SUMMARY:

• Experienced as a Business Analyst, expert in all phases of Requirement Management, including gathering, analyzing, tracking requirements and quality assurance.
• In - depth knowledge of SDLC, iterative and incremental methodologies such as Agile, Rapid Application Development (RAD), Prototype and non-iterative such as Waterfall methodologies.
• Good Organization and time management skills and experience working with different departments in a matrix structure.
• Good understanding of Healthcare & Banking Industries.
• Worked in multiple projects with strict deadlines, thorough understanding of sales and financial reporting.
• Excellent Presentation, Communication and Interpersonal Skills.
• Experience in coordinating, conducting and managing meeting, creating meeting minutes and documenting major action items.
• Elicited requirements through meeting, shadow sessions, interviews and process reengineering with different departments, SMEs and stakeholders.
• Organized, managed and participated in Scrum meeting, and Sprint Planning using Agile as a development methodology.
• Extensive experience in interacting with stakeholders, gathering Requirements and creating Business Requirement Documents (BRD), User Requirement Specifications, Technical Functional Requirement Specifications, System Requirement Specification (SRS), Test Plan, analyzing and Creating Use Cases, Use Case Diagrams, Activity diagrams, System Workflow Diagrams, Data Flow Diagrams, Business Flow Diagrams.
• In Depth understanding of the AS-IS and TO-BE business processes and extensive experience in conducting Gap Analysis
• Firm understanding of HIPAA regulations and experienced working in all phases of healthcare insurance processing like defining Membership Eligibility and Enrollment and various Medical Claims processing, including Medicaid and Medicare claims processing.

TECHNICAL SKILLS:

UML and Modeling Tools: MS Visio, Enterprise Architecture

Requirement Management Tools: JIRA, SharePoint, Rational Requisite Pro

Testing Tools: HP Quality Centre - Test Director 8.0/9.0

RDBMS: DB2, MS-Access, SQL/400, SQL Server

ERP Applications: MOVEX, ACBS, JD Edwards World Soft, One ERP

Programming Languages: Visual Basic 5, CL/400, RPG/400, CL/LE, RPG ILE

Other Tools: MS Project, Notepad++, TOAD, Hawkeye, Robot, Minitab,CTrack,QSmart, BECON, BMC Remedy 7.5

WORK EXPERIENCE:

Confidential, Alameda CA

Business Analyst

Responsibilities:

• Prepared high level logical data models and Business Required Document (BRD) and supporting document containing essential business elements, detailed definition and description of the relationship between the actors.
• Provided management with metrics, reports and schedules as necessary, mapping business processes and documenting business flows.
• Analyzed critical business, data and application issues that were crucial for management reports and data warehouse projects, alerted and proposed possible solutions to the business owners and functional managers.
• Created Workflows using Workflow manager for different tasks like sending email notifications, timer that triggers when an event occurs and sessions to run a mapping.
• Prepared UML activity, collaboration and sequence diagrams for detailed analysis of business objects using the Rational Unified Process (RUP).
• Analyzed, designed, developed and implemented 834, 837 HIPAA EDI maps for several trading partners.
• Developed and optimized convoluted stored procedures, scripts, and Extraction Transformation and Load (ETL) process and database objects.
• Actively involved in performance tuning at source, transformation, target and workflow levels.

Environment: Windows XP/Vista/2003, Oracle, SharePoint, SQL, Workflow Manger, MS-Office Suite, MS Visio

Confidential, Alameda CA

Business Analyst

Responsibilities:

• Interviewed the Business team to gather relevant business requirements, wants/needs concerning the project and documented the requirements using BRD's and FSD's
• Conducted JAD Sessions with SMEs, end users to resolve what data should be shown in the initial phase.
• Involved in the SDLC including requirements gathering, designing, developing, testing, and release to the working environment. Developed and maintained Requirement Traceability Matrix (RTM).
• Performed thorough GAP Analysis to check the compatibility of the existing software functionalities with the new business requirements.
• Attended meetings with the SMEs and technical lead to discuss the enhancement issues and bridge the gap for future design modifications.
• Analyzed, documented and managed requirements as well as changes to requirements using Rational Requisite Pro.
• Developed use case diagrams, use case models and class diagrams based on UML methodology.
• Conducted UAT in the final phase of software development process to check the functionality of the Designed and implemented basic SQL queries for QA testing and report / data validation software.
• Compiled, tabulated and coded statistical reports using pivot tables to produce spreadsheets, graphs and databases

Environment: Windows XP/2000, Oracle, SQL, MS-Project, MS-Office Suite, MS Visio

Confidential, NY

Business Systems Analyst

Responsibilities:

• Interviewed ACBS Business team at Edinburgh location to gather relevant business requirements, wants/needs concerning the project and documented the requirements using BRD's and FSD's
• Conducted JAD Sessions with SMEs, end users to resolve what data should be shown in the initial phase.
• Involved in the SDLC including Requirements gathering, System designing, developing, Support QA testers with SIT, UAT and release to the working environment. Developed and maintained Requirement Traceability Matrix (RTM).
• Worked as Helping hand to Project Manager to handle Defect cycle in QC Test Director 8.0
• Participated in Project Status Check, Defect meetings

Environment: IBM ISeries OS/400 V3R7, DB2/400, SQL/400, HTML, Windows XP/2000, MS-Office Suite, MS Visio

Confidential

Sr. Consultant

Responsibilities:

• Worked as Lean Six Sigma Black belt Consultant with McKinsey, NJ team on Continuous Improvement Initiative of OPTIMIZE - LEAN Methodology deployment activities at Organizational level
• Manage Lean Transformation in IT QA Service Line Projects across India locations with cross-functional teams
• Analysis of high volume data for Efficiency & effectiveness improvement for over 250 IT projects in Scale up plan of Phases- I, II, III

Confidential

Business Systems Analyst

Responsibilities:

• Handled as Business Systems Analyst for Requirement gathering, Solution design & implementation with HBOS & System Testing Teams - ACBS ERP enhancement Project of Accounting & Finance reports
• Handled SDLC lifecycle with requirement gathering, System design, SIT, UAT & Post deployment support for Project using AS/400 front & back end with RPG/400, RPG ILE, DB2/400, SQL/400 usage for Accounting System /Interface Program enhancement features
• Training to ACBS Business Users & QA team for enhanced features & new reports
• Analyze & resolve software bug fixes, Software releases, deployment in Production, Post Production warranty support