SUMMARY:

• 13 plus years of experience in Business Analysis, Data Analysis, Software Development, and Testing of web - based, service oriented and client/server application Xroadz CRM and Orion Financial Application with extensive focus in Procure to Pay business process flow and order to cash business process flow.
• Experience in all phases of Software Development Life Cycle (SDLC): analysis, design, development, testing, and implementation of projects.
• Supported the USAID PEPFAR Supply Chain Management Project for the past 10 years.
• Experience leading small project teams.
• Excellent skills in Business Analysis, Data Analysis, Requirement Analysis, Business Modeling and Use Case Development using UML methodology.
• Prepared various documents like Business requirements and functional requirements, data requirements documents for better understanding and analysis of requirements.
• Proficient in using UML for Business Process Modeling, Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Collaboration Diagrams, Class Diagrams, and Wireframe prototypes
• Gathered business requirements through JAD sessions and one-on-one interviews with the Business Stakeholders and tracked the requirements.
• Ability to define timelines for prioritizing work requests using tools such as MS Project.
• Sound knowledge of concepts like Gap Analysis, Risk Analysis, Impact Analysis.
• Expertise in Test driven development & Unit testing methodologies for performing UAT, System Integration testing (SIT), BAT (Business Acceptance Testing).
• Experience with SQL and proficient in developing SQL queries to be used in the development of test cases and/or problem resolution.
• Experience in database modeling and the development of Entity Relationship Diagrams.

TECHNICAL SKILLS:

Methodologies: Agile Scrum, Waterfall

Tools: JIRA, TOAD, UML, Requisite Pro, Clear Quest, Requirement Traceability Matrix, SalesForce, Rational rose, Doors, MS Visio, SQL Developer, OTRS, Knowledge Tree, Bugzilla, SOAP UI

Languages: C, JAVA, Visual Studio (Microsoft Visual Basic, VB.NET,ASP.NET), SQL Server 2008, ASP, java Script, VB Script, XML

Databases: DB2, Sybase, SQL Server, MYSQL, Access, Oracle 11G

Applications: MS Office Suite 2007, MS Project, MS Visio

PROFESSIONAL EXPERIENCE:

Business Systems Analyst

Confidential, Arlington,VA

Responsibilities:

• Setup, coordinate meetings, JAD Sessions between MIS team and Business team.
• Worked with the stakeholder to elicit the business requirements and understand the business workflow; gathered and documented detailed business requirements and functional specifications in the Business Requirements Documentation; conveyed data to project manager and development leads.
• Created detailed project plans, user stories, sprint sessions, and monitored target dates and costs.
• Demonstrated the application after each sprint to business users and gathered feedback.
• Assisted in developing the STTM and data modeling to develop the Database structure and tables related to the front end.
• Managed the day-to-day support Queue and troubleshoot system issues.
• Utilized SQL and PL/SQL (Stored Procedures) to generate ad-hoc reports, trouble shooting issues.
• Performed Data Analysis and Data validation by writing complex SQL queries using TOAD against the ORACLE database.
• Responsible for JIRAS maintenance log, analysis and testing and keep track of release requirements.
• Involved in writing and implementation of the test plan, and various test cases (UAT).
• Held user training sessions and created User Manuals for using the CRM web application.
• Conducted and/or facilitated user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results.
• Created and maintained several discoverer reports.

Business System Analyst

Confidential,Baltimore, MD

• Assisted the users in using Case Management Portal.
• Worked in data management performing data analysis, gap analysis, and data mapping; gathered data from various departements.
• Performed gap analysis between the “As-Is” model of the legacy system and the “To-Be” model to identify the gaps, logged issues relating to the identified gaps and worked with the SME to get clarifications.
• Created the data mapping document to specify, the location of the table in database, conversion rules and business rules.
• Created and maintained Data Dictionary to describe data flows, processes, data structures tables, fields, procedures, data type and other attributes of database and external entities.
• Integrating Case Management Portal with Patient Information System.

Business System Analyst

Confidential,New Jersey

• Actively engaged with Client, third party integration partners in requirements gathering, discuss Technological solutions. Conducted and lead requirements elicitation meetings with end users to document system requirements and management of these requirements.
• Managed all requirement and technical approach aspects of projects through entire SDLC
• Translated business needs into detailed Technical Design Document (TDD) Functional Requirement document (FRD) for new product functionality after conducting requirements elaboration sessions with Vendor & client teams.
• Partnered with Project Managers and Technical Designers to assess and document the impact of managing current project requirements.
• Designed handheld screen mockups to get approval from stakeholder for the UI and documented detailed GUI requirements.
• Created and maintained Data Dictionary to describe data flows, processes, data structures tables, fields, procedures, data type and other attributes of database and external entities.
• Involved in JAD sessions to solve the different issues occurred during the project development.
• Conducted UAT to verify whether all the Requirements were catered by new System.

Technical Lead

Confidential

• The Technical Lead efforts will include gathering user requirements, documenting the requirements (following the SDLC life cycle), database design, coordination with the development team, programming and configuring activities, testing and implementation