SUMMARY:

• A Business and Quality Assurance Analyst with an entrepreneurial mindset and the highest level of integrity with an unwavering sense of what is best for the business. Over 15 years of experience which includes experience in Waterfall, Agile/Scrum, and all stages of System Development Life Cycle. A creative and independent thinker who works well in a collaborative and flexible environment. A performance driven individual who enjoys new and challenging projects.

AREAS OF EXPERTISE:

• Elicitation of Requirements
• BA/Test Lead
• End to End, Functional Testing, and User Acceptance Testing
• Functional Specification Writing
• Release Cycle Coordination
• Process Analysis
• Off Shore Development and QA teams

TECHNICAL SKILLS:

• HP/ALM (Quality Center / Mercury Test Director)
• PS SQL - Basic Query Knowledge
• COBAL
• Jira
• IBM Data Studio
• SQL Developer
• TSO

PROFESSIONAL EXPERIENCE:

Sr. Business Systems Analyst

Confidential, Greenwood Village, CO

Responsibilities:

• Lead meetings between the client and systems to analyze the business needs and facilitate functional requirements elicitation for a correspondence interface and Reinsurance reporting for the conversion of 16K individual annuities from an existing legacy system to DXC’s wmA web based policy administration system.
• Researched and documented extensive data mapping for the development of a data extract from wmA to the Content Document Management System (CDMS) for the generation of customer correspondence, statements, and contracts.
• Created design specifications with data mapping for Reinsurance reporting.
• Creation and execution of functional test cases.

Lead Business Analyst

Confidential, Littleton, CO

Responsibilities:

• Defined business requirements for three large modifications to DXC’s Cyberlife system for the conversion of a block of approximately 7,000 life insurance policies.
• BA/Test Lead: Coordinated test approach for each modification, lead daily stand up meetings with a team of 7 - 12 on shore and off shore BA/Testers and developers.
• Documented system functionality for development.
• Work closely with Project Management to determine level of effort, resource allocation and status reporting.

IT Business Analyst / IT Quality Assurance Analyst

Confidential, Greenwood Village, CO

Responsibilities:

• Partnered with the business to understand requirements on a project to consolidate notices and statements from multiple mailings and multiple envelopes into one mailing and one envelope. Estimated savings approximately $1.00 per individual across several hundred retirement plans.
• Produced and executed test plans. Set up and maintained test data using SQL Developer to facilitate efficiency and accuracy of testing.

User Acceptance Test Lead

Confidential, Greenwood Village, CO

Responsibilities:

• UAT Lead over 5 testers on enterprise wide project to create a custom User Interface (UI) that can operate on any residential set top box (STB). An HTML5, cloud based UI.
• Participation in release planning in an agile/scrum environment to move code from multiple vendors (on shore and off shore) into QA, UAT, and Employee Field Trial environments. Entire project consisted of 35-40 individuals at any one time.

IT Quality Assurance Analyst

Confidential, Greenwood Village, CO

Responsibilities:

• Test Lead for a project which provided a mechanism to allow Mortgage Companies and home builder’s to sell their home insurance product with an auto product from one of QBE’s companies. Projected benefit is 500K - 1M additional premium.
• Test Lead on a QA team of 12 for a major initiative to move all QBE’s Personal Lines business to a common web based issuance and automated underwriting system using Agile and Waterfall methodology with monthly releases to production. The effort involved 32 states. Less then 5% of production issues were due to incomplete testing, contributing to QBE’s projected increase in revenue of $500K - 1M.
• Created test approach for functional and regression testing for the Umbrella line of business to enable any tester to ramp up quickly for each deployment by leveraging the existing test framework. This decreased the time spent on test case creation by two thirds.
• Expertise with defect management and resolution using Aldon Community Manager to manage, assign and validate defect tickets.
• Fully involved in resource allocation and assignments for projects, enhancements, and break fix items.

IT Business Analyst

Confidential, Greenwood Village, CO

Responsibilities:

• Defined business and analytical needs in order to upgrade the Data Warehouse and Business Intelligence tools from SQL 2000 to SQL 2005 . Transitioned the business off multiple Access Databases to BI cubes. Resulted in accurate reporting from a single source.
• Documented Functional Design documents to convert Home, Dwelling Fire, Farm and Umbrella lines of business into a new web based policy issuance and automated underwriting system.
• Participation in project planning by helping to define project scope and providing estimates of time needed to complete business requirements and testing.
• Participation in IT Governance reviews to ensure project requests received the appropriate review.

Business Analyst II

Confidential, Englewood, CO

Responsibilities:

• Documented business requirements for ad hoc reporting and Hyperion/Brio applications for Oracle 9i (4.2 Terabytes) and Teradata (4 Terabytes) for daily business users through executive level users.
• Assisted Enterprise Analytics team by identifying ways to improve reporting by looking for common themes on ad hoc report requests and documenting requirements for a Brio/Hyperion self-serve applications/dashboards.