SUMMARY:

• Business Analyst with five plus years experience in various industries including financial, government solutions, and healthcare industries.
• Expertise in System Development Life Cycle (SDLC), including analysis, design, development, testing and release.
• Strong skills in defining concise documentation including product requirements/user stories, acceptance criteria, best practices documentation, and lead large or complicated business systems projects and/or tasks.
• Well versed with various Agile - Scrum and Waterfall model development methods
• Strong skills in business solutions including business needs, requirements, risks, options and limitations.
• Expertise in facilitating and coordinating Joint Application Requirement (JAR) and Joint Application Development (JAD) sessions with excellent inter-personal and conflict resolving skills.
• Work extensively with the team to meet the business requirements, create prototypes and analyze workflow.
• Writing and maintaining the Requirement Definition Document that included Business Requirements (BRD) and Functional Requirements (FRD), Use Cases and UML Diagrams.
• Expert in writing detailed system Use Cases, developing business Test Cases and working with QA teams during testing phase, thereby facilitating acceptance testing with stakeholders and business users.
• Exhibit strong analytical ability during Functional Testing, Regression Testing and UAT Testing.
• Maintain and Review Change Requests and related documents for the CR.
• Develop and conduct internal training programs for developed applications.
• Knowledge of CMMI and Quality Assurance (QA) Standards.

TECHNICAL SKILLS:

Databases: Oracle, MS Access, SQL, TOAD

GUI/ Management Tools: MS Visio, HP ALM, Quality Center, MS Office

Platforms: Windows 7, Windows XP

Testing Tools: JIRA, Selenium, JAWS, WAVE

Applications: MS Office, SharePoint, MS Project

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Conduct business process evaluations to gain technical knowledge of business requirements.
• Analyze and identify problems, research alternatives, create presentations, test to confirm, and implement solutions for defined business processes.
• Analyze system specifications, business requirements for full understanding of the project to comply with corporate rules and regulations.
• Gather requirements and prepare use cases by interviewing Subject Matter Experts.
• Conduct story selection, sizing and tasking, established high level requirements and translated the business requirements into specified functional requirements.
• Analyze requirements, write user stories with acceptance criteria’s and manage tickets in JIRA.
• Author Business Requirements Documents with project teams. Extracted, discussed and refined business requirements from business users and SME’s.
• Conduct GAP Analysis to understand deficiencies of existing applications.
• Assign tasks among development team, monitored and tracked progress of projects following the agile methodology.
• Work with Project Manager in the development of weekly and monthly status reports.
• Involve in planning, prioritization, change management and close out of projects.
• Interface with business owners and SME’s to finalize Activity Diagrams.
• Work with business owners and SME’s to finalize Activity Diagrams.
• Suggest measures and recommendations to improve the current application performance.
• Interact with computer systems, end-users, and project business sponsors to determine, document, and obtain signoffs on business requirements.
• Review test results and reported bugs/issues using JIRA and HP ALM.

Environment: MS Visio, UML, SharePoint, Oracle, SQL, TOAD, MS Office, HP ALM, JIRA

Confidential, Washington, DC

Business System Analyst

Responsibilities:

• Prepared Business Requirement Documents.
• Analyzed, defined, and managed stakeholder needs and helped develop project plans and manage project scope.
• Attended and conducted meetings and workshops to discuss high-level requirements and developed User Requirements Specification document.
• Created workflow scenarios, designed process flows, documented business processes, various business scenarios, and activities of the business.
• Created diagrams including Process Flow Diagrams and Use Case Diagrams using Microsoft Visio.
• Created and verified user stories and use case specifications.
• Documented any issues or defects and got the sign off from the right party.
• Manually verified the validity of the failed test cases. Performed Positive, Negative White Box, and Black Box testing on the application.
• Performed GAP Analysis of system rules, system process flows, user administration, and requirements.
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Worked with QA’s to develop test plans and test cases for functional and integration testing.
• Designed and developed test scenarios and test cases based on business requirements, technical specifications, and use cases.
• Performed SQL queries to conduct back-end testing.
• Maintained standard documentations to comply with CMMI standards.
• Attended weekly status meetings with development team, QA manager, and created notes for meeting-minutes.

Environment: MS Visio, JIRA, HP ALM, UML, Quality Center, Oracle, Office, SQL Server, UNIX

Confidential, Alexandria, VA

Software Test Analyst

Responsibilities:

• Participated in functional specification and technical specification reviews.
• Prepared test strategy documents, and test estimations for various releases.
• Created detail functional test scripts based on business requirements and executed them.
• Wrote and executed SQL queries for database testing.
• Wrote SQL queries to access data from the database tables and validation of results.
• Manually executed test cases and verified the expected results.
• Attended various meetings with the developers, clients, and the management team to discuss major defects found during testing, enhancement issues, and future design modifications.
• Developed and executed test scenarios for User Acceptance Testing.
• Tracked, reviewed, analyzed, and compared defects using Quality Center.
• Developed test condition and test data to execute test scripts.
• Documented defects and performed verifications on fixes.
• Developed requirement traceability matrix and linked it to Quality Center.

Environment: Quality Center, Oracle, SQL Server, UNIX, Windows