IT Business Analyst Resume Greensboro, North Carolina - Hire IT People

SUMMARY:

Senior - level business analyst with 13 years of experience in small to large organizations. Highly experienced at requirements gathering and documentation as well as user experience wireframe prototyping.
Adept at both agile and waterfall methodologies, and comfortable with organization-wide interaction, from CEOs to customer service representatives.
Currently seeking a telecommute position that will allow me to utilize my skills and assist in my continuing growth in the IT industry.

TECHNICAL SKILLS:

Business Requirements Gathering & Documentation: Expert

Axure: Expert

MS Office Suite: Expert

Salesforce: Intermediate

Adobe: Acrobat and Photoshop Intermediate

WordPress: Advanced

Content Management & Organization: Advanced

Project Management: Expert

Technical writing: Expert

PROFESSIONAL EXPERIENCE:

IT Business Analyst

Confidential, Greensboro, North Carolina

Responsibilities:

Business requirements gathering and documentation
Serve as a liaison between the IT group, business channels, and external marketing agencies
Project management for IT and other business-related projects
Process improvement
User experience prototyping
Training presentations
Technical and training documentation
Content management
WordPress maintenance (non-development)
Copywriting and editing

Senior Business Analyst

Confidential, Overland Park, Kansas

Responsibilities:

Digital Strategist

Confidential, Minneapolis, Minnesota

Responsibilities:

With Echidna, my primary responsibilities included managing eCommerce client relationships. In addition to managing these relationships, I performed requirements gathering and documentation as needed