Security Business Analyst Resume Orange, CA - Hire IT People

BACKGROUND:

Business Analyst with over 13 years of experience in (FSCM & HRMS) conversion, design, implementation, testing, production support with enhancements and upgrades. Details are outlined in the Experience section below.
Products PS vs 7.5 - 9.2
General Ledger Project Costing Time & Labor Payroll
Accounts Payable Billing Purchasing
Account Receivable Cash Management Employee Self Service
Human Resources Benefits Payroll

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE

Security Business Analyst

Confidential, Orange, CA

Responsibilities:

Developed Methodology Documentation: worked with Stakeholders & Business Owner to communicate and approve.
Used a series of Data Mover Scripts to create Permission Lists and Roles
Conducted Security Workshops with Business Owner to Review and Approve New Security Roles.
Ensured that access did not create and SOD conflicts.
Assigned users to roles and review with Business Owners.
Conducted User Acceptance Testing of New Roles with Business Owners, and obtained sign off.
Performed Audits of Security and worked with internal and external Auditors to ensure that SOX compliance was in effect.
Utilized Query Manager, SQL and Excel to create DMS scripts for the creation of Permission Lists & Roles.
Created numerous Dynamic Queries to assign PeopleTools, Workflow, Reporting Tools roles such as Query Manager, Query Viewer, etc.
Designed and implemented Row Level and Business Unit Security.
Oversee day-to-day Security Application Support.
Trained back-up Security Administrators in new mythologies and functionality.

Application/Production Support Analyst

Confidential

Responsibilities:

Served as back up Security Administrator, and Production Support Analyst, supporting the Business in troubleshooting issues all relevant modules in FSCM & HRMS.
Used Altiris Help Desk System to receive and work all Production Support Ticket including new and updates to PeopleSoft Security.
Utilized Oracle Support to create SR (Software Request) to further troubleshoot production issues.
Worked with other Business Analysts to identify security requirement for project.
Provided excellent Customer Service to Business Owners and Employees.
Assisted with Upgrade and Implementation of HCM 9.1

Call Center Supervisor

Confidential, Tustin, CA

Responsibilities:

Supervise a team of approximately 15 employees that handle incoming prayer requests and donation for TBN.
Responsible for handling any difficult callers or complaints from callers.
Listen to calls to make sure guidelines were being followed and gave instruction to employees to make necessary correction if required.
Run report and record statics for calls.
Assisted management when and were needed.

Supervisor/Data Entry

Confidential

Responsibilities:

Responsibilities included overseeing a room of data entry operators to ensure they were entering donations correctly during Telethons.
This position was seasonal and Telethons were conducted 3 time a year for several weeks at a time.