SUMMARY:

• Over 8+ years of experience in the Information technology with over 6 years of experience as a Business Analyst/scrum master/Business Systems Analyst with solid understanding of Business Requirement gathering, Business Process flow, Business Process Modeling and database/data warehouse experience to support business solution and analyzing business operations.
• Comprehensive knowledge of Waterfall SDLC, AGILE methodology with Scrum, Waterfall scrum hybrid and Agile Unified Process (AUP) software development framework.
• Bridge the gap in domain understanding between the client and technical team.
• Ability to work cohesively with all Stakeholders to formulate Functional models and prototypes to meet stakeholder expectations, and Workflow optimization.
• Study the current state of the processes. Prepare the As - Is process map and the To-Be scenario. Experience in conducting GAP analysis and SWOT analysis.
• Experience in conducting Joint Application Development and Rapid Application Development, interviews, focus groups, brain storming sessions to converge early towards a design acceptable to the customer and feasible for the developer.
• Excellent Business writing skills in writing Business Requirements Document(BRD), Use Case specifications, functional specifications, systems design specifications, software requirements specifications(SRS), Requirements Traceability Matrix(RTM), data dictionary, business continuity plan, and work flows.
• Experienced in process modeling using Use Cases, Sequence Diagrams, Activity Diagrams and Data Modeling.
• Facilitated Functionality Testing such as unit testing, black box testing and smoke testing, Systems testing, Integration Testing, Regression testing and User Acceptance Testing.
• SMAC Certified Scrum Master (CSM) with proven ability to work with self-organizing and cross-functional teams. Extensive experience in Scrum Reporting, facilitating Scrum Ceremonies, User Story Planning, Building and Training Scrum Teams, Eliciting Cross-Functional Requirements and managing and Self-Organizing and cross- functional Teams.
• Experience in JIRA and Rally Agile management tools for collecting requirements, generating various scrum artifacts and user story tracking using Version One.
• Proficient in Prioritization Techniques like MoSCoW, KANO model, Walking Skeleton, Business value based and assisting Product Owner with User Stories focused on business value, helping teams with wireframes for UI design and Entity-Relationship (ER) Modeling.
• Effectively helped the Agile teams to determine Story Points for User Stories using Estimation Techniques like Planning Poker, T-shirt Sizing, Relative Mass Valuation, bucket system and Dot Voting; helping teams achieve more with a Higher level of Satisfaction.
• Thorough understanding of Agile Unified Process using Rational Rose, Requisite Pro, Object Modeling Technique, Extreme Programming, and Object Oriented Analysis.
• Understanding of Big Data concepts and tools such as Hadoop, Spark, Hive, Pig, Flume, Sqoop and Hadoop Ecosystem consisting of HDFS, Name Nodes (MASTER), Data Nodes (Slave) and HBase. Certification in Bigdata from Big Data University, Hadoop.
• Highly proficient in database concepts like Data Warehousing, Schemas, Data Marts, Data-Entity Relationships; along with knowledge of Data Modelling, Normalization, Data Table structures, mapping Schemas, Data Marts and OLAP operations such as Roll-up, Drill-down, slice, dice and pivoting.
• Comprehensive knowledge about Three-Tier Architecture, AJAX, Web Services (REST, WSDL) Client Side Verification and Server side Verification with Java J2EE Environment.
• Self-motivated, adaptive and able to work in a team or independently in a time boxed environment.
• Excellent organizational, communication and interpersonal skills.

TECHNICAL SKILLS:

Application Packages: MS Office (Word, Excel, PowerPoint, SharePoint 2013, Project, Visio, Access)

Methodologies & Framework: Experienced in Waterfall, RUP methodologies, Scrum framework, Scrum Hybrid

Business Analysis: Crystal Reports, Rational Rose, UML

Modeling Tools: MS Visio, Mock-Up Screens, Rational Rose, Rational Requisite Pro

Databases: MySQL, MS SQL, MS Access, Oracle 9i,10G, DB2

Modeling and Designing Tools: Rational Rose, MS Visio, Rational Requisite Pro, Mock up screens

Testing Tools: HP ALM 11.5, HP QC, HP Service Center, Bugzilla, Cucumber

ETL Tools: Informatica Power Center, SQL Server Integration Services (SSIS)

Languages: XML, SQL, JSON, C, C++, COBOL, JCL, BASIC, REXX

Reporting Tools: Qlik View, IBM Cognos, Tableau, Spotfire, SQL Server Reporting Services (SSRS), Power BI

Team Management Tools: JIRA, Rally, TFS

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Responsibilities:

• Conducted Business Requirements Gathering sessions in the form of JAD sessions, Interviews, Questionnaire, Focus Groups and Brainstorming with the end users, subject matter experts (SME) and the developers.
• Analyzed the Business Requirement Document(BRD) and documented meeting minutes, responses to questionnaires and got approval of the documents from the client in the form of sign off.
• Created Software Requirement Specification (SRS) document to describe all data, functional, nonfunctional and behavioral requirements of the system in accordance with the Business Requirement Document.
• Modelled various use cases, Sequence Diagrams, Activity Diagrams, screen mock-ups, and wireframes.
• Facilitated the Scrum process and various Scrum ceremonies. Constantly interacted with the team to make sure that they are the protected from external interferences and free from any impediments, motivate the team to improve their performance.
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Implemented Issues Tracking in Version One to effectively track impediments against user stories.
• Proficient in prioritizing techniques like MoSCoW, KANO and Walking Skeleton.
• Helped the teams to determine Story Points for User Stories using Estimation Techniques like Planning Poker, T-shirt Sizing, Relative Mass Valuation and Dot Voting; helping teams achieve more with a Higher level of Satisfaction.
• Followed up to make sure all documentation for new accounts meet the know your customer (KYC) requirements.
• Acted as liaison between Hadoop administrator and Hadoop developer in setting up of clusters, commissioning and decommissioning nodes.
• Involved in managing and reviewing Hadoop log files.
• Assisted the Hadoop developers in writing supervised machine learning algorithms.
• Validated Hive queries before integrating with tableau.
• Recommended to use Kafka instead of JMS for the messenger service.
• Assisted the data analysts in finding the patterns of fraudulent transactions to detect the anomalies.

Environment: Waterfall - Scrum Hybrid, Jira6, Microsoft Excel 2013, Microsoft Word 2013, Version One, Sagan Console, Big Data (Hadoop, Hbase Hive 0.14, Spark, Flume, Oozie, Ambari, Apache HawQ), Kafka, HTML5, CSS3, JavaScript, JQuery.

Confidential, San Diego, CA

Sr. Business Analyst/Scrum Master

Responsibilities:

• Conducted gap analysis for AS-IS and TO-BE of the process to identify and validate requirements during JAD Session.
• Elicited requirements through JAD sessions, Interviews, Questionnaire, Focus Group, Brainstorming and Prototyping with stakeholders.
• Analyzed/Reviewed and gathered Business Requirement Document(BRD)/ Functional Specification Document(FSD).
• Drafted Software Requirement Specification (SRS) document and Requirements Traceability Matrix(RTM) in accordance with the Business Requirement Document.
• Composed use cases for a better description of the functionality and created UML diagrams like Use Case Diagram, Activity Diagram as well as created mock-up screens.
• Facilitated scrum process including Daily Scrum Meetings, sprint planning meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement.
• Coached team members on Agile processes. Maintained task board and produced daily burndown charts.
• Removed impediments and protected team members from interruptions and distractions to maximize productivity.
• Worked on JIRA, and Rally tools for collecting requirements, user story tracking and generating various scrum artifacts.
• Assisted Product owner in conducting Prioritization Techniques like MoSCoW, KANO and Walking Skeleton, helping teams with wireframes for UI design and Entity-Relationship (ER) Modeling.
• Effectively helped the Agile teams to determine Story Points for User Stories using Estimation Techniques like Planning Poker, T-shirt Sizing, Relative Mass Valuation and Dot Voting; helping teams achieve more with a Higher level of Satisfaction.
• Got familiarized with the different deployment models and cloud computing environments.
• Involved in implementation of cloud specific SLA's, development of cloud governance process, making business processes cloud-ready, or writing cloud-specific requirements.
• Assisted the Product owner and the team in leveraging different storage options like amazon S3.
• Constantly engaged with the other migration team and scrum masters to ensure that the amazon EC2 instances were set to utilize the appropriate backup features.
• Assisted cloud admin in configuring the alerts by using amazon cloud watch.
• Assisted cloud admin in providing the user access using amazon IAM.
• Worked closely with the Product owner, development team and to assist them in creating a Release plan for migration into the cloud for each feature.
• Responsible to provide valuable insights to clarify opportunities and identify associated risks that require consideration to optimize the solution.

Environment: Waterfall Scrum Hybrid, Jira6, Rally, Amazon AWS, Amazon EC2, Amazon S3, Amazon IAM, Microsoft Excel 2013, Microsoft Word 2013, Version One, ASP.NET MVC, Visual studio 2012, Mono cross(MEAP), Windows 7, HTML5, CSS3, JavaScript, JQuery, ASP.net and UI framework interface.

Confidential, Austin, TX

Sr. Business analyst

Responsibilities:

• Worked with stakeholders across the business and acted as a liaison and advocate between the stakeholders and the end users of the data warehouse.
• Translated business requirements into detailed system requirements and technical design specifications.
• Responsible for Investigating, modelling, defining and documenting required business processes, including business process that improve data collection and quality.
• Worked closely with the users to understand the current state of information availability in the enterprise to identify the future needs based on the analysis of business requirements, current state environments.
• Identified the source systems and data required in the data warehouse environment to meet the users current and potentially future needs.
• Performed gap analysis between the current state and future data warehouse environment identifying data gaps and quality issues and recommended potential solutions.
• Worked closely with the data warehouse development team to ensure user requirements and issues are being addressed while controlling scope.
• Gained a thorough understanding ETL processing methods, underlying data warehouse data models, security, and capabilities of the front-end delivery products.
• Assist data analyst in mapping task.
• Assisted the ETL analysts in preparing the ETL specification document.
• Reviewed models to ascertain that requirements are met.
• Responsible for overall coordination of user acceptance testing.

Environment: Waterfall SDLC, Version One, Microsoft Office suite 2010 (Visio, Excel, PowerPoint, Word), SQL, SharePoint 2007, ASP.NET MVC, Visual studio 2010, HPQC, Mockup Screens, Informatica, Tableau.

Confidential

Business Analyst

Responsibilities:

• Conducted interviews and Joint application development with project managers, SMEs business users to collect requirement and business process information.
• Prepared detailed Business Requirement documents, Software Requirements specifications.
• Performed Business Process Modeling using MS Visio.
• Interacted with users and developers to prioritize user functionality issues.
• Performed GAP Analysis between AS IS and TO BE workflow models.
• Developed PowerPoint presentations for monthly meetings with upper management.
• Assisted Architects in coming up with technical documents Functional design documents.
• Used UML to prepare Use Cases from the gathered requirements and created diagrams using Rational Rose. Developed mock-ups, wireframes using balsamic Assisted in preparation of UAT test plan, Test Cases, Testing Cycle schedules, Test Scenarios and implemented them with QA team.
• Coordinated with the Onshore team and other systems to maintain an equilibrium between off-shore and the on-shore team.

Environment: Waterfall methodology, MS Office (MS Word, MS Excel, MS PowerPoint), Mainframes zO/S, COBOL, JCL, DB2, REXX, BASIC, SharePoint 2007, Visual studio 2007, HPQC, Mockup Screens.

Confidential

Programmer Analyst

Responsibilities:

• Worked as part of a team in developing codes using BASIC and COBOL for efficient Cheque processing.
• Developed codes in SCREENGEN to change the status of the member account cancellation.
• Designed meticulous codes for detection of defects during enrolment or background verification.
• Ensured complete and accurate issue tracking and reporting.
• Escalated production timelines to meet client requests.
• Identified production issues impacting code modules.
• Integrated existing designs with new requirements.
• Resolved complex and conflicting design issues.

Environment: Waterfall SDLC, Microsoft Office suite 2010 (Visio, Excel, PowerPoint, Word), COBOL, JCL, DB2, SharePoint 2007, Visual studio 2007, HP QC, Mockup Screens.

Confidential

Programmer Analyst

Responsibilities:

• Coordinated with the Onshore team and other systems in implement the project
• Involved in analysis, coding and various phases of testing from Unit testing, Development testing, Integration testing, System testing, Regression and Performance testing for the project.
• Worked on languages like COBOL, JCL, and DB2 for system programming.
• Assisted the credit allocation department to perform market survey and learn client requirements to assist the technical team in Software development.
• Attended various meetings like status meeting, productions support walkthrough and testing walkthrough.
• Showcased excellent analytical, problem-solving and decision making skills to implement the project.
• Closely worked with Business Analyst to get a better understanding of the business requirement. Participated in brainstorming sessions to improve the process/quality of code.

Environment: Waterfall SDLC, Microsoft Office suite 2007 (Visio, Excel, PowerPoint, Word), COBOL, JCL, DB2, SharePoint 2007, BASIC, HP QC, Mockup Screens.