SUMMARY:

• Have 12 years work experience & 2.5 years of US work experience. I worked in full application lifecycle in various domains like Media & Entertainment, Manufacturing, Health Care, CPG etc.
• Closely worked with US based clients (VIACOM, Paramount, UTC, J&J, P&G, Honda, etc)
• MBA post - grad with major in Information Technology Management
• Currently working as senior Business Analyst with ability to understand and capture technical as well as business requirements and communicate technical information to non-technical users in a simplified manner.
• Have solid understanding of Business Requirements Gathering, Business Process Flow, System Development Methodologies and Business Process Modelling.
• Have experience in UML, Agile/Scrum methodology.
• Certified Agile Scrum Master (PSM) with cross-industry experience delivering Agile solutions for large enterprise with knowledge of several agile frameworks like Scrum, XP and Lean.
• Proficient in preparing User Stories, analysing Burn Down charts and review defects.
• Experience in application development, testing and implementation using ASP.NET, C#, VB.NET.
• Have strong hands-on knowledge of SQL Server and Oracle.
• Good Experience in Collaboration tools like Confluence.
• Have experience in Test Driven Development, Agile Development and SDLC Model.
• Have extensive experience in feasibility analysis, gap analysis, scope and impact analysis of the software systems throughout different phases of SDLC.
• Highly proficient in creating Use Cases, Entity Relationship diagrams, Workflow Diagrams, Activity Diagrams, and Class Diagrams etc. Extensively used Rational Rose and MS Visio for UML.
• Experience in conducting Joint Application Development (JAD) sessions with Project sponsors and Development team. Conducted User Acceptance Testing (UAT), involved in writing, implementing and documenting the User Acceptance Test Plan, Test Cases and Test Scripts.
• Experienced in Business development, Solution selling, Bid Process Management and Vendor Management activities. Have consulting experience in IT Strategy, Cloud Strategy, Business Process, CIO Advisory and IT Cost Optimization.
• Involved in documentation of user manuals and internal audit process.
• Worked closely with PM and QA team on leading/ daily management of multi-lingual & multi-national cross functional teams.

TECHNICAL SKILLS:

Team Management & Experience Domain: Managed teams of up to 15 FTEs in onsite and offshore model; Domain experience of Media/ Entertainment, Manufacturing, life sciences and Consumer goods

SDLC Methodologies / Process Model: UML, Waterfall, Agile, Scrum, ITIL v2, Six Sigma

MS Tools: Word, Excel, PowerPoint, SharePoint, MS Project

Project/ Version /Defect Tracking: Rational Clear Case / Clear Quest/ Test Director/ JIRA

Modeling: Erwin, Rational Rose, IBM Blueworks Live, MS Visio

Programming Languages: C/C++, C#.Net, JavaScript, Java, and PL/SQL

Web Technologies / Servers: MS.Net, Apache Web Server, MS IIS, XML, HTML5, SOAP

Databases: MSSQL, Oracle, MS Access

Project Management: Undergoing PMP training

PROFESSIONAL EXPERIENCE:

Confidential, New York

Senior Business Analyst

Responsibilities:

• Document Requirements and validate/ test POC requirements.
• Develop functional specification documentation.
• Participate in working sessions and perform follow up activities.
• Capture meeting notes and action items.
• Design raw and basic wireframes for UI/UX interface.
• Used JIRA to document requirements and performed testing and created test plan, test scenario and test case documents.
• Used MS project to maintain project timeline, created project schedule and task and monitor the performance.
• Created BRD by gathering Business Requirements from the Subject Matter Experts (SMEs).
• Prepare user stories and use cases.
• Document business process and workflow.
• Capture reporting requirements.
• Design high level solution architecture and database schema.
• Analyze and propose configurable requirements for the solution.
• Create design document and end-user training /detailed Knowledge capture documents (KCD) for training client end users as well as project teams.
• Work with QA to setup testing data.

Senior Business Analyst with PM

Responsibilities:

• Requirement Analysis based on business requirement document.
• Design use case document using Visio.
• Ensured that team adheres to proper project management methodology and procedures, appropriate communication and tracking and recording of project information
• Conducted Joint sessions with business users to understand the business problem, develop a business solution and capture application requirements
• Drove interviews with business experts and SMEs to gather requirements, analyze and capture functional and non-functional requirements and recorded them in a format that can be reviewed and understood by both business people and technical people.
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements
• Planned, scheduled, monitored and controlled the project through a project plan
• Managed Risk Monitoring & Mitigation and addressed escalated project issues
• Presented formal presentations and executive summaries to management
• Coordinated & followed up with the execution team/ development team to ensure defined application development approach, methodology and tools are implemented consistently and thoroughly throughout the project phases
• Coordinated with execution team of the vendor and Otis core team for review of deliverables from execution team and their sign off
• Directly interfaced with various business units, including Marketing, Finance Shared Services, Customer Support Team, Participated in business requirements gathering and planning sessions.
• Created Requirements Specifications, Use Case Diagrams, High Level and Detailed Process Flows, standardized to-be process
• Worked closely with the sales team & technical teams for creating Techno-commercial proposals for the client

Senior Consultant/ Systems Analyst

Responsibilities:

• Managed Project deliverables of IT Infrastructure, SAP BASIS, BI Reporting team, monitor and control team performance against plans.
• Handled day-to-day management, delivery and quality assurance of all deliverables defined within the regional scope - with compliance against standards and controls.
• Responsible for gathering business and architectural requirements for migration of existing SAP & infrastructure systems into configuration and policy driven platform based on Software defined data center architecture model
• Created Requirements Specifications, Use Case Diagrams, High Level and Detailed Process Flows, standardized to-be process that decreased requirements gathering and analysis time by 30%.
• Developed technological roadmap to implement SDDC strategy
• Prepared ValueMap for process, identified opportunities for waste elimination
• Create Stakeholder Matrix and dependency
• Identify Automation opportunities and prepare action plan
• Documented ‘As-Is’ view of environment and Migration process flow and created value stream mapping for the entire migration process. Developed application migration strategy
• Captured the TLM requirements for applications, OS, Database for future architecture roadmap.

Senior Consultant/ Business Analyst

Responsibilities:

• Performed analysis of client’s North America support Vendors and provided recommendations to create strategic partners and optimize cost.
• Provided input into a potential managed services bidding process.
• Conducted risk assessment of client’s North America applications, assigned risk value, and provided directional guidance on mitigations
• Analyzed spend on current spread of 50+ vendors providing contingent workforce and reduce to a manageable number. Evaluated potential savings through this vendor rationalization exercise.
• Provided phased-wise suggestion for increasing low cost delivery resource allocation.
• Provided analysis for consolidating and harmonizing core application information for 250 applications. Determined key risk attributes and assigned weightings and mitigations.
• Provided short, medium and long term Upgrade/Migration recommendations on high risk applications.

Technology: Microsoft, SAP, JDE, In-house systems & Mainframe

Senior Consultant/ Systems Analyst

Responsibilities:

• Evaluated Source to Pay (S2P) cloud solution providers based upon assessment of solution capabilities across technical and process parameters, Vendor self-reporting on functionality and brief Demos
• Prepared detailed project plan and conducted discovery workshops with business and IT teams to understand As-Is state/ pain points
• Conducted preliminary evaluation of cloud solutions through outside industry perspective
• Developed a decision model and framework to evaluate fitment of Cloud Solutions
• Conducted demos for shortlisted vendors to evaluate in detail the solutions based on cost technology and process perspective
• Prepared detailed evaluation report on the cloud solutions, conducted validation sessions with the client and presented findings to all stakeholders

Technology: Cloud based Source to Pay ERP

Business Analyst, Presales, Proposal Writing, Marketing Support

Responsibilities:

• Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyse the level of effort on project specifications
• Provided recommendation for elimination of redundant system from Portfolio
• Created Business Process Maps with application interaction for critical business areas using Microsoft Visio
• Prepared detailed Business Data Definitions as well as Data Flow Diagram for the business area
• Used Erwin to analyze and update object diagrams and sequence diagrams
• Analysis of existing systems designs and business processes for deeper understanding of pain points, systems redundancies and inefficiencies; to recommend process improvements for ease of process execution; reduction in turnaround/ development time
• Analysed solution alternatives, industry best practices for faster resolution for business critical problems
• Technical Documentation - End to end proposals consisting of (Value Proposition, Solution, Timelines & Financials sections); user manuals; end user training
• On-boarding new team members joining on-site teams on applications/ solutions through WebEx presentations, one-to-one sessions, internal newsletters and thought leadership papers
• Co-ordination between Various internal teams and vendors for Change Management, Scope & risk management
• Responsible for leading all matters of regional delivery, like Planning the deliverables, building estimates, resource/skill planning and allocation, building delivery processes with built-in quality measures, team building, aiming and achieving milestones, setting up a testing strategy for unit, and integration testing.
• Publish periodic progress reports to Project stakeholders
• Lead periodic review meetings with vendors for ensuring integration between teams.

Technology: Mainframe, JAVA, MS SQL, MS SQL Server

Project Management, Functional Consultant

Responsibilities:

• Handled project planning and implementation across India including execution and progress review. Managed Project deliverables of AMS, Support & Project teams.
• Scheduled sessions with Business owners and Clients to understand and estimate the project scope and timeline involved. Interacted closely with stakeholder and end users, and formulate a feasible design on which the development team could work on.
• Evaluated of Detailed Project Implementation Reports from states out to ensure overall compliance with the scheme and consistency of project
• Prepared/Reviewed monitoring templates for project progress, escalated issues to stakeholders on any delay in achievement of milestones
• Prepared guidelines for implementation activities to ensure consistency and support to States for project implementation
• Assisted the states in Project implementation, Capacity building and Change management and review of project development through weekly coordination with State representatives.
• Defined validations to be built into application in line with the functional requirements. Participated in meetings with Developers, Project Managers and Quality Analysts to discuss business requirements, test planning, resource utilization, and defect tracking.
• Identify key process improvements that would benefit business and propose solution.
• Worked with various cross-teams and service providers to ensure expectations around work planning and staffing.
• Participated in the creation of the overall cutover plans for a successful go-live.

Confidential

Team Leader/ Senior Developer

Responsibilities:

• Led development team for development of key modules of the application including deployment and implementation at sites in coordination with support team.
• Created Use Cases, Activity Diagrams / State Chart Diagrams, Sequence Diagrams. Created Process flow diagrams illustrating the business process and dependencies involved.
• Involved with UAT along with Business users
• Worked closely with business analysts and developers to create test plans and test cases
• Responsible for project delivery that involved scope definition, requirement analysis, architecture/design, testing, documentation and quality process experience including performance analysis of the application.
• Led and managed deployment team onsite for roll-out at multiple locations, managed acceptance testing and application releases - devised solution deployment strategy, coordinated between Client, offsite IT teams and external vendors.
• Analyzed customization requirements, change requests and other requirements.
• Conducted performance analysis and optimization of the application.

Technology: C#.NET, visual studio 2005, Sql server 2005, TFS