director, XML, Java, IBM WebSphere Business Modeler, Unified Modeling Language (UML), Agile Modeling, Rational Unified Process (RUP), J2EE, JSP, XML, WebSphere, Microstrategy, SAP, Business Objects XIR2, Oracle, SQL Server & Mainframe (TSYS).

Confidential, LLC, DE August 2003 - July 2006
Navigator Technologies is an IT staffing and services company provides ERP, Datawarehousing, software and Internet solutions to a small companies to leading multinational companies.

CLIENT: Confidential, Allentown, PA.
CLIENT: Confidential, GA
CLIENT: Confidential, OMRDD, Albany, NY.
Responsibilities:

• Lead project efforts related to people, schedule, process or system improvements, expansion, and integration across the distribution, service or product support organizations, globally focused on all business unit customers.
• Created Project schedules plans; created Use Cases using Rational unified process.
• Gathering/validate requirements, writing the FSD`s, BA`s, Technical Documentation, executing Test Case & Change Control Process Documents & creating the Front-End Reports.
• Involved in the entire system lifecycle, developed the database model for which Oracle designer V6.0 was used, Created New Use Cases and modified existing ERDs.
• Created Technical Design Specification Documents with help of Service Vendor requirements. Created new Prototype for Claims, Invoices, Payments, template development and its design.
• Involved in data Validation, Unit & Integration testing, Created User Documentation and user training.

Environment: Ms-Project, Microsoft Word, Excel, Visio 2000, Rational Requisite Pro, Windows, Rational Rose, SQL, Test Director, XML, Java, IBM WebSphere Business Modeler, Unified Modeling Language (UML), Agile Modeling, Rational Unified Process (RUP), J2EE, JSP, XML, WebSphere, SAP, BW, Business Objects XIR2, Oracle, SQL Server & Mainframe (TSYS)

Confidential, Birmingham, AL March 2002 - December 2003
Business Analyst/Lead
Responsibilities:

• Involved in tracking Project Plans, Status, Issue Mgmt, Financial Project Analysis, Resource allocation & work allocation.
• Gathering/validate requirements, writing the FSD`s, BA`s, Technical Documentation, executing Test Case & Change Control Process Documents & creating the Front-End Reports.
• Monitored project analysis, status/progress & issue mamangement. Documented project status to numerous levels of management and other involved parties. Utilized technology to effectively manage projects. Arranged problem management strategies if necessary.
• Identified Usability and functionality bugs and reported them to control board using Quality center during entire testing effort.

Environment: Ms-Project, Ms-Office, Visio 2000, Rational Requisite Pro, Windows, PL/SQL, Test Director, XML, Java, IBM WebSphere Business Modeler, UML, Agile Modeling, Rational Unified Process (RUP), J2EE, JSP, XML, WebSphere, SAP, Business Objects XIR2, Oracle, SQL Server & Mainframe (TSYS)

Confidential, Portland, OR March 2000 - February 2002
Business Analyst/Lead
Responsibilities:

• As a technical lead, responsibilities include requirement gathering, understand the business process and help in functional/technical design & full SDLC
• Gathering/validate requirements, writing the FSD`s, BA`s, Technical Documentation, data validation, executing Test Case & Change Control Process Documents & creating the Front-End Reports.
• Reviewed existing documents and procedures to gain an in-depth knowledge of existing process flow.
• Assisted Project Manager in JAD Sessions, ER Model, Gap Analysis for existing methodology and RUP methodology.

Environment: Rational Unified Process (RUP), Java, Windows, HIPAA, Microsoft Word, Excel, PowerPoint, Visio, Unified Modeling Language (UML), XML, Web Services, Rational, Agile Modeling.

Confidential, Franklin, MA June 1998 - Feb 2000
Business Analyst
Responsibilities:

• Reviewed existing documents and procedures to gain an in-depth knowledge of existing process flow.
• Developed Use-case Specification for each high level use case identifying the basic flow and alternate flows using RUP templates. (writing the FSD`s, BA`s, Technical Documentation, validation, executing & Test Cases)
• Verified requirements are testable and generated Testing Objectives.

Environment: SAP R/3, Oracle, PL/SQL, Java, C/C++ and Windows

Confidential, India. February 1995-May 1998
Programmer/Analyst
Responsibilities:
Project: XML Search Toolkit & Softbid / Teletools

• Involved in coding, development & documentation, testing of the entire project.

Environment: SAP, Java 1.2, Java Web Server, Windows NT, Java Servlets, JDBC, XML, IBM Parser, Oracle 7.3, SQL Server and PL/SQL.