Business Analyst II Resume Downers Grove, ILÂ - Hire IT People

PROFESSIONAL EXPERIENCE:

Business Analyst II

Confidential, Downers Grove, IL

Responsibilities:

Responsible for working with business partners to align technology solutions with business strategies; eliciting, documenting, and refining business requirements for internal customers.
Serving as a liaison between the business community and the IT organization in order to provide quality technical solutions to meet user needs.

Project Delivery Lead

Confidential

Responsibilities:

Developing ‘Defect Root Cause Analysis’ reports for the Blue PCS system. (HP - ALM, Excel, Tableau

Project Delivery Lead

Confidential

Responsibilities:

Developing alternative access methods to allow business users access to needed systems data, without the need to make requests to IT. Delivery methods include web based search and mobile device subscription.

Project Delivery Lead

Confidential

Responsibilities:

Acting as liaison between IT and business areas.
Provided Data-Integration function, of 'QHP Product Portfolio' and 'URRT - Rating Area' data.
Confidential Mandate Fully Implemented.

Local Security Administrator

Confidential

Responsibilities:

I have completed 30+ internal eLearning Courses during my first year, in Agile, Project Mgmt., and other areas.
I have completed nearly 60 eLearning Courses in my time at BCBS.
Received ‘Exceeds Expectations’ rating, on first performance appraisal.
Received 1st promotion after only 9 months with the company.

Business Analyst

Confidential, Lisle, IL

Responsibilities:

Application provided online query analysis, detailed Excel/PowerPivot reporting, publishing to SAP BI and automated report distribution. Tasks included heavy data cleansing ETL, using SQL SSIS, and other automation tools as required. Source pricing data was from Vendavo application (Oracle DB’s), and multiple SAP modules.
SQL app included integration with ‘Vendavo Pricing System’ application, SAP ERP systems (R3, BW, CRM) and flat file import files as inputs.
Developed 20 automated reports, and other value added processes eliminating manual processes used by Confidential analysts, saving 20 Man-Hours/Month in labor costs. Output was available via MS Excel, PowerPivot and SQL Server, as well as SAP Business Intelligence. Development used for data access (Oracle, SQL, Access, Text, etc.) processes included: Oracle & SQL query scripting, MS Office scripting (VBA, VBScript, ADO, JavaScript, etc.)

Sr. Analyst

Confidential, Lisle, IL

Responsibilities:

The implementation of a Global ESS (Employee Self-Service) application to 10,000+ employees which eliminated (or greatly reduced) the volume of calls to local HR departments for requests to change HR related employee data maintenance items.
A secure Global HR SharePoint Portal fed by backend (SAP) ERP data, available in 3 languages.
Developed application documentation (in 3 languages (English, Japanese, Chinese);
End User Guides (with separate Instructor/Training Guides, used by local trainers)
Tri-Fold “How-To Guides” for end users
Detailed Technical Reference Guides for Help Desk Personnel
Completed 2 full SAP HR Implementations:

Confidential

Project Analyst, Lisle, IL

Responsibilities:

Provided Project Management support, and ongoing Data Analytics of structure/process clean-up in support of the restructure process.
Tools used during the project included; MS Office (Excel, Word, PowerPoint, SharePoint), SAP (BW, CRM, R3), ‘OrgPlus

Business Analyst

Confidential, Lisle, IL

Responsibilities:

Implemented a Global Microsoft SharePoint project to support business users’ collaboration needs.
Directed internal Operations (Network and Server sizing/Build), Developers and external consultants to implement a SharePoint server farm infrastructure in 90 days. Migrated legacy collaboration data with no lost data, while eliminating legacy system with zero downtime.
Prepare and make presentations of recommendations for user departments as well as to Executive Committees on project updates, recommendations and technical reviews. Serve as the primary technical contact for users.
Retrained ‘legacy’ web publishers on new system, plus new publishers in continuous ongoing training classes.

Intranet Development Manager

Confidential, Lisle, IL

Responsibilities:

Managed all aspects of the global Corporate Intranet, including:
Network/Server design, publishing policy creation and governance, procedures, branding, maintenance and support of 250+ web publishers and 500+ Intranet websites (and 400 Publishers worldwide).
Developed & implemented the original Confidential corporate public website.
Received CEO Recognitions Award for Special Service to the Company

Systems Analyst

Confidential, Lisle, IL

Responsibilities:

Implemented global helpdesk system using “Peregrine ServiceCenter” (now HP) software on HPUX and Oracle Db.
Implemented and supported the 1st global e-mail infrastructure system used at Confidential .
Implemented and supported global Lotus Notes infrastructure.

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Business Analyst Ii Resume

Downers Grove, Il

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