PROFESSIONAL SUMMARY:

• 2+ years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering,
• Evaluating Data Sources, Translating Requirements into Specifications, and Application Design.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and testing various methodologies.
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• Organized Joint Application Requirements sessions (JAR), Interviews and Requirement Elicitation sessions.
• Experience with Documentation in Interactive Voice Response (IVR),
• Used JIRA to update document user stories, create defects, track user stories and defect status, track burn charts, manage defect summary and dash board.
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Extensive experience in developing creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Experience in development methodologies like RUP, SDLC, AGILE, SCRUM and Waterfall
• Proficient in many software packages including MS Office (Word, PowerPoint, and Excel), Visio, MS Project, SharePoint, Adobe, HTML, Dreamweaver, Camtasia and Captivate.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Expert in gathering REQUIREMENTS from the client and analysis with different Database.
• Familiar with user interface diagrams Like UML - Use case, Class Diagrams and Relationship models.
• Expert in CREATING WIREFRAMES .
• Excellent communication skills including the ability to effectively communicate with technical, non-technical employees and vendors.

TECHNICAL SKILLS:

Methodologies: RUP, SCRUM, JAD, Waterfall, Agile Software Development, SDLC, UML, Wireframe Designing.

Industry Standard: SOX, SIX SIGMA, CMM.

Databases: MS Access, SQL Server.

Operating Systems: Windows/ Mac OS MS Word, MS Excel, MS PowerPoint, MS Project MS VisioMS SharePoint.

Supporting Tools: JIRA, Rational Requisite Pro, Version One, JIRA

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, California

Responsibilities:

• Interacted with the stakeholders, developers scrum masters to gather Business Requirements and facilitate JAD sessions to formulate Business Processes.
• Created User stories and validated them interacting with users and stakeholders.
• Product backlogs were created in Version One Tool and the prioritized user stories and created sprints.
• Developed release schedules and burndown and burnup charts.
• Generated reports using Version One for agile meetings. Developed cause and effect diagram, control chart, check sheet with quality analyst team.
• Worked closely with scrum master in planning and implementing modules and wireframe on account page, transfer & payment options and Western union money transfer.
• IVR systems for customer engagement and to extend business hours to a 24/7 operation.
• Used Use Case diagrams during analysis to capture the requirements. Assisted in process modeling; conducted and participated in JAD sessions with system users. Helped with design walkthroughs with stakeholders for base lining architecture.
• Created UML diagrams for business process of the company using Microsoft Visio and analyzed and documented the requirement in Microsoft Excel and generate reports for the general manager.
• Managing systems attempt to Integrate Document Management directly into other applications, make changes, and save the changed document back to the repository as a new version.
• Developed Business flow diagrams, Activity/State diagrams and Sequence diagrams so that the development team and other stake holders can understand the business process.
• Prepared User Requirements Document (URD), and Functional Requirements Document (FRD).
• Identified the key sources of Master Data and mapped them to the newly designed model using MySQL.
• Created data model that includes conceptual, logical and physical data.
• Created User Acceptance Testing (UAT). Executed UAT test with internal, external users.

Systems Analyst

Confidential, California

Responsibilities:

• Analyzed and prioritized user and business requirements to be included while developing the software.
• Created new detailed functional specifications for development team.
• Modified existing function specification documents to match the changes requested by the end users.
• Established and maintained direct lines of communication with the developers to effectively monitor and track the changes implemented
• Provide networking/desktop support and perform mainframe and account maintenance tasks.
• Earned commendations for teamwork, flexibility and work excellence in providing IT support to students and faculty.
• Provides technical analysis, design, installation, maintenance and modification of broad/complex computer systems.
• Typically supports a large functional area such as the Student Information System (which includes modules for: registration, grades, transcripts, course management, class schedule development, financial aid, enrollment, reporting, touch-tone systems, admissions and other modules that comprise substantial breadth).
• Plays a crucial role in providing the technical foundation for a variety of operations. Provides project leadership and supervision, directing and integrating the work of others

Software Engineer

Confidential

Roles & Responsibility:

• The SDLC methodology followed was Agile (SCRUM) with time-boxed sprints.
• Managed and coordinated the initial project due diligence team, understanding customer requirements and expectations and performing initial knowledge transition to the offshore team.
• Defined the project plan and schedule for reanalyzing existing test protocols and test plan documents, mapping them to latest application versions in line with generic Healthcare solution delivery process.
• Conducted feasibility study by studying the current functionality and then identifying the gaps existing with regard to new functionality.
• Performed GAP analysis by identifying existing technologies, documenting enhancements to meet the end state requirements.
• Closely worked with the database team for the redesign of the database for improved efficiency and control.
• Developed workflows for explaining the B2B communication between different entities including doctors and other healthcare providers and the pharmacy.
• Designed and developed Use Cases, Flow Diagrams using MS Visio.
• Used power point presentations for conducting walkthroughs with the stakeholders and created end user manuals.
• Assisted to develop Project Plan for each UAT Release.
• Conducted Kick-Off Meet with the Business Users and orient them the User Acceptance Test Process.
• Prepared User Guides to be used by the pharmacists as reference for handling issues and requests raised by the customers through the portal.
• Participated in project planning and keeping management in alignment with scope and recommended resolutions for all assignment-specific issues.