Business Analyst Resume Bala Cynwyd, Pennsylvania - Hire IT People

SUMMARY:

Managed mission critical projects including gathering requirements, developing specifications, developing and executing test plans, quality assurance, implementation and production maintenance
Experienced in development, validation and maintenance of retention guidelines and audit controls
Strong research, analysis and problem solving skills
Able to effectively interact with management, technical staff members and business users from multiple disciplines to achieve business objectives
Managed mainframe and web based systems

PROFESSIONAL EXPERIENCE:

Confidential, Bala Cynwyd, Pennsylvania

Business Analyst

Responsibilities:

Elicited, analyzed and documented business requirements
Conducted impact analysis of change requests received from business areas
Collaborated with business areas and developers to refine functional requirements
Assisted quality assurance unit with the development of test scripts
Coordinated user acceptance testing
Created release notes for system enhancements

Confidential, Marlton, New Jersey

Business Systems Consultant

Responsibilities:

Managed conversion of $100 million in open claims to new system with no interruption in service
Coordinated conversion of 20 years of historical management information to a new platform to maintain business continuity
Implemented recurring EFT payment process and online payment system
Acted as subject matter expert for billing, commission, and management information systems
Performed data mapping for development of SQL database
Developed project related documentation including reports, forms and procedures
Interpreted and translated business needs into functional requirements
Identified production problems and coordinated problem remediation and recovery efforts
Managed production of management information reports ensuring the integrity of the data
Developed and implemented Sarbanes Oxley controls and served as liaison for all internal and external IT audits
Identified cost effective ways to streamline and automate manual processes
Managed outside vendors to implement system changes and to sustain optimal system performance
Established and maintained user security access to various systems
Supervised data center print room operation and support staff of 10
Provided training to users of the billing and accounting systems

Confidential

Accountant

Responsibilities:

Billing Clerk

Responsibilities:

Confidential, Mt. Laurel, New Jersey

Corrective Investigative Specialist

Responsibilities:

Confidential, Gibbsboro, New Jersey

Head Teller

Responsibilities: