SUMMARY:

• Have 8+ years of experience in the state - of-the-art mission critical and scalable end-to-end (Full life cycle) Business Analysis solutions with expertise in Microsoft Visio, RALLY and defect tracking HP Mercury, PPM Clarity tools and hands-on experience in gathering, analysis, requirement, design and development for IT Technical project solutions.
• Technically hands-on commercially experience mainly with creating the business requirement documents (BRD),Functional specifications document(FSD),Flow diagrams, presentations, Uses Cases (UC),Test Cases, Test Scripts, User Stories, User Acceptance Criteria, Release planning, Iterations Planning and tracking, Project Methodologies(Water fall, SDLC and Agile),Iterations, Scrums, Sprints, Project Ramp up and Ramp Down, Wireframes, Mock-Ups, Proto types, Frame works, Design documents (HLD,LLD), documents and reporting .
• Strong in writing SQL queries and reporting the results to the business team.
• Expertise in creating business requirement documents (BRD), functional requirements documents (FRD), Use cases diagrams, Activity diagram, Class diagrams, and Sequence diagrams.
• Developed Requirements Traceability Matrix (RTM) using Rational Rose to trace each software requirement to test case.
• Strong experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Risk Analysis and mitigation plan, Cost benefit analysis, and ROI analysis.
• Experienced in understanding database structures and writing SQL.
• Expertise in Clarity tool with Project Management Experience.
• Eight years in interactive marketing (Email, Mobile) and SaaS (Software as a Service)
• Apt Confidential writing Documents, Warehousing, Data Migration, and Interface Requirements Documents.
• Proven myself as a dedicated, worth full and energetic well-rounded Business Analyst background professional in growth oriented reputed organizations that gives me scope to apply my knowledge and skills and be a member of a team that dynamically works towards success and growth of the organization.
• Good Communication and interpersonal skills.
• Self-motivated high-energy person who enjoys challenging assignments and good Confidential working on multiple engagements.
• Versatile team player with excellent analytical and presentation skills.

TECHNICAL SKILLS:

Business Analysis tools: MS Visio, Test Manager, Win Runner

Project Management tools: MS Project (Server), CA Clarity PPM Tools, Creative Pro Office, JIRA

Application Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Visual Studio, Eclipse, Share Point 2013, Sharepoint 2016

Methodologies: Use Cases, architecture, diagrams, data modeling, Test Cases, User Stories, Test Scripts

Databases: MS SQL Server 2005/2000 and MS Access

Modeling tools: MS Visio 2003/2007

Project Methodologies: Waterfall and, Agile methodologies

Languages: HTML, HTML5, CSS, CSS3, JavaScript, JQuery, JQuery Mobile, SQL.

Reporting tools: BO and Tableau

Operating systems: Windows XP, Windows 7, UNIX, Linux, Mac OS

Other Tools: Clarity, Composite, Rally Apache Tomcat, Tableau, Business Objects

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Project Consultant\ Sr. Business Analyst

Responsibilities:

• Involved as a Sr. business analyst to gather the MY Confidential portal web development, web customization and web portal enhancements & new version.
• Acted as both functional and business sides of the web development to interact with the various cross departmental stake holders.
• Gathered requirements from business Users in various sessions, formed questions to ask business owners and stakeholders of MY Confidential portal and created Use Cases based on that.
• Responsible for the MY Confidential business, functional and technical requirements gathering, requirement Use cases, user stories, BRD and FSD, Mock up\wireframes of web site pages including the mobile version.
• Reviewed Business Processes and functional requirements along with other stakeholders in review sessions.
• Developed business architecture using requirements such as scope, process, alternative and risks.
• Gathered technical requirements and participated in design sessions. Created mock-ups in Moqups, Photoshop tools to provide visualization of Tiles in Desktop and mobile version.
• Communicate client’s business requirements by constructing easy-to understand data and process models.
• Created Use-Cases for the stories to cover various Tiles, and discussed Use Cases with the team members to form a better criteria.
• Held various sessions with IT team and business team to understand how the current functionality is working for each requirement and how same functionality will be brought in My Confidential Portal.
• Worked with clients to better understand their needs and present solutions using Agile project methodology approach.
• Acted as a liaison between business and functional owner during high level review sessions to derive and execute action plans, meeting deadlines and standards.
• Followed UML based methods using Rational Rose to develop Use Cases and activity diagrams and assisted developers in creating sequence diagram and collaboration diagram.
• Facilitated monthly meetings with clients to document requirements and explore potential solutions.
• Participated in frequent weekly status meetings, discussions and captured minutes of meeting and Action Items for each team member.
• Ensured compliance in operating procedures and policies and provided support to IT department.
• Aided in all project closures and performed Benefit Analysis with Project Management.
• Acted as a PMO analyst and identified areas in need of improvement through work shop development and documented recommendations.
• Presented Mockups through PowerPoint Presentations.
• Assisted Project Manager in documenting the progress of the project and any possible road blocks.
• Effectively communicated with team members and Business teams to clarify the requirements to ensure the correct functionality is achieved.

Environment: Invision, RALLY, JIRA, Web & Mobile development, wireframes, User Stories, Test Cases, Agile, Iterations, Sprints, Releases, Scrums, Moqups, UML, Mock- ups, frame works, proto types, Mingle, Confidential Jive Document Sharing Portal, MS Office.

Confidential, San Jose, CA

Business Analyst

Responsibilities:

• Gathering Understanding and analyzing the business requirements with BRD and converting the business requirements to technical requirements with FSD and Design diagram, Solution design diagram and mock ups.
• Owned, responsible and accountable for the business, functional, technical, documentation, design (mock up, wireframe and, proto type), pipelining, base lining, Gap analysis, reverse engineering, development, testing and UAT of the whole project in 3 environments RT(Run Time) Dev\Staging and PROD of all requirements of the 3 layers of the project as a Clarity Analyst (Source level), Business Analyst (Project level) and Systems Analyst (11 Sources, Composite middle and Tableau Reporting level).
• As a Tableau Analyst, used Tableau for Data Analysis, Digging the data for source, systems analysis and deeply diving the data for Predictive findings and for various data Analysis. Also, to slice and dice the data, for analyzing the data of patterns, trends and fashions of various KPIs, Measures using various graphs, charts, indicators, and gauges.
• Understood the tool capabilities of CA Clarity PPM tool and Composite data virtualization tool.
• Majorly focused on Tableau BI tool and to bring the new requirements from Clarity system and then to end tableau dashboards and closely worked with the clarity development team and Composite team acted like an end - to - end Tableau Implementer (Tableau Analyst, Tableau Developer and Tableau Admin) throughout the project.
• Held ownership of the whole project to ensure Project is on Schedule and requirement releases are planned in a timely manner in Agile environment.
• Responsible for planning and tracking the Scrums, Sprints, and Iterations of the Project.
• Responsible for leading Sprint Planning, Sprint Review, and Sprint Retrospective meetings.
• Responsible for guiding and working with multiple teams in the project for requirement gathering.
• Liaison between the client business departments and the project management and Technical development teams to share the business expectations knowledge and needs.
• Analyzed the business and functional requirements of the various source systems, middle data composite fields and destination reporting Tableau fields.
• Prepared the business requirement document (BRD) and the Functional Specifications Document (FSD) for all the 3 tiers source, data and presentation so all objectives, goals, functionalities could be captured.
• Involved actively in Inception, elaboration Phases and prepared vision statement and initial data models and flows that contained Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
• Created the 3 separate BRD, FSD documents for all the 3 layers of the project.
• Gathered requirements from different sources such as SharePoint, Power Point, Excel documents.
• Used Sharepoint as a document sharing portal and for document management.
• Understanding the tool capabilities of CA Clarity PPM tool and Composite data virtualization tool and Tableau reporting visualization to define the exact functionality of project in FSD.
• Created PowerPoint presentations for the business team and development team.
• Majorly focused on CA Clarity PPM tool to bring the new requirements to Clarity system and then to end tableau dashboards and closely worked with the clarity development team and acted like a Clarity Analyst throughout the project.
• Performed market research and produced marketing plan along with team.
• Took part in product development and created plan for developing the product.
• Responsible for creating and updating project schedule and managing resources and timelines using MS Project.
• Interacted closely with the Business users along with the administration and management to gather business requirements and analyze the functionalities to be incorporated into the system using FSD and Flow diagrams.
• Gathered requirements from Business Team to further develop and customize the clarity PPM tool.
• Closely worked with developers to develop Clarity based on different business needs and requirements.
• Involved with business to sign off the requirements and freeze out the requirements and phases to facilitate the project to move in a right direction.
• Created FSD document for Clarity, Composite and Tableau.
• Closely worked with various stakeholders, Program managers, Project managers, business teams, and technical folks collaborate with regular reviews.
• Met with business client groups to determine requirements and goals. Utilized agile methodology to configure and develop process, standards, and procedures and create a Business Requirement Document.
• Good understanding of the CA Clarity PPM tool with the clarity tool training, tool capabilities and the clarity system requirements understanding. Acted as the Clarity Analyst in the project to design and develop the clarity requirement as agreed by the business team.
• Participated in active technical meeting sessions with developers of Source systems, Clarity, Composite and Tableau to discuss how requirement functionalities could be fulfilled.
• Followed the Agile methodology for the Clarity PPM requirements and Waterfall for Composite and Tableau requirements.
• Worked closely with the other CA Clarity PPM production team for the clarity system impact analysis and gap analysis for the new clarity requirement, clarity and existing data models.
• Created various process flows for the work flows and functionalities in Clarity.
• Planned and defined Use Cases (UC) and created Use Case diagrams and Scenarios for all the 3 layers of the project.
• Extensively working with User stories and user acceptance criteria, release planning, iteration planning and tracking in RALLY tool for the Clarity requirements, Composite and Tableau.
• Created Mock-ups and Proto types in PPT for the Clarity Project\Program level dashboard with good look and feel and 0presented them to business for the approval.
• Created work flow diagrams and wireframes required to fulfill the project requirements for all the 3 layers of the project.
• Developed and executed the Test Cases (TC) for the requirements as part of the staging and User Acceptance Testing (UAT) environments in RALLY tool to ensure correct functionality is achieved.
• Used Jira for defect tracking and testing.
• Uploaded TC’s in Jira and assisted with exploratory testing for web applications.
• Involved with the TC’s creation, execution with the various unit testing conditions for the Clarity requirements functionality and also similarly for Composite and Tableau.
• Responsible for building various dashboards in Tableau with the team.
• Experience in performing Data analysis, Data research and Data Mining with data from various data sources.
• Also, involved with the decommissioning of the existing HP PPM functionality and the migration of the HP PPM to CA Clarity PPM Tool.

Environment: CA Clarity solutions,11 Source System Applications (Apptio, Clarity, Troux, Remedy, MeMs (Service Metrics), SP/AP, Apptio ESC, Apptio TCO, Apptio SPF, Risk Metrics, HR and Fin) environment with the diverse technology/tool expertise and Confidential Data Virtualization tool - Composite Software, Data Visualization Tableau version 9.0, 9.1, 9.2, RALLY, MS Excel, MS Visio and, Clarity Business Power Users.

Confidential, Richardson, TX

Business System Analyst

Responsibilities:

• Prepared Business Requirement Documents (BRD) and converted into Functional specification and Non- Functional requirements.
• Worked on the requirements of both the Client side languages (HTML5, CSS3, and JS) and the server - side language PHP for building the Confidential & Confidential mobile apps using the Apple IOS native SDK with client side languages.
• Participated in transaction analysis and mapping needs, system / interface analysis, and work with programmers to implement changes as needed. Ensure that regulatory transactions and security standards have been met.
• Prepared Use Cases, Activity Diagrams / State Chart Diagrams using Rational Rose according to UML methodology thus defining the Data Process Models and uploading documents in Req Pro.
• Designed pages using HTML and CSS to create specific layout of the web pages.
• Created design Comps and wireframes of the web pages using Dreamweaver so Developers could follow the Confidential & Confidential theme.
• Enhanced or developed new documentation of current business process flow and definition of future EDI business information flow.
• Good understanding of the front - end web languages HTML5, CSS3, PHP, HTML5 tags.CSS rules, styling rules, classes, user responsive designs, user experience (UX), JQuery Mobile, JQuery, AJAX, PHP, GET, POST and Java functions.
• Performed GAP analysis of business rules, business and system process flows, user administration and requirements to document the current as-is processes and the future to-be processes.
• Responsible for testing newly developed web pages which would be accessible through iPhone and iPad.
• Responsible for creating functional test scripts and executing test cases.
• Developed functional specifications and configured CRM to meet requirements.
• Involved in ecommerce platform web development of Confidential & Confidential web pages.
• Good Understanding of the Emulator, LBS (Location based service), Storage, Mobile layout designs, UML, (Use case diagram, Sequence diagram, UI Hierarchy (relation between the different UI’s), Common UI Elements (Button, Text box, Text views, List views), Styling Tips, Layouts (Liner layout, Relative layout, web view, list view, grid view, check boxes, action bars).
• Responsible for managing relationships with the business units as well as interacting with software vendors and consultants for development and support.
• Better understanding of the front-end design concepts UI Proto typing tool(FluidUI.com), mobile design policy rules, mobile cross platforms, mobile architecture, native IDE, cross platform IDE’s for the requirements functionality and testing
• Participated and coordinated the validation of the solution, regression testing, user acceptance testing, and training. 
• Carried out Automated and Manual Testing using Jira Test Management.
• Tracked testing and capture screenshots for testing purpose using Jira.

Environment: HTML 5, CSS, PHP, Java Script, JQuery, JQuery Mobile, Bootstrap, Web servers, Mobile Front end applications, UML Wireframes, Designs, AJAX, UI Proto typing tool, Apple iPhone, iPad, IOS, MS Visio, and MS Excel.

Confidential, Colchester, VT

Business Analyst

Responsibilities:

• Coordinated with Business Owner, Application Vendor, Business Project Teams, and Payers.
• Conducted Impact analysis when there is any change in the requirements and updated the  Business Requirements Document (BRD), and Systems Requirements Specification (SRS).
• Maintained and built features effectively within Company's WebSphere Commerce Suite environment.
• Implemented rapid changes to meet changing business and marketing requirements.
• Strong knowledge of Data Warehousing, and Business Architecture.
• Implemented new inter-coastal supply line by designing inter-modal logistics processes to allow a cement import terminal to also function as a successful cement export terminal.
• Prepared use cases and data flow diagrams.
• Used UML for Specifications, Documentation, and Construction of systems.
• Maintained CRM systems for all the users such as customer service and sales team.
• Provided support to sales and marketing team by ensuring the working of the CRM systems.
• Configured and customized Salesforce.com and other SaaS applications in the project.
• Integrated software applications though SaaS.
• Collaborated easily with other team members through SaaS software.
• Attended demo sessions to understand existing system functionalities.
• Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams and documented Use case Specifications.
• Created business workflows on the claims module for the client to get a better understanding of the software and prepared a detailed BRD including all functional and non-functional requirements.    
• Conducted meetings with business users and SMEs to identify the various functional and non-functional requirements.
• Analyzed financial statements, conducted cost/benefit analysis and identified areas of weakness.
• Reported directly to business users to present financial analysis results and develop strategic financial plans.
• Developed and monitored financial department policies and procedures.
• Directed all corporate departmental purchasing functions including strategic planning, project deployment and auditing.
• Helped identify reports for decision support system and interacted with the database designers and architect to gather the requirements for reporting.
• Functioned as the primary liaison between the business line, operations, and technical areas throughout the project cycle. 

Environment: Windows 2000 Advanced Server, UNIX / Oracle Platform, Business Objects, MS Visio, RUP, Agile, Rational Rose 2002, Dreamweaver.