SUMMARY:

• 7+ years of work experience as Business Analyst with expertise in understanding and gathering business requirements and translating those requirements to system requirement specifications. .
• Experience using advanced object - oriented design (OOD) tools and software.
• Extensive working experience in Banking, Financial, Credit Card, Loan Origination/Processing/Monitoring and Mortgage Domains/ Insurance.
• Proficiency with Rational Enterprise Suite (RequisitePro, Rational Rose, ClearCase, ClearQuest) in support of the RUP methodology.
• Experience in identifying risks and producing mitigation plans.
• Expertise in Credit Card Industry, Retail/Commercial/Investment Banking, Risk Analysis, Asset Management- risks and returns.
• Knowledge of securities, mutual funds, FI, bonds, and share.
• Hands on experience of industry standard methodologies of SDLC (waterfall, RUP, Agile, RAD, Spiral and Iterative).
• Knowledge of CMM and Six Sigma quality standards.
• Comprehensive experience in Gap Analysis, Cost/Benefit Analysis, ROI analysis, SWOT analysis, Testing, and Project Planning/Scheduling.
• Experience in writing queries/scripts for data analysis and QA report testing.
• Hands on experience in developing fully professional Project Plan, Test, Risk Mitigation Plans, Vision and Scope, Requirement Traceability Matrix, and Business Requirement documents.
• Experience in conducting Joint Application Development(JAD) sessions for requirements gathering, analysis, design and Rapid Application Development(RAD) sessions to develop an acceptable design for customer and feasible for developers.
• Proficient in creating Use Cases, Sequence Diagrams, and Collaboration, Activity Diagrams, Class Diagrams, and Business Intelligence Tools etc.
• Good understanding of performing the software testing including User Acceptance, Performance, Load, Stress, Sanity, Parallel, Black Box, Grey Box, White Box, Positive, and Negative Testing using Win Runner.
• Excellent project management and time management skills and strong work ethics and ability to learn new concepts.
• Hands on experience of using SharePoint, MS Word, MS PowerPoint, MS Excel, MS Visio and MS Project
• Excellent communication, presentation and interpersonal skills with demonstrated experience in efficient interaction with customers and senior management.

TECHNOLOGY SKILLS:

Business Modeling tools: Rally, Rational Rose, MS Visio, UML, Rational RequisitePro

Methodologies: RUP, UML, Six Sigma, CMM, OOA,OOD

Programming Languages: SQL, Java, J2EE, HTML, C, UNIX and LINUX

Project Management: Microsoft Project, Microsoft Word

Defect Tracking & CM Tools: Quality Center, Rally, Test Director, Rational Clear Quest

Version Control Systems: CVS, PVCS

Databases: MS Access, SQL Server, Oracle

BI Tool: OBIEE, Business Objects

Web Technology: Microsoft FrontPage, HTML, CSS,XML, DTD/XSD

Build Tools: Ant, Maven

IDE tools: Eclipse, JCreator, NetBeans

PROFESSIONAL EXPERIENCE:

Confidential, O Fallon, MO

Sr. Business Systems Analyst

Responsibilities:

• Identified client needs and develop customized solutions; this involves understanding primary objectives and implementing solutions to established budgets
• Co-lead the organization’s Agile transformation
• Coached and developed a distributed team of business executives and technical professionals regarding Agile roles, routines and responsibilities resulting in a more thorough understanding of Scrum/Kanban and a faster start up time to developing software.
• Extensively involved in PI Planning, sprint planning, scrums, retrospectives & sprint reviews with different business units and application development team.
• Test the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories
• Involved in customer onboarding process
• Led various scrum meetings with development team to review Functional specification & design the application
• Involved in designing user interface for the Identity Check aka Selfie Pay application modules using JSP and Controller Servlets.
• Involved in the development and grooming of Project Backlog Stories (Requirements) with business and technology partners.
• Created and managed performance metrics and reporting
• Utilized Rally to document the business requirements and created test plans, test cases & test suites
• Assisted the development Lead Business Systems analyst with determining agile workflows, and assisting getting the Rally tool to match their development cycle.
• Involved in preparing detailed test plan and test cases based of functional requirements using Rational Test Manager for the business requirements verification and validation.
• Worked as a Liaison between QA team and Business Units involved in the application development for better understanding of the business and IT processes.
• Involved in Change Control procedures using Clear Quest and reports to track process of repairs and determine the current quality of the application.
• Developed test scripts, BDD’s and performed the System, Integration testing and User acceptance testing.
• Scrum master - conduct retrospectives, iteration planning and commitment, daily standups

Environment: MS-Visio, RUP, MS-Office, Quality Center, Rally, Windows, Eclipse.

Confidential, Boston, MA

Sr. Business System Analyst

Responsibilities:

• Gathered and documented business requirements from user groups, stakeholders and vendors by conducting interviews and discussions sessions.
• Extensively involved in conducting JAD sessions with different business units and application development team.
• Created Use case diagrams, Data flow diagrams and business process workflow diagrams (Activity diagrams) in Rational Rose.
• Involved in assisting the business groups to provide support for Business Intelligence toolsets like OBIEE.
• Provided Gap Analysis, Cost/benefit analysis and understanding the business perspectives on many financial and operational issues.
• Involved in designing user interface for the different Online Transaction Processing modules using JSP and Controller Servlets.
• Involved in collecting customer data from the legacy systems and developing the data dictionaries.
• Involved in designing the loan processing module using Struts Framework.
• Involved in developed prototype of new information processing application module.
• Utilized Rational ReqPro to analyze the business requirements and created test plans, test cases and test strategy using Rational Test Manager.
• Created source to target mapping documents with validation rules
• Validated data loaded by ETL process before delivery to users
• Liaison between development team and business users
• Documented the Requirements Traceability Matrix (RTM) in Requisite Pro.
• Involved in preparing detailed test plan and test cases based of functional requirements using Rational Test Manager for the business requirements verification and validation.
• Worked as a Liaison between QA team and Business Units involved in the application development for better understanding of the business and IT processes.
• Involved in Change Control procedures using Clear Quest and reports to track process of repairs and determine the current quality of the application.
• Used JIRA for requirement tracking and management
• Devloped test scripts and performed the System, Integration testing and User acceptance testing ..

Environment: Rational Rose, Rational Requisite Pro, OBIEE, Clear Quest, ClearCase, MS-Visio, RUP, MS-Office, Quality Center, JIRA, Windows, Eclipse.

Confidential, Chicago, IL

Business System Analyst

Responsibilities:

• Study and understand thoroughly the mortgage market and the different risks involved.
• Thoroughly understand the accounting processes that Confidential uses from Loan Origination, Mortgage Servicing to Loan Payoff / Selloff.
• Involved in documenting Use Cases, Activity Diagrams, Sequence Diagrams, OOD (Object oriented Design) using UML and Visio.
• Conducted user interviews (accountants) and interacted with the tech and development teams and SMEs to understand project scope analysis in order to prepare System Requirement Specifications (SRS).
• Act as the primary liaison between the accountants and the development team.
• Interact with the development team and insure that the developers clearly understand the business processes.
• Created Mapping document to map the plans, products, rate keys, commissions, groups/sections and agreements.
• Created Issue logs, Work request template, change request template and problem request template for the users.
• Collaborated with the Project Managers in developing business processes and documentation of Business process flows using MS Visio.
• Identify the business and accounting triggers that will initiate the automated journal entry and define the various business and accounting events.
• Write SQL queries for balance conversions.
• Document the different accounting calculations based on the data elements required to process them.
• Used requirement management/Defect tracking tools like JIRA and Test Director.
• Designed and documented test cases and test plan according to the application requirements using Quality Center.
• Experience in conducting User Acceptance Testing (UAT).

Environment: Java, J2EE, Agile, Clear Case, Clear Quest, Rational Rose, Oracle, MS Office, MS Visio, Project, JIRA, Quality Center,Sharepoint, Windows XP, SQL.

Confidential, Phoenix, AZ

Business Analyst

Responsibilities:

• Participated in requirements analysis using a Use case driven approach and produced detailed use cases and functional specifications for all the interfaces.
• Facilitated and managed meeting sessions with Users, team members, business managers and SMEs to collect requirements and business process information.
• Developed business process models in RUP to document existing and future business processes.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Worked directly with business groups to provide hands-on training and subsequent support for Business Intelligence toolsets like OBIEE, Business Objects.
• Involved in designing the server side components using Service Oriented Architecture (SOA) as base.
• Assist Development team in implementing the Swing MVC architecture for the user interface.
• Involved in the Backend testing by executing SQL statements.
• Maintained and kept track of stakeholders’ requests for enhancements and changes using Rational ClearQuest.
• Worked in close collaboration with the Project Manager to create detailed project plans and scheduling and tracking project timelines.
• Used Test Director to track, analyze and document defects.
• Performed System, Integration testing and conducted User Acceptance Testing (UAT) for the projects, system fixes and enhancements.

Environment: Windows, Java, MS Office, Oracle, RUP, UML, Rational Rose, MS Visio, Rational Requisite Pro, Rational ClearQuest, OBIEE.

Confidential, Lincoln, RI

Business Analyst

Responsibilities:

• Converted business and user system needs into Vision Documents, Business Process Flows, Use Cases, and Non Functional Requirements
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Wrote clear, concise detailed system requirements specification (SRS) documents and user documentation.
• Worked with the UI team to create the User Interface screenshots to be presented to the Business.
• Designed the Auto Insurance Card Order Module using MVC Model 2 design patterns and Struts framework using JSP and controller Servlets.
• Involved in redesigning the Loan Approval Process module by adding security constraints.
• Developed User Security in the backend layer for Bill reports.
• Involved in data mapping for the customer data.
• Conducted discussion sessions and meetings with development team to discuss related issues.
• Used Rational Clear Case, a Configuration Management tool, to maintain different builds of the application about all changes and versions.

Environment: Windows, MS Office, RUP, UML, SQL, Rational Rose, Ms Visio, Rational Clear Case, Java, J2EE, Test Director.