SUMMARY:

• A seasoned Business System Analyst/PMO with proven experience in all phases of SDLC. Proficient in requirements gathering, data mapping, analysis, design, testing, business process re - engineering. A great team player, with an ability to apply excellent analytical, interpersonal, organizational, multitasking and leadership skills for successful project delivery and execution for banking, insurance and financial service sectors.
• Extensive business-to-IT leadership exposure in Federal Regulatory Reporting, KYC process, Credit Risk, Operational Risk, Basel II risk analysis, Data Warehouse, Back Office Operations in banking, insurance industries.
• Experienced in traditional SDLC (Waterfall Method), Agile methodology and Rational Unified Process (RUP).
• Expertise in GAP Analysis, Feasibility Study, Data Analysis, Data Mapping, Business Process Modeling and Process Re-engineering using UML diagrams. Proficient in requirement gathering techniques such as JAD sessions, requirements gathering sessions, workshops, document analysis.
• Excellent analytical, documentation skills to produce BRD, FRD, Use Cases, requirements Trace ability Matrix with attention to detail approach.
• Expert in developing test plan, test cases, test scripts, end to end manual test execution, conduct UAT, track defects in QC.
• Project Management skills including project planning, scheduling, manage timelines, monitoring tasks using MS Project.

TECHNICAL SKILLS:

Methodologies: Agile, Waterfall, RUP

Testing Tools: JIRA, HP Quality Center, HP Application Lifecycle Management

Business Modeling Tools: Microsoft Visio, Snag-it

Project Management: Microsoft Project, Microsoft Office Suites, Share Point

PROFESSIONAL EXPERIENCE:

Confidential,New York,NY

Sr. Business Systems Analyst

Responsibilities:

• Work closely with the regulatory reporting team to analyze, define and document quarterly regulatory business requirements. Conduct meetings to analyze requirements for various forms, analytics and develop TSD based on the business requirements.
• Work as an Axiom team member in an agile environment to deliver rapid results through identification of requirements and specifications.
• Perform report configurations/formula updates to develop and enhance analytic reports functionalities to support quarterly report enhancements requests from business. Such updates are variance threshold updates, unnatural, new flags update, variance updates, YTD & QTD variance formula updates etc.
• Provide day to day support, handle queries from business and complete BAU activities in timely manner. The BAU activities include, new release form installation from Axiom, update accounts mappings in shorthands based on the business logic change, apply report sign off setup, object migrations, environment setup for the new quarter once the fed filing is completed.
• Support users to troubleshoot any issues related to data, workflow execution, report instance creation, report sign off issues. Responsible for managing and maintaining access/permissions of users in Axiom.
• Developed user guides for the business community to accomplish their quarterly reporting activities and developed detailed process documents for the team to accomplish BAU tasks successfully in Axiom.
• Manage the change control process for all quarterly enhancements in HPALM and track those till the deployment in production. Generate reports on change control to support audit activities, application certification etc.
• Create test cases, test scripts and execute scripts to validate enhanced report functionalities. Walk thru QA team about the nature of the change and guide them to successfully perform QA test.
• Assist regulatory reporting team in performing UAT. Managed all quarterly requirements in HPQC.

Confidential,Warren, NJ

Sr. Business Analyst/PMO

Responsibilities:

• Elicited business requirements for resolving an outstanding AML Consent Order issued by the OCC of the US Department of Treasury against Confidential . The business requirements were focused on certain high risk KYC questions for various high risk client types that were identified during gap analysis including Matters that Require Attention (MRAs).
• Produced business and functional requirements documents by incorporating UML diagrams, process flow diagrams created in Visio. Held meetings with the offshore development team for clarification of functional requirements.
• Performed data mapping to map account information between source/target systems with another Citi application i.e. eSALES of the client.
• Met with QA team on daily defect meetings to review defects, validated defects entered by the QA team, assigned status Maintained and tracked defects for each testing cycles in HPQC and worked with the development team to ensure that defects are fixed before the release.
• Created test Cases, test scripts for business users globally and assisted them in testing critical functionalities during UAT.
• Performed PMO duties to adhere to project timelines, created and maintained project plans using MS Project/MS Excel. Maintained project artifacts for all phases of SDLC in Portfolio Tracking System-Workforce system and tracked those through the completion of the project. Updated project status on weekly basis by developing PPT slides and presented to the team for senior management reporting.

Confidential, Livingston, NJ

Sr. Business Analyst

Responsibilities:

• Worked with different business units to understand the grading process using client’s financials. Gathered, analyzed requirements for grading customer using Probability of Default (PD) and Loss Given Default (LGD) models.
• Developed detailed FRD based on the BRD incorporating business process flow diagram, activity diagram, sequence diagram, state diagram, flow charts, use cases and use case diagrams.
• Created screen mock-ups and prototypes based on end user’s requirements and validated that with the Moody’s Analytic team to implement that in the actual risk rating application.
• Created test plan and wrote detailed test cases/ scripts. Performed end-to-end manual test, captured results and maintained defects in HPQC. Conducted overall UAT and worked with the developers from CIT and Moody’s to fix defects.

Confidential, Jersey City, NJ

Sr. Business Analyst

Responsibilities:

• Served as Sr. BA to perform extensive gap analysis by analyzing the as-is manual reporting process and the proposed automated capital calculation process. Captured and analyzed requirements by working with the credit risk group users, regulatory group SMEs, risk officers. Performed data analysis in excel worksheet to analyze the Capital calculation, EAD, RWA (Risk Weighted Asset) calculation process of counterparties for various products.
• Developed FRD on the automated process, performed testing.

Confidential, Long Island City, NY & Warren, NJ

Sr. Business Systems Analyst

Responsibilities:

• This project was about conversion of Citi’s brokerage/investment advisory systems from MSSB joint venture to Pershing, a third party vendor to perform back office operations, execution and reporting on behalf of Citi retained wealth management businesses.
• Responsibilities included GAP analysis, data mapping, validate mappings with Pershing SMEs to ensure Citi-MSSB asset classes, securitized products, transactions, investment types and corporate actions data are mapped properly with Pershing codes. Develop requirements spec, track project progression for Client Reporting team. Maintained key project artifacts in Share Point and reported to PMO. Developed test cases, executed and captured results, conducted UAT.
• This project was about replacing an existing Issues & CAPs system at Citi with a reengineered single application called iCAPS for consistent management of Compliance, IT Risk, Audit, Regulatory and Continuity of Business related issues in order to minimize the operational risk of the organization. Served as Sr. BA to perform GAP analysis, elicit requirements. Developed BRD & FRD. Shared SME expertise to the offshore QA team for end-to-end testing. Created test plan, test cases for business users, coordinated overall UAT.

Confidential, Milwaukee, WI

Sr. Business Analyst

Responsibilities:

• Served as a Sr. BA to deliver an enhanced user interface for performing major Global Banking functions such as account processing, electronic funds transfer etc. The system development was driven by the Agile Methodology and was divided into several iterations with multiple releases. Duties included analysis, develop BRD, FRD by working with SMEs. Create QA test plan, test cases and conduct UAT.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Worked as a BA/PMO for implementing Basel II- daily reporting process for their three regions i.e. Asia-Pac, Europe and America for monitoring the capital variance movements and manage Basel II limits on daily basis. Responsibilities included analyze requirements, document process flows for three regions in BRD. Develop test scenarios, test cases, user guide and train users.

Confidential, New York, NY

Business Analyst

Responsibilities:

Worked as a BA to reengineer a billing application by integrating their various regional billing systems into a global model for invoice generation and reporting for HNW Clients. Duties included gather business requirements, perform gap analysis, develop FRD, use cases for the global billing model and coordinate UAT effort.