Profile

Over 7 years of experience in Information Technology with 5 years as Business Analyst and 2 years as QA Analyst having in-depth knowledge on Business Analysis, Requirement gathering, Business Process modeling and Testing methodologies.Possess solid balance of functional knowledge and experience working in complex, cross functional and geographically dispersed team environments.

• Highly motivated with experience in all phases of theSoftware Development Life Cycle(SDLC)including requirements gathering, analysis, design, implementation, testing and deployment as well as software engineering methodologies like Waterfall,Rational Unified Process (RUP) and RAD.
• Strong commitment to a team environment with the ability to follow leadership directives when required.
• Ability to work with a multitude of other from various departments in order to collaborate and implement new strategies and techniques.
• Ability to work independently or in a team/cross-functional teams, manage and prioritize multiple projects, quick learner.
• Excellentclient relationship management, analytical, problem solving,lateral thinking, written and oral communication and presentation skills.

Career Proficiency

Business Analysis

• Expertise inRequirements gatheringthrough JAD sessions, interaction with SMEs/Business users, meetings and workshops and manage the requirements using tools like Enterprise Architect and Rational RequisitePro.
• Expertise in writing Business Requirement Document (BRD), Functional Requirement Document (FRD), and System Requirement Specification (SRS).
• Exceptionaldocumentation skillsand experience writingFunctional Requirements and Design documents as well as creatingUse Case, Activity and Sequence diagrams usingUML methodology
• Expertise inBusiness modelingand creating Business process flow diagrams usingMS Visio
• Writing specifications forenhancementsby using legacy systemdocumentation and SOPs.
• Experience in assisting the development team by outlining the functionality and assisting theQA teamintest case designand testing, performingUATand provide presentations to the business team.
• Using project management tools likeMS Projectfor status reporting and planning.

Testing

• Expertise in writing QA test plans, DefiningTest Cases, creatingTest Scripts, executing and maintenance.
• Working knowledge of the key components of a test strategy, test cases, and entry & exit criteria.
• Comprehensive understanding of QA methodologies, procedures, and QA documentation.
• Extensive software validation and testing exposure of stand-alone, client-server and web based applications.
• Expertise in conducting testing on all stages such as: integration, system, user acceptance, functional and regression testing.
• Proficient with methodologies that ensure good quality control and industry’s best practices

Industry verticals

• Life Sciences (Pharmaceutical) – Revenue management and regulatory
• Finance & Investment
• Banking
• Healthcare

Education

Bachelors of Engineering in Electronics & Communication

Business Analysis

Requirements Gathering, Business Process Modeling, Analysis & documentation Use Case Modeling, Workflow design, JAD Sessions, Checkpoint meetings, Gap Analysis

Methodology

Rational Unified Process (RUP), Rapid Application Development (Agile) and Sequential (Waterfall)

Tools

Enterprise Architect 7.0, Rational Rose, Rational RequisitePro and MS Visio, MS Office, Test Director, Remedy and QTP

Defect Tracking

Remedy, Bugzilla and TestDirector

Database

Microsoft Access, Oracle

Team Skills

Coordinating, Facilitating, Project Tracking, Summarizing and Reporting

Operating Systems

Windows NT/2000/XP/Vista.

Applications

I2 procurement, Model N Revenue Management Suite

Industry Standards

HIPAA, SOX, CFR 21 Part 11, CFR 21 Part 820, ISO, Six Sigma, CMM

Professional Experience

Confidential,NY. Jan \'09 –Dec’09
Business Analyst

Deutsche Bank is a leading global investment bank with a strong profitable private client’s franchise and its businesses are mutually reinforcing. The project Investment Banking Operations Portal involves a data-warehousing initiative for Investment Banking Operations within Deutsche Bank. This is a multi-year initiative that covers all product areas and business units within the Investment Bank. The charter covers all aspects of information related to the following core principles:

• Cost Management
• Capacity Utilization
• Trade and Operational Performance Indicators
• Operational Risk and Control

The activities include creating requirements and design documents for dashboards used for Cost/Client Management, reports for Profit & Loss and forecast that provided whole year view of numbers across business regions and corporate structure, reports for Trade and Issues Mgmt based on products (FX, Money Markets, and Securities) and advanced financial reports that enabled the user to select the type of analysis to be performed.

Responsibilities

• Liaised with various project stakeholders in the information gathering meetings to determine requirements.
• Provided key input in working with users in identifying and defining system and project requirements.
• Played an active role in gathering, analyzing, and writing business requirements using Rational RequisitePro.
• Translated the business needs into functional requirements, and communicated the same to the business users, to baseline the initial high-level requirements.
• Involved in conducting JAD sessions with the entire team to come up with the possible solutions for the business problems.
• Documented FRS (Functional Requirement Specifications) and assisted Systems analyst to come up with SRS (System Requirement Specifications)
• Designed and developed use cases, activity diagrams, and sequence diagrams, using MS VISIO.
• Worked with the software architects / developers to ensure that the applications conform to customer requirements.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Partnered with the technical areas in the research and resolution of system and process problems.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Analyzed research on operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency.
• Conducted impact analysis for the requested change by business users/stakeholders to control change in the requirements.
• Assisted the QA team to write the test plan and test cases

Environment

Informatica, Oracle, Cognos, Acorn Systems, MS Project, MS Visio, MSOffice, Rational RequisitePro.

Confidential,NJ Sep \'07 – Dec \' 08
Business Analyst

The Client helps the customers in executing trading decisions quickly and accurately at a reasonable price.A web-based online trading application that offers an integrated and highly configurable trading system product for financial instruments like equities, stock and index derivatives. It provides integrated front-end for traders of the system. The application allows the end-user to log into the system, buy and sell shares online and keep track of his shares. It provides wide range of up to date information of the stocks and company information in the form: profit & loss account, balance sheet, cash flow, operating statistics, directors\' report, share price quotes, charts, fixed income and news.The project involved enhancing the existing web based trading application with new features and integrating Bloomberg’s Trade Order Management System (TOMS) with the existing financial application. TOMS combines front end position management and electronic ticketing with back end office integration of trade data to maximize the efficiency of data flow. Involved in the business analysis for the application enhancements and testing efforts for the same.

Responsibilities:

• Performed GAP Analysis to analyze the current system and worked with internal users to help define system requirements.
• Organized various JAD sessions with development architects and business leads to develop both high-level and detailed application architecture to meet business needs
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Responsible for scheduling meetings with users, SME’s and stakeholders to identify problems resolve issues and improve the process to ensure a stable and accurate solution.
• Developed Traceability Matrix for maintaining/updating current and new system requirements using MS Excel.
• Created and managed Use Case project templates and BRDs
• Developed Functional Use Cases enabled developers and other stakeholders to understand the business process.
• Used problem and change management software to document work requests for release activities.
• Coordinated with teams within the organization to collect release requirements.
• Produced and managed documentation on release activities to support problem resolution and post-release analysis.
• Reviewing use cases authored by the off shore team for the second release

Environment:

Oracle, Microsoft Data Transformation Services, MS Project, MS Visio, MSOffice Suite, ASP.net.

Confidential,MA. Jan \'07 – Aug \' 07
Business Analyst

Genzyme is a leader in the effort to develop and apply the most advanced technologies in the life sciences. The company\'s products and services are focused on rare inherited disorders, kidney disease, orthopedics, cancer, transplant and immune disease, and diagnostic testing. The project involves implementing Model N revenue management suite including Contract Management, Pricing Strategy / Execution, Government Pricing and Medicaid Claims Processing to meet the demanding business needs.
Responsibilities:

• Met with client groups to determine user requirements and goals. Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures.
• Gathered the requirements from vendors and clients, and then created the use case diagrams using UML to define the functional requirements of the application.
• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification (URS). Understand and articulate business requirements from user interviews and then convert requirements into technical specifications.
• Interviewing Subject Matter experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
• Resolved or escalated business process issues, item management issues or technical issues.
• Conducted JADs with the development team, testing team and business team to fasten the project definition process.
• Wrote test scripts for User Acceptance testing.
• Conducted functional presentations to the stakeholders and training workshops for the users.

Environment

Model N, webMethods, Oracle, J2EE, XML, JSP and Web logic, MS Visio, MS Office Suite.

Confidential, IL Feb \'05 – Dec’06
Business Analyst

Physicians Interactive provides Pharmaceutical companies with the services required to communicate product and treatment related information to Health Care Professionals (HCP). The purpose of the project was to develop a web based system that could be utilized by the Pharmaceutical companies to promote their products and services to targeted and anonymous HCPs.
Responsibilities

• Gathered and articulated Business Requirements from User Interviews, JAD sessions and synthesized those requirements into functional specifications.
• Analyzed Business Requirements and created Use Cases, Use Case Diagrams, Navigation and Work Flow Diagrams for applications and created Activity Diagrams using MS Visio.
• Conducted walk through sessions of Business Requirement Document (BRD) and Use Cases to discuss certain issues with stake holders and did the GAP Analysis.
• Responsible for providing all business event, rule, and process information for workflow, external interfaces, and data definition requirements.
• Partnered with clients/peers/technical groups to perform quality reviews on business requirements in order to determine if the requirements fulfill the demands of the end users.
• Created a regular review process to ensure all open issues and change requests were resolved in a timely manner.
• Worked closely with the design team in the creation of wireframes to capture design and compliance requirements.
• Facilitated Joint Requirements Planning sessions (JRP).
• Defined validations to be built into application in line with the functional requirements.
• Participated in meetings with Developers, Project Managers and Quality Analysts to discuss business requirements, test planning, resource utilization, and defect tracking.

Environment

MS Project, MS Visio, MSOffice Suite, Quality Center, .Net, Classic ASP, SQL Server, SharePoint Portal.

Confidential,CA. Jul \'04 – Jan \'05
QA Engineer

Avnet, franchised distributor of electronic components in the years of dealing with its customers, the above has come to understand the challenges their customers face in managing and understanding their inventory. This Bid Ask Project implemented in i2 procurement solution focuses on the facet of the application that enables this visibility of a supplier’s inventory named as Trading Group within Bid/Ask exchange. After introducing the Trading group concept in Bid/Ask exchange, suppliers will be able to load their, asks in the exchange and make their inventory visible to their preferred trading groups. By doing this the supplier will have an advantage of opening up their inventory to their other divisions, partners and to public. On the other hand any user who is having the required privilege belonging to some organization that has the visibility over the trading groups can submit their bids.
Responsibilities:

• Involved in preparing the test plan and test scripts as per the requirements.
• Assisted in manual testing and verified the application using the test scripts.
• Execute test scripts, verify test results, and logged defects.
• Coordinated with development team to report the bugs and involved in retesting.
• Performed back end testing as part of manual testing.
• Performed Bug Tracking by adding, matching and updating defects using Quality Center
• Tested data and the generated results were reported and updated in spreadsheets using MS Excel.
• Performed integration testing after integrating various modules for Cross Functional testing.

Environment
Rational Rose, Oracle, Java, EJB, XML, and XSLT, X2 framework, MS Office and WebLogic.

Confidential,ca. July \'03 – June \' 04
Tester

Carnival is a cruise company that had a requirement of doing purchase over the net from its specific suppliers with some terms & conditions. The requirements include negotiation over the purchase orders, customized purchasing workflow, bulk receiving, bulk importing of Purchase Request into the system. I2 5.2 version of procurement solution is customized to suite its custom specific requirements.

This portal is a joint venture between Intel and Reliance is basically a B2B & B2C Business portal. The main advantage of this portal is that it will be viewed from our Web Centers all over the country connected thro’ the backbone of Fiber Optic Linking to enhance the performance & Speed to a greater extent than the other providers. Online chats, forums, Search Engines and Auctions (both forward and reverse), Bulletin Board, Add severs, and Games, E-Business, Maintenance, Consulting, Knowledge Management, Audio/Video Streaming and multilingual contents are some of the main features involved with this portal.