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Business Analyst/project/pmo Coordinator Resume

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Franklin, MI

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SUMMARY:

Experienced IT Professional with knowledge of the energy and banking industries. Demonstrated strengths in relationship - building, organization, documentation and business analysis. Well-rounded communication skills and well-tested standards of quality and accuracy.

PROFESSIONAL EXPERIENCE:

Business Analyst/Project/PMO Coordinator

Confidential, Franklin, MI

Responsibilities:

  • Elicited and documented business requirements for 4 projects (range: 20-200 ).
  • Developed test cases for 4 projects (range: 50-200 ).
  • Conducted system and user acceptance testing.
  • Scheduled training and user testing, requested purchase orders, performed manual edits to correct data conversion errors and requested/tracked onboarding tasks for program contractors.
  • Updated and maintained complex MS Excel documents for time tracking and project financials.
  • Developed and documented Project Management Office (PMO) onboarding procedures.
  • Documented project lifecycle procedures, particularly funding tasks.
  • Requested and tracked purchase orders for PMO; Developed consistent processes with other departments.

Project Coordinator/ Librarian

Confidential, Novi, MI

Responsibilities:

  • Led multiple complex infrastructure efforts, including wireless network installation.
  • Performed administrative tasks for infrastructure projects in support of multiple project managers. Updated project and portfolio management tool (Changepoint), MS Project, in-house status workbooks, various meeting materials, managed project mailboxes and calendars, and published meeting notes.
  • Initiated, obtained, organized deliverables in preparation for review stages for multiple projects.
  • Conducted weekly concept design review meeting with key resources from each infrastructure group.
  • Directed team of technicians and testers for Confidential upgrades.
  • Constructed monthly contractor labor and team forecast reports for management.
  • Constructed monthly labor report for application department management.

Programmer/Analyst

Confidential, Farmington Hills/Detroit, MI

Responsibilities:

  • Analyzed, developed and tested mainframe applications using COBOL and JCL. Maintained existing treasury and financial systems (accounts reconciliation, consumer and commercial lending, accounts payable) and implemented new systems (consumer lending), from design through installation.
  • Elicited user requirements via client interviews.
  • Used MS Office Suite to document ‘as-is’ systems and recommended ‘to-be’ visions.
  • Created, tested, implemented and supported many time-sensitive and secure inbound and outbound transmission jobs for multiple commercial/treasury applications.
  • Performed year-end testing for accounts payable and general ledger applications. Overhauled testing instructions.
  • Led programming team and mentored novice programmer for COBOL 390 upgrade.
  • Thoroughly analyzed code for areas of potential Year 2000 compliance impact. Prepared data, tested and modified various applications.
  • Analyzed, created and implemented new accounts payable system programs. Supported application.
  • Performed end-to-end testing.
  • Rewrote and tested an average cost system. Ran a complete recalculation of average cost for all products for a full six-month inventory cycle.
  • Wrote technical and functional specification documentation and updated existing documentation.

Confidential

Responsibilities:

  • Compared, analyzed and reconciled product sales data with revenue figures, using MS Access. Generated reports for senior management.
  • Instructed internal Business Analyst class. Created student exercises and designed advanced course.
  • Analyzed and documented mainframe and DEC system program code for business partner.
  • Logged product tool issues and corrections and communicated them to the development team.
  • Interviewed users to gather requirements, documented results of JAD sessions and created business process-flow diagrams.

Project Administrator/Coordinator

Confidential, Troy, MI

Responsibilities:

  • Prepared project requirements and deliverables. Managed client expectations.
  • Monitored project timing and performance. Reported status to management.
  • Tracked project charges and wrote customer billing statements.

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