SUMMARY:

• Over 30 years experience providing telecom infrastructure, development teams and customer support/engineering services through the introduction of new technology, defining architecture, implementing design and resolving problems with effective technical expertise for major corporations.
• Highly skilled and responsible for configuration and deployment of core network backbone while providing superior troubleshooting and problem isolation skills including: protocol analysis, availability/reliability analysis, root cause assessment. I possess a richly varied technological experience and have consistently and accurately worked with management and customers to set expectations for multi - million dollar projects. Skilled in Unix/Linux, Windows, 3GPP, LTE, Switch Fabric, Routing, Ethernet switching, WiFi - ISM, Zigbee, VPN and TCL/Expect.
• Experienced independent self-starter who leads by example demonstrating proven problem solving skills to support and deploy new network architectures, configurations, prototypes, script automation and roll-out of network equipment and software updates
• Self-starting, goal-oriented strategist whose confidence, perseverance, and vision promote success to the goals of the organization. Proficient in solving problems, working with customers and engineers while implementing solutions under tight deadlines. Experienced in creating and maintaining accurate and up to date technical documentation such as network designs, test plans, work instructions, product requirements, system engineering specifications, capacity plans using scientific methods while providing investigatory and research oriented interviews in a structured setting to assess and analyze requirements.

TECHNICAL SKILLS:

• LTE MPBN, Core, RAN, Edge, VoLTE & OSS
• ISM WiFi, Zigbee, Bluetooth, BLE, nRF24L01, and P-25
• Configuration and upgrade of network router, switch and firewalls: Cisco, Juniper, Confidential /Redback SmartEdge, Extreme Networks, Harris, Brocade, ALU, Cyan, Meraki, F5 Networks, Lantronix, IBM, and Bay Networks/Nortel
• Server Configuration and upgrades Windows Server 2008 & 2012, Linux, Unix
• Network Protocols TCP/IP, DHCP, BFD, RIP, OSPF, BGP, Spanning Tree, PIM, IPSec, GRE, EIGRP, HSRP,/VRRP, DLSw, MPLS, LDP, IGMP, IS-IS, RADIUS, & DNS
• Scripting & Programming tcl, expect, Fanfare SVT, Mercury QTP, Vi, C, COBOL, DIBOL, LISP, Business BASIC, FORTRAN, SQL (Informix, Progress), Java Script. Powershell, & DOS/CMD Batch
• VOIP SIP, H.323, H.245, H.248, Q.931, SS7, QSIG, RTP/RTCP, RTSP. LTE
• Capacity Planning, Statistical Analysis, Availability Analysis & Network Modeling

PROFESSIONAL EXPERIENCE:

Confidential, Boulder, CO

Principal IT Business Analyst IV

Responsibilities:

• Customer Support and Problem Analysis. Support, recommend, and consult direct customers and field team regarding hospital network issues encountered using Lantronix PremierWave XN, various manufacturer WiFi Access Points/Controller, DNS, RADIUS, DHCP, SQL Servers, Load Balancers, Firewalls, Switches, Windows Server 2008 and 2012 examining error logs, SQL tables, and network related tools. Consult and recommend wireless radio frequency/channel allocation plans achieving least interference and best utilization of the channel. Conducted Wi-Spy, Chanalyzer and Wireshark analysis from surveys collected by the field . Create and update JIRA tickets. Configuration of local Windows firewall on 2008 and 2012 servers to provide secure network connections to TCP tunnels. Defined and created special network test beds simulating customer issues with WiFi access points and wireless LAN controllers, switches and F5 Load Balancer.
• New Product Development - Develop portable tablet platform and create documentation for WiFi ISM site survey and problem analysis for customers using RF spectrum analysis and protocol analyzer tools investigating 2.4 GHz (WiFi, Zigbee, Bluetooth, & BLE) & 5 GHz problem domains. 1 st Article Test Plans of Serial to Network (WiFi & Ethernet) Gateway over TCP tunnels with various access points - Cisco, Aruba, Netgear, and others. Develop tcl/tk, and expect automation for configuration deployment over telnet.
• Documentation - Author “Tech Notes” and other documents on topics such as: Wireless Network Survey, RF Interference in ISM Environments, Configuring F5 Load Balancer, Implementing RADIUS Server, Configuring Windows Server NIC Buffers and IIS to Improve Performance.

Confidential, Boulder, CO

Network Engineer

Responsibilities:

• Network engineering & support of LAN/WAN, WiFi, & Data Center in a HP & Cisco network environment.
• Provide and update HP switch and router configurations, as well as Confidential supporting high quality Polycom video applications and HyperV/iSCSI using Dell Storage Arrays.
• Review and comment Access Point frequency settings.

Confidential, Broomfield, CO

Tier III Network Engineer - Team Lead

Responsibilities:

• Core Brocade Switch/Router engineering & support of LAN/WAN, NOC / Data Centers and Campus Projects in a VMWare / Isilon environment.
• Design and deployment of High Availability Switch Fabric Backbone network using VPLS, L3 VPN, EIGRP, VRRP, LACP, Static routes, OSPF, BGP, & VPLS with switches, routers and firewalls in a mixed heavily Brocade, Palo Alto Firewall, F5, Juniper SRX Firewall and Cisco environment.
• Integrate Forescout/NAC with Brocade Switch. Configuration and integration of Juniper SRX Firewall into Data Center.
• Provide rack drawings, electrical power and grounding requirements, environmental requirements, L2/L3 network drawings and configurations with change or improvement recommendations, where applicable.
• Completed several customer and data center/campus switch/router backbone initiatives performing primary network design, power, availability analysis and management recommendations for implementation of WiFi, GigE and 10Gig MAN/WAN.
• Expect automation of router/switch configuration changes and IOS upgrades. Script automation and configuration development to replace BNA using tcl and expect.
• Deployment of Intermapper for Windows.

Confidential, Louisville, CO

Tier III/IP-TAC Engineer

Responsibilities:

• Support and integrate diverse carrier network involving ~17 recent acquisitions of core regional networks involving ISIS, LDP, MPLS, VPLS, and L2 ethernet using Juniper, ALU, Cisco, CYAN, Telco Systems, Accedian, & Brocade/Foundry. Provide support for several Juniper and ALU router interface and equipment failures providing emergency re-configuration changes after problem escalation to TAC and ownership of root problem resolution.
• Worked several projects such as migration of Minnesota & Michigan market equipment to CYAN core while maintaining and providing ongoing correction and adjustment to distributed network in the region. Interact with a variety of documentation and remote management systems supporting the network including: RAP, RANCID, CVS, SalesForce, Metasolve M6, Visio, Cacti, and others. Define SNMP ACLs and configuration for Intermapper and create circuit depictions.

Confidential, Richardson, TX

Engineer IV

Responsibilities:

• LTE RAN, CORE, Edge, VoLTE and OSS VoIP network switch/router integration/engineering of massive customer networks - 2 years - Define or interpret High Level Design, Low Level Designs, vlan and router logical & physical drawings, configurations of Customer Information Questionnaire (CIQ) to implement and configure BRAS, LTE, 4G, 3G, and 2G IP transport networks.
• Direct hands-on experience using Confidential SmartEdge (Redback SE-1200/600), Cisco (6509, 7607, ASA, etc), Juniper (EX-4200, SRX, MX-80, etc), ALU 7750, & Extreme (Black Diamond & Summit) 3GPP routers/switches/firewalls, as well as proprietary Confidential ISER and CMX blades on live MPBN networks.
• Implemented JUNOS IOS upgrades and release updates. Attended and received Juniper SRX training.
• Configured, verified, and corrected where necessary, VLAN, IP, SNMP, IKE/IPSec, NAT, BFD, VRRP, IS-IS, OSPF, LDP, SS7, MPLS & BGP operational behaviors.
• Developed test lab networks, initial creation, updates and corrections to LTE customer networks and support for variety of large/small carriers.
• 2 years - Boulder R&D Testlab - Create and execute test plans, implement end-to-end system testcases, testbeds challenging overall interoperability and compatibility of new Confidential routers (ISER and CMX blades) and server load balancer offerings integrated with Juniper, Cisco, and Extreme Networks equipment verifying IKE/IPSec, NAT, BFD, VRRP, SLB, OSPF & BGP using tcl, expect and Java using IXIA, tcl, and expect with linux workstations. Implemented JUNOS IOS upgrades and release updates.
• Report results in Rational ClearCase TestManager and TR’s in ClearQuest.

Confidential, Denver CO

Tier 3 - Customer Network Engineer

Responsibilities:

• Tier 3 support of NOC/Data Centers and Customer Projects for world-wide stock market LAN/WAN - Backbone network using HSRP, multicast PIM, Static, OSPF, BGP, & VPLS with Cisco and Juniper routers in an Extreme Networks Metro Ethernet environment. Effectively the creation and configuration of VPLS connections end-to-end.
• Completed several customer initiatives resolving multicast traffic flow and capacity problems performing primary analysis with Linux using T-Shark over GigE and 10Gig

Confidential, Los Angeles, CA

Senior IP Network Engineer

Responsibilities:

• Configuration and support of Juniper Router and Extreme Black Diamond switched backbone.
• Define, deploy & maintain GigE IP backbone network using Static, NAT, OSPF & BGP routing as well as spanning tree in a Q-in-Q environment.

Confidential, Denver, CO

Senior IP Network Engineer

Responsibilities:

• Define Highly Available network specification to deploy & maintain Wide Area 1 GigE IP backbone network using HSRP, PIM, Static, NAT, OSPF & BGP on Cisco 650X, 760X, 720X, 450x, 3845, 28xx, & 25xx routers. Support effectiveness of SIP/RTP transport configuring RSPAN/VACL and other engineering discussions for VOIP.
• Conduct electrical power analysis and wiring for AC and -48V DC systems, IP availability and capacity planning and IP engineering for various Telecom sites around the US. Setup & interact with SunOs & Linux IOS using Wireshark and T-Shark. Define QoS architecture for VoIP signaling and voice bearer.
• Implement IPSec VPNs on Cisco PIX & ASA’s Firewalls with AT&T, Verizon, & Sprint. Conduct GigE, DS-3, E1, & T1 support.

Confidential, Louisville, CO

Senior Software Test Engineer/Contractor Manager

Responsibilities:

• Development system test plans for aircraft product line supporting wired and wireless WiFi SIP phones/PBX/OEM Router via E1 & ISDN for air to ground communications to PSTN via Iridium & Inmarsat satellite.
• Design and support Cisco & Juniper based Lab/Internet LAN/WAN using T-1 & OSPF with Firewall
• Conduct new product testing of IP Protocols (HTTP, FTP, UDP, RTP, IP, Secure SSH, audio quality, MOS, delay, and echo cancellers)
• Implement test automation with FanFare SVT, impairments with Shunra Cloud and implement software problem tracking with Linux MANTIS and SVN
• Support of DO-178 FAA compliance testing for AR INC 768 protocols

Confidential, Cincinnati, OH

Senior SQA Engineer

Responsibilities:

• Development and documentation of system test plans for new Intraplex product offering (NetXpress) interacting with Windows XP, Windows 2000, Windows Manager, Internet Explorer, QoS, IPv6, Redhat Linux
• Design & Support dual independent Internet presence using Cisco and Juniper multicast routing (BGP, OSPF, PIM Sparse-mode/Dense-mode), IPSec, DHCP, SNMP, MPLS, E1, T1, TDM, FXS, FXO & Firewall ACL’s, Foundry switch
• Conduct new product testing of multicast and unicast IP Protocols, RTP & QoS
• Implement test automation with Shunra Cloud, SmartBits, Mercury QuickTest Pro, FanFare SVT, TCL, Expect and document problems using Rational ClearQuest using Windows and Linux
• Selected conduct Beta Testing with BBC (Consult with British Telcom on MPLS & Multicast PIM configurations) for worldwide WAN configuration testing.

Confidential, Denver, CO

Systems Engineer

Responsibilities:

• Network Re-Design for entire Bureau of Indian Affairs network to integrate VoIP (Proprietary & SIP) with existing LMR P-25 radio network across all Indian Reservations.
• Documentation and analysis of voice bearer, signaling, capacity planning and delay for SIP to P-25 (GSM MAP) over multicast (PIM, OSPF) IP radio network via 802.11 & Satellite network
• Develop technical specifications, test plans, and memoranda as a part of documentation deliverables for RF coverage analysis and frequency planning
• Conduct Factory Acceptance Test with customer using Windows XP

Confidential, Waseca, MN

RF Subsystem Transport Architect

Responsibilities:

• Architecture and design of LMR P-25 (GSM) multicast packet radio VOIP network systems to meet government customer requirements for High Availability using Cisco routers/switches (2800, 3745, 2900) creating secure encrypted IPSec VPN’s with OSPF, PIM and EIGRP
• Spearheaded the Systems Test efforts: Prototype, System Staging & Factory Acceptance Testing for U.S Government System using Windows XP, Cisco Routers, Dispatch Console Servers, P-25 RF Repeaters, and P-25 Radios
• Virtual employee created studies pertaining to the deployment of voice bearer, voice signaling, network capacity and delay (SS7, microwave, ethernet, T-1, and satellite), quality of service (QoS), and various other topics. Planned, prepared and implemented white papers, technical specifications, test plans, and memoranda as a part of documentation deliverables.
• Test configurations of Digital Conventional P-25 Repeaters, Dispatch Consoles and P-25

Confidential, Denver, CO

ATM Network Engineer

Responsibilities:

• Developed and tested capacity planning configurations, queuing behavior and configuration of ATM, MPLS and Frame Relay (FT-1) IP for 109 country WAN
• Operated Cisco and Bay Networks routers and ATM (OC-3) switches (Cisco BPX & MGX) demonstrating equipment to analyze and verify MPLS queuing
• Represented capacity planning requirements to network engineering personnel to resolve unusual problems in system operation and maintenance at Data Centers.
• Spearheaded capacity planning and work flow efforts for ATM deployment.
• Responsibilities included: SLA development, defining statistical methods associated with oversubscription; 56K, T-1 and DS-3 Circuit capacity, throughput, delay and availability analysis for AT&T and other carriers; QoS & IP queuing architecture; MPLS/ATM LVC scalability, Network General Sniffer, Ngenius, Concorde Network Health, CiscoWorks, WAN Manager.

Confidential, Colorado Springs, CO

Senior Systems Integration Engineer

Responsibilities:

• Successfully integrated and planned the First Call (Voice over IP) GSM efforts. Wrote and conducted “black box” testing for interaction with Windows & Unix (Sun)
• Research engineer contributing to development of over 350 engineering specifications such as: Wireless GSM BSC Adjunct for VOIP using H.323 & BTS, voice bearer capacity analysis, SS7 capacity, Checkpoint Firewall, and QoS Architecture
• Test plans for GSM w/H.323 confirming functional and performance specifications w/ HP Advisor, Shomiti, & K1297
• Attendance and Booth work for trade show in Europe (Interop), as well as representation at VoIP conference in London and San Francisco

Confidential, Omaha, NE

Network Architect

Responsibilities:

• Consulted with internal clients to determine functional and operational requirements to design new corporate backbone and WAN network improving reliability/availability and performance using analysis and reporting tools.
• Researched, planned, designed, prototyped, and deployed new multisite SONET, OC3, DS-3, T-1, backbone and WAN project covering (80) U.S. offices and (3) manufacturing/data center facilities while applying knowledge of design, capacity planning, implementation procedures to the implementation of a multiprotocol network (IP, Linux, Banyan Vines, SNA (DLSw), NAT, PIX Firewalls, OSPF, BGP, HSRP, VRRP, & Novell), Tivoli, Spanning Tree support, Internet RFC's and various telecommunications equipment (Cisco, Bay Networks, and IBM AS/400).
• Prepared project plans, deployment test plans, and coordinated engineering elements into unified designs for CIO review and approval. Define and deploy WAN circuits while working with AT&T and MCI.

Confidential, Colorado Springs, CO

Senior Staff Specialist, Team Lead

Responsibilities:

• Planned, designed, tested and implemented new redundant HA WAN backbone (DS-3, T-1, T-I Inverse-mux) supporting 40,000 nodes and 4 Data Centers. Defined analysis and determination of high availability to improve overall network reliability and availability. Developed detailed operations change instructions, backout plans, and pre-deployment testing. Support of IBM Bridge network and associated congestion control techniques necessary for Token Ring. This included a variety of telecommunications equipment such as Cisco 7XXX, 25XX, Bay Networks, and IBM 6600 routers in support of 3270/VTAM, IP, Novell, Tivoli, RS-6000, HPUX, and Netview 6000 using OSPF, BGP, HSRP, DLS, & Spanning Tree
• Network engineering responsibilities included such projects as Data Center Redesign, Omaha Data Center, Network Modeling (CACI), & SNMP/RMON (HP Openview) Network Management. Coordinate WAN circuits with AT&T, Southwestern Bell, & BT.