SUMMARY:

• Facilitated collection of business requirements from application users and preparation of Business Requirement.
• Excellent knowledge of Software Development Life Cycle (SDLC), Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP)
• Organized requirements into logical groupings of essential business processes, business rules and information need to ensure complete documentation of critical requirements
• Developed Use Cases, Class diagrams, Activity diagrams, Sequence diagrams etc. using UML
• Experience in conducting Joint Application Development (JAD) and Rapid Application Development (RAD) sessions
• Skilled in controlling project scope, risk management and presenting project status to appropriate management levels
• Proficient with MS Office suite including MS Project to manage schedules, deadlines and resources
• Strong Knowledge of UML, RUP, Rational Suite including Rational Rose, Rational Requisite Pro
• Developed Test Cases from Use Cases. Reviewed Test Strategy and Test Plans to ensure Use Cases accurately reflect Functional, User Interface, performance and Security Requirements
• Skilled in Financial Valuation & Modeling, knowledge of discounted cash flow (DCF) analysis, relative valuation (based on industry “comparable multiples”), Risk - Return and Efficient Frontier concepts
• Excellent experience in developing and executing Test Procedures, Test Cases, Test Scripts, Test Plans, performing Functional Testing, Compatibility Testing, Usability Testing, Stress Testing, UAT
• Knowledge of various statistical methods and optimizing tools used in asset allocation, portfolio selection and performance benchmarking
• An “out of box” thinker with the ability to work independently and as a team
• Possess Excellent Verbal and Written Skills along with excellent co-ordination, negotiation and interpersonal skills in a cross-functional and cross-cultural work environment

TECHNICAL SKILLS:

Languages: C, C++, SQL, PL/SQL, TOAD, UML, ASP.NET

Testing Tools: Mercury Test Tools, Test director

RDBMS: MS-SQL Server 7.0, MS-Access

Servers/Web Servers: Internet Information Server (IIS), Web Logic 5.1, WAS 5.0.

Version Management Tools: Rational Clear Case

Project Management Tools: MS Project, MS Visual source safe, MS Visio, and MS Office 2003/2007

Operating Systems: Unix/Linux, Windows-2000/NT 4.0/95/98/XP/Vista, Macintosh, MS-DOS

ERP: SAP R/3,4.0B,4.6B, 4.6C, 4.7, ECC 5.0, 6.0, BW 4.0, BI 7.0

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Analyst

Responsibilities:

• Facilitate the product Owner in designing the product backlog for implementation of Policy Center for the workers compensation line of business
• Documented process and domain learning and led knowledge sharing with development and business analysis teams
• Creation of stories and task using Rally which is an Agile story and task tracking tool. Actively using Rally for creating burndown charts and monitoring the individual and team’s performance.
• Reviewed during daily scrum to measure performance against time, and early identification and resolution of potential problems.
• Worked extensively on Integration of Policy and Billing center Systems for Workers Comp.
• Extensive experience on Integration- Data Mapping work from Guidewire Policy Center to various external systems like Insbridge, Product Model, OnBase, xPression.
• Worked on end to end Manual Renewal and Automated Renewal Workflow in Policy Center for Workers comp
• Worked on end to end Policy Change for Workers comp in Policy Center
• Interact with UI design experts to have a consistent and high quality look and feel of the application.
• Identify and manage dependencies with other internal or external teams
• Provide mid sprint and end sprint metrics and status summary to senior management covering aspects of scope management, schedule management and resource management.
• Key role in eliciting the requirements and redesigning the various packages/ sub-packages and documents being currently used in the legacy system
• Identifying the integration touch point for each document stream, collaborating with the design team to synchronize the process flow with the document flow.
• Presented Q/A test results with analysis to the stakeholders and users and documented requirement changes
• Carried out defect tracking using HPALM, wrote Test Cases and performed User Acceptance Testing
• Wrote Training and Procedure Manuals, verified continuity preparedness, and facilitated business users Training
• Provided detailed walkthroughs to all stakeholders (Strategic Team, Business Users, development and testing teams) and ensured functional adherence for Guidewire Policy center implementation.
• A go-to person for Business to address any documents and packages triggered from Policy center functional queries.

Environment: MS SharePoint 2010, Guidewire BillingCenter, Guidewire PolicyCenter, SQL Server, RALLYHPALM, MS Visio, MS Office 2010, ESB, Agile, Windows NT/XP, Adobe Photoshop.

Confidential, PA

Senior Business Analyst

Responsibilities:

• Functioned as liaison between various business areas and multiple development teams for developing web layer over core Property & Casualty (P&C) systems; performed extensive Requirement analysis and developed use cases and workflows
• Elicited business requirements by conducting structured interviews, JAD & JRP sessions, and workshops across various Commercial and Personal Auto lines within the Property & Casualty (P&C) business unit
• Performed extensive Gap Analysis between the Company’s Legacy System and Billing System.
• Worked with project sponsor, project team and other stakeholders to determine project milestones and report on progress; prepared communication and status reporting plan
• Collaborated with various Property and Casualty Insurance (P&C) insurance plans product managers, SME’s and sales and relationship management personnel to map business processes and identify business requirements
• Prepared business requirements document and functional specification documents; created Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, and Screen mock-ups using Microsoft Visio
• Worked on Payment Module for Auto and Commercial Line of Business
• Worked extensively on 360 degree view, out of the box functionality of Billing Center
• Worked on Delinquency Process, Non Payment Cancellation / Reinstatements and Rescinding of polices in Billing Center
• Organize periodic meetings to discuss requirements, status, issues and risks between various stakeholders.
• Presented Q/A test results with analysis to the stakeholders and users and documented requirement changes
• Carried out defect tracking using Clear Quest, wrote Test Cases and assisted User Acceptance Testing
• Used Test Case reports to track the progress of test case planning, implementation and execution results
• Wrote Training and Procedure Manuals, verified continuity preparedness, and facilitated business users Training

Environment: MS SharePoint 2010, Guidewire BillingCenter, Guidewire PolicyCenter, SQL Server, JIRA, Rational Requisite Pro, MS Visio, MS Office, Quality Center, XML, Oracle, Quick TestPro

Confidential, NY

Business Analyst

Responsibilities:

• Functioned as the primary liaison between the business user, project sponsor, operations team, and the technical team throughout the project life cycle for Property & Casualty (P&C) personal lines of Insurance business unit
• Knowledge of ACORD XML Specifications including ACORD Schema, Exposure Report Mapping, Binding Authorities Implementation, Address Level Exposure and Aggregated Property Level Exposure Reporting and AML XPaths.
• Prepared story board for Processes including for Claims, New Business, Policy Administration, Underwriting, and Quote
• Interfaced with the client as part of the Requirements Engineering team to finalize the project scope
• Assisted the PM in developing Use Cases and project plans and also managed changes to the scope of the project
• Conducted user interviews, gathered Requirements, analyzed the Requirements and managed changes
• Conducted interviews with end-users to collect requirement and business process information
• Gathered requirements around Underwriting, Billing, Insurance Claims Processing and Policy Administration System
• Performed extensive Requirement Analysis including data analysis and gap analysis
• Participated in various stages of data and requirement analysis for project needs
• Developed business requirement specification documents as well as high-level project plan
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using UML
• Identified internal and external system requirements, design and configuration set-up, also created User Documentation and conducted training classes
• Documented and delivered Functional Specification Document to the project team and assisted UAT
• Participated in the logical and physical design sessions, assisted and developed high and low level design documents
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project
• Assisted the PM in performing Risk Assessment, Management and Mitigation

Environment: Rational Suite (Requisite Pro, Clear Case and Clear Quest), MS Word, MS Excel and MS-Project, Agile, UML

Confidential, CA

Business Analyst, E-commerce

Responsibilities:

• Design and development of an electronic order delivery, invoice processing, and online payment service for business-to-business e-commerce
• Involved in the creation and maintenance of the business specification requirement documents, and use case software specification documents.
• Used SQL queries to extract data from different databases including testing and production for data validation and data analysis
• Created Use-Case Models using Rational Rose to depict Actors and Use-Cases in various Business Processes.
• Understand and articulate business requirements from user interviews and then convert requirements into technical specifications
• Followed the UML based methods to create Use Cases and Activity Diagrams.
• Used RUP process model for the different phases of the application development of the Software Development Life Cycle.
• Identified and maintained a clear and measurable development process that was deployable throughout the enterprise using RUP.
• Created Use-Case Models using Rational Rose to depict Actors and Use-Cases in various Business Processes using UML.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Conducted JAD sessions for communicating with the all Project directors and stakeholders and created process Workflows, Functional Specifications and project initiation artifacts.
• Coordinated the bug review meetings, updated requirement documents as per business user feedback and change in functionality of the application.
• Assisted the team in developing content and training materials; recommended enhancements and identified new business requirements.

Environment: Agile-RUP, Requisite Pro, MS Access, HP Quality Center, Dream weaver, MS Excel

Confidential

IT Analyst

Responsibilities:

• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly; also, conducted project related presentations.
• Assisted in building a business analysis process model using Rational Rose.
• Performed requirement analysis, went through all the use cases and workflows.
• Designed and implemented simple workflows using SharePoint modules and email notification.
• Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams using UML.
• Played a key role in the planning and implementation of system enhancements.
• Onsite offshore coordination

Environment: MS Office Suite, SQL Server, HTML.